I have brought my Mercedes SLK in for some body work and touch ups as well as my wife's 4 Runner…read moreand VIP do and amazing job. Val and Laya are great people to work with honest about the job and the costs involved and will try to save you money when possible. Highly recommended! Bill McNally

Very responsive and very expedient and the work seemed really well done -- they also helped me when…read morean indicator light went out after the car was repaired!

Paul was the first to respond when I sent out a Yelp message requesting a bid for a dent in my car…read moreon a Saturday morning. Not only was he the first to send an estimate (on the weekend); Paul also gave me the lowest quote! He did a fine job fixing the large dent on my car's door, along with some small dents he found as well. He fixed the minor dents for a small additional charge. If I need minor paintless dent repairs again I'll be reaching out to Paul! Also, he drives to you, which is a bonus!

Paul was able to fix all dents, and did an excellent job! His talent for removing the dents well…read moreexceeded my expectations! The work he did was on my classic car, and the cost of the work he did was more than worth it! I highly recommend his service.

Dealing with Si's was a great experience…read more Our Audi had some fairly minor damage due to an RV driver that misjudged his turning radius and took the paint off the rear bumper of our car. He wanted to pay for it himself and I agreed (although I did get his insurance info also). I took the car three high rated repair shops, including Si's. I had very favorable opinions of all of them. Even though they all use software programs, Si's came in substantially less than the others (different program). I verified that they could do it for this, with the same caveat that all of them had; the Audi bumper sensors may need to be re-calibrated, at a several hundred dollar additional amount. I let the guy paying for it review the quotes and he agreed to go with Si's. He was also informed about the possibility of additional charges. The other driver took a check by and I took the car in to be repaired. It was determined that the sensors needed to be re-calibrated. The other driver balked at this and didn't want to pay. Si's was great. No pressure on me. They told me work out what I needed to and they'll wait to hear back. The other driver did agree to pay and took the money by and I got the car back very soon after. The work was perfect. There is no way to see where the paint was damaged and the sensors all worked great. I cannot recommend Si's high enough for working through the issues and doing perfect work. Everyone I met or spoke with was super friendly and helpful.

After my dad accidentally backed into my driver side door, I needed to have my door replaced. After…read morehoping it was just a cosmetic issue, Kraig informed me that it was truly a safety issue, and explained that without repair, a front-on collision could cause the door to fracture into me in the driver seat. It was an easy decision to suck it up and take the insurance hit. While their quote was higher than the other I had gotten, their reviews blew the other shop out of the park. I was glad my insurance company allowed me to choose my own shop. Kraig was patient with me, having never been in an accident, and never having to make an insurance claim. He worked closely with my insurance company to make the whole process seamless. I dropped off the car and was able to get a free loaner car from the shop. This was a HUGE help! The duration they needed my car was quoted longer than the other shop, but they got my car back to me well before the overestimate. In addition to fixing the issues, the car was provided to me cleaner than it was when I dropped it off and they gave me chocolate . Very happy with the service provided and would recommend this shop to others.

Dmytro is a fine man to do business with. He just delivered my car to my home it looks brand new! I…read moreasked him to do a little extra expecting to see it on the bill but he did not charge me.. when I first took my car to him I had ordered an Uber I went to wait he walked me outside he insisted on waiting with me to be sure I was safe. I'm 70 yrs old with a little tiny dog... the whole experience with him has been wonderful. Thanks again Dmytro!

I reached out for a quote on a 2009 Honda Fit with possible door latch/hood latch issues. I got the…read moreresponse "cannot service" with no additional information. For this place to be an auto body shop, I would think they could repair a Honda or at least say why not. We are a three car household and I would never use this place because they have poor customer service before you even hit the door.

***** Five Stars to Burnside Collision, which I highly recommend if your car needs body work. My…read more12 year-old car had an unfortunate scrape with a concrete parking block which it lost resulting in the shredding of my fender liner, breaking of connectors that held the bumper to the left front side panel, and the dislodging/breakage of one fog light and one headlight washer. The first two places I took the car to wanted well over $2,000 to repair the damage largely because of the cost of replacing the fog light (which I've never used) and the headlight washer which I didn't care about (I didn't even know I had one and can wash the headlight by hand). Burnside Collision understood that I didn't want to spend one-quarter to one-third of the value of my car to repair relatively minor damage (the car still ran fine). They installed a new fender liner, reattached the fender to the side panel, put the dislodged fog light and headlight washer back in place (albeit non-functional) for less than $400. They even gave me a free car wash that was the equivalent of detailing the outside. And the work was done in one day once the part came in. They understood what I needed and wanted and charged me a reasonable price for the work. I highly recommend them to you.

