Had carpet installed replacing the original builder-grade carpet and pad in our house that we'd…read morebeen abusing over the past 10 years. I have a background in corporate vendor management specifically within trades, and a strong preference for spending money with local business. I eliminated two of the options based on a lack of response or follow-up to my inquiries, leaving two where I focused on quality of product, price, and installation. In the end, Andy's was able to provide a 15% better price for the exact same product, pad, and installation options. Installation took two days, the installers were wonderful people. Family and I couldn't be happier. I'll certainly recommend Andy's to my friends.

We went to Andy's 5 Star Flooring in Bothell due to a recommendation from a friend after a failed…read moreattempt for a quote with one of the big box stores. Our job was replacing flooring on the top floor of a split level that included removing tile in the entry and kitchen. We knew our flooring under the carpet was subpar from the carpet install 24 years prior and we expressed this to the salesman from Andy's several times. He assured us they could fix it. The measure, product choices and quote all went smoothly and we had an install date set for 1 month out in October. We started moving furniture downstairs in preparation. The day before the product delivery the sales rep from Andy's told us that it had not arrived. We were given a new install date in November but when the date arrived, same story. Now our install date was early December. The Sales Rep from Andy's apologized and added free furniture move due to the delays so we left our 4 pieces of leather furniture upstairs. Again, no product and install was set for Monday after Christmas. The initial install attempts had been scheduled for a 4 day install but this one was only for 3 and during a holiday week. On day of install, crew didn't show up until after 10am and left about 5pm. The install crew was short one person and had forgotten the tool to remove tile. Someone delivered it several hours later. Removing the tile created tons of dust. None of our furniture, countertops or appliances were covered. The installer complained constantly about our floor level and that he didn't have enough time to do a good job although the crew were very seldom here for a full 8 hours. The 3rd day they left at 4pm as it was New Year's Eve. They had to come back New Year's Day to complete the install. Bottom line we are happy with the final product result. We don't know if the problems of material delivery were in fact the product company or Andy's incompetence. We will place the problems with install on Andy's as they did not give the installers adequate time to do a good job. Especially during a holiday week. We were left with a HUGE mess to clean up with tile dust thick on our furniture, walls, appliances, kitchen, etc. Our free furniture moving for compensation was not performed. We also had to have the installer come back later to clean up glue that was smeared on the new flooring. Although the Andy's rep was communicative and easy to reach, I would not recommend Andy's.

Ron refinished our oak kitchen floor. It was a small job, but Ron gave us a very fair price and did…read morea fantastic job. The floor looks great and there was virtually no dust on anything during the process. Ron was really good about explaining the process and showed up when he said he would both for the quote and the job. He was a pleasure to work with and I would definitely hire him again.

Installed beautiful white oak floors in our 5,000 sq ft home…read more He did an excellent job and was a delight to work with.

VERIFIED THE BEST! The City of Mercer Island sent notice that we needed a backflow test. The notice…read moreincluded a list or 40 companies that were approved by the city. I loaded all 40 of them into my Claude AI program and asked the AI to tell me which one was the best. Which one had the highest ratings and had no bad feedback. It came back stating that 5 Star Backflow was the BEST of the 40 approved companies! I then called Josh, the owner of 5 Star Backflow, and he and his team worked around the clock to help me because I was up against a deadline. His communication with us was spectacular and thanks to him our water did not get cut off. We even had a complication with the backflow valve being broken, but he got it taken care of and he went way above and beyond to help us. I wish I could give him a 100 stars, because he is the real deal and he deserves a great review. If you need a backflow company, 5 Star Backflow is the absolute best! Thank you Josh!

I've been using 5 Star Backflow Services for my required city backflow inspections for years now…read moreand I've always been happy with the service, so it's probably time for a review. Once they had me in their system, they started contacting me in advance to schedule the test each year, which I really appreciate since the city notice doesn't usually give a lot of turnaround time. This year the city surprised me by sending the notice a month early, and I was on vacation when the notice came. This left me with just over a week before it was due. I contacted 5 Star Backflow Services and they were able to do the test just a couple days later. After the test they always send the report directly to the city within 24 hours. I have been very pleased with the service. Thank you!

I would highly recommend Northwest Flooring. They did an amazing job refinishing my hardwood floors…read moreand extending them. I was considering installing LVP in my new home but based on the reviews I decided to have Vlad give me an estimate for keeping my hardwood, refinishing them, and extending them. The price couldn't be beat and he was able to start right away so I decided to give it a try and I am SO happy I did! The floors look amazing and I have received many compliments on them. I would definitely use them again!

We got a quote that could not be beat by other small businesses or large companies. The project…read morefinished ahead of schedule (yeah, which never happened with others) and the finished floor was amazing looking. We decided to go with this company because of a friend's recommendation and she said "they know their stuff" and she's absolutely right. Highly recommend.

Great company. I am very happy with new LVP floor. Andrew was easy to communicate start to finish…read more Highly recommend LUKS Construction to anyone who is renovation their home. Thank you

Andrew was very responsive which I appreciated very much. Quote provided was very reasonable and…read morecompetitive, scheduling was relatively quick, and I was very happy with the quality of the work completed, it was done right, repairing the leveling issue causing my floor tiles to crack. I think that checks off all of the boxes. I wouldn't hesitate to hire them again!

Our upstairs bathroom and downstairs laundry room recently needed to be remodeled due water damage…read more Jose & crew did an AMAZING job making the bathroom look fantastic & very fancy. The new tile in the bathroom is exceptionally well done and now I won't even have grout in the future! The shower and tile for the floor was also done and looks exceptional. Jose is incredibly responsive and helpful at every step of the way explaining to us what his crew was going to do next, and checking in with us. 5/5 stars will absolutely be working with Cruz Construction & Renovation again to remodel my entire downstairs den!

Jose and his crew did a complete remodel of my unfinished basement, turning it into a beautiful…read moreextension of our living space. Understanding that I was on a tight budget, Jose helped me brainstorm ways to design the space to reduce costs while keeping quality finishes, like the beautifully tiled fireplace. He facilitated engagement of a structural engineer and architect, navigated King County' byzantine permit system, and delivered a beautiful and functional space for me family. Definitely recommend.

Great crew. We had a complex job where we were replacing one side of the house with hardy and using…read morethe existing material to patch siding in other locations. They did a great job working with the old siding, communicated well, showed up on time, and provided a fair quote. I highly recommend them!

super siding and windows is amazing. Dennis and Blake are super knowledgeable, friendly and do…read morequality work!! What is so impressive is how they get back to you when you call or have question. The end product looks so good. We have gotten so many positive feedback from neighbors and anyone waking by.