first wanna say i live in the area and me and my family love this place even before it went viral…read moreso we're here often. i came in tonight, monday august 11, at approximately 9:30pm. (perfect time before closing rush btw) there was no line and one customer was waiting for his order and another customer just got handed his order as i was walking in. i walk up to the register and stood for someone to come take the order. there were 3 or 4 girls on shift and at the time 3 were on the opposite side of the counter. 2 of them stop their conversation and the one with the long dark curly hair, thick eyelashes, green shirt and black apron asks me in a not so welcoming way "do you need something" i nod and say "yes" to which she replies again in a not friendly way with a not friendly look on her face "what" so i said "i need to order" back in the same tone i was spoken to. so she sent some other, very nice girl in all black, to take my order. I've only had one other experience like this a while ago when one girl was rude to her coworkers and customers with her booty shorts hanging out right in front of the nuts and sprinkles. The ice cream is good, the place is cute but the customer service is trash sometimes because one girl hates the job she applied to. and who wants to walk out saying "damn she was rude"? that's makes the ice cream taste just as nasty as the attitude. But regardless, the owner is always nice and hopefully long dark curly hair green shirt girl will be nicer because today she kind of really sucked. Thnx girl

the girl with glasses and straight hair was super helpful when deciding what to order. My order was…read more10/10 . Would come again soon.

I had such a great experience at Bruster's Real Ice Cream…read more Let's start with the staff--because WOW. They are incredible. So helpful, so sweet, friendly, and genuinely professional. I was honestly impressed the entire time I was there. And I'm going to say it... most places run by teens? It's chaos. Attitudes, confusion, zero sense of urgency. But THESE teens? Top tier. Running this place smoother than some fully grown adults in corporate chains. Like... who trained y'all? Because it shows. Everything was organized, the energy was welcoming, and you can tell they actually care about doing a good job. Shoutout to the parents or the training program because they got it right. I'm not a real lover of sweets, but my niece LOVES ice cream so we tried it. Loved the vibe so now when she's down from college visiting this is our treat spot. And the ice cream? Fresh, creamy, and actually tastes like quality--not that overly processed, overly sweet stuff. Worth every bite. This location is doing everything right. Great service + great product = I'll be back. PeriodT

Great place for an after dinner dessert!! I wanted…read moresomething refreshing, and not milk based. I chose the Italian ice, watermelon flavor. It hit the spot! My daughter got strawberry matcha on a cone. Service was great. Plenty of parking

The banana rocky road is something everyone should try at least once. It's unlike any ice cream…read moreflavor we've had before. The banana flavor is present without being overwhelming, and everything is balanced so well that no single ingredient takes over. You can tell they're using quality ingredients and putting real thought into their flavor combinations. It's rare to find an ice cream shop that offers something truly unique while still delivering on quality, texture, and flavor. This was one of those places. We can't wait to come back and try more flavors.

We were in the area for the Lemon Festival and were looking to cool down with some ice cream. This…read moreplace was featuring 3 different kind of lemon flavors for the festival (Lemon Cheesecake, Lemon Custard, and Lemon Sorbet). They were generous enough to let us sample the flavors before we finalized our choices. They have split scoop options in case you weren't sure what to go with. I ended up going with a split scoop: Lemon Custard and Lemon Sorbet. Lemon Sorbet was light, refreshing, icy. It was the perfect cool down. Lemon Custard was sweet and decadent. Not too overwhelming. Both these flavors had the right amount of lemon without it being too sour or tangy. The place had plenty of tables and seating for us to enjoy our cool treats there. There was no restroom available for patrons unfortunately, so if you're bringing kids or are just a messy eater, I'd suggest bringing water with you to wash your hands afterwards so you're not all sticky. They had a lot of other ice cream flavors that sounded so good. A great find for the summer months ahead.

