I recently moved from California to North Carolina. I'm disabled, and Upline knew this when they gave me my estimate. I asked that they pack everything for me. I couldn't stay and watch the packing process, but they did a pretty good job. They missed packing items from one kitchen cabinet and one bathroom vanity. At the time of the move I advised them that I might have a representative stand in for me at the delivery. I got a call at 5:00 am (Pacific standard time) from Curtis their driver advising me that he would be at my new house in five hours. He said he had tried to call me the previous day but that he didn't have a good number for me. The relative who was going to accept delivery for me was already at work by this time ( Eastern Standard Time) 8:00 am. I make many frantic calls to try to get a representative to meet the driver. Amber from dispatch says they can't hold a four man crew without somebody on site. Also despite the fact that I have a coded entry and they could've started unloading, they said they wouldn't. My relative did meet the movers at the end of his work day. Since I knew they were going to be staying late unpacking, I ordered delivery of enough food for a four man crew ( I also made sure to respect their dietary preferences). It turns out it was only a two man crew. Unfortunately my representative didn't know what services Upline was supposed to provide, so nothing was unpacked. So now I'm in my home none of my furniture is assembled, all of my packed boxes are in my garage. I have to find some way to move them to the appropriate rooms to even begin the unpacking that they were supposed to do. *** IF YOU ARE DISABLED DO NOT USE UPLINE MOVING *** I would give less than one star if I could. read more

I would give UpLine 10**********stars if I could. They picked up all my belongings in three days of calling for a quote (and they beat out all the competitors prices), and delivery was less than a week (from California to Nashville TN) with everything arriving in great shape, nothing broken and service was friendly and professional. Debbie was a godsend, she kept me informed and explained everything to me every step of the way. It's comforting to know if I ever have to move again all I have to do is pick up the phone and give Debbie a call and all will be taken care of. Thank you UpLine!! read more

We hired Upline for our move from San Francisco to New York. The company did a good job packing our studio apartment, though a few small items were missed. When the shipment was delivered, the movers were professional and did a good job setting up our furniture. However, our shipment was delivered more than a week after the end of our delivery period, and Upline did not reach out to inform us of the delays. The end of our delivery window was a Tuesday, and when I hadn't heard anything by Monday, I emailed their dispatcher. She told me there had been a delay and our items would be delivered by Friday. When I hadn't heard anything by Thursday, I emailed her again and was told our items would be delivered by Tuesday, and someone from customer support would call me on Friday about my claim. I didn't hear anything else from them until late Tuesday, when customer support finally called to say our shipment would be delivered on Wednesday. After our items were delivered and we unpacked, I called customer support to file a claim for the late delivery. They told me they could compensate me $50/business day of delay, and that legal would reach out to me with a form to sign. I never heard from them again, and they didn't reply when I emailed customer support to follow up. I understand that delays happen, but Upline's customer support was terrible during this experience. Given the Yelp rating, I would have expected Upline to communicate much better about the delays--and to respond to my claim for late delivery. read more

Where do I start, I've had such an incredible experience with Upline that I am just grateful that I was recommended to use their services to package and load my items and have them ship them to Texas! I am moving out of California and was told to try out Upline from a friend who had a great experience with them beforehand. I called and Amber quickly over the phone set me up for an in person evaluation of my items that needed to be packaged and sent for my move out of state. Dale arrived as scheduled and was very personable making me feel like a friend and not a transaction. Move date arrived and I was fortunate to have Jose and his moving crew arrive to pick up my belongings. Jose was on time and even called me 2 times to make sure I was aware he would arrive and that his crew would tale care of everything. He did not falter and lived up to his word and more! Cristian, Elias, and Victor who came were the best. They worked as a unified team and also provided an excellent service from protecting all my items that seemed fragile or needed support to carrying everything out from the apartment. The crew worked efficiently but kept a smile on their faces even asking me if I needed anything. They kept reassuring me even showing me at different times how they prepped and secured my items. I know if we had more people like Jose and his crew we would have great service in any field of work. Shout out to Jose for being professional and organized following procedures and going beyond working side by side with his crew. Cristian, Elias, and Victor are true examples of hard working men who enjoy being able to serve and work with the utmost respect for the client (myself) Shout out to Desiree as well in the office calling and keeping me updated about the expected arrival date of My items in which she listened to all my questions and answered them all. Awesome team here at Upline, thank you so much read more

