Thank you Armando and Team for helping to create an Asian Tropical Outside Living Oasis in our backyard! My husband and I were able to work closely with Armando (Owner) to design an incredible Asian Tropical outside living space. As we sat and met a few times to go over our vision and design of our outside living space, the finished project became a beautiful 30'x30' palapa with an awesome entertainment and living space. It is truly a one of a kind! Friends and family are in total amazement when they see our palapa. Nothing they have ever seen in any backyard! My husband and I are still pinching ourselves as we enjoy our new living room in our Asian Tropical backyard!! We really appreciate that Armando worked with us, listened to our thoughts and ideas, gave his honest input, and was always responsive to our calls/texts and flexible with our changes during construction. We are in construction, so we inspected and ensured everything was built to code and perfection. Tropic Touch did the job to the city's and our required standards. In addition, Armando is fair and honest. He went above and beyond to ensure a quality project. We are happy that we partnered with Armando and his talented Team for a seamless project. If you are considering a bbq island or an outside living space, check out Tropic Touch. Trust, we shopped around and knew from our first meeting with Armando that we found the right Team. Thank you again to Armando and all of the Tropic Touch Team!! We are enjoying our paradise! read more

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ZERO STARS. We put a deposit of $6500 for a outdoor entertainment center/kitchen at the Fresno Home & Garden show 3/6/22 estimated delivery date says " May 2022 " it is now 2/5/2023 ALMOST A YEAR LATER FROM THE PURCHASE and we have received NOTHING. read more

Tropic Touch- Bbq Islands & Palapas - Outdoor Furniture Stores Near Me - Riverside, California

I want to thank Armando for delivering an amazing island for my backyard . The entire staff was friendly and I can see that they pay attention ti detail in their work . My family will enjoy it for years to come . I highly recommend Tropic Touch if you're looking to do something amazing. read more

Tropic Touch- Bbq Islands & Palapas - Outdoor Furniture Stores Near Me - Riverside, California

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I ordered my BBQ island at our local home and garden show. It was delivered and set up on time. Now this was pre- COVID it was delivered and set up to my expectations. Totally worth the expense. Great place to self quarantine yourself!! read more

Tropic Touch- Bbq Islands & Palapas - Extremely satisfied with this set op - Outdoor Furniture Stores Near Me - Riverside, California

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Had a 25 foot island built with barbecue, griddle, double burners, and smoker. Employees, very friendly , hard-working, and helpful. Owner had no problems as changes were made along the way and was still delivered on time. read more

Tropic Touch- Bbq Islands & Palapas - Outdoor Furniture Stores Near Me - Riverside, California

Tropic Touch is the best! My wife and I have recently completed a major backyard project that has dragged on for over two years. We had to fire our first contractor, deal with the Covid pandemic and overcome supply chain delays. We purchased a BBQ Island and over $13,000 worth of furniture from Armando Cortez at Tropic Touch in March of 2021. Because we had initial delays in our construction project and needed to find a new contractor, Armando offered to store our furniture and island until we were ready for them to be delivered (assuming it would only be for a few months). Armando delivered our BBQ Island and all of our furniture on April 11, 2023. They kept all of our furniture and our island in their warehouse, free of charge, for over 2 years!! Armando and his associates are among the most professional and understanding people we had the pleasure to work with during our marathon ordeal. We live in Highland, California. Our furniture was stored in Anaheim. Our island was stored in Riverside. Tropic Touch is headquartered in Riverside and Sacramento. Armando is always working and traveling, but as soon as we were ready (finally) I called Armando and he brought his crew to deliver it all. They were on time, polite, and knowledgeable. They even boxed, assembled and leveled, all of our sofas, tables, chairs, chaises, and barstools. (I probably should not have mentioned that. I'm not sure he does that for everyone. But we are grateful beyond words). When they were finished, they hauled away all the boxes and pallets. We have already recommended Tropic Touch to several neighbors and coworkers. Thank you, Armando! We love our backyard! read more

