These guys are great! When spring came this year so did the bugs at my home, and they were able to help me get my home into shape and identify and solve a few more potential problems before they came. I definetely dodged a bullet there! Keeping my home safe for my family and I is very important to me, and with the help of professionals like them I know we will be... at least from bugs anyway :) Quick response, polite, and affordable. Tell them I sent you! Haha ;) read more

My elderly father used Twin Termite & Pest Control for termite work and was very happy with the work they performed. The staff provided excellent customer service, especially Tyrus and Manny, and we would recommend them to anyone needing their services. read more

Twin Termite is a fantastic company. Kyle is passionate about serving his clients and I refer him regularly. As a mortgage banker, I get a chance to work with many vendors, but rarely do they have the level of care and service that the Twin Termite team provides. Next time you are looking to get an inspection or hire a contractor, this is the place to go. Trustworthy, sincere, empathetic, knowledgeable, and professional describes this team. Great job Kyle!! read more

I called Kyle when I was rebuilding my home to treat the slab for Termites. We were on a tight schedule and I had asked Kyle if we can get it knocked out quickly. Kyle showed up himself THAT DAY to give me an estimate. The price was very fair and competitive. To say the least I was very impressed. The service was performed the NEXT day! Needless to say we are very happy about our experience! I have since used Kyle for other jobs and have recommended him as well. He has had consistent great service. read more

Never having used a home service / pest company to assess my home for sale, I honestly had not the first clue where to start. Fortunately, my agent recommended Twin Home Services and I am thankful that he did. First off, when one is selling their home (as I was in El Dorado Hills), one is looking to have the details taken care of themselves. From the beginning, Kayla and the people at Twin Home simply followed through. I cant say that enough!!! In our unique situation, we needed a clean pest certificate to sell. From the moment we called, the start to finish was so simple and professional. 1. We made the call and set up an appointment. 2. We received a report back within 24 hours. 3. The company arranged simple fixes to solve two minor issues. From start to finish, I believe it was less then 10 days and most of the delay was on my end coordinating my schedule. Bottom line.... very professional, easy to deal with and met my needs! read more

I had twin termite and pest control inspect my house as a condition of my Home refinance. Upon completion of the inspection I received my report pointing out some areas that needed some dry rot repair consisting of replacing some trim pieces and small portion of plywood on corners of 2 eaves. I was given a price of roughly 1100 to fix. If I had to estimate the cost of wood, primer etc I highly doubt it exceeded 150 in mAterials and no more than 4 hours to complete the job. On one part of the facia boards that needed to be " replaced" per their report in recommended fix was simply fixed with wood puddy. Poor craftsmanship and outright lazy. I expected a more thorough job considering the price charged but instead received a less than mediocre product. I do not recommend them to anyone. They also wanted to charge me an $85 re inspection fee of the work that their company completed obviously indicating they do not trust their workers or they are simply trying to just take your money. Please do not hire them to do any service repairs for your home. If you do you'll be spending 15 minutes on yelp writing a review. It's too bad that they didn't live up to there 4.5 star rating. read more

These guys are awesome! I personally hire Paul to do my inspections and he even did the home of my brother and my home! With great power comes great responsibility though. I have to dock one star because it usually takes 2-3 days to get an appointment. It's usually worth the wait as the inspectors are quite professional, punctual, and really put the client first. Keep up the great work guys! read more

Kevin was so professional, extremely smart and know everything! He great at seeing everything. This was the first time I've had to do an inspection buying a house. He had the answer to all of my stupid questions and answered them with perfect detail. I asked a ton of questions. If I ever have the opportunity to purchase another house I will definitely use Twin Homes again!! Deborah Oliveira read more

My recent experience with Twin Termite & Pest Control has been very positive. They inspected a residential property that belongs to my family and is now on the market. I appreciated their termite report and detailed estimate of necessary repairs, which were conducted quickly, and as far as I know, correctly, at reasonable prices. Their customer service is great and I recommend them highly. read more