I was recently offered a new position within our company and it required me to relocate to Reading, PA. I had a very short time to research and hire a mover. I turned to Yelp to begin my search. I picked 3 companies who were established the longest and looked at their reviews. After I received quotes, I chose Upline. Their approach was the best. An estimator visited my home and educated me about the move process. A professional crew arrived within the scheduled appointment window. They protected my furniture with moving pads and other packing materials. I felt confident my items would transport safely and the foreman was easy to work with. He directed his crew efficiently and they were done quickly. My belongings arrived within the guaranteed time frame. I was happy with my choice. read more

Update regarding my review. After posting the review, the sales manager gave me a call. It was a productive conversation. I finally received the refund on the extra hours that I paid for. As I mention before, their employees are nice and know what they are talking about and the movers are awesome. I moved to a new development, so I'm seeing other moving company and comparing them to Upline Moving. There is a huge different. We don't have much of little boxes, but our furniture is heavy (not kidding). Their mover were able to move them from the ground level to our 3rd floor through 2 narrow stairs with no damages. Comparing to other moving company, their mover needs to take break just bring it from the truck to the front door. I'm glad that I hire Upline Moving company. read more

I have used this company for my last 6 moves. They are reliable, professional, timely and reasonably priced. They assisted with last minute packing and moved everything safely and quickly to my new home. They had it unpacked in no time. The whole move was as stressless as possible at an extremely fair price. I cannot recommend them enough. Ask for Nelson- he is the best!! read more

This is our third time using Upline and second time moving with Arie. We specifically requested him as he did our first move and it went phenomenally. He's a supervisor now but still comes out once in a while and kills it. Him and his crew, Christian and Victor were able to load up and unload our two bed, two bath apartment into our new home in 4 hours. They are always extremely careful when handling all of our things and wrap furniture, put down floor runners, and disassemble and reassemble beds, tables, etc. we have recommended them to multiple people and will continue to use them any time we move. Thank you Upline!! read more

A necessary but significant headache in the moving process involves scheduling an in-home consultation for the estimate. Upline Moving sent an expert to our residence to physically inventory our belongings and create the final quote.   Once the estimate was approved, I paid a small deposit to reserve the move since certain circumstances can disrupt your moving plans, Upline assured me they will refund 100% of the deposit charged if I cancelled within 48 hours of the scheduled pickup.  On moving day, they sent the team to assist with the services acquired during the contract service. While my belongings were in transit, an in-house team of shipping professionals track the fleet vehicles and can update you regularly on the shipment's progress.  Once the items arrived at the final destination, the movers helped unload, unpack, and reassemble furniture inside the new home. During this stage, I analyzed my belongings for signs of damage during transit and was very happy to find none, all was good. Upline Moving was able to store my items at their warehouse storage facility for a few weeks until I was ready to receive my goods, you can schedule redelivery at your convenience. I was pleased with both the courtesy and kindness of the employees as well as the service I received and the cost.  Everything was upfront and honest with complete transparency. I would use them again and refer to family and friends. I would give them more stars if I could. Sincerely, Elena Pecoraro read more

Esteban, Christian and Milton just moved my family of 5 locally here in the East Bay Area. I couldnt be more happy with their timeliness, professionalism and attention to detail on the move. Would highly recommend this company for any move and will certainly be a repeat customer (heaven forbid we need to move again haha) read more

I moved from Hayward to Oakland, and I was very happy and really impressed with the service I received. From the very beginning, Eithan was efficient and helpful coming to my home to assess and give me a quote, and he was responsive the couple of times I needed to email him to have items removed from the quote list that actually were not going to be moved after all. Day of service was amazing! My quoted start time was between 7a and 10a, and Nelson and his crew of 3 other gentlemen showed up at 730 ready to go! I purchased both packing and moving services, and it took them 4 hours to pack my entire 2 bedroom apartment, and another 2 hours to unload everything at my new place. By 130p, the move was done! Of course, moving is rarely a perfect event, and there were nicks on a piece of wooden furniture, one item spilled inside of a box, and there was a minor mix up with the way something was put back together, but I called them on the next business day after the move, and they were able to get everything fixed for me 2 days later. Movung is stressful, but Eithan, Nelson, Jeff, Jessica, John, and everyone else there that I encountered during my process made it easier. I'd absolutely recommend them, and would use them again! read more

