It was absolutely terrible. I go to tropical all the time and this one had terrible service. they also messed up the order after repeating it to me. smoothie was there for not good because i asked for no sugar and whey protein. i ended up getting no whey protein and the added sugar was in it. don't recommend this tropical. read more

They took over 15 minutes to make my smoothie, I asked the cashier about it three time and she told me I needed to hold on, then I asked another employee and she said that the smoothie got set to the side on accident and it was melted. I asked if she could make me another one and watched her blend ice with the melted smoothie and then she handed me another watery smoothie. Usually a great location for service but I guess I came in at the wrong time. read more

Tropical Smoothie Cafe - Paid at 1:46 received smoothie at 2:04 - Juice Bars & Smoothies Near Me - Tulsa, Oklahoma

if I could give this a zero I would.... we love Tropcial Cafe in Kansas City, big supporters! traveling for a soccer tournament and stopped by a Tulsa one off Memorial Dribe. Worst experience... 4 people there, three on their phones with backs to us at the register, one comes in and stands at the register ans starts talking to the forth- all looking at us and not offering any help. After about 4-5 minutes of waiting- we left and they just watched us walk out. Not interested in working. No one in line at drive theu and no one else in store. awful read more

First time trying their açaí bowl. It's fantastic! Place is clean and my server was very helpful with their menu. read more

Tropical Smoothie Cafe - Açaí Bowl - Juice Bars & Smoothies Near Me - Tulsa, Oklahoma

Tasteless, but was cold. Bottom half was more slushy than frozen. Time spent in line might indicate a "learning curve" issue. Area in drive thru was ample. read more

Service good and friendly staff, very clean and felt like I was at the beach for a second. They had other food options looked good but didn't try it. My husband order strawberry only he didn't like it. So I asked if they could change it but they couldn't change it without charging it, I wish since it was our first time maybe they would change it for free. So next time make sure you know what you are ordering no mistake it's allowed. read more

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Tropical Smoothie Cafes always have excellent customer service. I've never once been let down or disappointed after eating at one. This location is no exception! I got the Caribbean jerk chicken bowl and it was absolutely delightful. I also got a kids' size strawberry banana smoothie (since I get full really easily, it was the perfect size). I get something different every time I come here, and have never been disappointed! Be forewarned that you cannot tip if using a swiped card. I didn't realize that, and felt awful. Will be sure to bring cash next time! read more

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Let me tell you I got off work and drove to the drive-through ordered. A smoothie waited like eight minutes got to the window. The girl tells me that I ordered this online. My smoothie I told her no I told her I needed to pay for it then another girl comes up and tells me that I need to pay for it and I said you're right, there's nobody in the building. There's three employees and one person in the drive-through and they can't get it straight. What is this to? read more

We love their smoothies but the service is very poor. You still have 30 mins left until closing, why refused to take our order without any reason? Just lazy tonight? Bunch of lazies!!! read more

Nothing like a great wrap and and delicious smoothie to end your evening! Staff was friendly and restaurant was clean. Service was quick!

Love the smoothies and sandwiches. Services is nice. Place looked pretty dirty. Woman's bathroom was out of order. Men's bathroom out of toilet paper. read more

Tropical Smoothie Cafe - Island green is my favorite. - Juice Bars & Smoothies Near Me - Tulsa, Oklahoma

Same as the other chain versions of these. Customer service was so-so. They weren't really friendly and I had to ask for a receipts. I got the Peanut Paradise which is good, but I've had other versions better. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Tulsa, Oklahoma

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I Tried This Place A Few Weeks Back, They Have Allot Of Healthy Options Which Works For Me. I Love Their Pesto Flatbread Sandwitch And Their Bahama Mama Smoothie. I Love That You Can Also Order Online And Pick Up Makes Things So Much Faster And Easier. read more

WORST. CUSTOMER. SERVICE. That part of the business doesn't even apply at this location. They were not friendly at all. Didn't speak clearly and didn't act like they were happy about their job. Took your money and that was it. They were very unprofessional. I would not recommend this location to anyone. I doubt talking with management would even matter. read more

I give it 3 stars for the food! But smoothie was gross and the cashier was super unfriendly, Customer Service was a deal breaker for me, so I won't be back. read more

