Super spendy! Not really kid friendly and there isn't any room service. Besides that the rooms were beautiful and spacious. Very modern and slick. Definitely a more adult vibe to it. Cleanliness was impeccable and staff was very kind and helpful in finding locations to eat. Their breakfast brunch/buffet looked great but unfortunately we missed it. If they had more information about it in the rooms I think we would've definitely gone. read more

Quick review: The hotel is cute and clean but is not ready for a full hotel. Service was horrible and slow. The staff was uninformed and while they wanted to help, they were unable to. Location and room, once we finally got one, was great. I was very excited to stay at this hotel. It looked cute, it was new, it was very close to the Prudential Center and was more affordable than the other area hotels. First issue: there is no indication when you arrive where of where to park. Even a small sign telling you to park on the street while checking in or at least direct you to the correct parking lot. The parking lot itself was a mess. Second issue: We arrived after 6 PM (to attend a P!nk concert) and had to wait almost an hour for our room to be ready. We were not alone- at one point there were at least 6 groups of people waiting. Third issue: We get to our room, which was a family room, to find that the bunk beds had no bedding. We called down to the (already overworked/stessed) front desk to tell them we needed bedding. We left for the concert about 25 minutes later, and had heard nothing about the bedding. We returned post-concert (~4 hrs later) to find a top and fitted sheet thrown on top of the bottom bunk, with no pillows or blankets. Over the next 45 minutes, we received four blankets, another full set of sheets and two more towels. We never received our pillows. Fourth issue: There is absolutely no information about the hotel included in the room. Most hotels have at least a brochure telling you check out time, includes where you can find the ice machine, soda/snacks and hours/menu of the on-site restaurant. Fifth issue: I purchased a soda from the mini store and was told I had to charge it to the room (couldn't pay cash). I didn't sign anything, the young man at the front desk just wrote down my room number on a post it note. When we got the final bill, there was a $3 charge for a fiji water instead of $1.50 for a Diet Coke. We haven't gotten that fixed yet. Sixth issue: The breakfast buffet was $16, and altho the fresh fruit looked great, I've seen more choices at a complimentary buffet at different hotel chains. Seventh issue: Aside from the beds in the room and a very chic looking, yet uncomfortable chair, there was no additional seating in the room. The good: the hotel is beautiful. The room was spacious and bright. The outlets had USB ports built in. The TV was nice. Overall, I wouldn't stay there again. They seemed to be understaffed and unable to keep up with a full hotel and were not up front with the guests about what was going on. read more

The front desk associate, Ocean, was one of the most professional, courteous, and knowledgeable gentleman I've met in my life. Excellent service!! read more

All the kinks people in the other reviews left have been worked out. The parking lot is nice a paved, yes its $20/night cheaper than New York, they keep the keys so they move the car for you. They have chairs and table in room. One lady mentioned the room was only a bed like a jail cell. My king bed room was comfy although when I woke up I found 2 hairs as I was moving the sheets around. Ughhh GROSS. They were NOT mine or my husbands. Also had 1 dirty towel yuck yuck! The Bar is OUTSTANDING. They have happy hour until 6pm where menu is 20% off! 5 min walk to PENN STATION where we caught the train to New York for $5 each. Check in was fast and when we needes directions both front desk agenta were helpful. Such a nice trendy hotel. Brand new. Loved it aside from the hairs. But room was clean other than that. I want to rate this 3 stars because of the hairs found but the overall appeal of the hotel outweighs the ickyness I found in the room. read more

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Came here for a happy hour event with friends and I was pleasantly surprised. The decor is pretty artsy meets retro and gives a very warm energy. The drinks are inspired and the staff (at least the restaurant staff due to my visit) are attentive and lively. I live somewhat locally, so I wouldn't need to stay overnight in their hotel however I would suggest it to people staying from out of town if they want something vibrant and fresh. I would definitely come here again for appetizers and drinks with friends. read more

