Timely and well executed service. Was very pleased all around. Will certainly be coming back!read more

Great experience from beginning to end. Started with requesting information on Yelp which was…read moreresponded to quickly. Brought my car in a few days later (today) and they were able to get the parts and fix it within a few hours. Everything about the experience was as you'd hope. Thank you Xavier!

I can't say enough great things about Avondale Auto Repair, Nathan, Rick and their staff…read more As a first-time customer, I came in with what I thought was a simple issue--my 2017 Toyota RAV4 key fob suddenly stopped working. I'd replaced the battery before, so I tried that again... nothing. My (very mechanically inclined) husband tried too--still nothing. That kicked off the search for a replacement, and wow--what a frustrating experience. The dealership quoted me $600 to replace and program a new key. Automotive locksmiths were all over the place--$180, $250--and the whole process felt vague and transactional, like you couldn't get a straight answer without jumping through hoops. Then I found Avondale Auto Repair through the Costco Auto Program--and everything changed. Rick answered the phone, and within seconds I felt reassured. He was straightforward, knowledgeable, and refreshingly honest. Instead of trying to sell me something, he explained the pros and cons--how aftermarket keys often don't last, and how they source directly from the dealer but can usually save customers about $100. No pressure. Just real, helpful information. When I came in, that same feeling continued. The shop itself is clean, bright, and welcoming--nothing like the typical auto repair environment. Nathan (Rick's brother-in-law) was at the front desk and immediately made us feel comfortable. Friendly, genuine, and incredibly helpful. Before recommending anything, he opened up my key and inspected it to confirm it wasn't just a battery issue. That alone told me everything--I wasn't being upsold. They were actually trying to help. Then Rick came back from lunch and did the same thing again, just to double check. I paid a deposit and they said they'd call once they got the key from the dealership. It took a few days. Even though they were short-staffed they week of my FOB order, Nathan handled everything with professionalism and kindness. He called three different dealerships to track down my key (since it was out of stock everywhere), coordinated the order, and made the whole process seamless. When I came back to drop off my car, even the staff helping me park were warm and courteous--it's those small touches that really stand out. We used to have a go-to repair shop nearby, but after a change in ownership, it just hasn't been the same. Now, we've found our new place. Avondale Auto Repair didn't just fix a problem--they earned our trust. And that's everything. That's how you do it, Nathan and Rick!

The mechanics seemed experienced and handled my car with care. They diagnosed the issue correctly…read moreand fixed it effectively. I appreciated the clear communication throughout the process. The only inconvenience was the longer waiting time.

Great experience with Danny and crew. Happy to have my car back and appreciated them keeping in…read morecontact with me every step of the way. Thank you!

Left my car for a new transmission and still having issues and for 3months haven't resolved my…read moreissue.

Brought my 2008 BMW X3 back to life after months sitting unused AND for a fair price! Did not try…read moreto sell unnecessary repairs, they were knowledgeable, quickly diagnosed the issue and even cleaned my car for me! Kind, communicative and friendly! Best experience I have had with an auto shop! Was unsure about returning as it was under new management but it remained in the family and quality service still the same! I went over a decade ago and both times have been great experiences.

I can't say enough good things about these guys. The entire staff stayed past closing time just to…read morework on our car and get us back on the road - when we were practically stranded for the evening. Great service at a decent price. if we didn't live in another state we'd bring all my vehicles for these guys to service.

Great experience with these guys!!!!…read more Radiator blew on way home and called these guys and they were consummate pros. From start to finish. Kept me in the loop through the day and scored high on service!!!! Teamwork was great and no one I spoke with dropped the ball. A-1 Service. Thanks Brian and Paul for going the extra mile!!!!!

Kelly and I have been taking our cars here for close to 10 years. We have always received honest…read moreup front recommendations; Paul and team do not fish for unnecessary work. Always dependable and reasonably priced.

ABM always takes good care of me. Saved me literally could have been a couple thousand dollars by…read moregoing the extra mile, and unconventional route to find what I needed. 5 stars always.

Very honest mechanic shop that does great work. Will not change parts unnecessarily and will…read moreexplain issues and recommendations. They do very good work. Highly recommended! They also do alignments now which is perfect!

Came to L&L on a referral from a friend, and I can confidently say I'll never go anywhere else…read more From the moment I walked in, the staff was incredibly friendly, knowledgeable, and genuinely honest--something that truly matters when you're trusting someone with your vehicle. I've previously serviced my cars at Lexus and Cadillac, but I brought our new car to L&L for a pre-purchase inspection and was blown away by the experience. The level of care, transparency, and professionalism was unmatched. After this visit, there's no question--L&L has earned a lifelong customer.

Brough my car in for a flat tire and they made time for me ASAP. They were friendly, smart and…read morehelpful the entire time. On top of that, they buffed out some front damage to my car which has been a big stress. I will exclusively go here in the future.

I came here to have my truck fixed based on Yelp/Google search. Saul was very accommodating with my…read morecar needs and knowledgeable with car issues. Pricing was reasonable. Honest and trustworthy guy. Highly recommended!

The owner of this shop is 100 percent stand up and provides the best service in town. Stands behind…read moreall work and will offer you the best options for repairs. I recommend this shop to everyone. My truck runs like new

Both women at the front desk were so kind and helpful! The estimator made things quick and simple…read moreas well. Best customer service I've ever received from an auto body shop. Thanks all.

totally unprofessional. Called me to say parts were delivered for a repair job. Drop the car off…read morethen call in an hour later saying the parts incomplete. So I picked up the car and noticed damage in the area. Where the work was done. insisted that I file a separate insurance claim. Long story short, our insurance company, objected, and raised rates because of the extra claim .

My experience at New Star was/is one B I G headache that I hope to never have again. If I was not…read moreso young and spry the stress that New Star has caused me, may have contributed to the onset of a heart attack. Not only did I over pay to have my transmission replaced, but it took 3 times in and out of the shop over 2 months to get the transmission THEY put in to seemingly work properly. They did give me a 30 day warranty, but when the trans stopped working all together, within that time, they gave me a hard time about fixing their work. Now it is 3 months later and the transmission they put in is having the same problems it was when they "fixed it". I brought it to a new shop, who I highly recommend, that says the trans New Star put in may not be the right trans for my car and not only did they over charge me for the horrible work they did, they did not correctly fix the problem. This place is full of manipulators who take no accountability for the poor quality of service, parts, and customers time and money they waste. So in other words, Don't go here if you want your car to work properly and leave with your sanity and wallet fully intact. The ONLY way I will return is to get my money back. UPDATE: They did agree to fix my car after my lawyer contacted them continuously for 2 months. Works o.k. now but I doubt they were the ones that fixed it since it was driven 80+ miles in the 1.5 days they had it; probably taking it somewhere else to get it working properly since they obviously don't know what they're doing.

I was extremely pleased with the service at New Star Transmission. They gave me the best quote…read morecompared to shops around the area. They also gave the best service. Eddie was very polite and clear when explaining to me my options and what repairs would be done. My truck was in the shop for about 5 days. Upon pickup, there were no hidden fees and Eddie informed me of other repairs my truck might need without the pressure of having to do it then and there. Great customer service and my truck has been running smooth. Thank you New Star!