I had an excellent experience with Chance and Michael at Pipe Dreams Plumbing. As a military family…read moremanaging a rental property from out of state, responsiveness and trust are incredibly important, and they exceeded expectations on both. When our hot water heater failed, Chance quickly assessed the issue by having our tenant send photos. He was able to determine that the leak was coming from the unit itself (not the pipes), which saved valuable time and avoided unnecessary delays. Although the initial installation timeline was about two days, I shared that our tenants have small children and asked if there was any chance for an earlier opening. They went above and beyond, contacting us the very next afternoon after they finished early for the day, and were able to complete the replacement ahead of schedule. Their pricing was transparent, the installation was efficient, and their communication was outstanding. We received updates via text, email, and phone. Michael sent a photo after the work was completed and also made it easy to handle payment remotely. Most importantly,I felt confident that they were taking great care of our tenants in our absence. It's rare to find this level of professionalism, service and integrity and I recommend them with complete confidence.

I reached out to several plumbing companies in Las Vegas for a quote to replace my laundry box…read moresince the old gate valves were leaking and outdated. I spoke with Chance at Pipe Dreams Plumbing and he was quick to answer, very transparent about the scope of work, and fairly priced compared to competitors. Scheduling was easy, and he was upfront that drywall would need to be cut to replace the box (drywall repair/paint not included). Michael and another technician arrived on time, were professional and tidy, and completed the job without issues. They also accept credit cards with no extra surcharge. I'd definitely use Pipe Dreams again for future plumbing needs. Thank you!

called them on a Friday evening and they were able to install our new water heater the very next…read moreday. They were professional, very knowledgeable, answered all our questions, and their price was extremely reasonable. Definitely recommend Nothing But Water Heaters for all your water heater needs!

Excellent, fast service! The team is highly knowledgeable and professional. I recently purchased a…read morehome and the existing water heater dated back to 2005. Given its age, I decided it was time for a replacement and I'm so glad I did. The difference is incredible! The installation process was smooth, they answered all my questions, and made sure everything was working perfectly before they left. I truly appreciate their honesty and efficiency. I'm extremely happy with my decision to go with this company and would highly recommend them to anyone in need of reliable service.

Requested a quote for a water heater replacement from Mundo and was asked to take a few photos of…read moremy old water heater. He advised me of the price almost immediately. I told him I needed to obtain a few more quotes before I made my decision. After obtaining two more quotes and reading past reviews, I hired Mundo. Mundo was professional and on time. He replaced the unit in approximately 1.5 hours. He did a great job on the installation and had the best price with an 8 year warranty on the water heater, along with a 4 years workmanship warranty. You won't find a better deal around.

It's very easy to work with them. Taking a few pictures of your water heater unit, and they will…read moregive you straightforward estimate. The technician "Josh" is knowledgeable and like to share the maintainance tips with you. Keep their phone number in your contact list.

Called to get our garbage disposal fixed. Nick was willing to give us advice to fix it over the…read morephone but couldn't since it was a Moen. He sent his son Zach out, who was able to replace it with an Insinkerator one. Zach communicated with us regarding his arrival time and replaced it in about 30 minutes. He followed up with our home warranty company (Achosa, which is another awesome company to work with). All of this got accomplished within a few hours. I would recommend On Time Service for any plumbing needs you ever have. They are in our speed dial now.

