They took great care of my car. Erik explained everything to me. Will be goo going back to them.read more

Eric and his team go above and beyond - he is not just a mechanic, he's an educator and a mentor…read more Everything I've asked them to check out and fix has been done with integrity, professionalism, kindness, and amazing service. He worked with me to figure out what was most pressing in terms of keeping my old car safe enough to drive, and allowing me to schedule out repairs when it was within my budget to do so. Affordable and honest. In a mechanic, this is gold.

I have been taking our two cars to Bowen's for many years now. We have been happy with their work…read more They always advise us when finding a problem but never pressure us on getting the additional work completed. My old vehicle had an oil leak on a gasket. It leaked even after the repair. Travis took the car back 3 times at no charge to fix the stubborn issue. We will continue to come here for all our auto repair needs. I find the prices are much better on most repairs than the dealership. Hopefully you will do tire repairs in the future! Thanks again. John

I see both rave reviews and terrible ones. Mine is bad, based on my bad experience…read more I am still sore about the incompetence and hundreds of dollars I lost when Bowens returned my car in worse condition than when I brought it in. It is clear how immature and unprofessional Travis is by his response to my honest Yelp review. In it he publicly calls me names that that I'm too polite to call him, while accusing me of trying to destroy his business.. Pretty low class in my opinion. He'll probably do it again. - Still angry in Marin.

The very best car care in Santa Rosa. They've been taking…read morecare of my vehicles for almost 10 years now and I've never once been disappointed in their services. Their prices are reasonable and far cheaper than any dealership.

Great overall experience! Fair and honest prices. Fast and dependable service. Highly recommend for…read moreall automotive needs.

I came here for an oil change a tire rotation and to have a nail removed from a tire…read more So the very next day my tire sensor reads 25 psi (this was the tire that they removed the nail from !!!) the rest of the tires were 35 psi like they should be So I take my truck back in today to ask him if they can check sensor and they said the sensor is no good. They said it was a coincidence that it just happened to happen !!!????? do you fall for that one? I don't think anybody would !!!These sensors have batteries and they go out, but the day after the service was done just too coincidence for me took over an hour and a half and $120 to replace the sensor Have you ever felt ripped off??!! That's how I'm feeling right now! I'm thinking they could at least not charge me the $50 labor? I mean I get it. It takes them five minutes to takeoff the tire and put the sensor in and put it back together, but I was there for well over an hour Also the guy that I talked to when I first walked in there said they didn't have any sensors and then the manager came out and said that they did so I'm just not filling the honesty here Guess I'm looking for a new local tire services for our four vehicles

Driving from my Napa home to SR, flat tire !!!! , rear right, AAA used a flatbed bringing my 2012…read moreHonda Accord to 106 Baker Ave -Santa Rosa. Exceptional customer service! Mr. Jose Saldana - the manager of this AAA Auto Repair Center a true gentleman ,a professional - a joy to experience such a high level of customer service. Thank you to Jose and Julian the technician. Mr. Dan - USN ret Vietnam War vet

Had an oil change and tire rotation on my 23 Subaru Impreza. Quick turnaround time and reasonable…read morepricing. Engine bay looked nice and clean after they were done; no oil mess. They use good oil filters and good quality oil. You can walk over to the Costco complex nearby to pass the time. The guy in the office was very friendly and knowledgeable. Seemed like they were doing quite a few larger repairs on older cars: things like brakes and rotors; replacing worn suspension parts; repairing leaks, etc. Thankfully I don't need any of those repairs yet, but I will keep this shop in mind when the time comes for bigger repairs. One thing is that they don't do tire installation, I think because it's a smaller space.

VERY FRIENDLY AND WILLINGNESS TO GET THINGS DONE.! I needed a 19 point inspection done for not very…read morepopular ride share. When I called they informed that it could be done but they didn't have that specific form, they suggested to request one before coming but also offered to search for it on line for me. He was kind enough to accepted via email and was in n out very quickly And the price !! Yeah my top recommendation for them. Thanks

I have had good work done at Ricks a few years ago and I trusted them. My CEL VSC & TRAC OFF…read morelights would not turn off. A free diagnosis from Autozone indicated a faulty O2 sensor. I brought that paperwork to Ricks and asked them to fix my car and anything else needed. Keith gave me a verbal quote of $695. Again, I trusted them from past service. Agreed to the verbal quote. The O2 sensor was replaced- CEL off. Unfortunately, VSC & TRAC OFF are still on. Rick's doesn't have the equipment to clear those codes/fix this problem on any LEXUS. They suggested I go to a dealer and try to get a free fix on an expired service bulletin/recall- no luck there. I'm happy the CEL is off. I'm disappointed that I didn't get a full fix especially when I was told they are a full service shop that day by 2 different people. Sadly, I should have insisted on a printed quote and I will from now on.

I was happily satisfied having taken two of my vehicles to Rick's Automotive for minor repairs…read more However I felt "ripped off" on my third experience. Keith gave me a verbal quote of up to $700 to replace the rear brake pads & rotors... a bit high I thought. However the final invoice was $400 more! And... the same exact parts were $250 more than at AutoZone or at O'Reilly Auto Parts. I learned an expensive lesson... always get a written estimate! Warranty: Regarding the markup of parts for a that 2 year/24,0000 mile warranty... most manufactures of rotors already offer a lifetime warranty for defects. Written Estimate: Essential to avoid miscommunication. Unless your installing windshield wipers... every single customer that is quoted hundreds of dollars for services should automatically be provided with a written estimate period! Cutting Corners: A reasonable assumption would be one in which auto mechanical repair jobs are inherently associated with areas of safety concerns. What jobs wouldn't be & how does that justify price gouging? Discount: If you suffered a foodborne illness after dining in a restaurant would you accept a discount or complementary meal for your inconvenience?

Chris was extremely helpful and explained everything clearly throughout the entire process. The…read morecustomer service was outstanding, the prices were fair, and I really appreciated how they went above and beyond by driving me home and even picking me up when my vehicle was ready. It's great to find a shop that truly cares about their customers. Highly recommend!

From start to the end, I was in the loop with what was going on with my car. I highly recommend…read morethis shop.

Dale really came thru for us when we had a serious problem with our fuel tank due to rodent damage…read more My son had my car on a road trip and smelled a strong gas smell and immediately stopped driving it. He took it to All Around Auto and they were able to diagnose the problem quickly. It was clear we'd have to rent him a car to drive home in and leave mine there as parts needed to be ordered and our vehicle was not first in line (they of course had other customers!). It took a week to get the parts and then a day to install the new fuel line. They were communicative and helpful thru the entire experience. It was an expensive fix, but it felt fair for all they had to do to fix the issue. Pro tip: pay in cash so you don't have to pay the credit card use fees.

My Granddaughter had her car worked on at All Around Auto. She was very satisfied with the repair…read moreservice and told me about it. I took my car in and also received excellent service. Dale is honest & trustworthy, so I don't have to worry about the quality of service or price gouging. I give All Around Auto my highest recommendation. Thanks