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We meet Armando at the Fresno Home Show. He was able to help us with the design and visualization of the layout very quickly. We Love our new kitchen and perg. Armodo and his staff were wonderful to work with. They also work closely with Dynamic Patio Covers who was able to match the existing perg. read more

Tropic Touch- Bbq Islands & Palapas - Completed kitchen and perg built next to existing perg. - Outdoor Furniture Stores Near Me - Riverside, California

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Love my BBQ Island! Things took a little longer with the "COVID complications" but I will be spending a LOT of time at home (and out here with a cold one)! Thanks! read more

Tropic Touch- Bbq Islands & Palapas - Island bar with BBQ and lights at night! - Outdoor Furniture Stores Near Me - Riverside, California

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We have been waiting for years to have a bbq island designed and built for our back yard. We are glad we found Tropic Touch. Armando was great with the design and delivered exactly what we wanted. Couldn't be happier. Looking forward to many years of enjoying barbecuing in our back yard with our new island. Thanks again for delivering what we envisioned. read more

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I'm very happy and impressed with the quality of work and the professional crew. The owner was very nice to deal with. The crew was hard working,clean and professional. This is beyond what I was expecting. I I'll recommend this company to friends and family. read more

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I met the owner at the home and garden show. They were willing to negotiate a fair price for an outdoor kitchen that was prefab. The disturbing part was they wanted a down payment of 17,500 and pay the remainder at install. First of all, this is illegal practice in the state of California. The law is 10% or 1,000.00 dollars. Red flags all over the place for me. Did not do business with them since they seemed shady. read more

Thank you Del and Armando! Our new "beast" BBQ island is awesome! I love love love it!! You took very good care of us and made us very happy! I can't thank you enough. But THANK YOU, THANK YOUUUU!!! read more

Tropic Touch- Bbq Islands & Palapas - Outdoor Furniture Stores Near Me - Riverside, California

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Finally got the cracked tiles replaced several weeks ago. I love my my island. Just sorry the process was so painful read more

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Armando did such a great job really listening to our outdoor kitchen vision and then making suggestions to make it happen. We couldn't be happier with the experience and the results. read more

Tropic Touch- Bbq Islands & Palapas - Outdoor Furniture Stores Near Me - Riverside, California

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Just got our BBQ island and Palapa delivered and installed!! Love it!! Ed was great throughout the whole process..Sent is picture along the way!! Definitely recommend them!! read more

Tropic Touch- Bbq Islands & Palapas - Love our new palapa and bbq island!! Ed was the great!! - Outdoor Furniture Stores Near Me - Riverside, California

We had great experience with Armando and Tropic Touch. We had him repair and upgrade one palapa and install two palapas that were upgrade. He also had a custom island built and installed, as well as a table. Finally, he had a cement pad poured and installed. All of the work was excellent, and he continually communicated to us throughout the installation. read more

We have always wanted a bar set up to finalize our backyard and we were delighted when we went to Tropic Touch BBQ and we met Ed! Ed was super helpful and offered to come measure our space to see what he could do for us. We were excited and had him come by that very night! He stayed over an hour talking about all the things we could do. We decided to go ahead and get our palapa and bar set up! Ed promised to have it all in by July 1 and amazingly, he followed through! Ed kept us in the loop with how the bar was being built and he accommodated all of our add ons and changes. We texted him our television size and he helped us get the perfect size Keg. He even added a sink for us!! I can't speak enough wonderful things about Ed! He has treated us so well and we are so grateful and we refer him to everyone! Also the owner came on the instal day and helped us with the direction of the palapa since we decided to change it last minute. What a joy this place has been to work with! We highly recommend you go see Ed today and make your backyard dreams come true!!! read more

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Yesterday we went into Tropic touch BBQ islands and Palapas off Tyler in riverside . We were looking to buy an outdoor kitchen and patio. We were excited to go in get some ideas and prices . I would Like to say we received poor customer service , but then someone would have had to speak to us . There was one other customer in the store who was being helped . A blonde lady walked by us 3 times . Twice to go in the office in the back and once to go to her silver jaguar parked out front . She never said hello or even acknowledged that we were there .We walked to the back of the store where an employee was taking to the one customer . Again they just ignored us . Not even a hello .We hung out for a while just waiting and finally gave up . Oh there was pizza box and lunch laid out like someone was having lunch on the first patio you walk in and see . If you enjoy being invisible then go here . read more

