Found these guys on Yelp and honestly so glad I did. It's coming up on a year with them and zero…read morecomplaints. They do our weekly maintenance and also installed a pool heater for us, and both experiences were just seamless. They're efficient, professional, and really nice. Never try to upsell you on stuff you don't need; they just tell you what's actually necessary and get it done. Love that. They come the same time every week, every time. Half the time we don't even know they've been here, which is honestly the dream. Easy to get in touch with, and they have great contacts if you need anything else done too. Just a really well-run company with good people. Highly recommend.

Still going strong, we had Igor come and service our pool today and I added some more photos from…read moretheir work. They are still at a competitive price point and the work they do with sending pictures of your pool and the cleaning is great. I appreciate their ability to offer different solutions and take care of issues that we consistently have with pool maintenance. Showing the pH balance of the pool and each thing they did is helpful. The pool is sparkling clean and they come every week on time.

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

Kevin actually answers his phone. Very professional, knowledgeable and friendly. His technician…read moresolved my pool pump problem over the phone, and saved me the cost of a service call. Protouch is in a class by themselves. My go-to pool equipment company.

Don't look any further for a pool contractor! Pool Doctor installed a pool, spa, water feature,…read moreand pool cover in our backyard. Others said it couldn't be done! Boy were they wrong! It is even better than we imagined and we couldn't be happier with the final product! Don and Trevor were both easy to work with and coordinated everything, including all the subcontractors. This made our project run exceptionally smooth. Don's knowledge and experience was evident during our first meeting. He was much more knowledgeable about pools than the other contractors we had met. We were sold on Pool Doctor on the spot! Don also recommended a contractor who installed a 70 feet retaining wall, concrete, artificial turf, and an outdoor kitchen . If you are having a pool installed or having any pool work done, be sure to reach out to the Pool Doctor.

I recently did a pool renovation with this company and I am happy with how my pool turned out. I…read morewill start with the positives. If you want a pebble tec product there are only two authorized installers and this company uses Sol Pacific. I liked that Don's quote was fairly priced and he didn't try to push anything I didn't need. The quote I got from Gardner was almost double and included a lot of unnecessary work. The crew mistakenly installed expired mastic around the edge of my pool and Trevor owned it and replaced it without me asking which I really appreciated. Overall I was not blown away with Don's customer service. In the planning process I was referred to one single website to pick the tile. I didn't particularly like any of their options and asked if there was another company they could refer me to and got something like "not really they all went out of business". Within 15 minutes of searching I found another pool tile company. I asked if he had heard of it and he said he could get those tiles as well. I was told all the samples would be brought before I left on vacation, but Don delivered the last sample after I left so I had pick my tile based on texted pictures so as to not hold up the project. Trevor went and purchased tile grout without asking me my color preference which I found very bizarre. They were willing to exchange it. I never got any materials showing the different pebble sheen colors so I picked my color from a brochure provided by another company. Trevor asked for the final payment the morning my finish was going in. I said the works not done yet. They said ok then just mail it. I said "aren't you going to come inspect the final product?" and got back we don't have problems with Sol Pacific. Ok great, but then why hire you if they are checking their own work and how about that mistake with the expired mastic that happened just last week? They did come back after I asked, but I was disappointed I had to ask. If you pay for their start up they would naturally come back, but I prefer my pool man to own the water and felt penalized for that.

Due to many reasons, we have been unable to use our spa for about five years now. While we did keep…read moreit as clean as possible during that time, we weren't ready to have it looked at and repaired until now. I called Action Spa, who we have used in the past. They sent out one of the nicest young men to get us all set up and ready to go. Their service technician, Nick Lindner, was professional, efficient, personable, and a perfect representative of Action Spa Repair! He replaced the heater and checked out everything else to make sure that we were safe and ready to use the spa in a day or two, once it gets heated and the chemicals all get worked in. He also explained everything before during, and after the repair. I could not be more pleased and comfortable!

On time and good service. They were friendly and professional. They explained services if I ever…read morehad any problems with my jacuzzi. I appreciated their information.

