My daughter found a vintage sewing machine and Kevin was able to give it a good maintenance service to keep it in a good working condition. He was very professional and knowledgeable. We highly recommend his business! read more

Universal Sewing Machine Repair - Appliances & Repair Near Me - San Jose, California

Kevin is great! He is very responsive and efficient, and his pricing is very fair and much more competitive than other places I looked into. I was experiencing an issue with my machine's pedal and after reaching out to Industrial Sewing Machine Repair, Kevin let me know that it's likely I'd have to replace the pedal but he would take a look if I liked. I appreciated being given options and not being upsold in any way. I opted to have him take a look since I have never had it professionally looked at in its 20+ year lifespan, and we were all set from there! He let me know it would be about a week and sure enough, about a week later I hear back that it was a fixable pedal issue and he was able to restore the connection. The service was $100 overall and I feel good about it. Other places had quoted me twice as much just to look at it, and Kevin told me that if I gave it to him it would be more expensive than just replacing the pedal myself. For the repair instead of replacing an item, for the peace of mind, and the clean bill of health for my machine I feel like I got a great deal! I would easily come back for my future repairs and would send folks his way in a heartbeat. I appreciate the honesty, professionalism, expertise, and communication that I experienced, and my machine is once again ready to sew as if brand new! read more

Kevin was very helpful and had my sewing machine back to me in under a week -- the price charged ($100) was less than half of what I was quoted elsewhere, and the issue with my machine (zigzag stitch no longer zigzagging) was also resolved. Great experience, would recommend to others and contact again! read more

I could not be more pleased that I reached out to Industrial Sewing Machine Repair !!!!! I got a vintage Pfaff 230 from ebay, It was in desperate need of a service, after looking around I contacted Kevin. We chatted back and forth, and I dropped the machine off. Kevin took a quick once over and I left the machine with him. For sure it needed a new belt, and a general cleaning. He kept me updated on the repair process, and his timeline (we all deserve a vacation). He completed the service, contacted me, and the pick up, and the price for his work were just great. In the photos are the sample stitches he ran. I really cant wait to get this little workhorse back to its job. Thanks !!!! read more

Universal Sewing Machine Repair - Back to its glory ! - Appliances & Repair Near Me - San Jose, California

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Recently my Singer sewing machine stopped working. It had not been much used during the last few years. Since I had a couple of projects, I decided to seek professional care for the machine, and dropped it off with Kevin last Saturday afternoon. Monday he texted me that the machine was repaired and ready for pick up. It needed a tuneup and lots of parts cleaning. I finished my projects later this week and my Singer was purring along. Sewing machine repair accepts cash & Venmo. The cost for the repair was at the higher end of the range, but the machine works well. read more

My machine was skipping stitches and breaking thread. I dropped it off with Kevin and picked it up 2 days later. Now it's stitching perfectly. I will definitely be coming back. read more

Kevin is a great and honest professional! I was having issues with my Singer overlock because the needles were hitting a piece of metal, and consequently not sewing. Kevin was very attentive and even gave me some suggestions. And my machine is now working perfectly . read more

I took my machines to a big store and had their tech look at it. They quoted my over $900. This was just for regular maintenance. Thanks to yelp reviews, people suspected that they took the money and did nothing. That left a bad taste in my mouth. Yelp helped me find this company and stated his trustworthiness. I gave it a shot and called him. My man Kevin was honest about his credentials and gave me a much cheaper price. He's my man!!! read more

I ran into problems with my 15+ year old Kenmore 385 Sewing Machine while making the 3rd batch of face masks (FM) I'm making for my aging Uncle & my in-laws. I was using different color fabrics; hence, changing the threads & bobbins from time to time. I had to stop too many times as thread & bobbin kept on jamming. It was getting so frustrating that bobbin case was trying to spit out the bobbin itself and was eating up too much threads from the top spool. I didn't want to give up on this face mask project as I knew how the recipients will be needing them ASAP and that I already purchased cotton fabrics to complete this project. To add to my dilemma, when I checked on line, the prices of brand new sewing machines are too expensive if I were to replace my 15+ machine. I refuse to replace this old one just to complete this FM project. This is the same sewing machine, after all, I used to make doll dresses for my daughter's American Girl dolls, w/c I thought was too expensive to purchase when she was in 4th Grade. 12 yrs fast forward (she's now a College Sophomore), my heart sank to find out on the first quote for repair was the same price as that of a regular sewing machine! I DO NOT intend to make money making these face mask, why would I need a brand new sewing machine to replace the old one? So I was excited when Kevin answered me right after the first repair shop texted. Kevin gave me a fair price & was told that he has a special price to people making face masks. I won't need a brand new sewing machine after all! Much more, the 3rd batch of face masks that I made will not end up w/ glue gun plastics to attach the elastics just like the 2nd. That being said, Kevin is very knowledgeable & thorough with his craft. He even left a piece of fabric that he tested on the machine to show how good my old sewing machine still is. It functioned like a brand new machine right out of the box. Check out the attached picture. He explained the cause of the problem: wrong size of bobbin, bent needle, & wrong thread size for the needle. Whew! Nothing's wrong with my sewing machine after all--only the sewing machine owner. He even offered to put oil on the machine for the same price. We will be forever thankful for the Front Liners who are working and dedicating themselves in helping others in this pandemic we're currently in. But in this scenario, I am thankful to people, just like Kevin, who's NOT taking advantage of the situation & yet able to use his knowledge to help others who are, also, just trying to help other people. Thanks, Kevin! read more

