Let me start with, we were there for close to three hours. We had a group of 10 and one waitress serving us along with the rest of the restaurant on a Saturday night! It took us about 30 minutes to get drinks and an hour to get our food. Our food came out cold and French fries were hard. It took another hour to get our checks and pay for them. I was very frustrated with how costly everything was and how everything came out. I would not recommend dining here. By far the worst experience I've had at any restaurant in STL. read more

Fabulous food and service. If you are looking for the St. Louis experience, this is the place to go. My fiancé and I have been a few times, one of which was Valentines. It was busy and the food came out quickly as well as the drinks. They have a super fun cocktail "comfortably numb" that comes with a flower that numbs your mouth before you drink-- it's amazing. trying several menu items at this point, my favorite items have to be the grilled Caesar and avocado toast. I can't wait to go again! read more

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I hate giving bad reviews I really do. Only because the people working are so so nice and well mannered. But the food for the price is not good. It was not great. Burnt bacon, tasteless bland eggs. The dinner was almost $100 for salmon that tasted microwaved, same with the steak. So sad bc we were really hoping for better. read more

I received horrible service at this location. I also, had coworkers eating here and they expressed that the service was completely unacceptable. The restaurant is under staffed and the server and bartender disappear for moments at a time. There is so much confusion as to what is going on at this place. The female bartender was rude and I won't be dinning at this location again. read more

Not bad but wayyy overpriced. Good ambiance, nice service. The electronic menus are useful.

Horrible service so at this point I've never tried the food. Tried to call for room service last night- no one answered. Tried to call for room service for breakfast-voicemail full. Tried to call for room service for dinner- voicemail full. Called front desk and was transferred to place the room service order. After about 5 minutes on hold, we were told the only vegan item on the menu which everyone in our party was ordered had been removed. I asked the gentleman if there had been a replacement vegan dinner entry added and he said he didn't have time to look at the menu and I could come down to the restaurant to see the new menu since the one shown by the QR code was wrong. I told him I didn't really need to see the whole menu if there wasn't a new vegan item and I would prefer he just tell me if there was any vegan entree (they are well-marked, so he wouldn't have had to guess). He said he was really busy and didn't have time. I told him that I would prefer not to get dressed (I am in my pajamas) and that this was surprisingly poor service for a hotel restaurant. I said I'd already wasted 30 minutes trying to order from them and he said he didn't believe that (between the 3 failed attempts to order room service and multiple numbers called and multiple holds it was more). I started explaining that and he kept trying to interrupt and then hung up on me. It is pretty simple- do you have any vegan entrees? If no, I can move on to Doordash. I shouldn't have to get dressed and come down from my room to get an answer to a simple question which has a high probability of being no if you've removed the only vegan item on the prior menu. Complained to hotel. 20 minutes later they brought up a menu saying vegan items labelled V but not a single item (breakfast, lunch, dinner) labeled vegan. Had to have them bring ip a microwave and drive 40 minutes to Trader Joes to get dinner. Won't stay at the hotel again even though I love the property and have stayed here consistently over the last 5 yrs simply because the restaurant is useless, rude, and can no longer accommodate different dietary needs. read more

We stayed at the hotel and the rooms were great but the restaurant bar/restaurant was awful. We were seated and promptly ignored for about 20 minutes until we could even order food or drinks. Appetizer selection was poor and the ones we ordered were small portions. We then tried to order room service later and, despite saying on their room service menu "our chef would be happy to accommodate any special requests due to food allergies or vegetarian needs", they had ZERO gluten free options. Cute hotel, horrible service. read more

First I want to say that when we did get our food it was good. The rest was a shit show. Of course you start with drinks. There was 4 of us. Drinks came out 10 minutes apart. We ordered French onion soup that came out 30 minutes after we ordered it and that was only after we had to ask the manager about it. Salads came out 45 minutes after we ordered them. Our reservations were at 7:30 and our main course finally came at 9:45. They obviously don't have their act together after being open for 5 months. I would avoid this place. read more

The building is beautiful. However, the menu is far too heavy. Nearly everything is deep fried, sauced, or dry rubbed --even elements of the salads. They are clearly trying to articulate the "St. Louis" theme, but it goes too far for a restaurant in this type of hotel. This has been my experience across the Autograph Collection hotels with Marriott. They give too much discretion to regional owners in the menu of their hotel restaurants. The effect is that they cater to the local community, but not to the wide variety of preferences of the hotel guests. The bartenders are friendly, but a little too casual in both presentation and interaction with guests. Add some lighter, healthier fare to the menu to cater to a wider audience. Tighten up the service with slightly more polished staff. read more