Our experience with Tropic Touch was nothing short of AMAZING! Edward was GREAT! He listened to us when we explained what we wanted and helped us design our perfect BBQ Island. He came to our home and mapped everything out. We ordered our island on 1/25/19 and we were told it would be ready sometime in March. We were unbelievably surprised that it was ready in less than 2 weeks. It was delivered today 2/7/19. It was supposed to be delivered Monday but due to the rain we had we requested it to be delivered today. I spoke to the owner Armando and he was able to deliver when it was convenient for us. ALL I CAN SAY IS "GOOD" ABOUT THIS WHOLE EXPERIENCE! I will refer EVERYONE to Tropic Touch. We are absolutely in love with our island and chairs. It is all just PERFECT! The Webb's read more

Tropic Touch- Bbq Islands & Palapas - Outdoor Furniture Stores Near Me - Riverside, California

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I was looking to buy my parents a BBQ island and had worked with a few local guys in the past, but decided to give Tropic Touch BBQ Islands a chance to win my business this time around. I want to start with saying that was the worst decision I ever made. I was lead to believe I was going to be getting top of the line equipment for my purchase, I was also told it was going to be a certain price, yet every time I would get in contact the price kept changing. I felt uneasy about the purchase and decided to hold off. The people on the phone were upset and the customer service then went out the window. To spend this amount of money, I can't do it feeling uneasy. Just be sure to have pricing and materials written down for accuracy here... :/ read more

I met the owner Armando at a home show in Fresno,Ca and he was upfront and honest from the start. I had a design in my head of the type of BBQ island I wanted and he drew it up on paper!! He gave me a reasonable price and custom build an awesome island for my backyard within 6 weeks! I would recommend Armando at Tropic Touch to my friends! read more

Decided to replace my old BBQ Island - on a whim I decided to go to Tropic Touch BBQ Islands since I had seen it several times from the freeway. Could not have been more happy - as soon as I walked in Edward Jefferson offered to show me various islands. I was very happy to find a GREAT replacement. We worked out a price with delivery that I believe was very fair and the new island was delivered and installed as promised. I recommend talking with Edward Jefferson @ TropicTouch BBQ Islands if you are looking to upgrade your BBQ!! Greg Thompson read more

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He ripped us off for the roof, the BBQ island was installed but he never came back with the roof. Does not answer our calls or texts.

It took them over 18 weeks to complete our outdoor kitchen. This is a very long time to wait especially when Rickie quoted "no more than 12 weeks." I should have known something when they asked for the first payment in cash, not a check, but a bag of cash! When it finally arrived, they did not include the BBQ cover and indicated we should receive it in a week. As you may have guessed, yes a week went by and no cover and no response to my phone call or text. If that weren't enough... when they installed the BBQ unit into the kitchen, they did not write down the serial number or give me any paperwork that shows the serial number. Now, we have a very expensive outdoor kitchen and no way to register it for the great warranty because they basically buried the number deep into the kitchen unit. Yes, I called about this as well and as expected, received nothing from Armondo or his team. WARNING TO ANYONE THINKING ABOUT USING THIS COMPANY... Do not make the same mistake I did. Never, and I mean never pay this company in full until they deliver everything you ordered, including the serial number so the unit can have a real warranty on it. I would advise anyone interest in an outdoor kitchen to stay clear away from this "company." read more

Went into shop to look at islands and found a employee who could not even use a measuring tape. Left my contact info for the owner. Never heard back. Poor customer service. read more

My husband and I ordered an island and in the beginning they very funny, friendly, take your business than they put you on a back burner! We paid the deposit on 8/20/15 and after multiple text to the sale rep. Still no bbq, no call back from the owner! Oh wait!! After stopping by and giving them some pressure on getting our money back here almost 2 months later we will get our island tomorrow. So my advise...be PUSHY! read more

