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    United Moving Services

    4.0 (45 reviews)
    Closed • 8:00 am - 6:00 pm

    Services - United Moving Services

    In-state moving

    United Moving Services Photos

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    Recommended Reviews - United Moving Services

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    Reviews With Photos

    Over 1/2 of the box was destroyed
    Daniel B.

    We hired Gateway Express who subcontracted with United Moving Services to move us from California to Arkansas. United would not deliver our belongings after our request for 3 weeks. When they did deliver our belongings, they lost our dolly and close to 20 other parcels they loaded on pickup. They damaged more of our belongings than I can list. They also dented our refrigerator and left us to put everything together that they were responsible for setting up. Absolutely unprofessional office staff and management has not called us after multiple requests via emails and voicemails. This company is horrible and should not be trusted with your belongings.

    Tamara R.

    I moved couple times already and I have what to compere with! I'm very happy about the service and price I received with United moving service. Two friendly guys Alex and Edward came in time and started to work right away! I like that they wrapped up my large furniture pieces with blankets and plastic wrap, ensuring that none of my furniture got dirty or scratched during the move. I had boxed and packed up all of my belongings already, except for my clothes, which were packed in the free wardrobe boxes the company provided. They moved me quickly and were so organized! I would highly recommend this moving company!

    DO NOT FALL FOR THE SCAM!!! I used to have multiple pictures of the way they delivered my stuff...one of which being that my mattress arrived UNCOVERED HANGING FOLDED OVER THE BACK OF THE TRUCK! Not to mention missing a box and one of the movers saw they broke a 900 dollar table and CRAZY GLUED IT TOGETHER! You can't believe ANY of these reviews as A YEAR later, they are still calling to harass me, bribing me to take my review down--bribing-NOT COMPENSATING for all of the damage they have caused...and after taking the review down I NEVER RECEIVED A CHECK. Even if they had sent it, it wouldn't have compensated for their horrendous service and treatment of my belongings. I know I am not the only customer who has had this experience as others have messaged me on yelp as well. All truthful reviewers have been harassed until they remove their genuine review. The lost a box, half my stuff arrived broken or damaged three weeks later for 10 grand. If are looking for someone reasonable who takes accountability for their terrible service, steer clear. They will be harassing you for the next year. I'm talking 4 calls in a row even if I don't answer.

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    7 years ago

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    5 years ago

    Beware of this company. Get it all in writing and secure your payment before they touch your belongings. You may never see them again.

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    8 years ago

    Han and Peter are the best. Super professional. Will use again. Thank you for the awesome service

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    11 years ago

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    12 years ago

    Professional. Careful. Polite. Friendly. Excellent choice. Booked last minute and everything turned out well.

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    11 years ago

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    11 years ago

    These guys (Mike and Brett) are amazing, very efficient and on time. Super friendly despite the language barrier :)

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    11 years ago

    Mark and Bret are the best the helped move an entire bedroom and an entire living room with no hassle and it was very smooth

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    Page 1 of 2

    Ask the Community - United Moving Services

    Review Highlights - United Moving Services

    “Three polite guys showed up- Chop, Mike and Brett moved everything quickly and without any problems.”

    Mentioned in 6 reviews

    Read more highlights

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    (1.2k reviews)

    East Hollywood

    Jose and his team (Art and Michael) were great! They were very respectful, and took good care of…read morethe stuff. They were very organized. My property is on a steep hill. They never complained and kept pushing through. Jose was great at communicating too. And they ask questions instead of assuming, which I appreciate a lot. I just wish the scheduling person was as communicative as Jose. The scheduling experience was not great - the person on the phone kept mishearing me. I clearly told them my house has 2 bedrooms and a bonus room, but in reality they only planned for moving 1 bedroom, resulting in understaffing, which made me ended up paying more because of the long hours and overtime. The scheduling person didn't even get my name right...the scheduling experience was pretty bad. But the actual moving experience was good. I guess next time I will just have to be extra cautious with the scheduling office.

