Jose was friendly, professional, and prompt. He gave me a quote online, and provided an exceptional…read moresame day service. I was told by a previous contractor that I would need a wax ring replaced on my main toilet. He didn't second guess the information and conducted the repair within hours. Can't stress enough how happy I am with his service. 10/10 would recommend.

Fast response. Quick to fix and price was fair. I still think it was higher than it should but…read moreother plumbers were in range so price is fair. Person knew how to fix faucet quickly and efficiently.

Deceptive. took $250. just got coming out to check for leaks. there were no leaks and the whole…read morevisit took 10 mins. He promised he would return if leaks were found. a month later multiple land and he refuses to pick up his phone

I recently purchased a house and the people I purchased it from did not do the greatest job. I…read morereached out to Zuniga's Plumbing to have them fix the shoddy work the previous plumbers had done, and they sent someone out the next day to take a look. They managed to identify all the issues and get them repaired that same day. After quoting me they even found an additional issue that they corrected without increasing the quote. These guys are definitely my go to plumbers for any issues that I have.

Lightning quick response to my yelp request. Thomas and Gil were at my house within hours…read more Thoroughly explained the issue and presented me with options. No pressure to do anything. Then completed the requested service quickly. I will use them again.

Chicago Sewer and Drain Professionals responded immediately to my inquiry and worked with my…read moreschedule to get technicians onsite within hours. They were friendly, knowledgeable, professional and helpful in dealing with my noisy and unique sump pump situation. After diagnosing the issue and unsticking the pump they discussed what had occurred without trying to push for additional work and replacement. Their professional approach and honesty to the plumbing trade will make them my first call in the future when i need plumbing services.

I had Danny and Wes come out today for a bathroom leak, and they were beyond helpful. While they…read morewere here, I also asked them to look at a jacuzzi leak and help with turning on my outdoor spigot as it was stuck on lock mode for two years! They were not only professional, but also genuinely kind, honest, and thorough. They explained everything clearly, what the issue was, why it needed attention, what needed to be done, and how to maintain it properly moving forward. I really appreciated that they did not try to upsell or recommend unnecessary repairs. Their professionalism and integrity truly stood out. I've already highly recommended them to my neighbors. I even offered to buy them lunch and give them a tip, but they politely refused. I can't say enough positive things about their service.

I had an issue with the kitchen sink plumbing/pipes. Danny came through to save the day. The guy is…read moregenuine, straight forward, fixed the issue and didn't leave the place a mess. I would recommend this business to anybody.

We had out of town guests staying with us, for a big celebration. Of course, we had a problem with…read morethe toilet in our guest bathroom. Roc's was able to come out that afternoon for this emergency! They quickly and efficiently took care of the problem. They were lifesavers, during a very hectic time for our family! Highly recommend them.

Stay far away from ROC's. ROC and his team are extremely unprofessional, do not know how to…read morecommunicate, and should not be in the customer service business. I had used them a couple times before but will not be using them going forward, and neither should anyone else. I called them about a leak last year, which they initially struggled to locate. Understandable, but the technicians insisted that we kept needing to cut holes in the drywall to locate it. After 4 separate holes had been cut, we asked if they had a camera they could use to identify the location of the leak in the stack to prevent further unnecessary holes (since we'd have to repair the drywall ourselves or hire another professional). They (nonsensically) took this as us being difficult and wanting to cancel the job. We explained this to both the technicians and to ROC himself before they indicated only one employee had a camera and scheduled a later appointment for that technician to come out. The leak was subsequently identified in the middle of the bathroom wall (there was a crack in the cast iron plumbing stack), resulting in about 3 ft of the stack in the middle of the wall being replaced. We were annoyed about having multiple holes in multiple bathrooms to replace after the fact, but were happy with the plumbing work itself and were happy to have it done. Fast forward to this year, now we are in the midst of a bathroom renovation. After the demo of the floor and shower walls was complete, it became apparent that we would need to replace the shower valve and likely the toilet flange given its age. Though I had not been 100% satisfied with our earlier experience, I decided to give ROC's another chance because we do our best to support local business and because they had knowledge of our home, the plumbing, and had done work in the very same bathroom before (the same bathroom they replaced 3 ft of the stack in last year starting at the middle of the wall up). We call to have a technician come out to replace the shower valve and look at the toilet flange. They schedule us for about 5 days later, but when the technician came out they were unprepared to replace the valve, explaining that someone had called off that day and they would just be giving estimates. Our understanding was that the valve was going to be replaced that day (and that we'd get a quote on the flange), so this was disappointing and set our renovation back. Nevertheless, we asked for quotes to replace the valve, the flange, and an alternative quote to replace the plumbing from the flange to the point in the center of the wall that we had replaced last year. We are told the office will reach out to us with quotes and to schedule the work. This is on a Thursday morning. We don't hear anything and reach out the next day (Friday) given that we are eager to get the work done so the renovation can continue. We're told that the technician had not submitted the paper work yet and that ROC would call us with quotes on Monday. We found this a little inconvenient but agreed to wait for his call Monday. Monday came and went with no call. I don't like feeling like we're chasing someone down to give them our business but given that they had already been out to our house once, we called them again to follow up about the quotes. ROC seemed surprised to hear from us and indicated that the technician had still not submitted their paperwork (technician came out Thursday morning, it's the following Tuesday afternoon). He later calls back with an unprofessional attitude after speaking with the technician stating a couple numbers while stating they cannot give a quote on replacing the pipe from the flange to the center of the wall where they replaced before without us opening the wall. We reiterate that we understand they cannot give an exact number and ask if they could give us a general ball park idea or range of what something like that costs given the length that would be replaced and that they worked in the bathroom on the plumbing behind that wall before. ROC got increasingly agitated and nasty, stating (1) that his technician "was there" (as if we also weren't in our home when we were initially asking for the quote), (2) that he can't give us a quote (which again, we were asking for a general range and repeatedly reiterated it was for our knowledge going into this and not to hold him to a number), (3) that they don't know what it looks like behind the wall (again, see point 2 above, but also, we reminded him that this is false and they actually do know what it looks like because they literally did work behind this very wall last year), and (4) that we should find a different company that can give a quote without opening the wall and go with them instead. Given his attitude, his intentional obtuseness, and unprofessionalism, we thanked him for his time and confirmed we would be going elsewhere for this and future plumbing work. This company is rude, unprofessional, and does not deserve

