You can get better customer service at McDonald's. So disappointed today with the way I was…read moretreated at this nail salon. I was friendly and pleasant but it didn't seem like my nail tech Dewey was motivated to do his job. He claimed to have 14 years of experience while simultaneously not knowing anything about duck shape nails or colors like marshmallow. C'mon every nail tech worth their salt knows marshmallow. He seemed really annoyed when I wanted my crooked nail fixed and made straight, even though I requested it from the jump. He suggested I just wait until next visit. Why would I want to look at a crooked nail for 2 to 3 weeks?!! Just unreal. He had the nails on my right hand longer than my left hand & I had to point that out, only then was that remedied. Can you imagine?!!! He didn't seem to know how to buff and file the nails well and even cut me at one point to where I began bleeding. The place is so low vibe, low energy. No one seemed happy, friendly or vibrant. I dislike writing negative reviews but if it helps others avoid a negative experience it's worth it!

I always receive good service from cali nails,, do Kim still work there?…read more For a year, she took care of my nails and feet and I was just wondering .

Leila Nails It -- and Cares About Your Nail Health Too! I…read morefound Leila Nails It by total accident and couldn't be happier that I did. From the moment I sat down, I knew this wasn't going to be your typical nail appointment. Leila is so friendly, easy to talk to, and clearly loves what she does. What really stood out to me was how much she cares about the health of your natural nails. Mine were damaged from thick dip powder done elsewhere, and she immediately noticed and took the time to gently work with them while explaining how we could get them back in shape. Not only did I leave with beautiful, clean, natural-looking nails, but I also felt like I had just caught up with a friend. If you're looking for someone talented, kind, and genuinely invested in their clients -- Leila is your girl. Highly recommend!

I have been seeing Leila to get my nails done since she was at anotjer business downtown. I gladly…read morefollowed her to her new spot off of Dimond Blvd and I couldn't be happier that I did. This girl is talented!! I've always struggled with having builder gel/hard gel last, it always used to lift at the cuticle. Leila is so meticulous that I don't have they problem anymore. She is thorough in there ability to perfectly clean up the cuticle and prep the nail for polish. My manicured last for 5 to 6 weeks now, something I never would thought possible. Leila is incredibly talented, she can do pretty much any design that one would desire and she's always coming up with new techniques to make your nails stand out. Leila is located inside of Lola's Salon, there is usually parking but sometimes another business in the strip mall seems to have an event going which clogs parking up. Leila maintains a clean and comfortable space with a soothing ambiance. She is polite and always on time. She always is just a genuinely nice person, you can tell that she loves her craft and she cares about her clients being happy. Leila also offers a loyalty punch card which is so cool. She is working towards becoming an educator for one of the polish brands, which I don't know anyone else that is going that route so I am impressed. I highly recommend Leila!

Great experience! Took my sister who had a stroke and they were very gentle and patient with her…read more Love the glass bowl pedi spas..The ladies that helped us were super nice and didn't talk to each other the whole time like many salons which can be very annoying. The only complaint is the bathroom area could be updated (the back area) but otherwise the selections of nail polish and everything else was quite lovely as was the Ambience of the place. I will be back.

I've come to this salon since they opened years ago and I love the staff, the owner Jade and the…read morelocation. Their color selection is fantastic, they have safety measures in place and mask up! Thank You Jade for a great experience. Tip: they only take cash and checks FYI...no credit cards. They do have an ATM in their shop.

Five Stars All the Way! I absolutely love coming here to get…read moremy nails done. As someone who's newer to Anchorage, I initially tried a salon closer to home--but after long wait times and even a nail fungus, I knew I had to find somewhere better. A family friend recommended this place, and I've been a loyal customer ever since. Lucy usually does my nails and she's amazing--super sweet and always excited to try bold, fun colors with me. Everyone I've interacted with, whether for nails or pedicures, has treated me with kindness and respect. The atmosphere is welcoming, the service is professional, and I always leave feeling pampered and happy. I'll definitely keep coming back!!

