Tony Badgett service advisor was amazing. My car needed some work and his service was top tier from beginning to end. Thank you Tony I really appreciate you. And I also want to recognize Mia for her wonderful customer service. Thank you to all of the friendly staff I came in contact with. It's nothing like good service. read more

Towbin Dodge ain't what they used to be. I bought a 22 Dodge ram with 17,000 miles on it in October. It's been back to the dealership three different occasions once for a week and the most recent it's been there for six weeks nothing like paying $1300 a month for a truck that sits at the dealership. With no call with updates you have to call yourself and then for them to tell you the part is on definite backorder. We can't give you a loaner truck but we can give you a Fiat. Unless you want to pay for your own rental car. And possibly get paid back for the rental. After telling my service advisor that I need to make sure my truck is back by March 1, and then calling back around that time only for them to say it's been delayed a week you will definitely have your truck next week then to find out Your part is on definite backorder. We have no idea when your part will be here. When he escalated it to a higher up, they told him they don't want to get involved because it could delay things. It is the most frustrating dealership ever to deal with. They were never like this before. I would never ever recommend this dealership. stay far away. Once they knew that this truck had a major electrical problems. They should've took it back and gave Another truck that they could stand behind but instead, they're just playing the weight game hoping that I'll just get so frustrated that I'll just be quiet and sit down and not say nothing. I will post everywhere I can about Towbin to try to warn other people so they don't get involved in something they don't want to deal with or to pay for a car that they cannot use read more

A BUNCH OF CON ARTISTS LOOKING TO RIP HARD WORKING PEOPLE OFF. Came in to look for a car, the price and plan they offered wasn't in my favor, so I declined and left. They took it out on me and decided to blast me to every single financial insitution in the country. I've had several cars before in my 39 years, but WOW!!! Never anything like this. To this day, 3 months later having had a perfect credit score of 760, after submitting me to every financial institution in the country in spite, they had my credit drop well over 150 points. That was their way of getting back at me for declining their offer. Having lost everything in the Maui fire in Lahaina last August and moving to Las Vegas to rebuild and start over, they definitely did a massive number on me to have a terrible experience. But not just that, they literally ruined my life to where I can't even get an apartment anymore. It's called being taken advantage of and abused due to their dissatisfaction that I declined and walked away. Great start to the new year. Do NOT go there. Run! UPDATE. ITS BEEN 2 MONTHS AND IM STILL WAITING ON A CALLBACK AND A SATISFACTORY RESOLUTION! I'm reporting these Con Artists. read more

Don't go there. I bought a 2017 Kia sportage with 29000 miles on it. The engine went at 34000 miles. I have a platinum warranty. I am now fighting for 2 weeks to get it fixed. I am getting a run around from dealer and warranty company. Stay away from them. read more

BEWARE WHEN BUYING HERE. Make sure you understand every single thing on that contract and have them be fully transparent about every single charge and or credit they give you. They grossly misrepresented the deal they gave me in order to get the sale. I was on my way out prepared to wait a year or two and come back when I could get a better deal but the salespeople went to my car to sweet talk me with promises of a great deal which was all manufactured and sugar coated. We always thought we were pretty meticulous when signing a car contract but they still got me. Today I found out they appropriated a 7k refund from my cancelled warranties on my previous car - all without my consent or knowledge. They supposedly applied it towards my new car but never mentioned this upfront or had me consent. That is some very shady business practices and Ill be consulting an attorney and I'll be reporting them to Consumer Affairs, BBB and anywhere else applicable. read more

Towbin Dodge Ram - Auto Repair Near Me - Henderson, Nevada

We had an AMAZING Experience with Anthony !!! On 8/31 from that morning Anthony was on it with great commutation emailing us, so we had set an appointment to go in at 5pm, from the moment we walked in it was so busy but Anthony quickly greeted us, was in communication with us the whole time and kept us in the loop of everything! His communication, determination, and great vibe had us knowing we were going to walk out the dealership with our Brand new dream truck! Thank you soo much Anthony making this possible!!! I will recommend everyone to you and eventually be back for another new car!! I highly recommend to Go see Anthony if you want a great sales experience, even our finance guy was great, there vibes were there the moment we walked into his office too! Thank you Towbin Dodge and our great sales rep Anthony! read more