Universal Sewing Machine Repair - Fabric shows that my sewing machine is working good after Kevin checked it. - Appliances & Repair Near Me - San Jose, California

I've only talked with someone on the phone; I've never actually had a machine repaired here. But, the conversations I've had on the phone have been very helpful. I've received what turned out to be accurate, detailed technical information that was helpful in resolving problems with my Singer 2811. I've also benefited from receiving information around general sewing terminology vis a vis machine repair and restoration. This was greatly appreciated and has come in handy on more than one occasion. As a novice industrial sewing machine owner/operator it can be intimidating to ask for assistance with understanding these machines. In my experience, most industrial machine related repair and/or parts stores/sites assume customers with industrial machines are experienced with and knowledgeable about their machines; I am not. My ignorance was not an issue with this business. I received excellent support, over the phone, on more than one occasion and have never been disappointed with the information they've generously provided. read more

We needed to get some TLC for our Juki HZL series machine and reached out. Got a quick response that they could do the work, and was able to arrange a curbside drop-off. Communication was good, price was in line with what we expected, and the machine is running better now than it has been in years. I highly recommend them, and plan to bring it back for future maintenance needs. read more

Called a month ago asking for a quote for an old Montgomery sewing machine repair, Kevin was able to give me an over the phone consultation and thankfully able to help solve my issue on the spot with just a few pictures provided. It was certain to me in that 10 min conversation that Kevin was well knowledge and I appreciated his friendly patients attitude. read more

Universal Sewing Machine Repair - The issue corrected. - Appliances & Repair Near Me - San Jose, California

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I was looking for someone to help fix my Singer machine that I haven't touched in over 10 years. Old thread, old fabric, old machine, and I couldn't quite figure out why the back thread wasn't holding the stitch. I requested a quote via Yelp and Kevin was extremely responsive. We hopped on a video call and he was very knowledgeable and attentive to diagnosing the issue. He helped guide me through the process of tightening the bottom tension. The bottom thread was finally holding a stitch, however when the stitch looked off, he provided guidance on adjusting the top tension, needle, and thread. Over the next few days I was trying out different threads and I couldn't get the top tension quite right. I reached back out and he suggested I bring it to him to take a look. He had my machine back within 15 minutes after tuning the top tension and re-checking the bottom tension and the stitch was finally looking great! Not too many businesses listed as helping out with sewing machines, and I will be coming back here if I have any other problems with my machine. I'm based in SF and this was definitely worth the drive! read more

What happens right when the CDC recommends that everyone wear face masks (including handmade fabric ones)? Of course, my sewing machine breaks! Messaged Kevin at 9 pm on a Friday night and he responds in 5 minutes. He tells me, sure, bring it over tomorrow. Now, when I do bring it over, he asks if I have 5 min so he can check it out and make sure it's fixable. I said, sure. 5 min later, he comes out and tells me he that it's a simple fix. All he has to do is take my sewing machine apart, oil it up, and put it back together, and if I want to wait 5-10 minutes, he'll have it done. I told him I don't want him to be rushed, and I pick it up that afternoon. And now, I have a sewing machine that's as good as new, for a steal! I am so pleased with this service and grateful to Kevin. He was awesome to work with, quick, pleasant and reasonable. What more can you ask for? Highly, highly, highly recommend! read more

I had an amazing experience with Kevin when I needed my vintage Kenmore sewing machine to be taken care of. He kept me updated, was professional, honest and went above and beyond in trying to resolve the issue. Although he was not able to repair my machine, he still had hope in not giving up until he tried all his options. He even took it to another repair shop to see if they could remedy it. I could tell he was disappointed that he was not able to have my Kenmore functioning properly. So I picked my machine up and went on my way to other sewing repair shops. To my sadness most of the shops said it was not repairable and advised me to give up on my sewing machine. But like Kevin, I still have hope that maybe there is a way to get it running smoothly again. read more

I was working over the weekend and both of my sewing machines broke down. I called Kevin and he came out the next day and on time and worked on them both. one of my machines was so old that he was surprised that I had the directions for it. Anyway, it was a very hard job but he fix it and then tuned it up. I was overwhelmed and pleased with his work . He got me back up and running and showed me a bunch of tips on the proper maintenance of the machines. Kevin is a wealth of knowledge. Lady's and Gentlemen, this man is the real deal. I will use him again and again. Thanks a bunch Kevin!!! read more

My 2008-ish Singer 7470 was getting loud and the bobbin winder would not work; it was time for a good maintenance and repair. I'm so happy there is a dedicated sewing machine specialist within driving distance! I Yelp-messaged Kevin on Friday night and dropped off the machine the next afternoon. He was very communicative with the repairs and 4 days later the machine was done! He even finished adjusting the tension ~8:30pm on a weekday after asking for the presser foot I forgot to include when I dropped the machine off! Cost was very reasonable for the work performed (cash or Venmo) and now my Singer works like a dream! read more

Kevin did a great job repairing my two sewing machines - a vintage Kenmore that was stitching erratically and a vintage Elna that didn't work at all. He responded quickly to my online inquiry, gave me a reasonable quote for his work and was able to quickly repair both machines. I am very pleased with the repair - both machines are working well now. Kevin was a pleasure to work with, and was professional and communicative. read more

Kevin was super helpful and was able to diagnose my issues over the phone so I didn't even have to come in!