Hot summer day and famished. Saw a sign for this restaurant and decided to give it a try. My daughter and I were extremely pleased! Our waiter was both pleasant and polite in a very genuine way. I questioned a gentleman as he walked by about the temperature being a little cool. He instantly removed his jacket and covered my shoulders. This chivalrous act turned out to be Valentino, the manager of the restaurant. Our delicious drinks were delivered by the bartender who was also quite polite. We ordered shrimp and vegetarian taco entrees which were both fresh & scrumptious. I will definitely be returning and highly recommend this hidden gem. read more

Great place to stay. Very clean and modern. The staff was nice n helpful. The parking was conveniently right beside the hotel. The bed was nice n firm. I slept like a baby. The hotel is also within walking distance to the prudential center. read more

Just got back from a quick 1 night stay at the Newark Tryp. Overall it was a good experience and we would probably stay there again. It is ultra modern in design and is definitely not cozy, so if you are looking for a home away from home, this is not the place for you. We arrived at 3:00, but unfortunately our room was not ready and we were advised unapologetically that it would be at least another 1/2 hr. The front desk staff could use a little training on customer service. Worse yet, we could not park our car in the lot ($20/night) until we had a room, so we were forced to drive around for 40 minutes before we could check in. Not a catastrophy, but definitely an inconvenience. Our king room was on the small side, but nice and also very clean. Modern (bare) furnishings, hard flooring with an area rug under the bed. Flat screen TV on the wall opposite the bed, with a desk and chair directly under it. Keurig, several k-cups and tea bags, powdered creamer and sugar packets took up some of the desk space, as did the ice bucket and tray. There is no dresser in the room, but there is a nice wide window sill and a closet in the dim unlit area by the door. The shower was fabulous. Glass enclosed with a rainfall shower head. The only drawback of the bathroom was the bathroom fan that ran constantly with no control to turn it off. The bed was one of the most comfortable I've ever slept in and would be the main reason that I would stay in this hotel again. Street noises were annoying in the front of the hotel. Even on the 5th floor, we were awakened by backup beepers across the street several times throughout the night. There's very few restaurants within walking distance of the hotel, so we elected to eat in Dutch's Restaurant on the first floor. The menu was odd, with only 5 or 6 dinner entrees (a couple of steaks, a couple salmon and a chicken?) None of which appealed, so we ended up ordering an assortment of appetizers and a salad. All were good, but pricey. We did not go down for the breakfast buffet (fee). Likes: friendly and helpful security guard, comfy bed and luxurious shower. Dislikes: No dedicated guest elevators. Staff uses elevator to move mattresses and housekeeping carts, making it necessary to wait for another elevator. Unfriendly front desk staff. Not being able to turn off bathroom fan. read more

For the record, my review is specific to the hotel bar/restaurant. Outstanding! Food was very good and ambience was better than average for a hotel bar. What sets it apart is the staff. Jason was behind bar when I first walked in. This is the consummate professional. Service was on point, drinks were both gorgeous and delicious, knowledgeable about the menu and the alcohol. Stephanie joined shortly after. Again, very professional, and service was exceptional. Now to where their formula is difficult to find or reproduce... the relationships they build. It seemed that everyone that came into the bar that night (business travelers mostly) started with a genuine greeting... and it was reciprocated by the customers. It was like they had all known each other for a very long time. Jason seemed to know the names and drink preferences to everyone that came in... not a common skill when you consider the number and variety of faces that must come through this hotel. One of the gentlemen I sat with walked 2 blocks from his hotel to eat/drink at the TRYP strictly because of Jason. Within minutes you feel like these two are your best friends, like you've known them forever. I haven't closed down a bar in a very long time, but I did last night. Stephanie and Jason had a chemistry behind the bar, working as a team to delight all of the patrons in their care. I tip my hat to the management for finding these two gems and for creating an environment to let their talent shine. I will be back to the TRYP. I find that a hotel room is a hotel room, but what Jason and Stephanie create in their bar is magic... and delicious. read more