This was our first time here. Probably the worst meal and worst service at any restaurant we have been in St. Louis. So disappointed. The hotel seems lovely and great bar ambiance. It's too bad the food and service were terrible. We won't be back. read more

Excellent...we really enjoyed our meal...first restaurant I have been to in a long time where the noise level was very tolerable thanks to some new technique they employed on the ceiling. Hardest part was trying to decide what to order...everything sounded delicious but we eventually ordered the house grilled Mayfair salad - delicious but could have used a tad more dressing....the main courses that we ordered were: mushroom ravioli, chicken fried chicken, pork chop -- all were very very good. Low points....while our waitress was very good, fun, polite, etc. the service seemed very disjointed -- waiting quite awhile for our cocktails, then our second cocktail order was messed up not getting what we ordered and again a long wait...maybe the bartender was overwhelmed (they were busy). Desserts were "fair" nothing to write home about...chocolate brownie with salted Carmel ice cream and bread pudding.... Decor was very nice if a bit hotel "coffee house" feel - not truly upscale but still very nice.... Overall a very good experience and will be going back...I think over time the few issues will be ironed out....still a very new place. read more

We had the greatest experience here last night. They had just changed the menu. The waitress was exceptional at steering us to the dishes we might like. We were a table of ten and the service was great! read more

Delish!!! Great service abc great drinks!!! It was awesome!!!!! My nephews GF left her ring in the bathroom at the hotel, it was turned in and given back to us !!! So awesome!!! Thank you!! read more

10pm, sat at the bar for 20 minutes with no acknowledgement even though the bartender was walking back and forth multiple times. Kitchen staff came out trying to give an order or food to people at the bar (nobody had ordered it). Eventually they gave up and handed it to a couple that had been waiting 30 minutes for a different food item (which had been forgotten). Place is a hot mess....and I'm a guest at the hotel. Do not go here. read more

Went for lunch - would not recommend at all. Service was poor, and there were only three tables occupied for lunch. Toasted Ravioli was certainly frozen (I'm guessing Louisa brand from the Schnucks down the street). Burger was okay, once I took the blood soaked bottom of the bun off.... It was almost comical at how bad it really was. Waited about 20 minutes for the server to collect the check...again, there were three two-top tables occupied. Ambiance is 10/10...but that does not make a restaurant. If it was me, I'd just stick to the bar. read more

We stopped in without looking at reviews: our first mistake. We ordered drinks and an appetizer to start, which is when the real trouble began. Being seated fairly close to the bar, I could see when our drinks were ready-- it took 15 minutes for our waitress to notice and serve them. Another long wait later, we finally got our Toasted Ravioli appetizer. They were literally so hard I tapped one against the plate and it sounded like I was using a hockey puck. Our entrees were just as disappointing. The menu tries to be trendy and different, but it's overpriced and the food is simply... disgusting. Overall, it was a waste of time and money. Food 1/5 and service 1/5. read more

Our large party enjoyed a wide variety of dishes tonight. The toasted ravioli are home made and excellent. The sugar toads were a first for us & delicious. Amongst our group a wide variety of dishes were enjoyed: high end Mac n cheese, Friday night slow smoked short rib ( more like melting steak in brontosaurus size), Missouri mushroom ravioli and NY strip steak. We really enjoyed our evening & the service was excellent. We will be back! read more

Went here to get a few drinks once we arrived in Saint Louis . The decor was nice and the drinks were good and one tasty old fashioned. They had a friendly staff. Happy hour was only in beers and wine but no cocktails. read more

I have been here for lunch a couple of times and am a fan. The food was good and service excellent. My visits were after their recent opening and did not experience any early kinks. I recommend the red hot ripplets catfish po' boy. Very unique and quite tasty. Excellent decor within this completely renovated building. read more

