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    Trader Joe's

    3.9 (148 reviews)
    ModerateGrocery
    Open 9:00 am - 9:00 pm
    Updated 3 weeks ago

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    Sunil R.

    They should do a case study of TJ so others can emulate them. Great products and a consistently cheerful, friendly, and helpful staff. This location is no different. Quick in and out and left with what I was looking for and a smile.

    Brian L.

    I probably shop here 3 or 4 times a month. I loved my trader joes in Irvine and all the team members were so personable and friendly - even made a few friend for how often I went. Here it kinda feels like a get what you need, wait, pay, then leave. Which is COMPLETELY fine because um, HELLO? Pandemic, social distance, masks! Sometimes there's a wait on weekends during this stay at home order so lately I try to go 2x a month and get all the groceries I need 2 weeks at a time. They have a pretty decent selections and the team members are knowledgeable. There was a time I asked for Eucalyptus, and they said they'd order some more and to come again next week. And when I came they were sold our again, haha. It happens, very popular to put Eucalyptus on top of shower heads in the June-ish Tiktok phase. Another time I asked if they had french fry chips in stock and they said they thought they did, but turned out it was discontinued after asking someone else. And another time this worker went above and beyond to find me some fettucine as I was just not able to find it for some reason! Random memories and experiences, most positive! Thanks, Trader Joes!

    Judy H.

    Today I attended a funeral of an elder who was like a mother to me. I went to This Trader Joe before the burial, wanting to buy a bouquet of flower, but don't know where to start. The lady from customer service was very nice and kind, she not only offer to help me with my flower bouquet (not a standard service), she ended up gifting this flower bouquet to me. I am grateful to receive such kind gesture during a time like this, and I am sorry for not catching the nice lady's name. I was bathed in my own emotion and I could barely think of anything else. Thank you so much for your help. The bouquet of flower looked very pretty and I will never forget what you did for me today.

    Huge chunk of glass found. SpringWood Los Altos,Ca.
    Mike C.

    Found this on ND. I'll be posting on FB soon. Just wrong how this issue was handled. TJ's does not care.

    The square mark on the ground shows where to stand while waiting for the cashier to ring you up and bag all your groceries.
    Dian M.

    Super friendly workers at the store! Good social distancing protocol and sanitizing practices in place. You can call ahead to see what the line looks like and they're very friendly about sharing that with you.

    Keep shopping...

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    This is my local Trader Joe's and I love it. Clean and always stocked. The staff is very friendly and go above and beyond to be helpful.

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    11 years ago

    Best store all around and best customer service and product quality among any other Trader Joe's I've visited. Love this store.

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    13 years ago

    Awesome place to load up on natural products that don't have tons of preservatives. The prices are really great too!

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    Page 4 of 4

    Ask the Community - Trader Joe's

    Review Highlights - Trader Joe's

    It's a standard Trader Joe's though, so I'm happy with their selections and quality of products.

    Mentioned in 2 reviews

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    Foothill Produce

    3.8
    (231 reviews)
    0.0 mi
    $

    Great place to get fruits and vegetables. There is an overabundance of them. Some are at amazingly…read morelow prices. I highly recommend to check it out when nearby, especially the fruits that are outside but there are also some great deals inside.

    I love this produce store, and really wish that I lived closer! This is about as close as one can…read moreget to a substitute for a European open-air market, like Milk Pail (which closed in Mountain View almost a decade ago). There are lots of uncommon fruits and veggies, like fresh jujube fruits, prickly pear cactus fruits, and specialty herbs and greens. It's a great way to support local businesses and farmers, while keeping excess produce out of the landfills. The open-air market style also allows for individual selections of produce, and considerably less plastic packaging!! Don't forget your reusable bags, but if you do, they sell some and they even offer green, compostable produce bags available for any quantity you are in need of. Foothill Produce is particularly great for discount deals on ripe produce if you are keen on same-day recipes. They also have a large selection of European, Russian, Polish, Middle-Eastern, and Jewish foods (fresh and frozen). The market always has apples of almost every variety, seasonal products, fresh breads and challah, and plenty of standard groceries as well. Fingers crossed for a bountiful 2026. If you're debating stopping by, let this be your encouragement.