Towbin Dodge Ram - Auto Repair Near Me - Henderson, Nevada

I am once again having to post a horrible review for Towbin Dodge. Basically they have taken over $4000 of my money and kept it when it should have been refunded. Dezy tried to help but it seems like Towbin just doesnt care. Quick details Traded Truck in on 7/23 for a new truck. Was promised a $4200 refund check when we picked up the Registration paperwork. Towbin made a mistake and sent the check to Chrysler Credit. Tobin refused to assist me in getting my refund until I posted a bad review. Dezy from Towbin tried to help but no check. I finally reached someone in the Executive Offices of Chrysler and it turns out my check was sent back to Towbin and Cashed by Towbin on 9/13. So they have had my money for almost a month. Never once called me, just took my money. This is 100% fraudulent behavior. Obviously I will be attempting to get my money back and I will be reporting Towbin to the appropriate authorities. All through this, the Sales and Management at Towbin have done absolutely nothing to help me. Nothing at all. read more

Recently took my Dodge Charger here for a 100,000 mile tune up and tire rotation. Initially I had a good feeling about this place, it looked clean and the team was welcoming. I was introduced to Sarah who walked me through their options and I decided to go with their "premium" servicing which covered the filters, fluid change, tire rotation and new spark plugs. This would end up costing me just under $1,000... Upon leaving I am immediately slammed with three different text from Towbin and Sarah "directly" thanking me for choosing them... So I return the next day to pick up my car. Fairy seem less process, they run me through what they did and then mention they suggest more things my car needs which will cost me an additional $2,000 MINIMUM to get done...but I'm good to take the car today as long as I make sure to bring it back soon to do that other work. And this is also where you will be hounded for reviews even to the point they give you a sheet of what questions you will be asked and how to best answer them for their benefit. "Make sure to give us all tens and reach out to me if you have any issues" I leave and the car seems to run fine until I come to a longer than normal stop and I can feel the car "puttering" for lack of a better word. Like it feels like it's misfiring or something and this is NOT a problem the car had previously. I think maybe this will go away over the next few days. Nope...days go by and problem persists. So I reach out to Sarah three separate times, twice through text and one through Sarah's "personal" email. I even responded back to the same text thread that came "directly" from Sarah saying I could "reach her there" if I had any concerns. I had concerns, I voiced them multiple times and nothing...no responses. So I'm left with a near $1,000 bill for their "premium" service and my car runs worse than when it went in. Long story short, great start and terrible finish. For the price I expected more and was left frustrated and with no communication. I will be going somewhere else from now on and I would consider getting a referral to some other mechanic as well for your next auto issue. UPDATE: After my less than stellar initial interaction I was reached out to by Towbin to fix the issue. I returned with my sputtering car and was greeted their Service Advisor Amel. He took great care to make sure my car was taken back immediately to fix the issue. I returned later in the day after work to hear one after getting the platinum servicing it appears one of my spark plugs began to malfunction. They replaced the ailing spark plug and my car was good as new (still with more needed maintenance). Long story short though I was left frustrated initially but Amel and the team took great care of me to fix the issue. With this level of care and communication I can see great cause to continue using Towbin for my future services. read more

Went here back in 2022 because I was looking to take my 2017 Hyundai accent which was pretty much on its last legs. They were able to work with me and get a finance company that was willing to take a chance with me. And made me feel right at home during the process which is a great feeling especially when your trading or buying a car. After going through paperwork with the sales department they got me in a 2013 chevy malibu which I traded the Hyundai accent for. I've been here most recently to try to trade my chevy malibu and see what value I could get for it and from what I see there are alot of new faces and the process is still the same in a way from 2022 so there's that but overall I love this place and it's probably the only car sales place I love doing business with when it comes to getting a car read more