Let's start with the positives: Swift, attentive valet service on a rainy night. A warm welcome. The space, in a renovated hotel, was very chic. Our drink orders brought quickly, with an entertainment factor: the fellas ordered smoked manhattans! The food was fantastic! They just switched to their Fall menu. I ordered the Sweet Potato Gnocchi, which came sauteed with swiss chard, roasted red pepper, and walnuts. My husband ordered the Pork Shank with Bleu Cheese Gorgonzola. Our friends ordered a roasted chicken and brisket dishes, respectively. Unfortunately, this is where the Negatives take over: It took more than an HOUR for the food to be served. Likewise, a second round of drinks for the fellas never appeared. As there was no bread or other nibbles, we started to seriously consider bailing out. After FINALLY catching our server's attention, we asked to see a manager. We could see her talking to someone who appeared to be in a supervisory role, but he walked towards the kitchen. Another gentleman from the bar brought the drinks over, said his name was David, and apologized profusely. The food then finally came out. David, to his credit, said the entire bill was on the restaurant. The place was not busy, and no one seemed to offer any reasonable explanation. The food was fantastic, but the overall experience was a big disappointment. read more

I need someone to explain to me just what happened, like exactly what was the problem, last night (Valentine's Day). We were left sitting there at our table for 90+ minutes and never saw one crumb of food - NOT ONE SPECK. After taking our order, our server NEVER came back to our table once - not even one time - to check on us. We arrived slightly early, so we had even gotten seated just ahead of our 7:30 reservation, but then once it was after 9:00 we simply had to leave and go scare up some dinner elsewhere. And I know for a fact that there were other couples that also eventually just had to give up and leave. This was just the most absolutely unacceptable, worst service I have ever EVER received in ANY eating establishment ANYWHERE. Just completely ruined our Valentine's Day. Unbelievable. I am actually demanding an explanation as to how this could have happened. Somebody here, I don't know who, but somebody "running" this joint should really be ashamed. Even someone just checking in on us ONCE and explaining that you were backed up or running behind might have helped a little here. Or at least just getting the "Starters" out to us. For example, I can't in my wildest dreams imagine how it was impossible to get just three shrimp and a potato cake out to our table within 90 minutes, even if the rest were going to be delayed. At that point, even some complimentary cheese plate or something that didn't even involve being cooked might have been appropriate. Words just escape me for what an utter and complete disaster you have here that you are portraying as a food restaurant. Please stop. Stop trying to take people's money when you simply cannot deliver. Getting ALL my money back on this, one way or another, and would NEVER EVER step foot in there again. I mean, I am not even someone who takes the time to write up reviews like this. I've been places where you say "Well, they were having a bad night." but you just kind of move on with your life. THIS however was a whole new level of NON-service that I have never seen, so in THIS instance, I am taking the time to warn anyone else who might be tempted - DO NOT WASTE YOUR TIME OR MONEY ATTEMPTING TO EAT AT THIS PLACE. It is taking everything in my power not to use any curse words in writing this. Someone in charge please tell me though - what on earth went on last night - how could it have been THAT bad? Just mind-boggling. AVOID, AVOID, AVOID. read more

Our brunch was amazing and our server Tiffany made our whole morning brighter. I had the Benedict breakfast and was incredibly happy!

Awesome food, drinks and atmosphere. Prompt friendly service!! Portion size is incredible!! One of our favorite spots in downtown STL!

My wife and I went for a light lunch on a cold Sunday. We wanted to try out the Famous-Barr french onion soup and it hit the mark. A fine bit of nostalgia, but they've kicked it up a notch with some chunks of prime rib in the broth. Brought back memories of having that delicacy next door back in the day. The Mayfair Grilled Caesar was excellent as well. They've done an excellent job refurbishing a classic building into a classy hotel & restaurant. Excellent service as well. We'll definitely be back! read more

Very poorly run. Only 2 servers on during 4th of July and it was pretty much chaos. Many people left upset.

We have been anxious to try Union 30 and it did not disappoint! We had the avocado caprese appetizer and it was very good. The ball of fresh mozzarella was to die for. I had the salmon...wonderful and my husband had the catfish and he really liked it. I also ordered the French Onion soup. I liked it very much, but it was very spicy and I don't remember Famous Barr's being spicy. I could handle it but that part was a surprise. So just a heads up. Mike was our server and he was awesome. He also gave us a tour of a couple of the hotel rooms which are drop dead gorgeous. David at the front desk was also very helpful and knowledgeable about the hotel. We will definitely return. read more