Stayed here after my United Airlines was cancelled, what a wonderful hotel! The shuttle was fast and the driver was friendly. The front desk staff was helpful and kind. Ocean was very professional and went out of his way to ensure our stay was pleasant. I will stay here if I'm ever in town! read more

Terrible place to stay. Bad customer service, do not stay at this place. Had to wait for the shuttle for close to 1.5 hours. Front desk not courteous. Do not waste you money staying at this hotel read more

Upon arrival, there is no doorman, you're on your own. When we inquired about a bell captain the front desk staff were unfamiliar with the term. We said we could use luggage assistance. They suggested we ask the old fellow we'd seen out front - who they charitably described as security. Hotel security - none. Anyone can approach the elevator from the lobby or from the bar. No one's paying attention, trust me - and ride the elevator to any floor. Unlike most modern hotels, no room key is required. Front Desk Staff - Mostly kids. Unprofessional. Not their fault. Tryp has got to invest in basic hotel operations training for their employees. Housekeeping / Front Desk - There is no reaching housekeeping - the phone line is a perpetual busy signal. Guests must make even the most simple requests through the front desk. For example, toilet paper. Also, preparing for a big event, I realized I hadn't packed my makeup mirror. I called the front desk to ask if housekeeping could provide me with anything (other than the bathroom mirror). Not an unusual request. I was told to take the elevator to the lobby. Take the stairs from the bar to the basement and make a right to the public bathrooms. Room Service - There is no room service from the ground floor restaurant. Bar-restaurant called Dutch's (after the 1930s mobster Dutch Schultz). The staff is mostly marvelous. Relaxed, pleasant, eager to please. They make the fact that drinks are crazy expensive and the food hardly passable easier to bear. If you just want to unwind with a drink and eat something hot before heading up to the room, keep it simple - and know that anything you order fried will be sitting in a puddle of oil. Room - Our room was small, clean, cold, and spartan, with a huge television mounted on a wall. Main lighting was an enormous ceiling lamp with enough hard, white wattage to light a stadium. Oddly, the closet / full-length mirror was placed in a dark, unlighted corner and the closet interior was a black hole. Nonstop bathroom venting is so loud that bathroom door must stay closed. The mattress is one of the best I've ever slept on. Inferior sheets. read more

The shuttle ride to the airport ended up being nearly traumatic. I diplomatically asked the driver if he could drive less aggressively "Sir, I'm probably a nervous nelly but could you calm your driving a bit" and this had the opposite effect. I had arrived internationally so did not have a working phone - otherwise I would have called 911. He was clearly attempting to drive abruptly, changing lanes, accelerating, pulsing the throttle, jabbing the brakes. He asked me "where are you from?" said, "this is new jersey...I have been doing this since I was...". Later he said something about pulling over and doing something. He spoke for almost the whole ride to the airport, with no replies from myself or the two ladies present. I was scared and did not speak anymore. The young ladies in the van, who had initially whispered appreciation to me for asking him to calm his driving, remained silent. I have called the hotel to inform them about this issue since it likely constitutes an insurance liability for them and a very poor customer service issue. read more

One star and I cringe giving that, but the site doesn't have a NO STAR option. There are no words for how horribly Tryp treats their guests who have left personal items behind. I have been trying to get help from the staff, including the hotel manager for 11 days!!!! I have even escalated it to Wyndham since it is Tryp by Wyndham and have received the same "we could care less" response. The response I received from Wyndham 7 days after speaking to two customer service persons was that I needed to work directly with Tryp. I am getting the run around just to try and get MY mid length trench coat which I had just purchased there due to unexpected rain. I hung it in the closet to dry and forgot it when I checked out. Once I got off the plane I called the hotel so they could resolve immediately. I still have not been given the opportunity to speak with anyone who can actually help me. DO NOT....I REPEAT....DO NOT STAY AT THIS HOTEL if you value being treated like a human. If I wasn't on the other side of the US I would handle this in person, until then I will spending this message to all travel related sites. read more