As a hardcore do-it-yourselfer, I'm very picky when it comes to paying somebody for any kind of service. With that said, I really could not be more happy with how well our home inspectors covered our home. We hired Twin Home Services to inspect our new home. We got a dual package; pest and basic home inspection. I got quotes from 3 different companies and Twin Services had the best package discount and price overall, and for the same services. If you want to get multiple types of inspections, ask if they have any package deals. We had the pleasure of working with Tywin and Kevin. I don't think we could have received a more thorough inspection, report, or walkthrough from any other people or company. They were very clear and deatiled about all the repairs and updates needed, and covered everything from the small little things to big major things. I am without a doubt going to hire them again if I need an inspection in the future. read more

I wanted to Thank Soto for always doing a great job! And for his friendly personality and professionalism. Before each service date he always makes a courtesy call to inform he'll be coming the next day and I appreciate it. Lastly, I definitely recommend TWIN for your home or business Pest service.. Keep up the Great Job Soto read more

Soto has been my tech for several years already, Alviso always on time and I never have a pest problem thanks to him. I strongly recommend Twin Pest for all your pest problems. Thank you Soto!! read more

We had Twin Termite do a pest and house inspection on the house we bought this summer, and I have to say, the guys who did the inspections were kind, willing to answer all our questions, and spent plenty of time with us. We were really pleased after the fact. We recently had a company come out to service our furnace before the colder weather hits, and we were told the furnace was broken, was a carbon monoxide and fire hazard, and we shouldn't use it unless we absolutely had to. We had two other companies come out to give their opinion. All said the same thing - we should not be using this furnace, and it was well known in the industry that this particular model was dangerous. Oh, and also, the ductwork was in bad shape. We were stunned. In the house inspection, the inspector wouldn't go too far into the attic, saying personal materials were in the way (the previous owners had already moved out by the time we did the inspection, and upon move-in we discovered a lamp and a single cardboard box in the attic). However, he apparently got close enough to the furnace to at least note in the report that the serial number wasn't visible, which we found out later was not true - two other companies located the serial number right away and looked it up to make sure it hadn't been recalled. While we didn't expect the inspector to be an HVAC expert, the fact that three people basically did no more than glance at the unit and could tell us it was a dud, it feels like we should have been told this during the inspection process. It would have very much affected our negotiations. As it stands now, we're looking at unexpectedly spending close to $12,000 to replace the unit and fix ductwork, which was also not inspected. read more

Nathan did a pest inspection and full report for a house I was in escrow with. He was very thorough and the reports were detailed and included pictures. He answered all my questions and explained everything very and in a way I could understand. After the inspection report, I had a lot of questions and he spent a lot of his time answering them and was very nice, patient, and professional. I think he went above and beyond and I will certainly use them again and request Nathan for any future inspections or pest related issues that come up. I highly recommend Nathan and twin termite for pest inspections. read more

I would not recommend Twin Home Services for two reasons: 1) The inspector who estimated the work authorizations would not call me back to discuss discrepancies in the final bill, which was more than the work authorizations I signed. I needed a response in 1-2 days, since we were about to close escrow. Despite several requests, no one responsible for writing the work authorizations would call me. 2) Their painting, which they charge $85 an hour for. They had about 8 sheets of siding to put 1 coat of paint on, and they billed me for $680. read more

Diasapointed with our home inspection for several reasons. 1. Identified a circuit breaker that was recalled but told us we could fix it ourselves for $10-15, was $45 per circuit. 2. Identified location of our water shut-off valve but never actually checked if it worked. It didn't which we found out a week after closing and now having to hire a plumber. 3. Told us the air filter return air grill was broken and filter missing. The system is a smart vent with filter located inside unit. Thankfully we figured it out before having a repairman come out. read more

I used these guys twice already. First time about 3 years ago, I had a huge problem with ants. Their little "freeways" were all around the house. Before we called Twin Temite, we used so many different sprays and poisons to get this problem gone with no success. They were gone next day Derek from Twing Termite came in and didn't see ants coming back within the last three years. No wonder we called them back last week when we started seeing lots of spiders in the house. Now the spiders are gone as well! Awesome service guys!!! read more

Puffff I had a guy coming over he started to talk about the houses that he worked in Florida with celebrities and he saw a label of other pest company in my garage and he said: "they are awful" finally after all the talking, he started to work for spider web removal and in half an hour he "finish". When he left I go outside and I saw a huge web still reminding in my patio, they reduce de price from 140 to 99 due the awful services I feel that I waste $100, please protect yourself read more

Brian Peak of Twin Termite Home Inspections is outstanding each and every time I have called on him to inspect a residential home for purchase. He is pleasant, thorough and informative. My clients and I greatly appreciate his reliable work. read more

Great service from Twin and technician Luis. Prompt, courteous, and helpful. Answered all my questions, I will use them again for sure!

