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    Unikoo Glass And Hardware

    4.7 (14 reviews)
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    Stair glass railing.

    Yvonne from Unikoo Glass helped us with the process of getting our new stair railing. She provided excellent service and reasonable price. We're please with the end result.

    Black color

    Excellent service and high standard quality. I bought 3 sets of bathroom glass slice door here. My decoration team unfortunately didn't install them very well. And they lost some parts as well. So later on I realized a lot of discrepancies. Ex: glass door upset down, missing parts... Luckily Sharon (Boss of this firm) introduced me a good craftsman and she gave me the loss parts for free as well. Eventually I got my house glass door as it is as exhibition in the company. I really appreciate her help and patience. Most of all good quality of their product as well.

    The beautiful Glassdoor in my remodeled bathroom

    I was in need to buy a glass door for my bathroom remodel in hurry recently, but I could not find one on the market because the size of the the door is not standard one. My contractor suggested me to contact Sharon, the owner of Unikoo Glass and Hardware. Sharon responded to my message very quickly. After I send her pictures of the space for the Glassdoor and the size of the Glassdoor, she said she could customized make the glass door for me and the glass door would be ready in three days. She also payed great attention to detail and chose published hardware for the Glassdoor to match my bathroom rainfall shower head. Sharon did get my Glassdoor ready in three days as she promised. I am very happy to get the high quality Glassdoor Sharon customized made for me in such a short time. The Glassdoor makes my bathroom looks so beautiful. Sharon always answers my calls with any questions. I strongly recommend unikoo glass and hardware to anyone who needs glass and hardware products.

    towel bar and toilet paper holder in Chrome, looks amazing

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    7 months ago

    Good quality with reasonable prices. I have ordered 3-4 glass shower doors from them.

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    1 year ago

    Quick turn over, staff were helpful to place the order. The only thing is I wish they offered delivery service.

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    10 months ago

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    4 years ago

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    4 years ago

    Good material .. easy installation . 100% recommend their product . Come check them up. Can't beat their prices .

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    4 years ago

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    Review Highlights - Unikoo Glass And Hardware

    Luckily Sharon (Boss of this firm) introduced me a good craftsman and she gave me the loss parts for free as well.

    Mentioned in 4 reviews

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    Max's Hardware

    Max's Hardware

    1.8
    (28 reviews)
    $$$

    Craftsman ratchet bought at ACE froze. Website says take any defective wrenches to swap. Walked in…read more& counter attendant asked what I needed rather dry. I explained & he said "we don't sell Craftsman, go to Home Depot!" . Never mind that I bought the set at ACE, perhaps something changed or this particular store doesn't have or doesn't like to honor warranties, or the attendants just don't appreciate their jobs or customers. I called Lowe's Covina & Edgar in Tools said "craftsman are guaranteed for life, bring it in & we'll swap it...but please give me the size & I'll make sure we have it in stock". 25 minutes later I walked out of Lowe's with a brand new replacement wrench. We're told to buy local and that ACE has better service than "big box stores". Unfortunately that is not true. I wish Max's Hardware only the best, but I will NEVER return to this store and will cancel my ACE discount/rewards card membership.

    Leaving my review based solely on the horrid customer service. My family ordered a custom piece of…read moreglass, which ended up being four inches too short. I knew it was nonrefundable, but I politely called on behalf of my family to figure out where the miscommunication happened. The girls who picked up the phone were very nice and understanding. This review is not about them. They asked me to call back the next day to speak to the owner. Like I said, I was very polite, I wasn't mad, I just wanted to understand what happened. I figured it was possible that the mistake was on the shop's end and thought they would make amends for it if that was the case. I was not expecting a free new piece of glass or a refund. I just wanted to know what happened. After explaining the situation, the first words out of the owner's mouth were, "Listen carefully because I'm only going to say this one time..." He proceeded to scold me and insult my family for, according to him, providing him the wrong measurements. Then he repeated over and over that the order was nonrefundable. I said, I understand that. I just want to know what measurements were jotted down and whether there is a discrepancy between that and the actual numbers. He lost his mind. I knew it was a lost cause, so I just hung up. My family was considering reordering for the correct size, but his approach was absolutely horrible. Given the rest of the reviews, it seems like this is a common occurrence. To hell with this company.

    Merritt's Ace Hardware

    Merritt's Ace Hardware

    3.9
    (169 reviews)
    $$

    Beware of the store Manager here is why ! I visited…read moreMerritt's Ace Hardware on Hacienda Blvd with my e-bike because there is no secure bicycle parking outside. Before bringing it in, I asked the cashier if it was okay since I was only going to be inside for a few minutes to purchase a few items. The cashier said it was fine. A few minutes later, the store manager, who I believe is named Evan, came through the store yelling, "Whose e-bike is that?" in front of other customers. Instead of speaking to me professionally, she immediately became confrontational. I calmly explained that I only needed a few minutes to finish my purchase, but she responded by insulting me and using profanity. I'm an adult, a paying customer, and a regular shopper at this location. There was no reason for the situation to be handled with shouting and disrespect. If there was a store policy, it could have been explained politely instead of creating a scene. I reported the incident to corporate, but because this location is independently franchised, they were unable to resolve the issue. Based on my experience, I cannot recommend this store while this manager is in charge. Customers deserve professionalism and respect, not public embarrassment over a situation that could have been handled with a simple conversation. Ty

    Customer service is horrible I tried to return two new products unfortunately I had lost the…read morereceipt but did have the credit card I'd used and they refuse to credit my account I believe this is bunch of BS and owner being greedy I recommend going to home Depot or Lowe's their customer service is great they just ask for your ID give you start credit or return to your credit card easy peasy I'm a landlord of four properties and purchase a lot at hardware stores and I could assure you I will NOT be shopping at this Ace store any longer

    Unikoo Glass And Hardware - glassandmirrors - Updated August 2026

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