Had the worst experience...I got late reaching for the appointment and instead of just taking…read morecancelation fee they charged me $137 saying it was half of the services they were supposed to give which they never gave.they still had 45 mins left They did not bother to give me even half the services but charged $137 .Worst salon and they keep forcing you to buy products n totally change ur skincare routine. Taking so much money without giving any service..total malpractice and unethical...

I had Sydney give me a facial last week and she was very sweet. She explained everything that was…read morehappening during the facial. The facial was nice but the best part was the massage on the head and face. The led light therapy was nice but not quite sure what it was programmed for. But I was warm and cozy so it was happily appreciated. Like most spas, there was a hard sell for their products. ... Everyone was very friendly and made you feel welcome. The spa itself is inside a medical building. They did all they could to make it cute but it's def more boho and less high end. It's cute though. Bottom line: I'd go back.

This is my third visit to Destiny Day Spa in Allen, Texas. I am not one to "pamper" myself;…read morehowever, that is changing! LaTeisha is the owner and she is the consummate professional. She knows how to pamper her clients and put you at ease. She puts you in a safe space and does magic on your skin. I started going for back "facials", because as a widow, have no one to wash or check my back. I went for two during the summer, to keep swimsuit ready. That service is relaxing and keeps you in tiptop shape. Let's fast forward to the "Oxygen Facial" today. OMG, my skin looks like a baby! I can't tell you how good this was, just go experience it for yourself and you will see why she is the DFW winner for best day spa, best minority and best woman-owned business.

Let me just say Donyea is absolutely AWESOME!! I already thanked her personally, but definitely…read morefelt she needed a review as well. Not only was the facial customized to my skin, it was reasonably priced, and felt amazing. She is so kind and genuine and truly wants to achieve your skin goals. I cannot emphasize enough just how good my experience was here. The place was clean and sanitary and super cute. On top of ALL that, I am getting married and she gave me a sweet gift (I am a first time client which makes this gesture even sweeter.) So grateful for her and I will be back!

Please stay away from this spa!!!…read more Updated: I have irritant contact dermatitis and cutaneous trauma from the facial I received - per my dermatologist. I also requested a full refund which they said they would. Hey guys I just want to share my terrible experiences that I have suffered from Merum Face Bar on Watters Creek, Allen. I came in on Friday for a relaxing facial massage which supposed to be gentle - no harsh chemical peel or laser. During the facial, I did notice a burning sensation on my face so I immediately told her and she took the pumpkin enzyme off and it calmed down. It was over an hour facial and they should have noticed my irritation during the process and could have stopped the facial. I also communicated with them clearly about my skin type and the products I have been using. I have combination/oily skin and my skin is not sensitive at all. I never had any allergic reaction to any skin care products I have bought from Sephora/Spa/Clinic etc in my whole life. I also get facial at different spas once in a while but this never happened before. Now they are telling me to seek professional help as there is not much they can do. I am traumatized looking at my face right now. I could not see a dermatologist on the weekend and still do not know if anyone can squeeze me in next week so my anxiety is crazy right now.... Also, They don't even offer me any post facial cream to help with the irritation. No offer to issue a full refund on this traumatized experiences. Just very disappointed on how the manager level handled this.

I discovered this little spot about 3 months ago when I decided to get my skin prepped for my…read morewedding. My first appointment was with Yusefa. (She works Wednesday-Sunday if my memory serves correctly) from my first appointment to today she has always treated my skin with care and was very sweet in conversation. She has a life long client of me. Today she gave me my final facial before my wedding and I have never felt more confident rocking my natural face. So from the bottom of this (almost wife's) heart, thank you Merum face bar for having such a great team

I cancelled my membership with this spa last June/July. I still had $480 worth of credits with them…read more(I have an email indicating this) and was told that the credits wouldn't expire. So I finally got around to making an appointment with them today. I was informed that they are using a new system now and that none of my credits transferred over. I escalated the problem to the top and was still told that they would not be honoring my credits. I'm very upset that this spa chose to handle this issue in such an unprofessional and dishonorable way. Be careful setting up memberships with this company ladies!