If I could rate this company a "0" I would. I'm disgusted that a company like this even has a…read morelicense at all. I feel it's my responsibility to warns others about this company. I double checked the phone to make sure this was the correct company that came out. On 3/29/2026 I had an active leak so my landlord called this company. Richard FaceTime me and I showed the active leak flowing out of my ceiling. We were trying to locate the shutoff valve & he had me to try to turn the knob on the water meter valve. He said we're gonna have to send out a water restoration company. So I informed by my landlord that the plumber was 20 minutes out. Not Richard who FaceTime me but another man came out to the property. When he got here, he tried to turn the water meter valve with a wrench. I asked him why he doesn't have the long stick tool to turn it that most plumber has. His reply was I forgot it. I'm thinking what kind of plumber forgets his tools. He wasn't able to turn it cause it was stuck. Anyway he takes some pictures and says to me, I'll be back to take more pictures once a claim has been started & the plumbers will come and fix the problem. I'm like what? You're not even a plumber? So I call the landlord back & told her that Richard sent a water restoration company and it wasn't even a plumber who came by. (Mind you, I have an active leak in progress.) So she calls the plumber and Richard calls me back and I tell him that wasn't a plumber you sent! He said no it was the water restoration company. I asked him what about the active leak flowing? He said I'll let you know when I'm on my way this afternoon. I said "this afternoon" So I am supposed to wait until this afternoon with all this water flowing? It was only 9:50 in the morning. So I ask him, so I have to deal with flowing water on my floor damaging property until you decide to show up this afternoon? I text the owner, he tells her one thing & tells me another so she must have got on him cause now he's all of a sudden on his way after wasting all this time. He should have been on his way when he called & FaceTime me seeing the active leak on the screen. He tells me he does a lot of work in these old townhomes (Paradise Village) he's doing everything but address the active leak itself. What most people don't realize it that a plumber gets a kickback from the water restoration company so they want to get a claim open as soon as possible. What is wrong with people these days. He was letting the active leak continue probably to create more damage. The more water damage, the bigger the restoration and the bigger the kickback. Then he realizes that he made things worse by opening up the valves and looks at the ceiling and says your landlord has to put you in a hotel, this is inhabitable & just left leaving the water flowing. I wanted to write this review to warn others about this company and to encourage others to read multiple reviews both good and bad I it's entirely before deciding to hire. I'm so disappointed in this company and must warn others to beware of this company. In desperation I ended up calling a friend of mine whose roommate was an actual master plumber that actually stopped the water flow & fixed the plumbing. Why didn't I call him in the 1st place? Because the landlord was responsible in sending a plumber. But thanks to my friend she now has a reliable plumber who first interest isn't to try to get a kickback from a water restoration company but to actually help his customers. If I could upload a video to yelp on how On Time Plus left the active leak I would. People please beware!

Mason did an outstanding job fixing our AC unit, and I couldn't be happier with the service. From…read morethe start, he was professional and courteous. He arrived exactly on time, which we really appreciated since we had to work around our family's schedule. After a quick introduction, he got right to work diagnosing the issue. What stood out most was how thorough his inspection was. He didn't just do a quick fix and leave. He checked the thermostat, refrigerant levels, electrical connections, airflow, and the condenser unit outside. While he worked, he explained what he was seeing in plain terms so I could actually understand what went wrong and how to prevent it in the future. It's rare to get a tech who takes the time to educate you without making you feel rushed. Mason identified the problem quickly, walked me through the repair options with clear pricing from Marc Lewis, and got our approval before doing any work. The repair itself was efficient and clean. He tested the system afterward to make sure it was cooling correctly and even replaced the filter and cleaned up the workspace before he left.

Not worth the value. High, high sales pressure that made me…read morefeel taken advantage of, and icky. I scheduled my appointment @3am in order for Goettl to arrive in the morning. (Non emergency situation since it's just the beginning of summer) When the tech came out he was punctual, and came in with a neat uniform. He quoted me $2k+ then said, "I can replace the following parts, but I can't guarantee how much longer your unit will last." "If it were me I would get a brand new unit." I informed the tech he was my first estimate/quote of the day, and that I have 2 other techs scheduled, "I'll get back to you." The look on his face looked irritated that I was not ready to make a decision. He also didn't understand the social que that "I'll let you know," means to also leave my home. As I tried walking him out he said "let me at least get you some air flowing." And at the time it seemed like a genuine act, & such desperation for sales, in my head I remember thinking "damn, if this tech doesn't make a sale is he going to get fired?" That was the pressure I felt. So I was over charged for a capacitor. Replacing the capacitor did not fix my issue. I suppose this was a learning lesson for me, that when obtaining a quote, next time I'll stand my ground, and just ask the tech to straight up leave. Or I can make sure to have a male friend present. I requested $120.00 refunded to me, out of the $300 I paid. That would make this icky feeling go away. I have not heard back from the operations manager. Do some research before moving forward with Goettl.

