FANTASTIC!!!! I first purchased carpet from Tradeway in 1998; since that time I have purchased carpet 5 additional times for 5 different homes. This last purchase was for carpet that would not show "track" marks when you walk on it. We have 4 children and 1 grandchild so our carpeting sees lots of wear. Well, this carpet has been down for 6 months and you never see "tracks". The quality is exceptional and has been great with each purchase. Darryl was always our salesperson and always directed us to the proper carpet for our needs. He is quite a gentleman and you never feel "purshed/pressured" into something you really were not looking for--no surprises. The salespeople are wonderful and the carpet exceptional. If you are looking for great quality and excellent prices THIS IS THE PLACE!!!!!! Carol C read more

Amen to everything that has been said! I love this place!! Especially when I was there last, and I had been running up and down the 3 stories for hours looking for the right remnant, one of the warehouse guys asked me if I was the customer who would be spending the night! read more

This place and these guys are awesome! This is a hidden treasure! Every single person that works here is super nice and helpful from walking in the door to completion of the project. The installer was really super nice too, he was on time both times he came out to the house, once to measure and then to install. They have the best customer service and I highly recommend this store. It meets all budgets and is not just an outlet. I found it to be a very pleasurable experience! Thank you guys! The house sold in 14 days! Everyone loved the carpet! read more

When my tenant moved, I needed a reasonable good quality carpet and they helped me choose a beautiful, long lasting replacement. Even the install was a breeze, thank you! read more

Richmond's best kept secret!: Don't let the location of this place fool you! Just because it's not in the best neighborhood, doesn't mean that they don't offer great quality carpet at great prices! I happen to stumble upon this place by PURE accident. I was searching for different carpet places in the neighborhood (Pinole, CA), I did a quick search on Yahoo Local and it pulled up a list of places. I made several phone calls to different stores and started setting up apt. times for estimates. When I called Tradeway, the gentleman that answered (Daniel) suggested that I come in because they had some decent prices for carpet. He was very nice and convinced me to come in (I wanted them to come to my home and bring me samples instead). In any event, I made the trip and boy I am glad I did! They had an abundance of carpet and different varieties. The staff was extremely friendly and very helpful! Everyone from the owner, to the young caucasian guy who hauls the heavy pieces of carpet (don't know his name), and especially Ritch (he was the one that worked with us) were extremely helpful! I have to honestly say that I was extremely impressed with the overall customer service. Ritch, Daniel, Tommy and Daryl were very nice. We ended up getting over 110 yds. of carpet for my mom's house (different carpet in several rooms) I would definitely recommend this place for folks who are on a budget and have some free time (well worth searching for the carpet you want)! In the end, I did get several different quotes for installation and carpet, and tradeway gave me the best prices overall! Not only did I get great quality carpet at great bargain prices, I also got outstanding customer service for a priceless amount! Thank you Tradeway! You guys are awesome! I have never felt so welcomed and respected by an industry dominated by men! I am obviously a female (mom), you men made me feel real comfortable. I will recommend this place to everyone I know! read more

A very good experience. Everyone here is super patient and friendly. We bought our carpet from Tradeway mid-2015 and were very happy with the price and the service. Unfortunately, less than 12 months later, the carpet looked like it was stretching and getting very uneven in places. Called Darryl and he immediately arranged for someone to come out (a different fitter from the original one) who fixed it all beautifully and without any charge. I fully recommend visiting Tradeway - it's quite an experience. You do need to allow yourself half a day though, there's a lot to look at! It's not the most salubrious of areas, but parking is safe and on site. read more