We just had our U-Shaped Island delivered and set up. Its beautiful. We looked around for a couple of years, and went back multiple times to Tropic Touch. Dealing with Ed was always a good experience. He always took time with us and never pressured us. Even with my last minute addition for a pull out trash, was no problem. So it was the right choice for us to buy from Tropic Touch. I can"t wait for our next project with them on the other side of our pool. The owner Armando was here to make sure everything was set up the way we wanted. I would recommend them to any one looking to up grade a lifestyle in their home. Thanks again Ed and Armando read more

It may have been unusual for Tropic Touch, but we had a terrible customer service experience. We chose a small BBQ island without any custom requests. The selections we made were simple and could be executed without delay. The only delay would be where in line we were in their production schedule. We were told it would take 6 to 8 weeks to complete the order, including the installation. That was June 13th. Our BBQ was just installed on August 30th. It took 11 weeks for delivery and installation. There is no excuse for this. The employee who took our order was never easy to communicate with. He regularly ignored texts/emails/phone messages (all three methods were used every time we tried to connect) and we were left in the dark until he would finally get back to us. Getting so little information about progress made us feel that the $1221 deposit might have been part of a scam. Nothing was done to ease our concern. Finally the product was delivered and installed. The quality of the work is the reason I give any stars at all, it's okay, but not perfect. Our experience will not allow me to recommend this business. read more

So here's my review as a bonafide very picky customer as I have been described by my loved ones. My wife and I knew what we wanted after years of shopping and planning. We went with a kitchen island U-shaped with a lot of stacked stone to match our existing pool. We shopped other stores but what we were most impressed was with the quality of the final product found here. I met with the owner (Armando) and he explained everything in detail and was never pushy and went along with our vision for our BBQ kitchen island. The biggest complaint by most customers on Yelp seems to be that other stores don't deliver on the time when promised and communication between the customer and store. With that in mind I had Armando put in writing on the contract everything we agreed to in writing including a guaranteed delivery date (with contingency). Tropic touch bbq delivered as promised and communicated well throughout the build process. They were very patient with some changes made and still answers my questions about the BBQ and gives great customer support. This is a legit Yelp review from a real customer. Glad to see my hard earned money was spent well for a good quality product. read more

Tropic Touch- Bbq Islands & Palapas - Our BBQ U-shaped kitchen island - Outdoor Furniture Stores Near Me - Riverside, California

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I had a very positive experience at Tropic Touch. Stopped in after seeing it off the 91 freeway because I was looking for a small BBQ island. Mike helped me design it and it was built and delivered within 5 weeks. Very pleased with the sales, service and product. read more

Very professional and quick. They kept us up to date all the way and sent photos all the time. We had a lot of custom requests and we're always told no problem. I would recommend them to the pickiest people. read more

We'd been looking to replace our grill since last fall and decided we needed it soon. Having done some homework, I was familiar with a few models already and what I wanted. I met Ed on the sales floor and he was extremely honest. He gave me some good advice and sincere recommendations without making a pitch to upsell me something I neither needed nor was interested in. He gave me a price on an excellent grill that no one could beat - including Amazon online. He also promised he could get the grill the same day, any day I ordered it in the morning. He was patient and did not try to pressure me. After checking the cutout measurements of our island that night to ensure it could fit, I did order the grill with Ed the next morning. The manufacturer/warehouse sent the wrong grill to his store (Propane instead of Natural Gas) and Ed, true to his word, made a special run again to retrieve the correct model that day. He even offered to stay open late to make sure my wife could pick it up that evening when she thought she might have to work late. She picked it up and we installed that night. It worked great. I was very happy with Ed's recommendation - we got an even better model than I had known existed and for a price that couldn't be beat. He was true to his word and I was very pleased with his commitment. I've seen a few negative reviews for this business, and although I didn't require construction services, I can firmly say that Ed is one guy I would definitely seek out and do business with again. Great value, outstanding service. read more