This review is being written during Covid, however, it's now October 2020. The hotel stayed open the entire time and as people are getting more open to travel the hotel has been busier. We are locals so I come in every few weeks to grab breakfast at the restaurant. There is only one server ever but while he is an excellent server he is just too busy to accommodate every table which just doesn't work. I'm sure the hotel could use a part time waiter on weekends to help out. There was no more milk, we were served almond milk which there were curdled pieces floating on top. The eggs were undercooked and slimey. I got coffee served in a paper cup even though all other drinks were in glasses. Pretty sure it was at least a $5 cup of paper coffee. My menu was on a tablet and it was dead. And we were given plastic ware because they were "out" of silverware. We still paid for everything and tipped 20% because it's really not the waiters fought the hotel is just under staffed and apparently not being managed properly. While we were there we watched at least 3 groups walk out of waiting in line bc tables weren't ready and one server couldn't seat them. 3 tables of customers could have paid for that extra server. Just saying. read more

Very hit and miss. There were several items on the menu that were unavailable when we tried to order them . We were a group of eight. The mushroom ravioli was flavorless. The chicken and dumplings were odd. The worst was the bar. It took 45 minutes for one drink to arrive at the table, then took 50 minutes for another. We were told the bar tender was looking for apple juice to make one of the cocktails. You might think it was because the TWO bartenders were slammed. But this was a Sunday night. There were four tables and zero people sitting at the bar when we ordered. Two women came in and sat at the bar and were served right away. At one point there were six people at the bar, two bartenders and still only three or four tables dining. The table waitress was friendly and helpful, but also a bit slow on the pacing of the meal. We wanted to order dessert, but as the service was so slow, some of our group had to leave. We were afraid it would take too long to arrive. Never would I return to this restaurant/bar. I've never seen such horrible service at a quality establishment. read more

Even though hotel restaurants are usually lacking, I had higher hopes for Union30. Unfortunately, the trend continues. This was mediocre at best. I suppose if you're staying at the hotel and didn't want to walk or Uber elsewhere, eating here at least would prevent you from starving! It was definitely not crowded, however, our waitress was either Johnny on the spot or she disappeared for great periods of time. Hubby had burnt ends for a starter and was pleased. I had the "Hill" salad and was underwhelmed. Mostly lettuce, too many onion chunks (not slices - more like wedges), too few artichokes ( just one) and too few red peppers. Hubby had the Tuesday special- which was the only reason we came- which was pork steak and fries. He said that it was good and had had great flavor. I had the blackened catfish which came with crawfish etoufee and shaved Brussel sprouts. Disappointing dish- the fish was too blackened and there was zero flavor- skimpy on the shaved Brussels sprouts and if it was crawfish etoufee, the crawfish must have swum away and it too had no taste. Hubby had bread pudding for dessert and enjoyed it. Bottom line - St. Louis has way too many dining choices to have to just settle for mediocre. If one is staying at the hotel, maybe yes, but no need to drive downtown just to pick this spot to eat. Perhaps with time, the kitchen will get better - which it needs to definitely do! read more

This hotel and restaurant are really not prepared to "open." I'll leave my comments here on the restaurant only. It is truly astonishing how bad the service is here. I went down for breakfast this morning at 7:05 and waited 5 minutes before anyone showed up on the floor. Turns out there was only one person on the shift and, despite her efforts, there was really no way she could handle even a small number of diners. I ordered the hot cereal with fruit and by 7:35 it still had not arrived. So I left as I had to collect my bags and get to an 8:00 meeting across town. The problems here start with management. This morning's server was running hard to please diners but there was nothing she could do on her own. She did apologize to me and thanked me for my patience. At one point a more senior hotel employee in a suit and tie walked by and the server raised both of her arms up pleading for help. None arrived. While I don't really like breakfast buffets at hotels (particularly the scrambled eggs which get hard and have an unnatural color consistency which suggests they are highly processed), they do have the benefit of being fast. If the Hotel St. Louis wants to attract business travelers (and I don't have any sense of what market they are targeting) they are going to have serve breakfast quickly. Obviously I can't comment on the food here. I would say the menu needs a few more healthy breakfast choices. As I was leaving the hotel to get in my Uber, I stopped at the lobby coffee stand to get a coffee for the road. It was empty! Marriott needs to get some resources in here to straighten this place out. Current management is not up to the task. read more

This was the second time staying at the hotel and the first time eating at the restaurant. I sat at the bar, bar tenders were friendly and very attentive. I ordered a cup of cream of mushroom soup and the grilled caesar salad. Both came out quickly. The soup was well seasoned and had a good earthy mushroom flavor. The salad was also very good. I also had a taste of the pork belly burnt ends with a habanero jelly, that was outstanding. I can definately recommend this restuarant. read more

Not impressed. $16 for a small salad w/chicken and an ice tea. Ordered The Hill salad. Half of it was the core of the lettuce, there were no artichokes on it and 1 piece of shaved parmesan. The chicken had little to no flavor. The salad I make at home is better. read more