I found Tradeway Carpet Outlet on the web. This is the best carpet source I have ever found, on or off the web. They have three large floors of carpets, with huge roles of carpet available in all kinds of colors and designs. (The building was originally the carpet warehouse for the Pullman Car company, which built railroad cars. The carpets are mosty high end nylon, the kind that last years and years without crushing. I bought 139 yards of a beautiful blue nylon carpet fo4 $14 per yard. Somewhere in the carpet was an "optical defect". Which meant that a thread was missing (out of the tens of thousands of threads which make up the twelve foot wide carpet). They put it on a roller machine and we examined it. I couldn't see, and still can't see, where it's missing. It's a very good quality nylon, with relatively short dense pile. I wanted just this kind of carpet because I wouldn't be using padding under it, because the padding would act as insulation. My Eichler built house has hydronic radiant heat. With this carpet the heat rises through the pile. Most people who have seen it think that there is padding, the carpet is dense and springy and soft underfoot. This is a great team, every person in the warehouse was helpful and likable. I want to mention them by name but will have to come back to edit later. This is THE PLACE to go everyone. You will have a better onsite selection than anywhere else in the bay area. And the prices and service are superb. read more

I visited two weekends ago to look around for some options and get a few quotes for carpet and I found a few that I liked, but didn't nail anything down. Darryl said they could have someone come and measure the space where the carpet was going to be so I could get an exact quote, and they also gave me a quote for the installation. I came back on a Saturday and the staff even recognized me from the last time I had come looking. They were super patient with me as I touched every single carpet on both floors of the warehouse. Darryl gave me a discount so I could "save for college" and I ended up getting a great deal on carpeting that was a really great color! read more

had a very bad experience with this outfit. bought some carpet and installation from these guys and nothing but a poor install, the installer micheal damaged the carpet with short cuts and stains. contacted darrell several times to no avail ! nothing but poor excuses. after not getting any satisfaction from darrell, i went to the state contractors licensing board to file a complaint. come to find out darrell or michael are not licensed to do installs or contractors for that matter. a bald headed realtor by the name of karl recommended this place. i think this place should be investigated for fraud ! read more

These guys are great. HUGE amount of stock on hand and at a hefty discount. Plus Darryl and Daniel are extremely helpful and friendly. You will walk out feeling great with both a carpet and experience nicer than you had expected. Locally owned too. I definitely recommend them. read more

This place is as great as advertized. Read the many (many) great reviews - that were funny too - and was sold. Talked to Daryl on the phone a couple times before coming in. We just bought a house where the carpet was soiled beyond repair (clearly the former people let animals do their business wherever they wanted). Tradeway from the outside looks like the sort of place you might not come out of alive. But inside Daryl is as friendly as can be, gave us a GREAT deal on carpeting the whole house, found us a carpet we absolutely love, and a guy - Mike - who did meticulous work. And when Mike measured and our odd floor plan meant quite a bit more carpet than we estimated, Daryl knocked the price per yard down yet again, so that we only slightly went above budget (we're talking about $3700, installed, to carpet more than 1500 square feet, including stairs). Mike was professional and courteous, and did an absolutely beautiful job installing it (not to mention taking away the most disgusting carpet I've ever seen). Totally recommended. You won't find prices like this anywhere, nor such service. read more

A few months ago I began looking for a quality carpet to replace the badly worn one that came with my condo. After surveying a range of carpet retailers, I checked Yelp and discovered Tradeway. What stood apart for me in the reviews, aside from their consistent five stars, was the exceptional praise for the staff. I happened to arrive at the warehouse just as a truckload of carpets was being unloaded -- a fortuitous moment as it turns out, since the carpet I finally settled on was among them. Don't be put off by the stark appearance of the three-story warehouse. When I first arrived, I wasn't even sure where the front door was. But once within, I understood right away what others had recognized. In an increasingly impersonal business culture driven by narrow margins and the relentless pursuit of profit, Manager Darryl and his associate Daniel are a vanishing breed. They treat their customers not as commodities but as they would friends and family. They make no effort to prettify the surroundings and that enables them to offer their rugs at a dramatic discount. Nor do they pressure you to buy. You're free to browse to your heart's content, to leave and return, to keep asking questions and hearing knowledgeable answers. I ended up buying a top-of-the-line New Zealand wool carpet ("best in the building," Darryl told me) for one-quarter the price at which it was being offered at Carpet One, where they told me I'd gotten not just a deal but a steal. With a cushy pad underneath, it feels like we're walking on clouds. The quality is such that with reasonable care it's likely to last twenty years. What of anything we buy lasts twenty years these days? But equal to the quality of the carpet is the quality of the people who run and work at Tradeway. This would be a far better world if more businesses were conducted with the courtesy and kindness demonstrated by Darryl, Daniel and their associates. read more