STAY AWAY FROM THIS LOCATION. I love Newark and all that it brings but this establishment will not take the time to provide you with great customer service. The room smells, there burn marks everywhere but this is the kicker!! I was on the 4th floor and my date and I booked a room. For 10 start hours we heard what seemed to be a physical altercation with 3 trans individuals. From the beatings, to the cry's for help my date and I called the front desk to bring security up to figure out the issue and nothing was resolved. We felt so bad that we called again and nothing was done. When asked to speak to a manager the front desk said he'd call us back about the issue, never gave ya a call back. the front desk said that the domestic violence happens often in Room 406 and they can't do much about it. The manager shoed me off with 30% without even speaking to me to hear my considers. Trans lives matter and he did nothing to even settle my spirit for losing sleep that night from hearing those cry's for help. Scum bag moved. read more

Newark was not the most pleasant city I have ever been. But this hotel was a "tryp"!! What a uniquely enjoyable experience. Hip decor, friendly staff, clean and eclectic rooms. Went during pandemic, but everything was fantastic. Chris gave me a ride to the airport in the shuttle and was incredibly professional. Ocean and Whitney at the front desk were awesome. You should most definitely stay here read more

My review is solely on the restaurant/bar. Food is good, drinks are average- only downside is it's a bit over priced and they do not have any specific happy hour specials. For happy hour they provide "20% off your bill". I think to draw more people into a new place they should advertise a happy hour menu and happy hour drinks! A lot more people who work in the area would bring their groups over if there was more to offer. Side note- I didn't get his name but the bartender who is super tall, was very very friendly!!!! read more

Hotel was in great shape. The rooms were cozy and comfortable. Shower was nice. The bar though very nice, took a whole bunch of our money, though that was self inflicted. Didn't eat there but the food presentation was profeaaional. Most of the staff friendly and accommodating, they checked us in early, 830am! It's a great location if you are going to the prudential center. Only negative thing is on 2 separate occasions I called the front desk and received no answer. Once at night, then the next morning. Might want to add an extra clerk. read more

Upon arrival were told that we would have to stay in a ground floor room as the rest of the hotel was booked out, there was a party happening in the restaurant (ground floor alsp) with loud music and noisey attendees. The party continued til the early hours of the morning making it extremely difficult to sleep. The next day we asked to move to a room on a higher floor, the request was accommodated, however in this room the tv did not work. Room service is poor, unless you leave a tip! The fitness centre was good, as was Terry the driver. Located a short walk from the Prudential Centre and Newark Penn Station read more

We were very surprised on how modern and chic the hotel was. Check in was so easy. The king room had everything we needed. It was very clean and nicely decorated. The gastro pub is good for eats and drinks. The parking in the hotel garage is $20 for overnight parking with no charge for multIple ins and outs. read more

Got the last vacant room at 1am and still got charged $160, yes the rate was $140, but god damn this place is highway robbery at its finest, it's Newark, not Cabo read more

I stayed here with a friend while we were in town for a concert. The hotel was very clean and welcoming. There's not too much to do in the area, but you can walk here easily to and from the Prudential Center and the Newark Penn Station Amtrak. I'm a woman and walked here with a girlfriend. I wouldn't walk there and back alone or at night though. We had lunch at the hotel while we waited for check-in and the food was good as well. read more

The staff was extremely friendly and helpful! We had a wonderful time at the bar with Toddy, Daniel, and Jason and enjoyed some delicious poach salmon and tasty drinks. Also at the front desk Ocean and Tanesha were extremely helpful and kind! Would definitely go again. read more

