These guys are pros and they are very easy to work with. They want your business and frankly they…read moredeserve it. After we moved in, the city sent an inspector to perform tests and rate our new heat pump. They didn't mention that it would likely trip some relay and shutdown our unit... and this being before a 100F weekend. Called Otter and they were able to accommodate and squeeze me in a couple of hours. If you've got AC and Heating needs, let these pros do the deeds!

I can't recommend the Otter HVAC team highly enough. We recently replaced two aging AC/furnace…read moresystems with new heat pump systems, and it turned out to be quite a challenging project. There were numerous obstacles along the way, including electrical work, ducting modifications, pressure testing, and other unexpected issues. Throughout the entire project, Mike and Roman were absolutely outstanding. They were relentless in solving every problem, never took shortcuts, and were always willing to discuss ideas and find the best solution with our long-term interests in mind. Their attention to detail, craftsmanship, and commitment to doing the job right were evident every single day. On top of their technical expertise, they were friendly, professional, punctual, and incredibly respectful of our home. And despite long hours some days, always with a smile. It was genuinely a pleasure working with them throughout the project. Thank you to Mike, Roman, and the entire Otter HVAC team for an exceptional experience. If you're looking for an HVAC company that truly cares about quality and customer satisfaction, I wholeheartedly recommend Otter HVAC.

Amazing service. Very quick and to the point. My AC unit had broken, in the heat of summer, and the…read moreservice was done in a few minutes. They made sure the unit was working as intended and also explained to me how it should work.

We recently moved into our home and I scheduled a routine maintenance for our A/C unit. Art of…read moreComfort was prompt, communicative, and thorough. David tested our A/C unit to make sure everything was working as expected and then cleaned the outdoor A/C unit and also went up into our attic space to show us how and where our air filter goes and how to replace it, all while being very respectful about keeping things clean. We will definitely be repeat customers!

We had our AC stop cooling in the middle of a hot day, and with two young kids and a dog at home,…read morewe were pretty stressed. Keon Garcia came out and did an outstanding job. What I appreciated most was that he didn't just start replacing parts. He thoroughly diagnosed the system, explained what he was testing, and walked me through the results. He showed me that the capacitor was testing low, the contactor was worn and pitted, and even performed a megger test on the compressor to verify it was still healthy. After the repairs, he confirmed everything was working properly by showing me the compressor amperage had dropped back to normal and that the system had an 18-degree temperature split. Keon was patient with all of my questions and never made me feel rushed. He explained the pros and cons of the recommended repairs, including the hard-start kit, so I could make an informed decision instead of feeling pressured. I really appreciated his transparency and professionalism. By the time he was done, our AC was cooling properly again, and he even worked with us on the final price. If you're looking for an HVAC technician who is knowledgeable, honest, thorough, and takes the time to educate his customers, I highly recommend Keon Garcia. Thanks again for getting our family cool again!

Alternated telling me he wasn't a sales man and didn't want to pressure me, and pressuring me to…read moresign that day. Forced some sales video on me and acted shocked and hurt that I didn't find it valuable. Called when I didn't respond to the bid and when I told him I went elsewhere because he was pressuring, said "I thought we had a connection"

Jesus performed my routine service. He was on time, very polite and informative and he did a…read morethorough job.

Great job!!! Great and polite and knowlegable team!! Quick…read moreresponse!! work completed on time!!! Many many thanks!!!!

Jason came out twice in the estimate process and patiently answered all my questions. Pricing was…read morecompetitive and fair. Jason and Ian installed my new HVAC system. They were professional, patient, neat, and hard working! They encountered a few problems when replacing the ducts and worked hard to handle them with ingenuity and expertise! I highly recommend Mercury Heating and Air! Jason and Ian were top notch!

Mercury Heating & Air had amazing, open and efficient communication. They were able to answer every…read morequestion, and their scheduling was very flexible. Thank you so much for all of your help, Mercury team! This was definitely a 5-star experience!

My AC blower stopped working so I called EHC. Eros came over in less than 1 hour (on a Saturday!)…read morebecause his team had done prior work on my system 3 yrs ago to replace a blower motor and he wanted to inspect and make sure it was quality work. Turns out the replacement motor was fine. The motor capacitor went bad. It was a relatively quick fix. Thank goodness, because its 95 degrees out this weekend! Thank you Eros and EHC.

Our AC shorted and wouldn't turn back on - of course it was 7pm on a Thursday night, right before a…read moreheat wave. My husband got a company scheduled to come out Monday but with 2 young kids, I wanted someone sooner. I send EHC a message through Yelp and got a response fairly quickly. Noel was at our house within an hour and talked my husband through the diagnostics and whatever else he did. He figured out the problem, was able to solve it tonight, and was leaving our house by 9pm. Noel was super nice and thorough and we do appreciate having this solved quickly!

Simon did an awesome job replacing our disposal and he was very friendly. Would easily recommend…read morehim for work

Simon did a great job helping us understand our plumbing issues was very informative and…read moreknowledgable, professional and nice. We would definitely use Jazz again!

These guys are great. I had an issue with my cooling unit on the roof air con unit of our condo in…read moreWalnut Creek. I called Boris who was in San Jose on a job. Within two hours he was on the roof with a report on it's condition, pictures, and soon after the office sent me a quote. He didn't try to upsell me or pressure me. A true gentleman. A week later they had the new unit up (two stories) and working. The price was excellent as was the crew that installed it. Can't recommend them highly enough.

Our AC kept tripping the breaker every time it kicked on. With the heat wave and summer around the…read morecorner, we were concerned that we need to replace the whole unit. Boris came out the same day and figured it out fast. He even went to get the part himself to fix our ac unit the same day. Highly recommend!