Review for 2015 Chevy Tahoe Transmission Service (Terrell & Dallas Locations) I've been dealing with transmission issues on my 2015 Chevy Tahoe since 2021, when I first had the transmission replaced. Over the past 4 years, my truck has been in and out of the shop more than 20 times, each visit lasting 2 to 4 weeks. Despite all this, the transmission continued to slip while stopped and shift hard from 3rd to 2nd gear. I was repeatedly told: The torque converter was bad--it's been replaced over 10 times. The issue was due to bad mechanics, but I was assured a new tech would resolve it. I dealt with 4 different individuals and multiple techs across both locations. Three weeks ago, I dropped my truck off again and spoke with the person I've been working with for the past two years. After a week, I was told my vehicle had not been serviced properly under warranty. I was shocked--how could that be after so many visits and torque converter replacements? I was told it didn't matter. After a 30-minute discussion, he agreed to fix the issue but said he wouldn't make money from the repair and asked me to help pay. I refused, and he finally agreed to fix it--but said my warranty would be void. I picked up my truck this past Saturday. I was told a mechanic would ride with me to confirm the fix--that didn't happen. Then I was hit with a $510 charge for the TCM, which apparently wasn't covered by the warranty. I asked to speak to the owner multiple times and was refused. I was told, "Don't contact us again." To top it off, every time I picked up my truck, it was returned with an empty gas tank--even this last time. When I asked about it, I was told, "How did you think cars drive? They need gas." Unbelievable. I have messages and written statements backing up everything I've said, including one that reads: "Wow, you've been very patient with us. I would probably handle things differently if I were in your shoes." I've tried to be respectful and patient. All I ever wanted was a properly functioning transmission--not 4 years of frustration and financial burden. I wonder if the owner will reach out to discuss, if not.. oh well.. lesson learned from me. Even though I was treated like trash, I won't lower my standards and mention all names that were involved. read more

I was a hotshot business owner with a fleet of 3 ford f-250 7.3 diesels. i took 2 of them to tx transmission repair. I main reason i selected these guys was there advertised lifetime warranty. Fast forward a year later after the 5,000 i paid in cash for a "quality service" was anything but that. i kept calling and texting to schedule a service when the vehicles were under the 25k warranty they have in contract. the employees kept blowing me of saying they were "swamped" and it would be about 2 weeks before they could get to it. this went on for months until the trucks would not even move. Now im a business owner with 2 trucks that are in operatable and "out of warranty because this business doesn't kept there word PLEASE CHOOSE ANYPLACE ELSE. read more

TX Transmission Repair - Auto Repair Near Me - Dallas, Texas

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Rip off shop , don't let the wrecker take your vehicle . They will say most anything to get your auto on the wrecker. After that good luck. On my truck , when I had already payed , before driving away looked under the truck and seen a few drops of tranny fluid on the asphalt. Over the next few months two more leaks . Then truck starts shifting poor. Take it in for warranty work they said I had passed the one year check up , I said my vehicle had been back at least four times in that year. The total time my truck was in there shop was about three weeks. This Transmission Shop dose poor work and will not keep there word. They did not repair my transmission did not honor there warranty but took my money ! THIEVES I TELL YOU THIEVES ! read more

1st of All, I DO NOT WRITE REVIEWS* but I will for this guys* At 1st thought it was another mistake* because of the turn around time* it was taking to long* Luis Tx Trans tried to open a ticket for repairs to be authorized, but was rejected* Luis figured it out * it was thru no fault from Tx Transmission* but it was fact my "car care service"* still had open ticket* which rejects any future repairs* Tx Trans Luis solved the issue* Great Job Luis* My car care service didn't even know there error* there was a couple more issues, with car care service, but with the help of Luis was able to move forward & get my Jeep back running like a Champ* Great Jobs TX Transmission, You are Very Lucky to have a Coordinator like Luis* He handled himself in a Professional Manner thru this whole ordeal* A Special to you Luis* We'll Done Tx Transmission Thanks John read more

Guys did a great job on my Allison transmission. Had it completed in 4 days. Fair price and great communication. All in house rebuild by master techs. This shop knows their trade. Im super happy with them. Would highly recommend. read more

They lied to us repeatedly about repairs they were supposed to have done and promised to correct the problems. We finally gave up after several months of their lies. read more

unprofessional service! my brother had this place repair his transmisson it stopped 3 times since they rebuilt it and 6 months later it's still not working correct. they won't even honor the warranty.he will never use them and will sue them in court. read more

My transmission burned out. They did a great job in repairing it. Their lifetime warranty is great. I drive a lot of miles so my transmission failed again. It did not have to pay a penny. After that I had another transmission issue, including shaft been cracked, and they repaired it again at no cost to me. They were quick and my Honda Civic was up and running right away. That is why I keep coming back for any transmission issue read more

This shop does not stand behind their work and will find anyway to avoid honoring the lifetime warranty that they claim. 2 years ago I had my transmission fully rebuilt with upgraded clutches that they agreed to install. After the work was performed, I drove my car around and noticed that the downshifts were a little harsh under normal braking. I asked them if they could take another look at it since it seemed like something wasn't installed correctly. They claimed that they pulled it all apart and didn't find any issues and said that the issue should go away over time after everything breaks in. For the past 2 year I have just dealt with the harsh downshifting that never truly went away and figured that if something was wrong then it would get worst and then I would eventually bring it back in. Well 2 years later and the issue has now gotten worst and now has problems under heavy acceleration where is seems like that transmission isn't fully engaged causing the car to rev high with almost no power going to the wheels. I just got off the phone with them about checking to see if they would fix this issue under there warranty provided and was told that they could not honor it because I didn't bring my car in for service at 25k miles and I'm at 26k miles since the rebuild. To me this seems like the sleaziest way to get out of honoring the warranty that they provide and I would not recommend this shop to anyone since I don't believe the work was done correctly in the first place. read more

Walking away from my life time warranty. 12 business days initial repair. Less then 4 months transmission failed. 9 days to repair. In the 21 days the have had my vehicle Luis proved himself to be a liar. The owner Tony is sloppy and unprofessional in his approach to automotive repair. Sloppy unprofessional shop with liar at the front desk to cover for them. read more

This business is legit, my car got towed from my house to the shop for free. It only took them about 5 business days for them to finish fixing my transmission along with my driveshaft which I really appreciate. My transmission is working so smooth now. I absolutely recommend this transmission shop, and thank you TX transmission Repair! read more

The guys at this shop are nice, friendly, customer oriented, and HONEST. I went in because my car was making a loud sound when trying to accelerate and it wasn't driving properly. I thought it was a transmission issue, but it was minor, I only needed oil. These guys could have ripped me off and told me I needed repair but they didn't. I will am so grateful that I found this shop. If you need a transmission shop you can trust, go here. read more

They hooked me with the lifetime guarantee but my car has been in their parking lot more that my driveway since getting the transmission rebuilt. It went back in because they forgot to bolt the transmission to the transmission mount. next it went back in because it had a leak and the turbo was not working. They gave it back to me saying they could not find the leak and that the turbo was fixed. 3 days later it went back in because the turbo was not fixed and there was another puddle of fluid in my driveway. I found a clamp to the turbo pipe they forgot to tighten and they had to replace the seals on a supposedly newly rebuilt transmission. It had to go back in for another rebuild and when it came out it had yet another leak, this time from a cross threaded coolant line. Now the ac has been damaged from when they didn't bolt the transmission to the mount. they are ignoring my calls and refusing to fix their poor workmanship. read more