The ambiance is nice the manager is funny ! My good friend went to apply or a job today as a bartender and I was sitting at the bar. The manager asked her how to make a Manhattan? She replied bourbon , sweet vermouth , garnish with cherry , ask if they want bitters . She also told him how newark has the Newark Hattans with hennesey. Started that 7 years ago. He told her she was wrong and BROWN SUGAR or simple syrup goes in the Manhattan . On what planet ??? Lmao . Then he asked her about a Tom Collins . Like what year are you in ? No one ask for that ever . They say let me get a gin with whatever mixer they want . I found this funny because she is a season bartender with excellent clientele . Been down here for years . I won't be back. I just feel bad because I told her to come and apply . The guy was rude he was clearly eating and had food in his mouth conducting a Interview . Be more professional if you want to throw out bartender school Questions read more

Super hotel in Newark. By far the best I have stayed in. Rooms and general decor are great. Staff are helpful and the van drivers to&from Newark airport are very good. Restaurant is great. It would be ideal if each room had a fridge. read more

If I were able to give this hotel zero stars, I certainly would. This place is horrid. The only positive was the young lady at the desk in the mornings but even that experience wasn't great enough to wash the bad taste away. The family and I reserved 4 rooms at the hotel. My first negative experience was being advised the vehicle I had rented would cost $20 a night for parking (I specifically looked for hotels with free parking and was advised prior to arriving, it indeed would be complimentary) I was at the hotel for three nights and not once was my room made up (even after mentioning to the front desk the first night) which left me having to request water and coffee and fresh towels, two times. The icing on this nonsense was being woken each morning shortly after 6 am to bring the keys of my car to the desk so they can "move cars around". We attempted to advise each time that the cars in the one lane were all members of the family and one person at night would tell us, "great that means you can keep the keys, since you are all in the same family" and obviously this wasn't told to the morning shift. (Once, I could turn a cheek but 3 times, just too much) read more

My family reserved a family room 3 weeks prior to the stay. We arrive 2 hours after check in and the front desk states they overbooked and gave our room away. He offered to give us a double bed for the same price, no way! They had already charged me the day before we arrive $227. So why would I pay that for a basic room. The point was to experience the family room. My husband and I were calm. The front desk clerk said I would be refunded within 1-2 days. I called that Monday to confirm the refund, they said 3 days which would be Wednesday. Today Wednesday I called to speak to the manager Joseph (who I have tried to call multiple times during the week) he is never around. I left messages and no return call. So they finally transferred me. He was rushing me, speaking low, no remorse at all. He asked "where did you stay?" I said on the FLOOR at a family home with my children because you gave my room away. He didn't acknowledge anything and said my refund would take yet another 1-2 days. WTH you all need to do better. Poor customer service and no regard for your mistake. No remorse...just unprofessional. My first and last time there! read more

Checking in after midnight, I was expecting a quiet, uneventful stay. I had to be up very early in the morning to catch my next flight. Instead, I walked off the elevator to find a bunch of teenagers/early-twenty-somethings loitering at the end of the hall which wreaked of marijuana. Okay...whatever...as long as they're quiet. After getting in the room, it became apparent that there was partying going on in the room next to me, too...not sure if the kids were bouncing from room to room, or what, but the music from the room next to me was echoing in my bathroom. The next hour or two got progressively worse and louder. Due to the lack of response from the staff - of young kids going in and out of the hotel so late at night (I'm a smoker, so when I couldn't sleep, I went downstairs), to doors slamming, kids yelling down the halls - I really started to question if I had accidentally booked myself into a shadier hotel than intended. I tried to call the night attendant several times, but got no answer. By 2:30am, I had had enough and made a final call and managed to get a response. I can only assume that things settled down...or else my brain finally gave up and forced me to sleep despite the calamity I won't be booking here again...EVER, and can't recommend. read more

Nicely furnished: TV remote doesn't work. Staff somewhat inattentive. Location to airport good: 15 minutes. Drop off requires extra time to get to your terminal. read more