    Daniel and his team were fantastic. They showed up with great attitudes (and great music), worked…read moresteadily for hours, and somehow made moving day feel...almost enjoyable. They were friendly and respectful, so patient with our kids as they wandered a little too close to the action, and handled everything with care. They expertly disassembled and reassembled our beds and dining table, and somehow wrestled our ridiculously heavy marble dining table without complaint. Honestly, I barely broke a sweat all day because they were so efficient! They took what would have been a very stressful move and made it feel organized and manageable. I'd absolutely hire them again and highly recommend them to anyone planning a move!

    Payable Moving Company - For the 2nd year in a row we have become the best moving company in Los Angeles among 1500 moving company

    Payable Moving Company

    (928 reviews)

    Downtown

    I usually don't leave reviews, but just had some great service from Payable Moving Co. and felt…read morecompelled to. My movers Dan & Tom were fantastic, super nice and considerate with all our stuff. We didn't have the best parking available for them and they just rolled with the punches. They wrapped a bunch of my stuff complimentary and finished everything way ahead of schedule. Even with the minimum cost, it was still more affordable than other movers, and I felt the quality well surpassed what we paid. I don't plan to move again for a while lol, but once I do I already plan on hiring them again. Highly recommend

    Thank you, Jason, for being so patient with me when I changed the moving date three times! You have…read morebeen kind and professional throughout the whole process. Justin and Tima arrived right on time--actually a little early--and got straight to work! I was pretty stressed about moving after living in the same place for 14 years, even though I had already moved some of the smaller items myself. They were kind, professional, hardworking, and incredibly strong. I was honestly amazed watching them carry heavy boxes full of books and even move the refrigerator with such ease! I know lifting heavy things is part of the job, but I have so much appreciation and respect for the strength and hard work movers put in. Justin and Tima made a stressful moving day feel so much easier. Thank you both for the great work! I was referred by them from my sister's friend. Highly recommend!

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    Prodigy Moving & Storage

    (1.7k reviews)

    Downtown

    Foreman: Jesus and Jose…read more Extremely pleased with services. Moved locally from DTLA to Sawtelle area. No issues with furniture being damaged. Everything was wrapped in blankets/wraps appropriately. They also took apart my girlfriend's IKEA bedframe and put it back together for us in the new apartment. Everything went smoothly. They had extra boxes for us to purchase if needed.

    Do Not Reccomend, be warned…read more I hired this company because of its strong reviews and was willing to pay more for a professional, efficient move. Unfortunately, my experience was the opposite. I paid about $1,650 before tip, roughly $1,800 total, and ended up with damaged furniture, a damaged wall, a broken TV stand, and an excessively long move. Two of the three movers appeared to speak almost no English, and the third spoke limited English and had to translate for the others. The issue was that the crew could not reliably understand or follow instructions. Several times I made specific requests and was told "OK, OK," only for the crew to continue doing exactly what I had asked them not to do. At one point I had to repeat myself about five times and finally stop them and insist they change the loading order. It should not require an argument to get movers to follow a clear instruction. I own expensive Stickley furniture and other high-end pieces and explicitly told the crew that several items needed exceptional care. I repeatedly asked for more padding and blankets because certain pieces were not adequately protected. On at least two occasions I specifically asked for another blanket, and the mover simply repositioned the existing blankets and kept wrapping. When the furniture was unwrapped, I found scuffs on leather, scratches and chips in wood, marks on my TVs, a broken leg on my nearly new TV stand, and damage to several other pieces. The problem seemed less like laziness and more like lack of experience, organization, and leadership. The time reinforces that concern. My previous move involved significantly more belongings, more preparation by the movers, and a destination about 30 minutes farther away. It also used three movers and was completed in about 5.5 hours, including double drive time. Based on that, I expected this smaller move to take about four hours, five at the absolute most. Instead, it took about eight. Everything except furniture was already packed, I had removed many fragile and awkward items myself, and I had reserved a loading area and dedicated elevator. Even so, individual trips between the apartment and truck were taking roughly 20 minutes despite the distance being only about 32 steps each way. I expected roughly $800-$1,000 plus tip. Instead, I paid about $1,650 plus tip. In my estimation, I paid at least $650-$800 more because of the crew's inefficiency and lack of experience. The most unacceptable incident involved damage to my old apartment. Near the end of the load-out, I found a substantial fresh gouge/chip next to an electrical outlet. I immediately brought it to the movers' attention, and they denied causing it. I had plugged my vacuum into that exact outlet and vacuumed the area no more than ten minutes earlier. The damage was not there then, and it was there after the movers worked there. Damage can happen during a move. What bothered me was being told something that repeatedly that, was plainly not credible. I contacted the company immediately and sent photos. I had to follow up repeatedly before being told the claims department would contact me. The following business day came and went without contact, leaving me to address the damage with my landlord. There was also an issue with the drive between locations. Before leaving, the lead mover and I compared Google Maps and both showed about 29 minutes. The truck then took a different route and arrived about 11 minutes later. Because the company charges double drive time, that effectively became about 22 billable minutes @ 200 per hour. The workers were personable and they did work. My criticism is that the company sent a crew that appeared inadequately trained, inadequately supervised, inefficient, unable to communicate effectively, and unable or unwilling to follow clear instructions regarding expensive property. I chose this company because its reviews made me believe paying a premium would buy professionalism, efficiency, and care. That is not what I received. I would not use this company again and cannot recommend them