Best ice cream. Good service. Clean area. we love this place and we always come back for more.read more

Had to stop by since it was a warm summer night in Ontario, CA after a day of shopping at the…read morenearby Outlets. What better way to end the night than great service by Alahna and spectacular smooth consistency shakes (vanilla) and daily made flavorful ice cream (mint with Oreo) offered at Handel's! Simply amazing way to end our evening during our mini vacay on the way to Arizona! So smooth and creamy

Such a good spot for shaved ice! Diego and Larry were awesome from the moment we walked in. They…read moregave us the full breakdown of how everything works and even shared some of their favorite flavor combinations, which was super helpful. I ended up getting the Big Stick combo with Tajín and chamoy and it was SOOOOO good! The sweet, sour, and spicy combination was perfect. Definitely something I'd order again. The inside is on the smaller side, but I actually really like the remodel they did. It looks clean, fresh, and welcoming. Parking is also super easy with plenty of spots nearby, which is always a plus. Great customer service, great shaved ice, and Diego and Larry really made the experience even better. Definitely coming back to try more combinations!

I really love Shaved Ice and Thrifty Ice Cream, this place has both…read more On the menu #3 is a combo. They explained that they put ice cream in the cup first, add shaved ice, then put MORE ice cream on top. I ordered a "small," it was plentiful. A large would be too much (in my opinion). The flavor I chose was "Big Stick," which is cherry and pineapple. It was fantastic! For 95 cents more you can add a topping (sprinkles, condensed milk, Oreo cookie crumbs, etc.). There isn't any seating inside, although there is room at the right of the entrance for a table or countertop with barstools. Come by and enjoy your treats, similar to the ones from the Hawaiian Islands! Sincerely, Rosemary

Two years on my bucket list, and it completely blew me away!…read more This place has been on my "To Go" list for two years, and I finally got to try it. It was so phenomenal that we ended up coming back twice! Visit 1: I ordered their most popular item--the Thai Tea Soft Serve with honey boba (9oz). Hands down, this is the best Thai tea soft serve I have ever tasted in California. The flavor is incredibly potent, rich, and stays completely true to a perfect soft serve texture. I ate it so fast I didn't even get a photo! My boyfriend got the same thing and added Oreo crumbs, which was a huge hit. Visit 2: I decided to explore the menu and tried the "Fire Dragon"--a black milk tea topped with crème brûlée and honey boba. It was delicious, though to make the tea more rich I recommend brewing the tea a bit longer to give that black tea flavor an extra punch against the rich cream. My little brother ordered the Thai tea soft serve with boba and Oreo crumbs (16oz) and his instant verdict was: "When can we come back?" The service both times was exceptionally kind, informative, fast, and welcoming. Thank you for always smiling and serving up the absolute best Thai tea in the Inland Empire!

The moon is a longtime favorite dessert place for me and friends and family! I personally love the…read more9 ounce Thai tea soft serve with cornflakes and Boba, it's truly addicting! I always bring friends who are in the area here to try it! The inside is also really cute, though small (not much seating). But it's a fun place to swing by for dessert, and their punchcard system is honestly so great if you're a regular customer :) Service is also extremely quick, and the longest I've had to wait for my order has been 3 minutes.

everything we got was so yummy and the serving sizes were perfect if you're looking for a little…read moretreat !! very cute environment & employees were very efficient and kind !!

The pistachio gelato is AMAZING. If you're a fan of pistachio, I highly recommend you stop by this…read moreplace. Their gelatos are so creamy and rich, with the perfect amount of sweetness. I've tried their pistachio lattes as well, and it is absolutely incredible. This location can get quite busy, so you might have to wait a little while if you visit at peak hours. There's not a lot of seating, especially if you come in large groups. But it is located in a mall, so I often just eat my gelato whilst walking around and shopping.

Guys, they have bubble gum! In 2 forms, ice cream and popsicle! Both are so delicious! I got the…read morepopsicle and it was very creamy, they also make them in store. I wish they had actual bubble gum, but it was still very good. The esquite was not my favorite, but someone else might enjoy. I appreciate that it comes with all the toppings. Service was so helpful and friendly too. Plenty of seating inside, but none outside.

I've been coming to this Michoacana spot for years, and it never disappoints. The biónicos always…read morehit the spot. Always with incredibly fresh fruit and made to order every time. You can really taste the quality in every bite. Their ice cream is delicious, the raspados are refreshing, and the elotes are some of the best around. On top of the amazing food, the restaurant is always spotless, and the staff is consistently welcoming and friendly. It's the kind of place that keeps you coming back year after year. Highly recommend if you're looking for fresh, authentic treats!