We had our Heavenly Greens installed in 2013. Best decision we ever made for our backyard! Perfect…read morelooking grass every day and no more muddy foot and paw prints! Our turf still looked beautiful, but last week we had Heavenly Greens come out to do a "refresher." Wow, we could not believe the result! Our turf looks like new and the guys that did the work were amazing! The crew (#4, Ali, Carlos and Alfredo) came right on time and were polite, friendly, funny, knowledgeable, helpful, professional and hardworking! They really did a wonderful job and we are so pleased with the outcome! Thank you, Ali, Carlos and Alfredo! We would highly recommend getting Heavenly Greens for hassle-free, perfect looking grass every day!

Everything from start to finish was great! Looks so good! More importantly, the dogs love it!!…read moreAmber was also great and the customer service was great!

HIGHLY recommend California Turf Supply if you're looking for artificial turf installation!…read more Eduardo was highly responsive, knowledgeable, patient, and professional throughout the whole process. I live in an HOA community and getting approval for the turf installation took a bit of time. Eduardo was so understanding and patient the entire time. I felt bad that he had to wait about two months from the initial estimate to the actual turf installation day. On the installation day, Eduardo came on time and got to work with another worker. They were quiet and were not disruptive at all. I was working from home and they did not cause any disturbances. The work took about 4 hours total and the outcome is beautiful.

I had a smaller turf project that other companies wouldn't even bother with, but California Turf…read moreresponded right away and made me feel like a valued customer. The quote was transparent with a complete breakdown and they got the job done faster than I expected. Great communication and showed up on time to all appointments. The turf looks awesome, super high quality and exactly what I wanted. If you're looking for a friendly reliable crew that actually cares about your project (no matter the size), these are your people. Highly recommended!

I contacted Cal Pro Artificial Turf after coming across their ads on Facebook because I was ready…read moreto upgrade my front and backyard with artificial turf. As someone who isn't exactly a "yardwork girlie," I really wanted a beautiful, low-maintenance yard I wouldn't have to constantly upkeep. After collecting estimates from several other companies, I decided to move forward with Cal Pro Artificial Turf--and I'm so glad I did. The entire project was completed in just three days. Each day brought a different crew, and every team was respectful, professional, and considerate of my home and yard. They worked hard, took obvious pride in what they do, and thoroughly cleaned up at the end of each day--it was like they were never even there. Now my front and backyard look absolutely amazing. I couldn't be happier with the transformation!

We are so happy we chose Cal Pro Artificial Turf! Dylan and his crew completely transformed our…read morefront yard, and we couldn't be more pleased with the results. From the beginning, Dylan was easy to work with, communicated every step of the way, and made the entire process stress-free. He took the time to explain our options and helped us choose the best solution for our home. We really appreciated his honesty and guidance. The crew was professional, hardworking, and left everything clean and looking beautiful. If you're looking for a company that truly cares about its customers and delivers a clean, professional installation, we highly recommend Dylan and Cal Pro Artificial Turf!

Visited the showroom for ideas and samples. Excellent display of artificial turf with many product…read moreoptions and they make free samples available to take home and check in your own backyard. Daniel was our very friendly and helpful sales person.

I made a purchase at Artificial Turf Express totaling $6,422.70. Shortly after, within two hours of…read moremaking the purchase, I decided to cancel the order. The turf I purchased was never picked up, and the cancellation was made well before any processing or shipping could have occurred. However, upon canceling the order, Artificial Turf Express charged me a 20% restocking fee amounting to $1,284.54. At no point during the transaction was I informed about any restocking fee, either verbally or in writing. There were also no visible signs in the store that indicated the existence of such a fee. I find this charge to be unfair and deceptive. The merchant failed to disclose this critical piece of information before completing the transaction, which is not only unethical but also potentially illegal under consumer protection laws. I respectfully request that the BBB assist in resolving this issue by asking Artificial Turf Express to refund the $1,284.54 restocking fee. I believe that other customers should be aware of this practice, and I would like to ensure that the merchant adheres to proper business practices in the future.