Good customer service, I started using them for my clients inspections after the company I was using went out of business. Easy to make appointments and the payment link for clients is easy to access. read more

As a local Real Estate Team, we use pest companies a lot and Twin Termite was wonderful to work with. Their reports included photographs and good detail to help explain exactly what they were talking about. In all the companies that I have worked with they are the only ones to provide this and it is so helpful. They were on time, reasonably priced, personable and knowledgeable. I wish they were working in Sonoma County because they would be my go to every time! read more

Twin Termite & Pest Control were on time, professional and performed the service we requested in a timely manner.

I am a firefighter, and I don't normally give reviews but felt people should know what they are getting with Twin. I used this company to fix dry rot, do some pest control from the dry rot, and to fix a deck, and to install 2 sliding glass doors in our home before we moved in. We paid them about 15k to do it right. I can only give a 1 star here but I wish I could give them a 0 star. Please do not use this company. You will be sorry if you do. They did a horrible job. Took the money and ran. The two sliding doors that they recommended were installed incorrectly and both leak and let water in every winter. We have water in our home that shouldn't be there cussing damage. They don't back up what they install. I've had them come back out durning the one year warranty and for them it's all ok. They just put caulking and said it was good. Even though I had two different independent companies and one from a state and federal agency tell me that it was done wrong. Now Twin wants to charge me more money to have a crew look at it and fix it per there rep Manning. He said he would have his manager call me and to this date I am still waiting for a call. My kid who is 6 now almost fell from the deck b/c it was not install properly and secured. If it wasn't for the painters who recognized it when my kid was walking on the deck that Twin said was fixed my kid would of ended up in the ER or dead. When I let Twin know they didn't care. Twin said it was fixed yet there is still dry rot on the deck. Please don't use this company at all. We now have go through the ca contractors to file a complaint against this company. I just had back surgery but all they care about is how much money they can take from you to fix a problem they created. Buyer beware there are better companies out there that will do the job right the first time and maybe even for less, who won't steal your money or put your family in danger. Hope this review helps others to not do business with Twin and as a first responder please don't use this company to repair your home. If you are already doing business with Twin please have their work checked to protect your family. Please share this post with as many people as you can. read more

As a realtor I want a good job at a good price professionally done that will protect my clients.I will continue to use this company .They are fast, fair and efficient. I want to be well-informed and they are very good communicators. The contractors are skillful timely and I am always pleased with the end results. read more

We have been customers for about 10 years. We have recently moved and I have called about 6 times in the last 4 weeks with out a response. No one has called me back. Needless to say, the next message I'm leaving is to quit our service. They used to be awesome but clearly their customer service department is failing miserably. read more

DO NOT USE TWIN TERMITE & PEST CONTROL they are not a HONEST COMPANY. I will NOT recommend this company to anyone. The only reason I gave them 1 star is because it would not let me post my Review unless I picked a star. read more

Do Not Hire them for home inspection. They will only inspect things that you can do on your own. Basically visible things or easy to access. I had my house inspected in feb 2017. They didn't inspect roof saying can't access. My house is built in 1999 so not very old. The guy didn't enter attic to check. Could find a major flaw in AC. Turning on downstairs AC doesn't turn off upstairs. I think home inspection from this company is just not worth it. read more

I will never use twin terminate again. This was the 3rd time that I have used them. Greg the house inspections was great. The ladies that answers the calls are not so great. First she told me $249 total. After the wk was done and the reciept was email to me it, it was 449 total!!! Wtf. Nicole said BOTH . I asked her twice...is this is for BOTH. Home and termite inspection!! When i called back Friday, Amanda said no its 249 for both. Now she said 449!! Wtf is wrong with these ppl. read more

