Friendly staff, quick service and reasonable price. Highly recommend! They also do alterations!read more

I brought in a comforter to be washed. It's expensive so I was worried about running it through a…read morecommercial washer. It was dirty from normal wear and tear. They told me to wash it myself because it was too dirty. I'm a bit confused as I thought this was a service where dirty items are cleaned.

They really came through for us today. My daughter's rhythmic gymnastics ribbon arrived last minute…read moreand needed a precise cut and quick stitch before we leave for competition tomorrow. Even though it was a busy moment, they were willing to help and did the job right on the spot. Fast, careful, and very much appreciated. I'm so grateful and will definitely be back. Highly recommend!

Wedding dress was beautiful! They also cleaned my 8x10 rug. Service was 10/10. Communication and…read moretimeliness on the product was also great. I've been coming here for awhile! Would recommend.

The cleaning and tailoring is always excellent, quick, and reasonably priced. The owner and tailor…read moreis incredibly kind and cares about the work. I'm glad to have a local place like this in our St. Johns community and to support a small business--highly recommend!

The workers are so helpful and friendly! My first time going, I used the mobile pay app and it…read morecrashed. The owner helped me by providing coins so I could finish drying my clothes!

Do not take your clothes here if you want them and you treated with respect…read more Have been taking my clothes to them for sometime for dry cleaning, where they have done an adequate but not exceptional job , but the last time a coat they cleaned came back with a rip in it that looks very much like a blade slash. This is an impeccable vintage piece that has sentimental meaning, and when I took the coat back into show them the rip and ask them to compensate me for it or have it repaired, I was told by the owner that she was sure they didn't do it, and she dismissed me immediately out of hand. Not a, "we will look into it", just an immediate dismissal, and the employee at the cash register was left to tell me that they would probably get back to me " within the week." Absolutely, terrible experience, terrible customer service, and clearly questionable ethics on the part of the owners. Not looking forward to taking them to Small Claims Court, but that's probably what is going to need to be done.

The quality of work, value, and attention to details have been consistent on my many visits…read more Last trip I brought a bag that needed special cleaning. not sure how they did it, but better than new appearance!! Thank you for top service every time I come in.

I have used Salim and his family for over 15 years. While they can sometimes be a bit brusk, they…read moreare never, ever rude. They have alwasy accommodated me if I needed a rush order. Their quality of work has always kept me coming back (and I drive all the way from Beaverton to ujse them). My only fear is that they decide to retire as I do not want to find a new tailor.

UnfortunatelyI have had only negative experiences here. They have effectively ruined (because you…read morecannot add length to pants once the fabric is cut) three pairs of pants. When I took them in to complain they placed the blame on me, asking if I tried the pants on in store (I did). They did attempt to fix the hem, however in doing so they stretched the fabric so much it ripples now.

100% would recommend this to anybody. It's a fam own business, and I've only interacted with…read moreFlorentin and he is absolutely so nice. Brought in a dress 3 weeks ago and I knew it was a lot of work for this dress. It was the only size left, but not too far from my original sizing but for the amount of stuff that a person has to do with this dress....well let's just say it's quite a bit. He had me try on the dress, pin it, marked it, and today when I went to go pick it up, he had me try it on and lemme tell you, it fits like a glove. I can't possibly be making this up. It hugged in all the right places, like the dress was made for me (even better than the original sizing if I'm gonna be honest). Florentin is honest, kind, and a man of his words. For all of it, it was over 100. Some say it may not be worth it, and some would say it's worth its value. I have never even found a go-to person/place for alterations back home, but I am so pleased and happy I found one in Portland. I wish I could've taken a before/after photo but I'm not one to rave about a place unless I really think it's worth it.

My wedding dress was bought used. Florentin did an amazing job on not only the fit but also adding…read moreadditional elements that I wanted. By the end, it fitted perfectlly and exactly what I envisioned!

We have been using ProCare Cleaners for the last 4 years. They recently moved to a new location on…read moreTerwilliger. This new locations is located next door to Tyron Creek Sports Bar. The ample parking makes it a bit easier to find parking. The service level provided here has always been of high quality and they truly take time to care for your clothing and other products. That explains why I continue to be a regular repeat customer. I value my clothing and want the best care and cleaning possible to ensure a long life of my clothes. They are quick to point out if there was a problem getting a spot out of your garment. While I often don't need a quick turnaround when dropping off my dry cleaning, when I have they are very accommodating in turning around a piece of clothing. The store is clean, the owner and team are friendly and professional. I highly recommend their services.

Great place to get your clothes dry cleaned! So impressed by their services. Alterations can be…read moredone there also. Service is amazing and so prompt! The staff is also great and friendly. I've been using this cleaners for the last 4 years and could not be happier with the service I received. My clothes are always fresh, pressed and perfect. There are many of options for dry cleaning. Not may options for cool people that run a dry cleaners. The staff is down home people. I will continue to trust ProCare with my clothes.

Started with a pair of pants. New pants first time worn,…read morego to restaurant and drip a bit of sauce on the pant leg. I chose not to wash them because I wanted to maintain the darker navy--blue color instead of washing them and washing out part of the color. I chose to take them to the neighborhood Dry Cleaners - Westmoreland (support local business). Customer is always right? I showed the owner the stain she said they would try to get it out. She said that when people wash their clothes and can't get the stain out, it makes it harder for them to remove it. I told her I had not washed them and they were brand new pants. She said she could tell they had been washed and ironed. Oh boy. I went to pick them up two weeks later paid my bill and took them home. The stain was still there, and did not look like they had treated them in any way. Took them back same day. The owner said they tried to get the stain out but with no luck. She told me they would try again with no charge. Don't argue with the customer. I went to pick them up and the stain was as if all they did was re-press the pants. I pointed this out and she told me that old pants were always hard to clean. I told her the pants were new. She told me she could tell they were old and had been washed several times. (This was not going well). "That will be $14" "No that won't" "Yes, we tried to clean them and the stain would not come out" "You told me you would try to clean them again with no charge" "We did. If they had come out clean we would not have charged you. They did not come out clean so you owe us $14" I was having difficulty following her logic. I pushed back. "I will not pay when you told me there would be no charge." I could see the wheels turning in her head as she weighed the outcome of her next words.... "Maybe you should try using a napkin instead of wiping your hands on your pants" as she motioned wiping hands on lap. No charge. Oh boy, any bets on my returning to this cleaners? I think I will take the trip to Tie's Cleaners on Sandy next time I need to use a dry cleaner. Next day service and no lip. Oh, and I threw the pants in the wash and guess what, the stain came out!! Oh boy.

We're new to Portland. We took our comforter in to have laundered. The woman working (maybe the…read moreowner?) was pretty rude. Scolded us on our timing taking the comforter in because it takes a long time to dry and we waited until it was cooling down outside. We told her we weren't in any hurry at all, but she continued scolding us. She told us it would take a while, didn't give us a pick up date or call us when it was ready, and charged an outrageous amount to launder (not dry clean). We paid almost as much as the comforter cost. We also had two clothing items to dry clean and the cost was very high. She was rude again when we picked up. Won't go back.