My partner and I have been coming for a couple of years. Jennifer U has always been wonderful. Scotty, sous chef, is always available to explain gluten free options. Food is always great. Very enjoyable atmosphere read more

So good. The service was great with a waiter who was very knowledgeable about their bourbon selection. Enjoyed the burnt ends for an appetizer and french onion soup for starters. Both were excellent. The smoked short rib, the friday special, could be the best thing ever eaten. It was the size of an entire plate, maybe 40 ounces, insane portion for 19 dollars. Will go again soon. read more

I have never written a review before but felt I owed it to anyone that wants to try this place. The first time we went it was just as bad as the first. Always want to try to give places a second try or chance and unfortunately just as bad. Service is slow and we were the only diners. We ordered a burger medium to split and it was well done. Our salads came out before our cocktails. Only 2 customers at the bar. My cocktail did not taste like what I ordered and couldn't even drink it. We ordered a burger and a side of carrots. They forgot the carrots. How do you forget a side dish when you are only cooking one meal for the restaurant and we were the Inly 2 customers at the time of our order. As we were sitting waiting for our carrots, it appeared both chefs came from the kitchen to talk with a table that just came in. Why didn't you bring out the carrots and why did that take priority over our meal. I shudder to think what would happen if you had a wedding there. I would never ever trust they could handle a room full of people when they couldn't handle a table for two. Really wanted this place to work for the sake of our downtown but it doesn't appear that will happen with this restaurant. read more

I came to Union 30 with my parents and my fiancé during Easter weekend. All of our meals were amazing!! I especially loved the bread pudding!! I also loved the restaurant decor. I will definitely come back! The service was also wonderful!! read more

Burnt ends appetizer was outstanding.. Mayfair salad was good but needed a little more dressing. General consensus in our party was hit and miss. Filet was great.. fettuccini was ok, the short rib was outstanding.. chicken and dumplings weren't good...Upstairs bar on the rooftop for before or after dinner was really nice. Overall ok, not outstanding read more

This was our first time here. We were seated quickly, but service was slow. It took a long time to get drinks. We both ordered a house specialty drink. My husband's came without the garnish flower which was a large part of the drink. Mine they swapped out white rye for tequila without telling me. When we asked about the taste...said they were out of the rye. The restaurant was busy but not packed. The menu sounds delicious. The chicken fried chicken was very good. Had a weird bone in it, but tasted great. Great tasting gravy with it. The pork chop was over cooked, which was too bad for such a nice cut of meat. The appetizer of ahi tuna nachos was delicious. The couple next to us ordered a vegan dish of spaghetti squash. Just about the time it was to come out, the waiter said they were out of it. Then came back out, after they had opted for a salad and said the chef said yes he could make it. This is at 7pm dinner reservations not 9 or 10 pm. I don't understand being out of liquor for one of your specialty drinks..you get more delivered. Or being out of one if your regular menu items by 7pm. The service was very slow, especially since it wasn't that busy. read more

This is a newer restaurant so we were skeptical to book for Valentine's Day. Let me just say, we were not disappointed at all! First let's start with the customer service... Not only were they able to push our reservation back, and please note: they were busy! the staff was also friendly with smiles and accommodating. Our waiter Mike was pleasant, prompt, and very knowledgeable. Every single thing he suggested we ordered. Right down to the drinks, he sold it well! lol Lastly, the food was AMAZING! I don't know what was in the toasted ravioli but my goodness! Also highly recommended is the duck and waffles! My guy raved about it all night, as well as to his coworkers. The prices were reasonable, and the place had that historic downtown feel. We will definitely be back! Tell a friend to tell a friend! read more

Sitting in the small restaurant finishing up a good brunch with my java and my am paper. Two tables were being taken care of by this college aged kid (girl). She was very sweet, and tried to accommodate their every whim. These people were total snobs and so arrogant. Well I just about fell out of my chair when i heard one of the tables tell this poor girls that she was disgusting! She was fine! Dressed like the rest of the people, looking cute with her hair up, very pretty. WTF? Then, a short time later another woman at a different table told her she was a fat pig! OMG! What is wrong with these uppity bitches!? The poor girl said "Ok" then walked away crying. So I'm thinking someone in charge is gonna come out and say something to these patrons about not abusing their staff. Something! Crickets. Felt so bad for this poor girl probably making nothing and having to put up with a spineless manager and a patron list of assholes. read more