I had a great experience with Stacy for my Brazilian wax. She was very gentle and provided lots of…read morewords of encouragement and we had good conversation. I told her about my low pain tolerance so she tried to make it as comfortable and painless of an experience as possible. I will definitely be returning. Highly recommend!

Needed a close and knowledgeable place to help with my hormones and I have found a great resource…read more You won't be disappointed if you make an appointment to meet with Happy. She is highly educated on functional medicine and I learned so much in a short time. This is so important for women's health as we age and Happy is an excellent asset to have on your team!

I went in for Botox and now I've done laser hair removal, hormone treatment, and weight loss shots…read more Service is amazing and I've been beyond happy with the results. Highly recommend and Lexi has been amazing!!

The BEST med spa. The care, quality, attention to detail and customer service is amazing. The staff…read morehas been so sweet and helpful since day one, the facials are amazing and I absolutely ADORE Aymen. We've now had two injection sessions under the eye, which is such a delicate area. He took so much time to check the angles that were right for my face and left me perfectly refined. In my two week follow up he noticed after swelling went down we needed to do a small touch up, and we did it and even that was wonderful. I'd consider myself hard to please, a lot of companies do not care about experience anymore, and I do not ever leave reviews. But they've been so wonderful, I'm beyond thankful for them. I'd recommend Aymen for injections to anyone.

The employees and their attitude toward their clients. I was treated fine on my first visit but not…read moreon my second visit. I was also over charged for my treatment and products.

I was out of state during covid-19 for 3 years but need to pay monthly charge even I put on hold…read moreforce me to cancel my membership since I could not come back while covid virus was pretty bad. I lost more than $2000 for monthly autopay. I tried to renew holding but this shop won't let me hold again.

Came to visit from California and needed a massage. I didn't have an appointment and I was able to…read morebe seen right away. I was surprised to see how many rooms they had and offered facials as well. I went to see Simon for a 60 min deep tissue massage and he was amazing. He was better than the masseuse I see back home at elements. I come out here every 3 months or so to visit family and friends so I decided to get the membership. Highly recommend Simon, that's who I'll be seeing at this location here on out. Thankfully, I have a massage envy by my house so it's a win. The waiting room is nice and I was happy to see that there's a lot of people coming and going. Highly recommend.

Had such a great experience here today. Don't remember the name of the sweet gal who performed my…read morefacial- but it was amazing. Super relaxing, intentional, and much needed. The spa itself is gorgeous! Hoping to come back soon.

I had an excellent experience at Pavitra! I had a gift certificate which included a massage and…read morefacial. They timed each session perfectly. They provided water and every comfort during my time there. It's located right in downtown McKinney so be sure to give yourself extra time for parking.

Ariana I thank you soooo much for my second Fotona 4D facelift treatment today. She is always very…read moreprofessional, experienced and very friendly. Can't wait for my third treatment Not mentioning that the spa atmosphere is relaxing, clean and all staff are friendly and very well experienced. Definitely recommend it 5

Would not recommend this business at all. Cancellation is written clearly on their website. Called…read morethem to verify and they even sent a text along with email confirmation with time stamped. After 2 weeks of cancellation there was no refund. I called them back and said manager is the only person that can do refunds. Zero call backs.