This dealership lacks integrity! I was sold this vehicle under false pretenses. I didn't even have this vehicle for two months when the problems started. Towbin Dodge will not repair nor take back their own car. I have tried many times to trade it in however they will not take it back. It has already been in the shop 3 times. I am highly displeased and do not appreciate the lies told just to make a sale. Will not be referring anyone to this place. Bad business. This place may glitter yet it will never be considered gold. read more

Towbin Dodge Ram - 2018 Chevy Traverse - Auto Repair Near Me - Henderson, Nevada

SCAM ALERT The stress and turmoil this dealership put my family through over the last 10 days is awful. They are unqualified and the sales men like Quais are only there to make commission. They do NOT care about your purchasing experience. I'm born and raised in Las Vegas, lived in Henderson most of my life. Have purchased all of my vehicles from the auto mall. This is the first horrible experience I've ever had . The experience at Towbin Dodge was the worse I've ever had and I 100000% recommend not purchasing any vehicles from them. read more

This Towbin Dodge dealer tricked me into signing a $62,000 truck for my brother. Now my credit report shows $62,000. On my DMV report is his truck for. They did not tell me what was going to happen if I signed as a first signer, or which should've been a cosigner to his account. But right now I have a $62,000 charge on my credit report. They never mentioned a word about all of this that was going to happen. I did not know that I was getting $62,000 on my credit report, and it counts as debt. They didn't even take one dollar off the $62,000 that was owed for the truck. Yes, he traded his truck in for almost $10,000. But they took nothing off of the truck and the only thing he was given as an incentive was a free tank of gas, don't go there. Don't go to Tobin Dodge. read more

Towbin Dodge Ram - 2023 Dodge Ram from Towbin Dodge - Auto Repair Near Me - Henderson, Nevada

This is not a very good car dealer. They have poor sales ethic. I was set up with a dealer who is a flake and lacks motivation to sell . I saw a deal on Instagram and Facebook that appeared great. So, I requested a voucher. Within a couple of hours of chatting with them on Facebook, Justin calls me and evidently he already doesn't trust me due to me having an Idaho number. So, he asked me where I was. I said Las Vegas. Then he tries to pursaude me into not buying a Tesla...a car I want. Then he wanted me to fill out some pre-approval. Already, I have a bad taste in my mouth. Of course, I declined because that's a waste of my time. I get a text today confirming my appointment. I said I am coming. Here comes Justin again. He started to call me and was being a little disrespectful. He seemed to be stunned that I confirmed my appointment. I guess he was offended that I confirmed an appointment that was already set. Again, he tries to persuade me not to get a tesla. I already asked for info initially. I asked twice how much the tesla was, they refused to answer both times...they just wanted to set up an appointment. Now, I was basically being pushed away. So, i hung up on him since he was just a little pushy. Dude, I'm not interested in a cruddy Dodge! So, I responded to their text and Facebook and told them that I don't want to do business with them and I did not like Justin. With that feedback, they blocked me instead of trying to retain or deescalate a customer. Too bad, because they would have had a really nice Ford on their lot that everyone wants. Tsk tsk. I can afford the tesla, but I can't afford the energy on this dealership. I wasn't even doing anything to tick them off. read more

All of Mr Towbin's dealerships provide outstanding service by the best of the industry staff. We also bought an Alpha Romeo Giulia (best value on the road and sooo fun to drive) the service team is top notch and care about your total satisfaction. read more

Absolute worst "used car dealership" experience ever! Salesperson was shady as they come working in tandem with their finance person (Amy). Gave them a pre-approved loan letter from my bank for 5.5% interest rate. They then told me they need a backup loan just in case my bank doesn't send funds. My bank sent the funds in three days yet they purposely ignored me for three days, even though I was on text thread throughout with their salesperson, to then tell me they processed the loan with their lender because they didn't hear from me at 9% interest rate! So now I have two loans for the same car. One of their corporate Directors had to get involved eventually, thank god and cancelled the 2nd bogus loan with their lender. Then to make matters worse they withheld the EDRS number so I couldn't get my registration settled with the DMV and currently it's been 24 days and still no EDRS number they are supposed to submit. read more

