I had a great experience with SimpleFix Appliance Repair. Mahmud came out the same day I called to…read morefix my dryer, and he was fast, responsive, and very professional. He quickly diagnosed the issue and had everything handled in less than 45 minutes. He also took the time to explain that the dryer duct needed cleaning and recommended that we have it cleaned before using the dryer again, which I really appreciated. Mahmud was knowledgeable, polite, and efficient. I would definitely recommend SimpleFix Appliance Repair.

Rufat is wonderful and professional to work with! Very knowledgable and excellent communication…read more Honest and an expert at what he does. He provided a fair and thorough diagnostic and recommendations for the future. Highly recommend him! :)

Great service from Ely yet again! Tenant's dishwasher had stopped working. Ely was prompt to…read morerespond to my inquiry. Scheduled a visit on the same day, quickly diagnosed the issue and clearly explained to me what it was. Since the dishwasher was old, we decided to replace it instead of spending on it. However, Ely's responsiveness, clear communication and his organized approach were very good. We'd utilize his services again for our appliance repair needs. Ely has done work for us in the past too and I've found him reliable. Thanks, Ely!

Highly recommend Eli and SmartFix for any appliance repair work. Over the span of two weeks, I've…read moreworked with Eli three times, and each visit reinforced how much expertise he brings to refrigerator diagnosis and detailed repair work. He does great work and charges what I think are very reasonable prices for the level of skill and quality involved. The first call was at my mother-in-law's house, where Eli diagnosed a broken compressor in her refrigerator that had stopped cooling. He did a great job working with my mother-in-law whose first language is not English. She was very happy. A few days later, he came to our house after some interior lights stopped working following a deep cleaning. He fixed the lights, then went well beyond that. Our freezer door hinge wiring harness had snapped nearly every wire inside, which had also taken out the ice maker. I'd honestly written the ice maker off after a few failed attempts to repair it myself, but Eli came in and showed it could absolutely be fixed, and done right. He patiently soldered and extended close to ten broken wires, heat-sealing and re-sheathing each one so the same failure wouldn't happen again. His fix also cost much less than replacing the whole door which was what I thought was going to have to be done. Finally, when we noticed water pooling under the refrigerator a few days later, Eli came back and dug into the back of the unit to clear a clogged compressor drain. He cleaned everything out in the process and helped put everything back together perfectly. It's more than just his expertise that I appreciated. Eli is friendly, honest, easy to work with, and a just a nice guy. He also took the time to engage with our three-and-a-half-year-old son, who was glued to every step of the repairs at our house, and made him feel like part of the project. Ever since, our son has been busy "fixing" everything in the house with his own toy tools. I'm really happy to have found Eli and SmartFix. He's the first person I'll be calling for any future appliance work at our home. Thank you, Eli!

Recently our fridge developed a problem and wasn't cooling properly. I had no prior experience…read morewith Marian but the excellent yelp reviews were enough to get me to "take a chance." Turned out to be an excellent choice. I sent out my "SOS" on a Sunday afternoon and got a response within 30 minutes fain Marian offering a mid-day Monday service visit. I said yes, he arrived as promised (with an advanced message saying he was on his way). He had the problem correctly diagnosed in about a minute, and the needed part available, and had it installed all in less than an hour. I thought his price was reasonable, particularly in light of the excellent super fast service. Marian is now in our contacts for the first one we'll call if (probably when) we need another appliance service. Overall, excellent, fast friendly service. Can't ask for more. Thanks.

I'm probably one of the most difficult people to please. I'm not proud of this but my past was in…read morethe restaurant business. Letting repair people into my home psychologically is not easy. Most think the homeowners are not knowledgeable and we aren't, otherwise we would fix it ourselves. However, we have everything else you need to be a judge of a clean, knowledgeable, honest, and efficient repair person. Marian's first visit was to vacuum out our Thermador refrigerator and garage fridge. I wasn't in the mood to meet him but my husband told me how he worked. I liked what I heard. About 2 weeks later the heavier door on the Thermador fridge slumped. To be honest, it wasn't to my satisfaction brand new, the door was sticking out a little but after a remodel of the entire home, one gets burnt out. Marian fixed the door better than the brand new one installed and showed us why and how the problem happened. The stove he changed the lights effectively and fast. Then the big question came from me, can you take the oven door off and take it apart to be cleaned? I've asked 2 other appliance companies if they could but they said it takes a long time and is not easy. Then I said, I can make a new appointment for this for you to come back. He said, he could fix it now. My oven door has 3 glasses. To watch him take off the door and apart was pretty amazing because of his calm, perfected work speed and stress-free demeanor. We all know talent when we see it. I think by now, I told him 3 times how happy I was, and thank you too. Lastly, if you are wise enough to call him for help then you must have done many great things in life to get him. Also, YES his prices are well thought out and fair and reasonable. If you are the kind of person who tries to get a lower price from businesses, don't call because you don't deserve him.