Classic Water Heaters was fantastic from start to finish. David and Tristan, the father and son who…read morerun this family-owned business, were prompt, professional, and friendly the whole way through. They matched the lowest price I could find anywhere, showed up right on time, and did a great job installing a new Bradford White water heater. I also asked them to take a look at my backyard water hose spigot while they were here, and they took care of it quickly and without any fuss. It's clear they take pride in their work and genuinely care about helping their customers. Highly recommend Classic Water Heaters for honest pricing, great communication, and a true family touch.

**10 Star Rating *** I highly recommend this family owned…read morebusiness!! Dave, Cindy and Tristan are wonderful people and consummate professionals. From the 1st contact with Cindy (a warm & kind person) to the actual service with Dave, Tristan and Cindy it is an excellent experience. In today's world where it is so difficult to find qualified professionals who will show up and perform quality work I am grateful to have found Classic Water Heaters.

I requested a quote to buy a new water heater from…read more Desert Water Heaters, Las Vegas Nick, the Water Heater Installer Stopped by, with a Nice New RUUD Water Heater And He Offered to Install & Sell me the Water Heater For a Very Reasonable Price, Nick P. Did a Great Job with the Water Heater Installation And He was Very Professional & Courteous ! I am Very Satisfied with My Desert Water Heaters And Nick P. Installation Service And My New RUUD Water Heater ! Thank You, J. Larsen

Woke up to our water heater leaking. Called Desert Water Heaters and they were here within 6 hours…read more Andrew was awesome. Explained issue and what the remedy (replacement) is. Andrew replaced the unit in a professional and courteous manner. Would highly recommend. Big thank you to Andrew!

I've used HIPS many times and they do great work. Ask for Kyle, he's their best. I recommendread more

Today, we got a notification from the water company that we had a potential water leak so we called…read moreHip's Plumbing. Ed Cappasola came out within the hour - he was amazing! He went through the usual routine and determined that our issue was actually outside - an irrigation leak. He was knowledgeable, professional and clearly knows what he's doing. What a refreshing experience! I would highly recommend Hip's and Ed in particular!!

Andy and Kevin were very professional in mannerism and skills on the trade. They set up my reverse…read moreosmosis tank on my kitchen sink efficiently and in a good timely manner. The price was around what I expected. Will definitely call them again within 6 months when the filters need replacing. Amazing professional service overall.

When our water heater finally failed after 11 years, we needed a replacement fast! We were referred…read moreto Monkey Wrench Plumbing by a trusted friend that does home inspections - so we went with them and I'm so glad we did! After taking to Walter about our options, we decided to upgrade to a whole house water filtration system and a tankless water heater. A day later - we have hot water again thanks to Sergio and Andy's quick and professional install. They totally rocked out the work - and are super nice guys as well. Once they finished the install, they told me how to maintain our new equipment, how to change filters, etc. Everyone at the company from reception, to quotes, to install were very nice, polite, prompt in communications and professional. We'll definitely be using them for any of our plumbing needs in the future.

Travis did an amazing job! He replaced my hot water heater with such care and took out the old one…read morejust as carefully. It was a tricky job but he never had one bad thing to say. Travis was an expert and he knew his job well. He had a smile on the whole time and was very courteous. I can honestly say that I'd use Water Heater Paramedics anytime, especially since the great job Travis has done! I'm very satisfied with the service I was provided and I would recommend Water Heater Paramedics and Travis any day!

Excellent service. Travis was very professional and friendly. He answered all of my plumbing…read morequestions and gave me helpful maintenance tips to help save me money on future water heater repairs. Thanks, Travis!