Findlay Toyota makes you feel important, everyone smiles and they are on top of everything. They update you and keep you posted. Towbin Dodge, no smiles from anyone, looks like a dim place to work. They give you a text line that doesn't work so good luck talking to anybody about the status of your service. Everyone looks mad, last thing I want is some angered jerk touching my vehicle maliciously. As dealership as a whole who attempts at selling cars I recommend retraining EVERYONE in customer service. It goes a long way. read more

I came across an ad online and decided to check it out. Qais and the others at towbin dodge that took care of us were helpful and very accommodating to our needs. Smooth and easy at this dealership ! Give them a visit ! read more

My mom went In with absolutely no clue what she wanted the sales man ivan Was extremely helpful , patience through the whole process & explained every step he made the whole process fast and easy she ended up leaving with her dream car (skat pack) will definitely be recommending him to anyone who needs to purchase a car 10/10 read more

great experience at this place Tony & Coco were very helpful, service was great , highly recommend

Our salesperson was great (Emelyn). She was sweet, responsive, not pushy. But the level of service was just embarrassing. We realize cars/trucks are overpriced due to market adjustments, but there should still be decent service. This was actually the very first time in my life I purchased a vehicle at a dealership (I've always bought cars cash from private parties). I figured if I spent close to $100k, the service/closing would be decent. As Dwight Schrute would say: FALSE. 1) This Raptor was supposedly shown at SEMA. Claimed there were $15k worth of modifications. We asked for the build sheet for the mods. "The person that has it isn't here today; we'll give it to you Monday." Okay. After the deal closed, it took well over a week to receive- like they didn't want to send it. The build sheet finally arrived and showed $7k worth, and it was only tires and wheels. Said 22" wheels/37" tires. Nope. It has 20" wheels/35" tires. So even the $7k was inaccurate (looked up whats on it and it might be $3000 for wheels and tires at most, installed). 2) After signing, went to leave and saw there was an empty tank of gas. Asked if they'd fill it. They said no. Huh? I just spent almost $100k....it comes with less gas in it than I can get home in? K thanks. 3) Truck was sent to get detailed while we were signing. I don't even know if they washed it- windshield was so streaky and a half ass job was done. Not only that, but they scratched the crap out of the rear passenger window when removing the stickers. We asked for it to be fixed. That took a while to coordinate but they agreed. Finally "got approved" to replace the window and made us drop it off by 8am one day but they didn't start working on it til 5pm (we know cuz the guy text to let us know they just started). Granted, they did provide a Lyft to get to work for the inconvenience. 4) They were extremely pushy on an extended warranty. Alright, fine, agreed. But remember when they scratched the window day of purchase and later had it replaced? Well, we got the paperwork back from the window replacement, and there was a claim for it. They freaking used our warranty that they pushed on us, to fix their mistake. Granted, it wasn't money out of my pocket but that's just shady. I'm getting mad again just thinking about it. 5) They didn't tell us til we were leaving that they only had one key for the truck. Did we think to ask if it had two keys? No, but it's kind of assumed when you buy a vehicle that you get a backup key too. Can we buy one? Yes. But I'd rather not spend another $200 when I spent this much on my first vehicle. All in all, I get that trucks are hard to come by in this market. But as a former business owner, there's a certain level of service and expectations to be met. I would've expected better service even on a less expensive vehicle . But when I spend close to 6 figures on a car, I guess I'd expect it to be clean, with two keys, a full tank of gas, all the modifications we were told were included, and an un-scratched window (still can't believe they filed a claim against our warranty). Is it a nice truck? Absolutely. We love it. But I would steer clear of Towbin Dodge if you're expecting to be able to get home without having to stop for gas. read more

Towbin Dodge Ram - Nice truck, service terrible and quite shady. - Auto Repair Near Me - Henderson, Nevada

Came to get an oil change on our 300 C. Christian was awesome to work with very efficient and went over everything that needs to be worked on for preventive care. Will be back. We have bought numerous cars from here. read more