    Photos
    Garlic bulb, red bell, tomato, radish bunch, sm. baby bok choy, and a couple handfuls bean sprouts [sold by bulk]: total=$3.40 on 4/27/2023
    Garlic bulb, red bell, tomato, radish bunch, sm. baby bok choy, and a couple handfuls bean sprouts [sold by bulk]: total=$3.40 on 4/27/2023
    Foothill Produce
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    Acme.
    Safeway

    Safeway

    2.5
    (140 reviews)
    4.1 mi
    $$

    I was about to order a Chicken combo, so I started to say that and the African -American working…read moreat the Deli section started screaming at me and said " I can't hear you ", but he started to give me two pieces of chicken in a bag , " I asked him " Why two chicken wings, I wanted a Combo" then he screamed " why didn't you tell me , I can't read your mind!! So I asked him " are you tired? " He screamed so much the woman behind me afraid !!! This happened 2:30 Pm Wednesday 5-27-26 THUS GUY NEEDS TO BE TRAINED ON CUSTOMERS SERVICE , OR QUIT HIS JOB , IF HE IS SO UNHAPPY !! SAFEWAY IN LOS ALTOS

    Take your attorney with you when you shop here. I'm giving 2 stars instead of 1 only because a…read moremanager eventually stepped in to resolve the issue, but the process was incredibly exhausting. I had a very frustrating experience at this Safeway due to an expired "Buy 2 Get 1 Free" tag that was still on the shelf today. I mistakenly thought it was "Buy 1 Get 1 Free" and brought only two items to the self-checkout. After paying, I noticed I was charged for both. I went back to the shelf with a staff member and discovered it was actually "Buy 2 Get 1 Free". Even though I had already paid for two items at full price (which should entitle me to the 3rd free item per the posted sign), the staff member argued for a good 5 minutes that they couldn't give me the 3rd item because it wasn't scanned and the tag was old (the promotion expired nearly 3 weeks ago). I had to insist that it is the store's responsibility to honor the price they choose to display (Google "California Business and Professions Code § 12024.2"). Finally, a manager-level staff member stepped in and gave me the 3rd item. Check your receipts and the dates on tags! The pricing management and initial customer service at this location are very poor.

    Photos
    Trick or Treat!
    Trick or Treat!
    Safeway
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    Trader Joe's

    Trader Joe's

    4.0
    (318 reviews)
    5.1 mi
    $$

    A TJ's review and a commentary on the limited-edition bags…read more Overall, I'd say that I like this store, but as with everything these days, there are occasionally some challenges. This store is generally organized and well stocked, but I do sometimes receive conflicting information about when out of stock items might be back in stock. Most of the crew members are nice and helpful, but a few offer opinions that are inappropriate for a business setting. I occasionally hear crew members complaining about customers and, while I realize that dealing with the general public can be challenging, I would like to remind these crew members that some of your co-workers have some fairly quirky personalities too. The only thing that seems to be really bothering a lot of customers lately are the inconveniences we encounter over the limited release bags. This store has done a good job of creating two lines, one for people who want bags and one for people who just want to do their grocery shopping. In spite of this good solution to deal with the volume of customers at these bag releases, things are getting worse. Last week the entire parking lot was taken over by people in line for bags. Those of us who just wanted to shop for groceries had to park in Walmart's lot and hike over to the store. I'm not sure what Trader Joe's agenda is with this manufactured scarcity of bags. I realize that logo bags are a marketing strategy to show brand loyalty, but these limited-edition bags only seem to be creating a market for the resellers on ebay and people sending them to international locations. These people usually only buy the bags, not groceries, and the congestion they're creating at the store level is only pissing off your loyal customers, i.e. the people who built your brand in the first place by shopping regularly at your stores. Why don't you just start selling them around the world? Your marketing strategy could be that Trader Joe is bringing something from a US store chain to people around the world.

    I have been a loyal Trader Joe's customer for many years, but my recent experience has left me…read moreextremely disappointed. The last two times I purchased milk from your store, it spoiled approximately seven days before the printed expiration date, despite being properly refrigerated. This is not an isolated incident, which is why I brought the matter to the attention of the store manager. Rather than listening to my concern or offering to investigate the issue, the manager responded by telling me that I "obviously" do not understand what an expiration date means. He went on to claim that once milk is opened, it begins to spoil simply because it has been "exposed to air," implying that the expiration date is essentially irrelevant. I found both his explanation and his attitude unacceptable. I fully understand that opening milk shortens its shelf life, but properly refrigerated milk should not consistently spoil a week before the expiration date. Instead of addressing a legitimate quality concern, the manager chose to be dismissive, patronizing, and condescending. What concerns me even more than the spoiled milk is the way I was treated. Customers deserve to have their concerns heard and addressed with respect--not to be belittled or spoken to as though they are ignorant. After years of shopping at Trader Joe's, I never expected such poor customer service. I hope Trader Joe's will investigate both the recurring issue with the milk and the manager's conduct. I expect a company that values its customers to respond professionally and respectfully when legitimate concerns are raised.

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    Trader Joe's
    Trader Joe's
    Trader Joe's

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    Trader Joe's - grocery - Updated July 2026

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