Bleh. I went in after a couple days of sore muscle, looking for a yummy treat that might help. I had ordered the chia smoothie with banana, peanut butter, etc. I was so excited and then it was brought out. I had never been there and didn't know what was suppose to look like what, I rushed out since I was on my lunch and realized rather then giving me what I ordered they gave me a strawberry banana smoothie. Really? I spent my money on something specific and got the blandest, way too sweet smoothie ever. Horribly disappointed. Also, walking in the place is dirty, run down looking and smells like plastic? The younger girls working there didn't seem to care nor thanked me as a customer. Needless to say I wont be back. Period. read more

This is my favorite smoothing place. Love the one with peanut butter and banana. I get it without the oats so it is gluten free. On Tuesday's they have a special. Smoothing and flatbread combo. read more

As a first responder time is precious. It sucks having to turn around and get a smoothie remade because the server made your smoothie wrong and then lies about it as if I don't order the same smoothie all the time... read more

Went here when I was in South Tulsa running errands. It is in a good location surrounded by many places and there are not any other smoothie shops around it to compete with. I've been to a tropical smoothie before in another state, so going to the one in Tulsa was a first for me. Smoothie shops in general are a favorite place of mine to grab something without sitting down to get food. The service here is quick and most of the workers are young high school/ college students. They also have food here so if you are just wanting a snack this is a good place to go and gran something. It will be a lot healthier than the fast food places that are close as well. Definitely worth a try if you are close and also have never been here beofore. read more

Love the smoothies, have had dozens of them. But don't want to go back anymore because... WHY DOES IT SMELL SO BAD? We all know it smells horrible. Step 2 is to FIX IT! read more

Literally the worst Tropical Smoothie I have ever been to. It's smells horrible in there and every time , even when I order way in advance with the app I always end up waiting 20-30 min. for anything you order. The customer service is horrible and everyone looks like they hate their job. I have spent my last full half hour lunch break waiting for something that I ordered in advance. read more

I have been here a couple of times. I always order the Cali chicken club. It's the perfect flat bread for when you need a light lunch! You can add things or take things off how you please. I love coming here after an amazing working and getting none of their yummy smoothies. Plus I do an "add on" of protein or fat burner! Let's not forget how amazing the crew is here!! read more

There is a Management problem here. My husband took our grandson for a smoothie treat. Total bill was just over $9. He $8 in small bills and a $50. They wouldn't make change out of the $50. He asked to speak with the manager and was given a phone number. The manager didn't care that they made two smoothies that they were going to have to dump because he would not allow them to give back $40 in change. Crazy business decision. That's ok, the grandson got a special drink somewhere else. And we won't be back. read more

The staff at this location is not super friendly, their quality is mediocre, and somewhat expensive for what you get. I've gone here a couple of times and there is a weird smell in the restaurant. I can't tell if it's just not ventilated well or they use dirty mop water to clean everything but the last few times I was in I walked out smelling like the place. read more

Again I am wondering why I don't come here more often! Great food and quick service. The Hawaiian Wrap I had enjoyed before is no longer available so I tried the Buffalo Wrap and BANG! Delicious and there will be a repeat on that one. They gave me a coupon for $7.00 Tuesday's which I will redeem. read more

Very poor customer service was waiting at the register for one of them to take my order and all five of them were just staring at me! These teenagers need to have more of a professional attitude towards customers and other people. read more

Went into Tropical Smoothie Cafe this morning. The workers there are extremely friendly and very suggestive. Even saved me some money from what I originally came in to order. The cashier also suggested the chicken pesto flat bread which was simply fantastic and the Acai Berry Boost smoothie that is also amazing. And on top of that the service was really fast. Will definitely go back there again. read more