    Affordable Moving - SoCal - Long distance moves, Interstate moving, interstate relocation, storage, Local moving company. Best Los Angeles movers.

    Affordable Moving - SoCal

    (1.4k reviews)

    Downtown

    Highly recommend and would use them again in the future!…read more I called 10 days before my move and they were able to come on the exact date and time I wanted. Oscar and Nick texted me when they were 30 minutes away, showed up on time, were friendly, worked quick, and were careful with my belongings. I moved out of a 4th floor apartment into a 2nd floor walk up. They were also able to disassemble my wood bedframe and put it back together for me in my new place and also lifted my heavy dresser up the stairs. They also asked where I wanted things put in my new place. Straightforward pricing--worked exactly as they said it would on the phone. Thank you and I recommend using them!!

    Third time was NOT a charm. I first used this company January 2020. They were phenomenal back then…read more Fast forward to March 2026 qand they were still great. Until the 3rd move June 2026. I had to move due to issues with repairs never being done and mold because my landlord is a slumlord. (Do NOT rent from C&S Apartments!) Anyway, the movers the 2nd time around were nice, professional and as quick as could be considering they were helping me pack up to move my belongings into a storage unit. They didn't waste time and were kind. BUT they failed to wrap my solid cherry wood bed set in moving blankets which resulted in all my furniture being scratched up and damaged in the 3rd move, where once again they did NOT wrap my items when moving them out of storage, into the van and then into my new apartment. On the 3rd move the Forman was upset that there were 2 flights of stairs to move the dresser up, despite me saying so in the questionnaire when booking. The Forman said to me that they'd have to charge extra for the stairs. Which I said NO to because that should have been done in the estimate. He kept saying the dresser was heavy... well, your company loved it twice already and no one else whined about it. He then told me, " if you give us a bigger tip, we won't have to charge for it." I let him know that they moved the same dresser up the stairs to the last apartment and didn't charge extra. He also dragged out ending the moving time because he wanted more hours. I literally had to bring boxes in to try to counteract his stalling tactic. Unfortunately, it didnt help because he then hid in the truck while the other 2 guys were putting together my bed. My couch cushion was damaged and they broke a dresser drawer. I was told they'd come and fix it, but 3 months later they never did. I had to go buy the wood glue and do it myself. The company doesn't have full insurance, so don't bother if something major) like my solid wood night stand) gets damaged. You will not be compensated for it. I did get some money for the leather couch cover, but not enough to purchase a new one. Find a company that has full insurance and will own up to their mistakes, if made. There are so many scratches and chips on my bed set. Not to mention missing feet caps that were not missing before the 2nd move. This 3rd move left me with damaged furniture and no accountability for fixing it when they said they would. Instead I was told, "it's the end of the month and we have a lot of moves. Your repair is not a priority." So much for being a loyal customer who had used them 3 times. FIND A BETTER COMPANY! THIS ONE IS NO LONGER GOOD!

    United Moving Services - movers - Updated September 2026

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