The hotel room was out of this world with a huge TV, huge bed and nice bathroom. The staff in the bar and most of the rest of the staff were wonderful. Everything was great, except the check-in. That was a nightmare. A friend living in New Jersey booked the room for me with her credit card. When I arrived, I attempted to pay for my two-day stay with U.S. cash but the front desk clerks wouldn't take my money. I spent the day trying to get a hold of my friend to re-verify her credit card. I spent hours waiting for that verification to get into my room. The hotel staff finally got a hold of her and she had to provide them with photo ID, just to get me in my room. I thought it all was my fault, until the next day I was in the lobby and another woman was frantically trying to get a hold of the credit card holder who booked her room. I had cash and they wouldn't take it. I couldn't believe it. I eventually checked out without incident by paying cash (they actually took it at check-out), but they wouldn't take my money when I came in. If you want to book this hotel, make sure you book it with your own credit card. And if you don't have your own card, you'd be better to find some place else. This was a nightmare! read more

The hotel was not the problem ..... it's the incompetent manager shah dean.... and his incompetent worker in the parking lot who purposely directed our car into a hanger and was scratched it up ..... when we complained he told his workers to tell me he had no time to talk to me. When he finally he finally decide to talk to me he said he will take care of it ... this happened back in April.... it's October and despite many phone calls he chose to ignore me and said he would call me back ... very poor customer service he looks like the type of person who discriminates against women.... and I have witness who were also guests at the hotel ..... if u ever going to stay in this hotel don't bring a car.... would not recommend it !!!! Does not deserve not even deserve 1 Star!!!! read more

Rude. Restaurant/bar closes at 10.... don't have ice bags or change for a 20.... front desk clerks are lazy and unprofessional.... will never stay here again! read more

This was absolutely one of the WORST hotels I've ever stayed in. My gf and I came for a 3day (2night) trip. The first night after being gone ALL DAY after check in, we go to get in the bed and realize the bed is dirty as hell. The comforter and the sheets were stained and smelly. We went down and told the guy at the front desk, Jayden who was helpful but not really.. neither him nor the security guard had "access" to get us another comforter. We were originally supposed to stay in another room, but once we arrived they said maintenance was working on it so we were placed in this room. We were offered to move to another room after already being settled down and unpacked which by that time was already midnight. The second day arrives, we leave the entire morning/afternoon came back and our room was still dirty! Housekeeping hadn't been there all day, so we had to go back to the front desk to complain. I asked to speak to the manager on several occasions, but he/she mysteriously wasn't ever there or available.. the ambiance was beautiful, but that's about it for me.. please read the reviews on Yelp and google before making your decision to stay here! read more

I mostly experienced this hotel because United kept me in Newark overnight due to a flight and no further flights that evening. I could have paid for a cheaper place, but just REALLY wanted a clean place and a good bed for a quality nights sleep after my travel debacle. I was happy to see that the hotel was more upscale looking than a holiday inn and clean. The hotel gets points for being clean. The TV didn't work when I came in, but they fixed that within 30 minutes. However, the ONE thing I wanted was a good nights sleep and I don't recommend this place for that. It was SO noisy outside my room the entire night as if I was staying in the middle of a construction zone. I am not sure if they were actually doing construction outside the hotel at 2am, 3am and 4am but I was constantly woken up by extremely loud industrial noises like drilling, machines, etc. I finally finally fell into a deep sleep and then at 5am the alarm clock in the room went off which scared the crap out of me because I couldn't figure out what it was for a second (I did not set it). I was disappointed by the help at the front desk when I spoke to them about the alarm. I recommended that the housekeeping staff alway make sure the alarm is not set or turned off before each NEW guest as it is at most 4 star hotels in case a previous guest leaves it on at an ungodly hour. Their response was 'well just unplug it when you come into the room next time' - we can't control if a guest sets it previously. This made no sense to me - of course they can. It just would take less than 30 seconds for housekeeping to do when they turn a room. Also, I wanted to be able to see the time so unplugging the alarm wasn't a solution. They didn't apologize or seem to care. That was disappointing and after $150 I had maybe one hour of sleep all night between the insane noise and alarm. read more