The finished turf looks great, and we're happy with how it turned out aesthetically. Unfortunately,…read morethe installation caused several issues that have taken away from the overall experience. During the project, the support wire for our string lights was broken. While the sprinklers that were being removed were properly capped off as requested, other parts of our irrigation system were damaged. Several irrigation tubes appear to have been cut or disconnected, and the low-voltage power wires for the irrigation system were also cut. The most frustrating part is that troubleshooting and repairing the irrigation system may require digging up sections of the newly installed turf, creating additional expense and risking damage to a brand-new installation. The turf itself looks great, but I wish more care had been taken to protect the existing irrigation infrastructure and other outdoor features during the installation.

The initial installation was fine, but when they came out to make a repair, it made the entire…read moreproject look horrible. They were unwilling to fix the problem that they created.

I have worked with Darrick for a few years. While the service he initially implemented was good and…read moremet general expectations, I feel a lot of confusion and frustration regarding his communication style. This is not a one-time issue; throughout our interaction over the past few years, there has been a recurring pattern of him agreeing to a specific day or time to come by and then simply not showing up. This has happened quite a few times, with the most recent experience being the final straw. I first reached out in September 2025 regarding a sprinkler issue. After a no-show then, I followed up again in March 2026. Once again, he confirmed a timeframe to swing by, but never arrived and provided no follow-up to explain why. I have attached two snips of our message history here for reference. I have always tried to be patient, flexible, and polite, even offering additional fees to ensure his time was covered. If a professional finds a request unreasonable or is too busy, it is much better to simply say so. Instead, being 'ghosted' repeatedly makes it very difficult to plan or maintain a property. While I appreciate the work he has done in the past, the lack of reliability makes it hard to continue with his services.

We had a negative experience working with this company. Our paver patio is only a year old and it…read moreis falling apart. Our paver installation was a very choppy job where just after a few months our pavers turned dry, cracked, and shifted in many areas. We think that they were installed unevenly and without the proper support for the base. He has come back a few times to do "repairs" but the problem is the same.. the pavers keep cracking and shifting. When it rains our patio collects a bunch of puddles because it wasn't installed at a proper angle for drainage and so many of the middle pavers have sunk. Originally Darrick had said that he "wanted to make it right" and fix the patio but it takes him months to be available to come fix even the smallest things. Darrick also installed fresh sod with sprinklers but 3 of the corners have continued to die despite having even water coverage (per Darirck). Overall our lawn has grown very unevenly and it is very lumpy. It also has many different shades of green and different areas grow faster than others. He continuously blames the issues on my dogs urine and that we don't water it enough but the dog never goes on the corners where the grass keeps dying and we always water it based on his recommendations. We have been waiting for the second time since July and it is now the end of December and he has still not fixed it. Additionally, he will also leave his trash and supplies out in our yard for months at a time. Darrick is incredibly unprofessional because an honest contractor will come address the problems in a timely manner. He will not reply or make the proper repairs.

I don't write reviews often, but Erik and his team have earned this one. We've worked with them on…read morea few different projects around our house over the past few years, and every time it's been a great experience. Erik's also just easy to work with -- funny, laid back, never makes the process feel stressful. Communication is always clear and responsive. He actually thinks through options with us based on what we want and our budget. The work also moves fast without feeling rushed. Pricing has also been fair. Competitive, and often on the lower end compared to other quotes we've gotten. I usually get quotes from a dozen companies before starting any project, but Erik's team is the one I trust most. Highly recommend if you're looking for someone reliable.

I attempted to resolve this directly with the owner, Erik. I offered an update to his Yelp review…read moreif he would send a crew member to fix the dangerous, hollow foundation under the steps that collapsed three times. He chose to ignore my messages. I'm really trying to avoid hiring another company because I already paid in full. I just want this issue fixed. Furthermore, they had multiple workers on-site but performing a search of the official California CSLB database, I was not able to find an active contractor license for 'Garden Bros Landscape Services' or the owner to perform structural hardscaping over $500.