I recently requested several quotes for the installation of a new pool motor, and out of the four…read morecompanies I contacted, Brett was the first person to call me back. That alone already set him apart. After speaking with me and learning that I'm selling my deceased Aunts house and simply looking for the most cost-effective option, Brett actually recommended that I purchase a motor myself and even sent me the Amazon link. He knew right away that he probably wouldn't be getting the job. I'm also quite a distance away, and if Brett had done the work, he would have installed a higher-quality motor and done it the right way. But this review isn't about getting the job--it's about integrity and customer service. Brett took the time to help, educate, and point me in the right direction even though he knew there was no business in it for him. That kind of honesty and willingness to help is rare these days. I only wish Murdoch Pool Service was closer to me in Escondido because I would absolutely use them for my own pool service. Thank you, Brett, for taking the time to help and for showing what real customer service looks like!

I had an emergency and was referred to Murdock Pool Service. The owner came out within an hour and…read moretook care of the problem. I found the entire company incredible to work with; everyone was friendly, knowledgeable, and reliable. This is a very unusual and really wonderful company!

We are thrilled with our new pool! Enrique was awesome! We hired him and his crew to install a semi…read moreinground pool 12 X 24 Oval. Enrique and his team were always on time, friendly, professional and knowledgeable. Always went over and beyond to keep me in the loop of what was going on. He answered any questions I had. I would recommend them to anyone looking for a pool.

My pool has been green for 1 week. They want to charge me $1,400 to clean my pool. Absolutely…read moreridiculous!!

Jonathan and the crew were highly professional - we are really pleased with the end product!read more

Jonathan from Way To Go Builders did an outstanding job on our pool and backyard. The marble…read morecoping, custom pavers, and overall finish came out absolutely beautiful. The quality of work and attention to detail were top notch. Jonathan was professional, honest, and great to work with throughout the entire project. Highly recommend!

Clear expectations always do a great job with replacing or repairing my pool equipment. They have…read morenow replaced all 3 through out the years, heater, pump and recently filter.

Best pool service ever! I found this company through family…read moreand friends. It's been a few months now, and they do spectacular service. They schedule a service tech on a particular day each week. They test, add chemicals, skim pool, clean baskets and tiles, brush, and even vacuum. They even take a photo after they are done and email you a report. Great value for all the services! Our tech David is awesome. Super chill, hard working, and I love that he latches our gate softly when exiting (takes care of our property). Communication is great. We had a small leak in our tank. I emailed the office and Giana coordinated the fix. Awesome service! Yes, they have dedicated repair staff too. I wish I would have found this team years ago. FYI...we just had them resurface our pool too. See my review on their CE Pools page. Cheers.

Jordan did an amazing job on our 15 year old above ground spa. It wasn't heating and there was a…read moreleak. We had someone else out previously that "fixed" it, but actually did more harm than good with the work that he did. Jordan patiently explained all that had to be done, and gave us a few different scenarios and pricing of depending on what he found as he dismantled and tried to fix the spa. Access to the repair area was extremely tight and difficult which made his job even harder. Of course, it turned out to be the worst case scenario; despite the price we decided to fix it. (the alternative would have been a new spa) Due to the fact that we were in no huge rush to fix it, Jordan patiently worked on it after a full day of work for over a week. He was patient, respectful and professional. After a week of work, her finally got her up and running. I'm sure this job ended up being much more difficult than he had anticipated....but he did a great job fixing it. I would highly recommend Jordan to anyone requiring repair of their inground or aboveground spa's.

Pool Specs did an amazing job resurfacing our pool, installing beautiful new tile, and setting up…read moreour salt system! Jordan and his team were professional, efficient, and a pleasure to work with from start to finish. The quality of their work really shows, and our pool looks and feels better than ever. We're beyond happy with the results and would highly recommend Pool Specs to anyone looking to upgrade their pool!

KasKad pool and Spa did a great job. I needed a pool heater fuse replaced. I called Kaskad and…read morethey responded very quickly. I was given an estimate and they came out the same day. Iskhan was professional, prompt, knowledgeable, and friendly. He called and let me know he was on his way and would be at my house within 30 minutes. When he arrived, he diagnosed the problem and explained what needed to be done. The installation was completed in about 15-20 minutes. Iskhan demonstrated the pool heater was working again. He cleaned up the work area. He did a great job. I would definitely recommend Kaskad Pool and Spa and use their services again.

These guys know their stuff. My pool was being mismanaged by my prior pool company. They showed up…read moredid magic and now my pool is looking great! I found my new pool company.