Towbin Dodge Ram - Auto Repair Near Me - Henderson, Nevada

Really wanted to buy a truck here especially since it's exactly what I wanted. The salesman i called helped as much as he could and I really appreciated it. But the truck was so over priced we never going to make a deal. I ended up going to a different dealership buy the exact same truck year make model and options for $3000 less and 10k miles less. read more

Every time I brought my vehicle in for the Past 4 years I received nothing but excellent service. They're professional but courteous in every aspect especially working with you on ways to accommodate you. Shout out to Andrae his service was greatly appreciated through the years to where it became a friendship. Had a problem and steve was able to fix it with no problem. I felt his genuineness in Customer Service. Thanks again Towbin Dodge for hiring these two. read more

In 2014 I had 2 full time jobs so I decided to go out and buy a new car for my wife. We both walked in to Towbin Dodge and were talked in to buying a "New" 2015 Dodge Dart. Car was nice, wife liked it. Years later it began to leak gas which I didn't know at the time. I called our mechanic and this is what he found. Now, I'm not a mechanic but I'm pretty sure that gas connection does not come from the factory read more

Towbin Dodge Ram - Fuel Pump - Auto Repair Near Me - Henderson, Nevada

So check this out, I'm driving my two-year-old Hellcat to Las Vegas to go to the SEMA Show. My Hellcat at the time has 4000 miles on it and the damn thing breaks down on the interstate 15 just passed the state line. We pulled over on the side of the road and we investigated the problem we were dealing with and we determined it was OK to drive the car. The next day on the way into the show we pulled into the Dodge dealership. The service rep was awesome, she apologized for the problem helped us get an Uber and fix the car while we were at the convention center. So this stupid Dodge is such crap quality compared to other manufacturers it turned out to be a sensor inside the camshaft. This is my second Mopar and both of them have had several stupid problem just like this one. The dealership is awesome, they were totally booked up and they knew my situation and that I was only in town for a couple days. I went out of their way and took care of me and took care of the car. If you are in the Las Vegas valley I highly recommend no matter where you're at you come to the dealership if you want to be taken care of. 100% five star service read more

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Scam of scam dealers. After purchasing three cars from Towbin in the past and having a terrible experience with trying to buy a truck, we tried to go back and give another chance and it was a huge mistake. Once again their scum bag ways of selling cars came full front. We sat there for hours negotiating on a car and we're given a bottom dollar. After going back the next day the deal was $3200 more magically. The night before the wrong car was listed on the price paper which we told them and they said no, these numbers are for the car you want. This morning they said the bottom dollar price was on a different car. Yet the price listed out as the auto price was on the paper was for $10k more than what the car is listed online. Run far far away from Towbin Dodge. They will find any snakey way to screw you. read more

Abdul and his team once again did a wonderful job in helping us select our family vehicle 2025 Dodge Durango! We only go through Abdul and his team to make the buying process go smooth and fast their expertise and knowledge just makes everything go smoother, we highly recommend for your car needs ask for Abdul :) read more

First I Wana thank Aaliyah my sales lady who did an amazing job and went above and beyond to get me in my 2022 Kia Niro EV. I highly recommend you go check her out. I PROMISE SHE WILL TAKE CARE OF YOU. Thank you SOOOO much Aaliyah. I'm telling everybody to come see you read more

Towbin Dodge Ram - 2022 Kia Niro EV - Auto Repair Near Me - Henderson, Nevada

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These guys are extremely unprofessional and likely violated numerous laws in the process of my transaction. They provided my old address on the loan application so they wouldn't have to do as much paperwork for the bank. Now I have no way to make a payment for my truck as they never put the correct address in therefore I've received 0 information since the transaction. I also had a nail in the tire, I forget the guys name but I showed him the mail assuming he was smart enough to fix it. I was wrong. Also received one key from them and was told I could buy another from them if I wanted. After spending 30k it's crazy to imagine being that greedy for 20 bucks. Chop wants to be cool and tough. The closest he gets to that is some instagram post with famous people. He's just a bum like the people who work for him. read more