I had such a great experience with All Rooter. Another plumber recommended that I get hydrojetting…read morein the lines leading out of and into my catch basin. I called All Rooter, and they came out to take a look and quoted a fair price. They were able to schedule me for a couple days later. While doing the cleaning, they said that they noticed a break in the line to the main sewer and explained the Private Drain Program, saying that they were able to provide the service for calling the city inspector and getting a work order approved to repair it. They were polite, friendly, and very communicative throughout the entire process. They walked me through exactly what was needed and what would happen going forward. I would highly recommend working with them.

Contacted them at 8 am with an emergency backup issue and they came in that afternoon rodded out my…read moreline between the house and the sewer and resolved the issue that day...Could not me happier with the service that Luis gave us.

I called the number and left a voice message, in less than 30 mins they have responded and found…read moresomebody to fix the back flow in my basement. David was a savior! He was pleasant, and very professional. You can feel that he really wanted to make sure he leaves nothing unturned to fix my problem. He explained well what possibly happened and made me understood the process. He has lived up to their company name. Highly recommended!!

I have used Good Guys multiple times at my home in Oak Park. I constantly need plumbers due to my…read moreolder home and all the beautiful trees in my lot. I have used three different plumbers for work and hands down, Good Guys are always the best! They are responsive, friendly, courteous, flexible and have the best prices for service. They will work countless hours and not add extra costs (saving thousands) to their estimate. They are incredibly professional and are the best value by far. Skip the companies that charge surge rates and send auto texts or charge excessive hourly rates. I've learned my lesson and will only use Good Guys moving forward.

They responded to my yelp message within 30 minutes on a weekend and I had a window the next day…read morefor them to come and replace my water heater. They arrived early (texted ahead of time) and within 2 hours on a Saturday, my house was back up and running with hot water! I appreciate their quick response and availability!

The plumber arrived late for appointment. He did not seem very knowledgeable. He kept muttering to…read morehimself and also kept repeating everything he said to me. I had a leaky shower faucet. He looked at the leak and went to Association office of my condo building to request a water shut off to change a cartridge. He was told the shut off would have to be scheduled. He came back to remove cover to see if I had a shut off by the cartridge. I did not. Even though I did not have a shut off he decided to remove the cartridge anyway, but was unable to turn it. Then he said if he was able to remove the cartridge everything would get quite wet because the water wasn't able to be shut off. Then he said he didn't want to get wet and would not try to remove the cartridge. He told me that he would have to return in 3-5 days when the water shut off to my tier could be scheduled. Since he could not remove the cartridge he decided that it was on too tight. He told me I would have to soak rags in vinegar and wrap them around the cartridge and keep rags wet until he returned. He told me if I didn't do this that he might have to go into the wall in the hallway to get to the cartridge. I told them that he would have to get permission from the Association to do something so drastic. The Association told him no. Then before he left he told me to keep the bathroom door closed and leave the ceiling fan on until he returned in 3-5 days. He closed the door. I told him that I had the fan on but wasn't sure it was even working. He did not check the fan and closed the door. When he left, he left muddy boot prints from my bathroom all the way to my front door. When I responded to the ad on Yelp the price to come out was quoted as $69.99 to come out. When he replied to my email he changed the price and said it would be $39.99, but before he left he changed the price again to $69.99. I am a disabled senior citizen dealing with a stranger in my unit and was afraid to question him. I notified his company about the mess he made and they said they had no one to clean it up except him. I told them I did not want him coming back at all because I didn't trust him. I also talked to Association office and we decided he was not competent and that he should not return. I hired a different plumber to come and look at the faucet. They came and found the bathroom door closed and asked me why it was closed. I told them that Preferred Plumbing closed the door. When the door was opened my entire bathroom was dripping water - from the ceiling, down the walls, dripping from the light fixtures and my medicine cabinet. All of the knobs on both my medicine cabinet and my vanity were corroded from the dripping water. The paint was pealing off some of the walls and bubbling up on others. The stain on my medicine cabinet was also peeling off. The floor was so wet I had to put towels down so this plumber could have access to the leaky faucet. Even though I had told Grant that I didn't believe the fan was working, he never checked it before he closed the door. The light fixture was blinking off and on. The new plumber told me that the water probably got into the walls and may have shorted out the wires. Even the floor tiles were coming up. The bathroom door was so distorted from the excessive water it had absorbed it had to be forced to open it all the way. I have been back and forth with Preferred Plumbing explaining the discrepancy in the pricing and the amount of damages Grant caused by closing the door, but they decided that Grant was not at fault. They also refused to adjust the pricing even though I sent them a copy of the email that Grant sent to me quoting the price as $39.99. When the new plumber came he had no problems removing the cartridge even though I had been unable to apply the vinegar soaked rags that Grant insisted were necessary. I would not recomend Grant or Preferred Plumbing to anyone. They changed the pricing and caused a lot of damage to my bathroom. They accepted no responsibility for the price changes Grant made and refused to take responsibility for any of the damages that Grant caused by closing the bathroom door without checking to see if the fan was working even though I told Grant that I did not believe it was working.