Ok, a little late I know, the islands are pretty, the tile cuts could have been more professional around the fridge but I'll try to ignore that. a few cracks are showing on the stucco a year later, and I CAN'T GET THE METAL DRAWERS TO STAY SHUT! That drives me nuts. If any of you know how to adjust these drawers, please let me know! Otherwise, the color I chose was spot on and I love how the colors match my house. We do get a lot of positive comments on how it all looks. read more

I wouldn't recommend this place to anyone!! over priced!! fast talking guy wont even tell me the brand of grill he is putting in island quote. telling me not to worry about it.. what does he think I'm stupid .. to switch me out with the cheap brand last minute. Look around down the street from these people is another place on Indiana street . way cheaper ,better service. read more

The owner is a liar and thief. He has screwed us for over five months. He promised to deliver the complete set that we ordered for over $8,000, but has refused to bring us our items. There is one excuse after the other. I would NEVER order from this person as he is unethical. One of his employees informed us that he has "cooked" his books for the past three years. If someone can do that, he can screw you with the items you order. read more

Purchased a BBQ from this place and had them install. Installation was done poorly and now I am trying to get a hold of the guy and he will not respond. If I had a second chance I would have paid a little more for a better experience. read more

Where do I begin???? I was extremely disappointed with this company. My dreams of a palapa started in February. The people at the store, especially Eddie, were amazing. They came out and designed a beautiful palapa, at an incredible price. I'm not sure what happened from there but several months passed before they were able to get started. Finally, in May we were up and running. I gave them my deposit and they said it would be two weeks and the palapa would be installed. Two weeks went by and no phone call. I called and left several messages, no one called me back. Two more weeks passed. After many voice and text messages I finally got a text back that said their palapa builder quit and the other one was missing, possibly out of the country, and I could pick up my deposit, what???? I went to the store because that sounded odd and the worker there said that story was not true, they just made it up because they couldn't build my palapa in a timely manner. After all this nonsense, I still wanted them to build the palapa, but they refused. I took my business elsewhere and found out from other companies that this happens all the time with Tropic Touch. They take one deposit to pay for their next project. When they don't have a new deposit, they have to stall. I also learned that they priced my palapa too low and that's why the owner didn't want to build it. So instead of being honest, they lied and made up a ridiculous story so they could break contract. I was very disappointed. On the plus side, I found an amazing company who came in, measured for an even bigger palapa, and installed it, all in under two weeks time. I guess everything happens for a reason. read more

Great Islands - Worst business practices. Be extremely careful if you decide to use this company and be certain EVERYTHING is in writing. They quoted delivery in my yard on a pad built for the unit then tried to say I had to pay more for a crane. Design was to match a sample floor model including waterproof roof and I had to pay more for the roof at the end because it wasn't in writing. Ordered bar stools and when I tried to pick them up at their store, they tried to charge me $50 for their gas to get them to the store. Possible fraudulent tax practices with them asking for cash only. I understand credit card companies charge fees but they won't even take a check. My island is beautiful but beware. Oh and the purchase DOES NOT include ANY connection to water, electric, or drains so be prepared to hire additional contractors. These people make nice custom islands but they way the business is conducted, I would go elsewhere if I had to do it again. read more

Met Eddie on the sales floor after recognizing him from their website video. We explained what we wanted and told him we'd like the island built around our brand new BBQ. He said no problem, showed us some great options, and gave a great deal!! We had him include everything in writing on our contract, including the very firm delivery date...Eddie actually promised it one week ahead of our date and wrote that on the contract. The island was delivered 6 days before schedule and I had contact with Eddie the entire time...he even sent pictures of it being built!! We couldn't be happier with the island and Eddie's customer service!!!! Only one small thing that we were a little disappointed in though...we were promised 2 umbrella holes for a certain price, but the factory made an error and did not put them in. We had decided once seeing the island that it was ok not to have them at that time because we knew the company was very busy and couldn't get anyone out right away. However, we did decide we wanted ONE (not two as previously discussed) and asked for it at the same cost...Eddie got back to us and said that Armando (owner) wanted nearly triple the cost to add one umbrella hole. Of course we said no. All in all...if you want a great deal...go see EDDIE! read more