I got my last carpet at MMM 7 years ago so they were the first I called....and the estimate was $1200-$1600 depending on the carpet....seemed a bit high to me. So I started researching and came across the 5 star Tradeway, called Darrel and got an estimate which was half MMM's for the lower end carpet. That made it worth a trip to Richmond. It is not a place that you pay for the location, nearness to home or fancy-schmancyness. It is a rustic warehouse with 3 floors of possibility. And all the fellows there were patient ( I was there 3x trying to make up my mind) and nice. In short I saved about $500 smackeroos...totally worth the trip. And the men who installed the carpet did it in just over 3 hours...and they were very nice too! 5 star for Tradeway from us too! read more

I've purchased carpet here 3x. They are significantly less than other carpet places- of course when comparing similar qualities of carpet. I really like non chain businesses with character and this one fits that. Heads up- when you go you may spend more time looking than at other carpet places. Tradeways has at least 3 cavernous floors will all sorts of carpet. You wander around this old warehouse and nab someone when you found something that might work for you. Not the most streamlined system but works me. I will keep coming back. read more

Their bid came in one the lower end so I checked the Yelp reviews to make sure the quality would be good. There's a big difference between "cheap" and "inexpensive." They definitely delivered excellent quality as I had read on the other yelp reviews for a great price. They had a great selection of carpets at their store that I recommend prospects check out. They provided great input that helped me pick the right carpet for my needs and they were able to install it in a day (about 1,350sqft). Derrel was very friendly and helpful through the process. All in all a great company. Highly recommended. read more

Well, the wifey and I bought an older house. it needed a lot of upgrades + carpet! I worked for Anderson Carpet out in Oakland years ago but didn't call them. I called tradeway :) Knowledgeable staff, Yes! good products, Yes! affordable, OH YES! my budget was 4k for carpet. I wanted to fully re-carpet the upstairs and my man cave downstairs. I wanted quality upscale carpet for my man cave and the best carpet padding...of course! I think we paid close to 3k for everything, including the pet protected high end carpet padding! I was shocked by the customer service and amount of $ we saved. Look no further people, who gets 5 stars on every review....the people you need to go and see about your new carpet :) read more

A very trusted friend took me to Tradeway Flooring. This truly is a warehouse in every sense of the word. I walked the whole thing. Daniel was incredibly patient and helpful in guiding me about what to look for going through the inventory and making a decision. I ended up getting the carpet he suggested to begin with! LOL. Darryl made me a great deal. Hooked me up with an installer, and provided some insights regarding what makes a relationship work. I think he is worthy a spot on Oprah providing advice for men on how to make a relationship work. He's a really nice guy. I think it might be Chicago charm. Not sure. No extra charge for the counseling. I will return to Tradeway for my flooring needs and if I think I have a keeper, I'll have Darryl check him out before making any commitments. :) read more

This place is a gem. Three floors of rolled carpets. Walk around and pick what you like. They cut it, bind it, and can even deliver and install it for you. Super easy and basement prices. Darryl is incredibly friendly and keeps you informed every step of the process. read more

Having recently remodeled our home, we put in hardwood floors to our liking. Since they can be quite cold we wanted an area rug, not even considering the warmth/comfiness it would bring to our room. We tried to find one at several retail stores to no Avail. Having previously purchased carpeting for our home through Tradeway, we looked them up to make us an area rug! We had never made one but wanted it done right. All I can say is my whole experience was amazing! Justin helped us pick out the type of carpet to be used. He was kind, friendly and patient. Within a day someone was out to measure the space. Darryl, was absolutely a pleasure to work with. He made our decision effortless, ensuring all the details were provided to facilitate our process. Stunning is the best adjective I could use for the final product. My expectations are greatly exceeded! We not only purchased an area rug but rather an imperative accessory to complement our living room space. Thank you Tradeway for providing above average service! read more

