This place is a great stop for liquor after you hit HEB for your groceries when planning to have company over. They have a great friendly staff which I love to go in see who's behind the counter cause it will determine what kind of music is playing. They also have this one girl that works there (maybe Katie) that I can't get past how much she looks like Sabrina Carpenter when she smiles. With all that said, they have great deals. I think it's Labor Day Day weekend that everything in the store is drastically marked down. Stock up!! read more

Unfortunate that this place has negative reviews from years ago holding them down - Twin Liquors has been nothing but great to me. The store front is clean and well organized. The website is accurately populated with what things they have in stock and so is the app. I almost made the "mistake" of getting a 750ml bottle of Hendrick's gin for ~$36 when I got a call pretty much seconds after I'd placed the order online from one of the staff saying they actually had a sale and I can get the 1liter bottle for the same price. Upon revising my order, they had it ready within 15 min. They're in a convenient location, have staff that is friendly and honest, have stock I haven't seen other places, have great sales... I dunno, man. I think I've found my go-to liquor store for sure. read more

I recently helped a local philanthropy host a donor-recognition event at Twin Liquors on Burnet Road. I wish I could give them TEN stars as their staff was incredible to work with. Smart, generous, flexible and so accommodating, with major gratitude to Christopher, who did the majority of the planning and execution, and Jeanette, who was gracious and kind from start to finish. These professionals went out of their way to make our guests feel like family. Twin Liquors is a stronghold in the Austin community because of employees like this, and I will shout from the rooftops what an exceptional locally-owned business they are! read more

This past Saturday I asked a friend who was going to Twin Liquors to pick up a good quality sherry for me to use in a wild rice casserole recipe. He made the mistake of trusting the staff to recommend one and purchased Osborne sherry for $9.99. Later went to Total Wine and More and bought Lustau sherry which is excellent, planning to return the Osborne on Monday. Went back to Twin Liquors on Monday and the manager refused to take back the Osborne. He said Twin Liquors store policy is they do not take returns on wine because it is "perishable". It had only been two days and the weather has been in the 40's-60's so this was a ridiculous excuse. It would have been so easy for him to be reasonable about it but instead he lost not one but two customers. read more

After 13 years of shopping here I've called it quits! Spends tens of thousands in here but still can't get an allocated bourbon. The girls manning the counter treat you like complete trash and are so disturbed if you asked for allocates bourbon. They only sell to their degenerate friends! I shouldnt have to beg for beg for a good bottle with all the money I've spent in here. Debs liquor has been treating me right and I've never shopped there, yet have gotten four allocated bourbons in two months, compared to two bottles at TL in over a decade read more

Why doesn't this place have five stars? Friendly, knowledgeable service. Clean. Well-organized. Shopping center parking. They have periodic sales: who doesn't want to buy a bottle of Black Label for $29.85? Credit accepted, naturally. read more

Twin Liquors - What a sale! - Beer, Wine & Spirits Near Me - Austin, Texas

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This visit was much different then my prior visits. The store clerk was very helpful, polite, and went out of his way to help me find The specific liquor I was looking for in his store. I was very hesitant to come in come in because of my past experience and all the negative reviews, but I was very much pleasantly surprisedAnd will not be so hesitant to come back in again. read more

Simply just rude staff. Not sure of anyone's name but the woman with curly hair and an accent didn't believe my ID and kept giggling to herself the whole time while giving me the side eye. The man with the very well groomed eyebrows has also been passive aggressive to me in the past. Go to H-E-B for your wine if you need to. read more

It has been quite some time since I visited this location. I will say that every time I have been there, the staff has been friendly and rather helpful. There was an employee there named Adrian that was especially helpful each time I encountered him, but I have no idea if he still works there. Their prices are a bit high compared to others in the area, but it is convenient sometimes to go here. read more