Towbin Dodge Ram - Auto Repair Near Me - Henderson, Nevada

Las Vegas Henderson location. Bait and Switch for real! I didn't want the first deal on a Black Charger. They called me back and confirmed they can do the same deal on the Red Charger. I go down there all happy. I test drive it and everything is great. After going inside and waiting a bit. I tell them that I'm going to be putting insurance on the car now, this is a done deal right? Then they say absolutely not, this car is $4,000 more dollars. I'm like why the HELL did you call me back then? I then leave after feeling like they pulled the rug out from under me. I must have been too excited about the red car. A waste of my time and theirs. read more

Great customer service! Loved our salesman and the management team definitely recommending to family and friends for any further purchases!

Terrible experience so far. Bought a brand new car that had a ton of scratches all over it. Was told they would be fixed prior to us leaving. Finished all the paperwork and scratches everywhere. Was told I'd have an appointment to fix all the scratches on Monday (purchased on Saturday). No appointment. Tuesday now they are saying the one and only person who can make appointments isn't there. They also did not provide me with a tank of gas as promised. I'm writing to Stellantis ASAP and including pictures. Can't believe they would sell a car like this. I cannot get hold of any managers at this place. No one will assist. I want my trade in back! read more

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We have bought so many cars before it's too many to count. Most places have sales people that you know are a little sleazy. We were so impressed with this organization. DJ the sales manager has a team of 15 sales people. He is a good leader. He is honest and leads with integrity. Angel sold us our ram 1500 limited. He's a straight shooter and the entire culture of the business takes their lead from DJ the manager. Mike who is a lead is one of the most personable and honest people you will meet. I can't say enough about how we were treated. It is no surprise that they are number one in the nation. So happy. Thank you everyone. read more

Towbin Dodge Ram - Ram 1500 Limited - Auto Repair Near Me - Henderson, Nevada

Like always, Hector Rodríguez in the service department was once again, amazing! Came in for an oil change and found out we needed more work than expected and per usual Hector went above and beyond to make sure everything was taken care of. Gave thorough explanation and gave options to fulfill work that's needed. Thank you Hector! read more

If I had written this review a couple of days ago, it would have been all bad and 1 star. However I'm so happy for an over night email and a couple of people with not only business sense but morals and just plain and simple common human sense to make a wrong right. So with that being said Towbin Dodge Ram deserves this positive review and a big big thank you once again. On March 14, 2025. My son and I went to Towbin to purchase him his first car. His dream as he said was to have him a Dodge Charger and that's just what he found. Our salesman Jeremy was awesome and again congratulations Jeremy on your first child. The finance manager was very pleasant and our conversations were about any and everything for a while but thru it all I stressed to her about making sure that we had the basic service/maintenance plan. As a new car owner even a newly purchased used car has to have that service plan and you have to maintain the up keep of your car even if you don't plan to keep the car long. Everytime I asked about the service plan I got reassurance from her that it was included and to just bring the car back to Towbin to get it serviced because there may be recalls or something that they can/will do at that time and the service would be free because of our plan. We'll 4 moths later something brought us in to the service department so I ask them to go ahead and do the maintenance on it because it would be due soon anyway. This is where things flipped. Found out that after all the service plan wasn't added and that we would be charged for the service. To make this shorter, I spoke to several people including that said finance manager who denied that I ask for the service maintenance plan and decided to tell me that she would call me back after she spoke to the service tech Lawrence who by the way is also an awesome young man. Very pleasant very knowledgeable. However here we are a few days later and I haven't heard back from that finance manager, no call. So after not being able to sleep a couple of nights ago because I was so upset about this I found a place on Towbin's site to send out an email and it was a very long email. I truly did not think anyone would read or acknowledge the email. Boy was I wrong, a few hours later that morning I received a call from Towbin. I didn't get to answer the call because I was busy. I also received a call from a personal cell phone number that came up James Barnett, I missed that call also However my son and I were going out to Towbin anyway to pick his car up from the service department. Once we got there I preceded to tell anyone who would listen about my problem. I was taken to Emily who is a consumer service manager, a true sweetheart, she directed me to James Barnett who is the Finance Director and the person who had called me earlier. I honestly thought James was about to give me more excuses and the run around. No James did just the opposite, James had recieved my email by way of Abdul who is the General Manager of Towbin who had received and read my email and forwarded it to James to take care of it. OMG, when I say that these two men showed me what business men who are passionate about doing good business and making sure that their consumers are treated good and with respect, THEY DID! They have made me a consumer for life and I hope and pray that if either one changes their place of employment to another dealership they reach out and let me know. I felt like the weight of that dealership was lifted off my shoulders, I truly wanted to cry like a baby but I held strong. Thank you so so much Abdul, James, Emily, Lawrence and Jeremy. You guys are beyond awesome and Towbin has a true consumer read more