These guys are great. Good selection, good prices and excellent customer service, really nice guys with time to actually help you. They set me up with the installer who was fast and easy to schedule with. Will definitely go here again when we need new carpet. read more

Need I say more? These guys are awesome! I got a high quality job done for a very reasonable price and within a tight deadline. From the time I put my deposit down to the time my carpet was installed was five days (and that included a weekend). We had a tight deadline as our annual Christmas open house was looming and there was no way I was having 30 guests over with the old ratty carpeting that had long ago ceased to grace our home. As an interior designer, quality and service are of utmost importance but in today's economy, price is also critical. These guys deliver all three. Thank you, thank you, thank you Daryl and Justin! Our home is more beautiful as a result of your hard work. read more

Our budget was running on empty as we finished a large remodeling project. A friend recommended Tradeway. The customer service hits just the right note. They are friendly, knowledgeable and keep you in the loop regarding installation. We purchased a beautiful wool carpet for our stairs along with a matching rug they bound for us. The value and quality was top-notch and we couldn't be more pleased. We recommend Tradeway without any hesitation. read more

Truly superior customer service, good inventory and great prices. Helpful advice and they connected us with an installer on very short notice, and he did a great job too. Best experience I have every had in buying carpet. Thank you, Daryl and your fine team. read more

A true gem. Prices are more than fair. selection is great, and all of the folks here are very kind. Rich helped me find two carpets, taking me to see their whole selection on three floors. The guys stayed late to unroll the carpets and make sure there was no discoloration. Since we were on a tight timeline, they had both rugs bound and ready for pick up in just a few days. I am so happy I found this place. I want to buy carpet for everyone here! read more

Great prices, great customer service. Great experience with Tradeway overall. You might not find what you're looking for here, but if you do, you're going to be getting a great deal. Fun, cool, old warehouse with three huge floors of carpet and linoleum flooring. If you're going for carpet, they'll hook you up with a very reasonably priced private contractor for the install. They had a list of four guys. Daniel, who installed ours, was good. If you're going for rugs, they'll bind any piece for you for two dollars and change per linear foot. No complaints. Rich and Daryl and all the other staff were charming and straight forward. read more

I have been to Tradeway on a few occasions. Darrell and the team there are awesome. Great service. Knowledgable about their products. Really helpful. I highly recommend Tradeway. read more

wow! this place is huge and there is so much to choose from! the prices are incredible! I wish I had known about this place before I spent a fortune on rugs! However, I was disappointed that they do not carry wool carpets but I was able to find a high quality stainmaster 8x12 remnant for less than $100 which would have cost me at least 3 times as much elsewhere. The binding service is also great at $2.50 a linear ft compared to $3 at other carpet stores. The employees are also really nice too. read more

wow, what a gem! walking into tradeway, i had the budget of a fruit fly and two bedrooms to carpet. darryl and his partner were able to help me find the perfect carpet within my budget. the installer they recommended for my job, daniel, was prompt, professional and great at what he does. my final invoices for both the carpet and installation were less than the estimates, too! i highly recommend tradeway; its very much so worth the trek to richmond. read more

We absolutely love this place. First, the selection of carpets is amazing. We have purchased many items from them over the years, and had things bound or installed with great success. Second, the people who work there are just wonderful. All of them are incredibly friendly, nice, helpful, knowledgeable and they seem to work as an almost family-like team. Third, the location and whole set up are a throw back to the 1950s or 60s. Staff sit at a mish mosh of old desks and they still use paper for orders, invoices, etc. - just like the old days, and it still works! The building is a warehouse that reminds me of SOHO before it got chic. Old freight elevators and rafters; wooden stairs and an all around cool light-industrial feel. This is not just a store, it's an EXPERIENCE. I would call it a carpet EMPORIUM rather than an outlet. Two floors of candy-colored rolls lining the walls and floors. It's truly something to behold - you will walk out with great carpets for any applications you may have, large or small, and a smile on your face. read more