They have every part here you need on short notice to make an appliance repair for popular brands…read more Their prices are competitive with Amazon so you don't have to wait unless you don't want to make that drive here. They are open to the public, not just repairmen. That brings me to the other caveat in that you have to know what you are doing in terms of repairs even in the day of Youtube. I once tried to fix an old gas dryer that wasn't heating by replacing the solenoid. That wasn't it. Heh. I bought a new dryer afterwards.

I had a leaking discharge hose on my samsung washer. Everywhere I called or pulled up on line had…read morenone in stock. I would have had to wait until the next overseas delivery arrived and we know how that has been lately. I called this company and they have a dedicated operator to help you find parts at this store or the Spring store. Both were out of stock but the operator found an alternate samsung part that was in stock that would fit. Shanna B called me over and retrieved the part and double checked to see if it would fit on the computer as well as open the box to make sure I was ok with the part. It was very expensive as most samsung parts seem to be but I had to get the washer fixed. Shanna was very personable and cheerful and I appreciate that since often the counter salespeople can sometimes be rather unsympathetic to the public. So, I left happy and sure enough the part was not an exact fit but it is doing the job. No one will ever see a drain hose anyway! Thanks Shanna!

The service repair man took my washer apart and lost one screw cover…read more Everything should look the same after maintenance

They are a complete scam! The owner lied to us about the machine we were looking at and told us…read morethat it had just been serviced and he talked about the expense of all the new parts and actually told us he had tuned it up after all these repairs. He said he would also give us 4-5 extra accessories with our cash purchase. The machine doesn't run, it overheats as soon as it is turned on! We just bought it 3 days ago, and he refuses to give us our money back!! It's been a nightmare dealing with these guys. The accessories were suddenly not available and he now says he can't get them anymore?!?!!!! :-[ They need to be closed down.

Best customer service, parts came in really fast in couple days and made appointment the day after…read more Refrigerator Technician name Austin came to my Conroe Texas Home in Artiva Community. As a military veteran he was very knowledgeable and very professional. I want to say thank you for your service and best work ethics. Thank you again. Ray

Excellent! I had a bad garbage disposal, and the repairman was right on time and replaced within 30…read moreminutes. I highly recommend!

I had a refrigerator not cooling and called On Premise Repairs and spoke with James who was kind…read moreand professional and asked questions regarding the appliance and got an appointment set for me early the next morning. James (another James) came to the house took one look and knew exactly what the problem was and went to work to repair it. James is very knowledgeable about repairing appliances, he sent me a text telling me he was on his way and what time he would arrive. The bill was quiet reasonable and his workmanship was amazing. I highly recommend this company for your appliance repairs!

Great service . Reasonable price. Professional . They…read morearrived on time and find no issue . Only charge me for trip charge. Very fair and morale

Highly recommend them. Professional, on time and honest. 10 out of 10!! We maintained consistent…read morecontact while parts on order. They were flexible w my schedule. Very pleased overall.

Victor was on time, knowledgeable about our washer/dryer combo, and repaired it promptly. Good…read morecommunication, pleasant to work with. I recommend him for appliance repair.

Made an appointment with them to fix a dishwasher and they were a no call/no show. Called/texted…read morethe numbers they provided and received no response in return.

Took a few days to order the part. But one the part came in the did an excellent job at a fair…read moreprice. Only issue is getting in contact with someone.

Mike fixed my new LG Sidekick after LG sent an incompetent delivery company to do the installation…read more Mike is very thorough and honest. He provided great service same day.

Our dishwasher had a water leak problem. HQ Appliance Repair came on time and quickly identified…read morethe problem. He was professional with the work and the cost was reasonable. He also offered advice on the dishwasher. I definitely recommend HQ Appliance Repair.

Very prompt and professional service. The technician repaired my washer, and when it started making…read morean odd noise afterward, we called him back. He turned around right away and quickly resolved the issue. Great follow-through and customer care.

The service on my Speed Queen washer was exceptional! The tech was on time, friendly, and…read moreprofessional. He was able to diagnose the problem and fix it quickly. Thank you Doctor Appliance Repair!