George's Team is the best! Good quality work. I always will and whenever I have the chance to…read morerecommend these guys!

I chose this auto body shop based on strong reviews. While the quality of the repair itself was…read moregood, the overall experience was challenging due to pricing, communication, and scheduling issues. Communication was responsive at first but declined significantly after the car was dropped off. Texts and emails about the repair timeline and rental car coordination often went unanswered, and my name was repeatedly misspelled despite being originally correct in their system. I was explicitly texted that my car would be ready by 4:00 PM on the scheduled pickup day, and the rental car company was notified as well. When I followed up later that afternoon due to no confirmation, staff appeared confused that I believed the car was ready, despite the prior message and the rental company being informed. I did not receive clarification until right before close, when I was told the car was not ready due to a missing mud flap. This message arrived to me on a day they closed at noon, which prevented pickup Friday and now created an issue for pickup altogether for me since I was leaving town Sunday and they aren't open weekends. I was told Monday the vehicle could not be held, and my boyfriend went out of his way to retrieve it. Approximately 2.5 hours after the car was picked up, I received a message stating that the remaining parts (mud flap and step pad) were available, which was confusing given that the vehicle had just been released and the urgency of pick up while I was out of town. The final cost exceeded $5,000, which felt excessive compared to the insurance estimate of $1,029, even accounting for differences. They did offer to complete the remaining work at my house, which I appreciated, but scheduling proved difficult due to delayed responses. Communication only resumed once I agreed to bring the vehicle back in myself. Positives: the repair looks good, the car was cleaned and waxed, and the automated phone system was convenient for scheduling. Overall, while the workmanship was solid, the high cost, inconsistent communication, and scheduling issues made this a frustrating experience. I would not return.

Update: I got my car back on Wednesday, by Friday the check battery light was on, today my car is…read moredead. Thanks a lot, Mackin's. Please, folks. Do not take your EV to this place. They are way too expensive to have people who don't know how they work or how to treat them to be handling them. Huge mistake on my part.

Convention Center is top of the line for customer service, quality work and trustworthy!…read more Bob was an excellent communicator throughout. He went above and beyond to get the necessary part, when he found it was on back order with the manufacturer. calling around to find it and then driving out to Beaverton to get it. The work was the highest quality and the quote/cost was more than fair. I cannot recommend them enough, and will be sure to with my friends and family!

I must write a review for the amazing service and communication I received from Bob, his customer…read moreservice skills were top notch. He estimated my repairs would take 2 weeks, he was done in 7 days ,he was in constant communication with updates. The repairs looked fabulous and they cleaned inside and outside of the vehicle. His disposition was phenomenal, I enjoyed chit chatting with him before, during and after. I would highly recommend this shop, they are a hidden treasure, going south on MLK, if you blink you will miss them. Worth slowing down and finding this diamond, you won't be disappointed.

Rod is amazing Honest as the day is long. Great value with…read moreexcellent work every time. His team has been with him for years, Makes a difference.

My car was stolen the end of September. These guys are amazing . The communication and customer…read moreservice is beyond excellent. It has been hard to get information from my car insurance, I got the answers I needed from Rod regarding the damages done to my car. I read many reviews before selecting Westside as well as they came highly recommended from other repair shops! Excellent excellent excellent!

My experience with Gerber Collision &Glass on Cully was positive from the beginning , during and…read moreconclusion. They kept me updated throughout the process and delivered the vehicle to my residence on time. I would highly recommend them for all your needs.

Quality service, great communication, and employees that proudly stand behind their work. Thanks…read morefor getting me on the road again!

An outstanding experience with Comfort Auto and Body Repair. They are excellent in all aspects…read more Starting with everyone who works there. Everyone is friendly, and informative. From evaluating the work that needs to be done, making suggestions, advising what is cost effective and what is not. They make suggestions as to alternatives to consider. Their estimates are right on. They are happy to answer questions and to explain what they are doing. They made our 1993 Ford F250 look amazing. When we stopped by to see how the work was progressing, we thought they must have moved our vehicle off site. Then we checked license plate numbers and saw our vehicle. It looked so good, we couldn't believe it was ours. They are truly masters. We have found our "go to" auto body and auto repair shop!

We brought a vehicle in for a pre-purchase inspection and Paul and Daniel were great. Easy to…read moreschedule, very helpful and informative, reasonable price, and very communicative. Grateful for their help and will definitely schedule again.