I so very much wish I had been able to give this local liquor store 5 stars, but the abominable customer service I experienced prevented me from doing so. Please note: I am NOT a ne'er do well who expects people to fawn over me or make a fuss. Indeed, I am well acquainted with the "slacker" customer service that defines many Austin establishments and am, for the most part, fine with it. That being said, the remarkably horrible and uniquely cold service I received on Thanksgiving Eve 2014 crossed the line so severely that even a hipster-slacker would have been welcome. I should preface this review by saying that I am a regular Spec's Liquor customer. I try to go there when I buy liquor - and I always buy my spirits based on quality regardless of price (which isn't terribly often since I don't drink every day and because it's expensive). As Thanksgiving 2015 loomed in the 7:00-pm-ish hour, I eagerly decided to go to a closer liquor establishment, rather than make the trek to Spec's in order to pick up a few essentials: (1) good tequila; (2) Bombay Saffire Gin; (3) limes; and (4) margarita salt.. Because I had heard the name Twin Liquors, and especially because i enjoyed the idea of trying a new, close liquor store for my holiday needs, I was looking forward to trying a new place. Perhaps I would fall so in love with Twin Liquors that Spec's would be a distant memory. Anything can happen, right? I also want people who read this review to know that it takes a great deal for me to write a negative review, especially in light of the potential consequences to a business. I don't take it lightly at all. I only wish my experience had warranted a positive review. Alas, the dream is dead when it comes to Twin Liquors on Burnet Road, and neither me nor my husband will be going to this particular location again. Specifically, I was utterly ignored and the two clerks at the front were busy talking about their own personal business. I was not asked if I had everything I needed, and I was barely acknowledged. They kept talking as I was rung up. I even had to bag up my own items, while they talked and acted as if I was not there. It's too bad - it's a store with so many wonderful items, but the service I received means I won't be going back. read more

I live in Hawaii and I was having problems having champagne delivered to someone in Austin. I called Twin liquors main office and they refered me to JESSICA at their 41st street location. Both the guy who answered the phone (and thanked me in Hawaiian!) and Jessica were very friendly and Jessica somehow managed to whip up a gift basket for my friend the same day! And not just any day........ Valentines afternoon! LOL Not to mention, I was able to pick out exactly what I wanted and Jessica put it together effortlessly! Oustanding service! read more

This is a great store with simply FANTASTIC staff, primarily Manager, who relieved my confusion in selection & costing, knowingly and pleasantly 'jumping-in' to help. I agree with an above review: "Why doesn't this store have 5 stars!" It sure does merit it in my book - and it's not even my 'regular'. Of course, my Lake Austin Blvd store (7th street) is FULL OF REALLY GOOD PEOPLE! Thanks Twin, you are convenient, fair, and have some of the most lovely Staff! I do hope that you reward them well! SSR read more

Worst experience we've ever had the employee was rude and his attitude made us leave. So if you want to come here to buy alcohol don't bother unless you want to be given attitude and be treated poorly. I wasn't able to see the name of the employee but he was a ginger with curly hair. I'm bummed out that we had a bad experience since it's so close to our new home. read more

So, they're having their "Dollar Sale" (Aug 27-28-29) so I stop by to see if there's a good deal on Crown Royal. I'm not sure where they pulled the name "Dollar Sale", since it's just an average sale, no $1 deals. The signs should read, "a few dollars less than normal prices", NOT "DOLLAR SALE". It's completely misleading and borders of false. read more

Writing this update because the owner contacted me and apologized. I really appreciate that he took the time to contact me and find out what happened. I will say I'll probably give them another shot....it's just so close to where i live! and i can find some pretty good deals there sometimes. read more

I went here during the Dollar sale. I'm not sure about normal prices, but these were definitely the lowest prices I've seen anywhere. I was basically just seeking common brands, and these were well stocked. The service was just right. He even cracked a joke when I decided to go back in for a second trip to take advantage of the sale. read more

The customer service was abominable. The woman behind the counter was rude, unhelpful, and hassled us unnecessarily. PLEASE don't go to this store. Just go into the HEB next door to get what you need. read more