I was lured in by the radio ad! How about you?…read more There were six points of contact, and no one ever mentioned that there was a $55.00 consultation fee!! Not when I made the appointment, not in the confirmation email or two text messages, not when they called to confirm my appointment or when I arrived. The 10-minute video they had me watch said there were no contracts and no hidden fees. So imagine my surprise when they asked me to pay a $55.00 fee on my way out the door. I paid it, but I was mad. A manager called me within a few minutes and said there was a consultation fee, but because it was never mentioned to me, she would refund that fee, and she did. The Red Mountain program is similar to what is already out there. The weekly check-ins and counseling are the most expensive parts of the plan (similar to Weight Watchers), in my opinion. They counsel you on how to eat, but there is no buying food from them ( not like NutriSystem). They do promote and encourage you to buy their smoothie mixes, array of vitamins, energy shots, etc. I've completed and lost weight on IF + Keto, and twice on Weight Watchers successfully. The common ground is .. calories in and calories out. Most weight loss programs offer food & exercise counseling; some go further with weight loss prescriptions to suppress your appetite or stimulate metabolism. None of them are custom fit unless you go to a dietician. Under the Affordable Care Act, most insurance pays 100% for you to go to a nutritionist/ dietician. Ask your insurance company about this! My problem is a sluggish post-menopause metabolism that won't cooperate. The RM program wasn't offering anything I hadn't already tried. I was only interested in their Boost shot. RM's first impressions are amazing! The building is new; the lobby is large and inviting. They gave me a packet to look over while I waited for my appointment. That was the perfect time to have mentioned that there was a $55.00 fee for the consultation, but they didn't. The receptionist quickly went over everything in that packet, I felt like the packet was very upfront and honest, especially about what it cost. I was called back to meet with a med tech. She was friendly and kind and made me feel very comfortable. First, I stood on a machine that gave a full diagnostic report of my weight, BMI, general balance, etc. Then, she took a few pictures of me. She moved me to another room down the hall and went over my medical history. She asked me to watch a 10 minute video that basically goes over the two plans RM offers. A different lady returned. She went over my past surgeries and current meds. She never emphasized at any point that I would be under the care of a doctor, NP or RN while I was on this program (it's language they use to promote the program). Immediately after watching the video, she wanted to know which program I wanted to sign up for. I expressed that I was already practicing a healthy eating lifestyle; I was only interested in the Fat Burner Booster. She explains they can't provide the Booster Burner unless I sign up for the 3-Step $599 per month program, but I could buy the vitamin shots instead. The minute she knew I wasn't buying a program, she was out the door ... end of visit, even though we were in the middle of a friendly conversation. Honestly, it would save me a lot of time if they had done everything in reverse. Interview in the lobby, go over the two programs, and if you are interested, you could proceed with the diagnostic report, pictures, video, go over your plan and get started. I did not sign up for the RM weight loss program and my review does not reflect if it works or not. I've been on diets like this, and you will lose the weight if you put the work into it -- I can testify to that.

I've been coming to Red Mountain on and off for the past +1 year or so (I have been currently on…read moretheir program since 9/1/2022 - PRESENT). The site is remarkably clean. Their bathrooms are the best in McKinney! They are always super clean and always have a lit scented candle as you enter. The front staff are super friendly and highly competent! (Very rare in the current job climate!) The medical professionals provide a private and professional consultation. Their RM3 program consists of prescription medication and other options that promote weight loss. Their program also has a guide on what foods and portions you are allowed to consume. You know what? IT WORKS! I am 54 and have lost 50+ pounds since I started! I am down to 189 pounds! As long as you stick to the program and go in weekly for the medical weight loss shots/weigh-ins you will lose weight. I'm off the initial "diet phase" and am still losing weight. They make you rethink about every thing you put into your body. It ends up becoming a "religion" but having a realistic dietary program that you can live with once you are off the program is important. The program can be pricey. Then again, you get what you pay for. I strongly recommend anyone who is serious about losing weight to consider Red Mountain. The very knowledge about how your body processes foods and why your body stores and uses fat and protein is worth it by itself! I wouldn't hesitate to recommend Red Mountain to anyone. Another item of particular interest is the fact that my PCP loves my results (I have physicals/labs twice a year). My blood pressure has dramatically improved, my blood sugar is insanely lower and all of my blood lab results are very healthy! Red Mountain has not only dropped my fat but it also improved my longevity! Insider Tip: With the exception of their "Rebound Kit" (Which contains patented pills/vitamins to help you stay on course after you exit the program), I would avoid the upsell on their products displayed in their lobby. They are overpriced and you can find most of those products on Amazon (Such as "Miracle Noodles and Rice") for much cheaper! Overall, a very great experience and relationship! -Dave