Twin Termite & Pest Control was one of the worst Services I have ever had. They do not do work properly, or completely and overcharge. I nor my realtor friends will use them ever again. Very disappointing. read more

I have been dealing with Twin Termite off and on ever since we bought our house in 2011. They have always been courteous and knowledgeable. They did all jobs quickly and answered all my questions. They call me to let keep me informed of arrival times or problems so I never felt forgotten. I appreciate them and plan on doing business with them again. read more

Charles Dietz was amazing for our home inspection. Ask for him and he will give you a VERY detailed and complete report of the home in question. (you also get a sweet discount on pest/termite inspection if you do both at the same time) read more

As a local Realtor I recommend all of my clients hire Twin Termite for their pest inspections. They're professional, ethical, friendly, consistent and reliable--every time. Their inspectors are the best around. Highly recommend! read more

Highly recommend this company! They are super realizable and super friendly! We have no bug issues at all. When we first moved in the first time they came we had so many dead black widows, so grateful they handled that! read more

Ethical issues with pest / wood inspector. Recently sold a house and Twin Homes did some of the inspection. The pest guy's work was questionable at best. 1. He showed me rot. The first spot was about the size of the tip of a screwdriver. It was almost not worth noting and much of it could have been repaired in minutes. I own a home that is 180 years old and is nearly all wood. I told him the repairs he suggested were total overkill and part of normal home mainteneance. 2. When I said I would call a contractor about getting the work done he said he could do it. I asked if that was allowed thinking there was an ethical prohibition. He assured me it was OK. If I had him do it it would be about $600. Since I do repairs on my other all wood home I suggested I could do it myself. He then informed me that I would have to pay for him to reinspect and certify my work. A Bit Unethical even if legal. 3. When I told him I would do it myself he seemed miffed at me. When the inspection was completed he told the buyers it would cost them about a thousand dollars to repair the minimal work needed and some additional money for trenches. I was totally dismayed by the lack of ethics with this person and expressed my dismay to the realtor. It left a horrible taste in my mouth that someone could determine there was a problem, then offer to fix it or threaten additional costs if someone else did it, and when told "no" increase the estimate of the cost of the supposed repairs needed. The rest of the inspection team was professional and represented the buyers interest. The wood inspection seemed more to benefit someone who would be making the repairs. Thankfully the buyers and agents all agreed it was overkill and the sale went through without a problem. read more

I was very disappointed with this company. I called them to get a competitive bid from another termite inspection we had done and I specifically asked them if they needed access under the house because we do not live there. I was told no, they did not need to do that and that they would come and I would get emailed a report the following day. I never received anything and when I called they put me in touch with the actual inspector. He said he could not complete the report because he could not get under the house. I explained that I was told he did not need to do that. I asked if he could come again and he told me that he was going out of town, but that someone else from the office could and they would call me. Never heard from them again. read more

Twin Termite is AWESOME! They are all about service! This company always goes above and beyond! I am a realtor and call them for ALL my pest inspection! Can't say enough about all their employees and their Stellar Service! Special Shout out to Shannan, Tyrus and Manny! read more

You said you reached out to us multiple times but it was only once. You said you could easily did 3 payment but once my bank was able to help you still want to talk to your lawyer. I have documentation as well of the correct form I send you guys that I send to my bank you weren't able to help me so I choose another route . So do as you please. I would never recommend such bad customer service read more

"Not sure if review for home inspector or termite inspector . Really not relative, because they both were excellent . I am in my late 60's and takes a lot of patience to answer my questions, and both of these men were extremely kind and patient , A company is as good as their employees and your company is great !! Years ago I worked for Terminix for about 5 years, so I do know I good inspection from a bad one . Your inspection was done to the highest caliber and he spent the time to make sure I understood the items of concern . Both men were just very good at walking us around the house and making sure we knew the items of concern and very good at answering our questions . Just very great personalities and that is very good in this competitive world . Thank you very much !! read more

My agent hired them and they were prompt, professional, and patient with all the questions that my mother and I had for them.