Upon walking into this fine establishment, customers are greeted with the over-welcoming smell of 100%, pure electrical fire. It's really a magical thing, always keeping my eyes just a'bouncin around the room, looking for what hazardous material will soon swallow up this sad building. So there's that. Following the invisible electrical fire, the next thing one would expect to be greeted by, would be a friendly face and a hello. False. I believe they setup their hiring booths outside of Hot Topic, hiring only high school girls who appear to have a 7 or higher rating of straight pissed off. I've even heard that if you arrive to Tropical Smoothie at the break of dawn each morning, you can catch a glimpse of the mythical 53 Foot Truckload Of Pissed Off that is freshly delivered on the daily. That could just be a rumor, but you better believe that I believe it. For example, the past two times I've been in here, I ask the register girl how her day is going and she's just stared at me, no answer. I would equate the collective charisma of their staff to a half eaten waffle. Which I've also had better conversations with, in case you were wondering. Next is the $6 deal on Tuesdays. Savvy customers, unaffected by angry robots, often take advantage of this deal. On our last visit, after we endured a potential airborne biohazard for a cheapened flatbread, the manager rudely pointed out that we only visit for the discounted deal and no other time. What a warm and welcoming soul he was. God bless you Craig (name changed for his protection). Here's another thing though: the last three times I've got this deal, I've been charged three different prices, ranging $13-15. No upgrades, just the same exact two combos every single time. I'm starting to wonder if the electrical fire smell is their cash registers slowing melting into the slime they are. Sadly, I will be back here for that God-forsaken $6 deal. The food and the smoothies are actually delicious, which makes me sad for how many times I've compromised my own morals to return. If management ever reads this, please stop training your employees to be the most depressing people on the planet. A smile, a thank you, a welcome... these things go a long way. I'm not the first person to point out that your employees are rude. And I won't be the last, unless you pretty much fire everyone. Which, if we're lucky, that electrical fire will eventually do for you. read more

Love the smoothies, especially Chia Banana, but these are not "low calorie" or healthy by any means. Most are 450+ calories. Fresh fruit not used from what I have seen when they have made the 4-5 varieties as well since it is open kitchen view. read more

Great deal for $7 Tuesday!! Delicious chicken pesto flatbread, and delicious island green smoothie! A very happy lunch! :)

Very consistent. Professional staff cleanliness that is beyond what you can Asfoor pretty happy!!

First time here and it stank so bad I just wanted to run, but I needed a smoothie first. I ordered a get up and goji and a acai berry boost. If this review was based on pure smell, it would have been a one star. Luckily the smoothies were really great so that bumped them up to three. Clean your stank! read more

I visited Tropical Smoothie Cafe for my first and it will be the LAST time I visit. The female who took our order, who was apparently a shift leader, was very rude. She rolled her eyes and had a very bad attitude. She got our order wrong, which probably would have been made correctly if she'd read the order back like we asked her to do. She didn't have a clue as to what dressings they had or what balsamic vinegrette is. She also couldn't tell me what the drink choices were. They didn't serve coffee or tea, yet had sweetners by the soda machine. The napkins were empty, which I mentioned to her but she didn't even acknolwedge that I'd spoken. There was no cutlery available. I had to ask for utensils to eat a salad. When I brought the smoothie back to her and told her it was incorrect, she act insulted, rolled her eyes, and said she made it like it was ordered and wasn't going to do anything about it. Fortunately another worker came along and made the correct smoothie for us. The smoothie was for a four year old, and there was only one large size available. Four year olds won't eat or drink what they don't like. I think that everything is way over-priced. I ordered a casear salad and it was extremely chinsy. It had browned lettuce, a little bit of stale parmesean cheese, some baked chicken and tomatoes. The dressing was their homemade raspeberry vinegrette, which wasn't bad, but looked awful. It looked like a neon pink crayon had been melted into a cup. Needless to say, I will not be returning to any of the Tropical Smoothie Cafes. read more

I always love what I order - everything is delicious and I go all the time for sandwiches and smoothies. I have not once tasted anything that did not meet or exceed my expectations. However, the past 5-6 times I have been in the service has been really slow. I have waited 15 minutes for two smoothies as the only customer in the shop, and had similar wait times with only one other customer ordering. I won't stop going but the wait can be annoying. If the service was under 10 minutes when I am the only person in the shop, it would be a full five stars. read more

I simply love this place, the people are always friendly and the smoothies are banging. The food is good as well all though I'm a picky eater and usually get mine done up special. *Ye Shrugs* read more

Online the store closing hours said 10:00, so me and a couple friends came in around 8:45 to get smoothies after a workout. We stayed there chatting for a little while, and all of a sudden, right as the time hit 9:00pm a lady dragged a chair and slammed it on the ground and turned off the open sign, locked the door with us in there, and stomped off to the back of the store staring at us until we left. Food was fine, only scared that they spit in my smoothie. Don't come here 15 minutes before close apparently. read more

Their smoothies do not taste as real as Jamba Juice or the ones at whole foods... They taste fake like they added something artificial to them... This is every time I go there.. Their wraps are delicious though! :) read more

We walked in and walked right back out because of how terribly this place smelled. Like rotten cheese or feet.

Stinky like everyone else said but good smoothie. Triple berry oat was great. Service was quick.

Smell must be gone, great service though, everyone was really nice!!! Great food, first time here, definitely coming back again!!