I was in search of a new car ..knowing that there was a shortage of available cars on the market. I went to Sahara Dodge I went to prestige Dodge and then went to Towbin. I recognize I'm not the easiest individual to work with... But my sales rep was fantastic. He might have been young and age. But he had patience, And knew how to handle the situation My deal was better than I was getting offered at the other 2 dealerships they weren't even Willing to negotiate. DJ, the sales manager measure stepped in to assist with my deal. He took his time and took his time and didn't feel like the stereotype of pump it's stereotype of pump and dump to get me the sign and get me off of the property as soon as possible. I felt welcome it was no pressure. It was a fantastic feeling and a wonderful car buying experience. Not Telling you to go there 1st. go to the other places 1st and then let Tobin have a swing at making a deal with you read more

Towbin Dodge Ram - My new car - Auto Repair Near Me - Henderson, Nevada

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Went with my dad to sell his 2019 Ram 1500 Limited yesterday (May 9th, 2023) and ran into Vance Rosete, one of their salesman, it also happened to be his first day. Not only did he provide excellent customer service and was extremely friendly, he helped make sure we got the best deal on our truck. When we got home we realized we had left a few things in the truck. I reached out to Vance and he boxed it all up for us and ended up meeting me in person on his day off to make sure we got everything back. This is exactly how customers should be treated, like family, and Vance made sure we were left with that sentiment. I can't remember the last time a salesperson went above and beyond to this extent, I will be forever appreciative and grateful we bumped into him during his training yesterday. If you need anything car related go to Towbin Dodge and ask for Vance, he won't let you down and it's guaranteed to be your best dealership experience to date. Thank you, Vance! - Adam & David Cohen read more

Paul was awesome. Got my son in the car he wanted at a great price. Definitely will recommend my friends to towbin dodge.

Brought my truck the first time, about 6 months ago, for an oil change. After I picked it up and drove it for couple of weeks, i opened the hood, out of curiosity, to find out that the oil cap was never put back to where it's supposed to be. So i put it back myself and i called and complained about the issue and i was told that they will reach out to me and update me with the outcome of my complaint but that never happened. Today, i brought my truck in again for an oil change and told my advisor to make sure that their tech put the oil cap back when they replace the oil and he proceeded with defending them saying humans makes mistake blah blah and i said just make sure you tell them to put it back. Picked up my truck and the AC blower was making noise. Called my service adviser to complain and he mentioned that all they did is check the cabin air filter. I YouTubed the location of the cabin air filter and guess what! The tech did not close the lid properly for that air filter which was causing the fan to make noise so i fixed it myself. I don't know if this is my luck but it can't be luck if something goes wrong on every visit! read more

I recently visited this dealership spur of the moment, I had noticed a recently traded in used ford raptor that caught my eye. The truck was so recently traded in the employees initially had trouble finding it. Qais assisted me and immediately set me up on a test drive and offered me fair values for the vehicles I was pondering trading in. The truck needed cleaning and some minor work before I could actually take it home, but Qais offered a loaner vehicle if we did the transaction that day. They also assisted me with bringing the vehicles I was trading in to the dealership from my house. A few hours later I was headed home with the paperwork for the new to me truck in a loaner vehicle. Clear, effective communication, honest and friendly employees. read more

Towbin Dodge Ram - Auto Repair Near Me - Henderson, Nevada

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