Repaired and regauged my consew double needle machine and now it works perfectly. Service was done very quickly and at a reasonable cost. Kevin is very knowledgeable and helpful with all aspects of industrial sewing. I've been using the machine for over a month and it works flawlessly. read more

Universal Sewing Machine Repair - Consew double needle after repairs - Appliances & Repair Near Me - San Jose, California

After doing all the troubleshooting I could on my own, I reached out to Kevin, who was very responsive and not only fixed my old Kenmore sewing machine, but also worked some kind of magic! The machine has not felt this fluid for years, even with my own cleaning and oiling. It even sounds quieter. Thank you, Kevin! Will definitely be coming back next time I need a repair or have questions. Fast turn around time on the repair as well - just a couple of days and *poof* it's like I have a new sewing machine. read more

So I requested a quote on Sunday night and didn't expect a response but Kevin messaged me right back to tell me to bring over my old Singer the next day for him to check it out. Kevin was very quick and thorough. I could totally tell that he genuinely cared about fixing the machine correctly. AND I got it back the same day I dropped it off!! Thanks Kevin!! The sewing machine works like it's brand new!! read more

Universal Sewing Machine Repair - Appliances & Repair Near Me - San Jose, California

Kevin went out of his way to help me repair two industrial serger sewing machine tables that collapsed in a moving van ! He was so sweet and efficient and he charged me much less than anyone else I spoke to about the job! I highly recommend him, He also gave my machine's a once over to be sure they weren't damaged in the collapse. Forever grateful, I was a mess when the tables arrived smashed and my machine's were dangling for their lives ! Hooray ! I'm back to work! read more

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I called in needing my Juki 5 thread overlock machine retimed and checked on. I just wanted it in working condition, after having it sit in a corner for about a year and a half.... Kevin got back to me quickly with a response and quote. The job was done in about 2 days and he was helpful enough to show me where to buy the threads for my machine & job I was looking to get done. He's super knowledgeable of what he's talking about and he's got tips if you ask questions! All in all this is a trustworthy, quick, and friendly service. Don't hesitate to bring your machine in read more

Universal Sewing Machine Repair - He sent pictures of an update on how the machine was doing. - Appliances & Repair Near Me - San Jose, California

Kevin is the person to see for sewing machine repair! I contacted him Saturday night and in less than 24 hours he had my two machines (a Brother PC420 and a Bernina 730) up and running again! Took them in at 10 in the morning and they were ready by 12:30 that afternoon. Kevin is very friendly and responsive - I will be going to him next time my machine needs service! read more

Kevin did a great job fixing my Janome sewing machine. He was super quick and communicative with very reasonable rates!

Kevin was incredibly helpful and got an old, industrial walking foot machine up and running superbly. He spent a lot of time with the machine and me. He explained a lot about how it worked, how to maintain it and what threads to use. I highly recommend ISMR. read more

Beyond thrilled by my experience. I did a lot of research via yelp for a professional to fix my antique, early electric Singer sewing machine. Working with Kevin was very easy; great communication skills explained techniques he used as well as directed me in how to better use the machine; very reasonable pricing; and a wide array of knowledge connected to the sewing industry and hobbies. If I have any problems, I will come back. Thank you very much! Highly recommend him for large or small projects. read more

What a great experience, Kevin was great. My wife's sewing machine needed repair and he met us at the curb to drop off and pick up. Excellent repair abilities,a fair price, and quick service. Highly recommended. read more

Incredibly fast response time, very professional, able to do a house-call in the city for a very reasonable price. Provided great explanations and tips on how to keep my machine running smoothly. read more

Kevin is a godsend & miracle working with all my industrial sewing machines. He's worked on numerous machines for me over the course of time, from industrial overlocks to both walking foot zigzag machines, as well as a home machine. I sew 7 days a week & beat up my machines quite a bit manufacturing 700-1000 pieces a month. Kevin truly is a miracle worker! He's fast, reliable & professional. I highly recommend him! read more

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My Consew sewing machine stopped working and I needed help. I called a few places and they responded by asking me to drop it off for repair and would get back to me at a later date. I then called Kevin and he spent the time over the phone to ask me questions about my Consew and how it stopped working. He had me go through a couple of tests then told me that he would call me back in a bit. A few hours later I received a text from him containing a Youtube video showing me how to fix the problem. It ended up being a simple fix. He told me he was glad to help and it would be no charge. It's so refreshing to meet people like Kevin. If and when my machine has a major problem or just needs adjusting I'll definitely take it to Kevin. Great customer service!! read more