I was a walk in for a full set on Saturday at 1 pm. I realize that this is not an easy act to do…read more They did seat me within about 10 minutes MAX. This is why a one star feels accurate. I showed my tech a picture of what I wanted, she asked if I wanted dip or if it needed to be acrylic and told her that I didn't care how this design was done but I wanted it to look just like the inspo pic that was posted here. She said that's fine I can totally do that. She did the service and even corrected the nail that I saw was crooked so that it wouldn't be when she dipped it. She also cut off the acrylic a little long and I told her I wanted them shorter like the picture and she said she just was leaving room for filing. She was a great communicator. When she did the top coat she added a glitter top coat which was not pictured and I thought, "it's not the end of the world I'll just take it". Well we got to the check out and I looked at my nails and they are not what was pictured. I was pretty frustrated but left to go pick up my car for an oil change. I sent these pictures to my sister to see if I was being too high maintenance and she agreed that this was not done well even to the standards of the other pictures posted on the reviews. So I called the store and asked to speak to the manager (against every bone in my body) and politely asked if they could get me back in to just level out the dip and reapply the top coat and trim the side of my nails in a little bit. The store manager told me she would be happy to fix them at 5 pm when they had time. I asked if there was anyone else sooner as I live in Girdwood and made the trip today as a little treat but needed to get back home sooner. She said there was absolutely no time before 4 that she could get me in. So I agreed and called my fiance. I then called back to see if I could come show her that there was blood glued down to my nails, the unevenness and just get even a partial refund and she said she does not refund but is available at 5 pm to fix it for me. I am so disappointed in the response to fixing this. When I left the shop there were 4 techs sitting together hanging out, when I drove back by to get the images of the shop sign there were no cars in the parking lot. I will not be returning and I recommend either going to a different shop or being much more firm than I was when sitting in their chair. The job she did was $90 and I didn't even get the set that I wanted.

We went here yesterday for pedicures. They did a good job. I didn't like that they don't speak much…read moreEnglish. However, they did a good job. She wanted to dig more and I protested. I read the review that someone got infected here. No way to know if their instruments are sterile. Beautiful atmosphere and chairs.

We walked in and they acted like we were inconveniencing them. There was no one else in the place…read more The lady ended up ripping some of my existing acrylics off and taking many of my natural nail layers with them. She also did not reshape them correctly and she did not file down the other nails to match length even after I asked her to. The layer of acrylic she applied was so thin and burned my fingers. She also filed off some of the nail finish and didn't fix it even when pointed out and she noticed the problem. My friend I was with also asked for a very simple monochrome stripe design. The man cut her finger multiple times with the dremel tool with the acrylic, got UV-cured gel polish all over her fingers even after "fixing" it. He attempted to do the stripe design and the lines were all over the place. she showed him the inspo photos and it did not look anything like it. She ended up scrapping the design and opting for a chrome, which got all over her fingers and he didn't wash it off. Overall the place seemed clean but the vibe was unprofessional and seemed like they did not want us there. Not sure if it's just because of the time we went (midday on a Friday) but I would caution people on going here if they want anything other than a solid gel nail color.

Excellent Job. I was a walkin, short wait time, had the deluxe pedicure, I was really impressed…read more& pleased. Very busy place with lots of technicians working on people. Very pleasant and relaxing experience. I will be going in again this morning.

Four of us had a 1:30 appointment. Two getting pedicures had their feet in the water for over 49…read moreminutes and the two getting manicures were still waiting to be seated. We left after asking why we were still waiting and no one talked to us.

Best salon in Anchorage!!!!…read more Love the pedicure with heated stones, so relaxing. Everything is so clean.

I always have an amazing experience here! They always accommodate my walk-in's b/c of my busy…read moreunpredictable schedule. My pedicures are always clean, detailed & gel is immaculate! I enjoy the relaxing atmosphere and they let me relax on my phone and "veg" out. Been going here for a year now and always a great experience!

Great customer service, and a fun atmosphere! Damaris gave…read moreme a pedicure, and asked if the water was to my liking from start to finish which I loved! She did an amazing job I didn't want my visit to end.

Girl I know this review is long. But I get my nails done with a regular gel manicure every two…read moreweeks. I decided to try this new spot as a walk in. Went in for gel manicure with some nail art. Chill vibe, not busy, and I was seated quickly. They seemed to understand what I wanted right away. BUT Right off the bat the lady doing my nails hurt me with the dremmel tool. I don't know what possessed me to let her try again only for her to hurt me two more times. One time the dremmel went UNDER my nail, the other two times the dremmel was being pressed into my finger, making it hurt and burn. This PMO so much I was nearly driven to tears. By the third time I told her to just clean it up and end it, I was done. She said she didn't understand and had to get the owner to come by and tell her to clean me up. Then the nail "tech" tried to say I was finished even though all the color was not off. I had to point out the BIG spots on three different nails where there was still bright orange color streaks! Next my nails are screwed up, they are not shaped correctly, they were supposed to be round but they are uneven, crooked, different shapes, some tips are cut, all screwed up. She screwed up my cuticles too, they are all flaky and clearly cut way too deep. I screwed up going here, don't make the same mistake I did! I doubt the nail tech I had is certified! At the end she said it was my fault, that my nails were too sensitive to the dremmel. I told her the dremmel wasn't responsible for going UNDER my nails or into my skin. I was not about to go through this awful terrible experience and be blamed for it! The owner seemed nice and she had a client that was happy, I wish I could have gotten the owner. But this other nail tech needs to be let go or go back to school or something. I can still feel where she cut me too deep with the cuticle trimmer, it feels like broken glass in my skin and on my fingertips. My nails look so chopped and unhealthy now. I feel so awful and angry. Terrible nail tech!