Great service! So knowledgeable and reliable. Very fair and good pricing. Check out DC!read more

CJ responded quickly and arrived within a few hours on a weekend, which I appreciated. He was…read morepolite and completed the repair, and my LG dryer is working again. However, the pricing was extremely disappointing. The issue turned out to be worn drum rollers -- a relatively inexpensive part (around $30) and the repair took roughly 30-40 minutes. Despite that, the total charge was very high and far out of proportion to the parts and labor involved. For only a few hundred dollars more, I could have replaced the entire dryer. I felt taken advantage of due to my lack of technical knowledge about appliance repairs. Because of this, I would not use his service again and recommend others ask for a detailed quote and parts breakdown beforehand, better yet, find someone more reasonable.

My commercial freezer fan was not working so I reached out to Nick. He arrived on time, quickly…read morediagnosed the issue and completed the repair after a second visit to replace the fan. The freezer has been running perfectly since the repair

Nik is very efficient well mannered, and polite, in due respect , he wear a shoe cover before…read morecoming inside our house. Nik explained thoroughly the problem and provided advise on how the refrigerator functions, I am very pleased with his service. Quality of work is outstanding. Parts and repair was reasonable. Very seldom to find an honest person like him. Thank you very much.

They fixed my dryer as soon as they were able to get the parts. I was informed by mail and text of…read morethe status of the whole process.

This is my second time using Dryer Emergency due to a mistake on my part (I did something to break…read morethe belt - yikes!) The team quickly and easily fixed the belt on my Kirkland Dryer and were in and out in under an hour and charged a totally reasonable price. What's not to love? On a side note, also appreciated that you have the ability to easily book online at your preferred time slot and date. Highly recommend this friendly and honest company!

Joyo was very knowledgeable and had the job done as he had promised. I really appreciate his effort…read moreto make the customer happy.

TL;DR - This is a great review for Joy Appliance Repair and a terrible review for Thermador's…read morecustomer service. Joy Appliance Repair fixed the faulty fan of our built-in Thermador refrigerator (the defroster stopped working and the fan broke). Joyo, the owner, was very responsive in providing us with an estimate, ordering the right parts, and completing the repair. This was not a cheap fix (I guess that's part of the price you pay for a built-in Thermador refrigerator), and time will tell if our refrigerator keeps running smoothly, but we're grateful for Joyo's service and experience. Joyo is knowledgeable about Thermador's products, design, and manufacturing. If you have a Thermador, don't bother calling their service line - just call Joy Appliance Repair and get your fridge fixed. When our Thermador refrigerator started making rumbling noises, we knew something wasn't right. We suspected the fan was failing because the bottom drawer compartment was no longer feeling cold to the touch. After calling Thermador's service line and being told nonchalantly, "it's probably the fan freezing over" and "no way will your fridge die on you", we scheduled a service appointment with a Thermador technician (the earliest appointment was a week out). Lo and behold, 48 hours after that service call, our fridge stopped making noises - because it had stopped working altogether. Another call into the Thermador service line was met with total apathy, so we threw out all the food in the fridge and hung our hopes on our scheduled Thermador technician visit. Fast forward to the day of our appointment, and the technician cancels at the last minute, one hour into our arrival window. Customer service does not care - they simply reschedule us, this time two weeks out. At this point, we've purchased an emergency mini fridge, and we're scrolling through Yelp reviews in search of a refrigeration repair person who's familiar with Thermador and won't flake out on us. In comes Joy Appliance Repair to the rescue - Joyo examined our fridge, explained to us exactly what happened with the fan (apparently it's a known issue with this Thermador model), and laid out a plan for obtaining the parts and completing the repair. It took a few days for him to get the right parts and about 2 hours for the repair itself. His pricing was upfront and transparent, and we appreciated his clear and prompt communication. We won't hesitate to call on Joyo again if we experience issues with our Thermador appliances (fingers crossed we don't)!

He walked me through diagnosing something on the phone! Very honest and sincere guy! Did not charge…read morefor that either

very matter of fact ......he will find and fix the problem…read more i'm a landlord and he takes care of my appliances ' honest and trustworthy. no nonsence kinda guy. very punctual!!! really knows his work !!! thank you for all you do for me and my company!!