After four seamless moves with Upline - we highly recommend them! Upline's pricing is reasonable and their team is highly-skilled. Our most recent 6-hour move could have taken less skilled movers easily 8-10 hours but because of the teamwork, planning and organization at Upline - we saved big and everything was delivered safely. Christian, Esteban and Alvaro methodically coordinated our move-out in less-than ideal circumstances, as another team of movers was also working around us in the same space (accidentally mis-scheduling their arrival date), to ensure all tasks were managed efficiently without working on top of each other. Thanks Upline for taking such quality care of our precious pieces! read more

I just completed a move with Upline Moving and it was everything I had hoped for and more. One of the estimators (Ethan) came out as the first step of the quoting process and I knew immediately I wasin good hands. He was the only one out of 4 other estimators to suggested that I put my marble tops in a crate as opposed to blanket wrapping them. And I'm glad he did because those marble top tables are super fragile and they were given to me as a gift years ago. Then Ethan sat me down to go over every step of the move and then he allowed me to ask him a million questions (lol). Once I was clear on the price and service, I signed up immediately. Fast forward to move day and things went exactly as planned. They sent me 4 big strong movers (Juan, Jeff, Kevin, and Josue) and they literally packed and loaded my 2 bedroom apartment in just a few Short hours. I bought some pizza for the guys at the end of the move and thanked the crew for their hard work. Moving isn't fun but I'd be happy to use Upline again if and when I need. read more

We utilized Upline's storage option for quite a while as we a) needed to find a new home while selling our SF home and b) decided to do some renovations once we did find a new home. Upline was fine with not having a destination address or delivery timeline for the whole summer. Storage costs were reasonable. Once we were ready to receive our belongings, we contacted their dispatch ASAP to provide the "first date" we could receive it. This started the 10 business day clock. Well, wouldn't you know it they scheduled us for the day after the 10th business day. This was the biggest issue I had. I kept calling for an update and was finally told "we won't make the 10 biz day window". After sleeping on an air mattress for 3 months I lost it. Long story short, they made it work. 10th business day was a Friday; the truck rolled in Saturday morning. The delivery team was great. The driver + his skipper seem to have worked together for a long time and were super efficient. They spread out the inventory papers and called out the number on the sticker applied to each and every box or stick of furniture, after laying down moving blankets to protect the floors, etc. Upline hired a local kid to help unload the truck. The usual amount of things were damaged but primarily the items I packed, such as a plastic bin of holiday decorations. Guessing the bin fell/was dropped on its corner and as it was packed to store in my garage and not for cross-country travel, it didn't hold up. Some items just didn't like being taped together for 4 months. They reassembled the beds, including an Ikea loft bed (ugh) and were on their way. I need to follow up with them about 2 or 3 broken items; they gave us 90 days for this. read more

the best company that you will ever hire. I recommend everyone to consider them. quick, honest, professional and so friendly. Honestly this is exactly what i was looking for. They are specialized to do the job, dont wast your time just go ahead and call them. read more

Decided to gift my mother movers for Christmas! We contacted Upline Moving after speaking with a couple different companies. I was given a great quote! I didn't feel pressured or rushed. Once deciding we were going to use Upline the process was quick and easy! I received a reminder call 2 days before and a phone call the morning of the move. Nelson and Julio showed up on time and ready to work. The move took a little longer than anticipated but that was completely on us. Not them. They were professional and reliable and CLEAN! They offered to remove their shoes, and they took all of their garbage when they left. I will always use Upline and refer to anyone who has to move! Take the stress out of moving and hire them! read more

**Final update to come after delivery** My girlfriend said she was satisfied with the service at pickup. Two people came to move our apartment instead of three, but they got the job done efficiently enough and barcoded/inventoried everything. The constant recommendation both from within Yelp and without has been vigilance. At every step, make sure that current prices match what's been quoted, and that you make a personal inventory of items to be moved (BEFORE pickup). **Final update to come after delivery** read more

If I could give this company LESS than 1 star, I would. This company seemed hell-bent on making a stressful situation, even more stressful with their LACK of communication, LACK of processing, LACK of just being nice. So side note, the job manager, Eithan, was great.. but everyone else... OMG, just a bunch of unprofessional humans filling space. I literally got hung up on just now by the person delivering my furniture. 1. They require a TWO WEEK window from the date you move in to deliver your items. I moved from CA to Arizona. 2. I paid for services so they can start the delivery process, they didn't initiate the cc payment, they didn't call me to tell me, and they didn't start scheduling. I finally asked what was going on, first time, they said it was declined. The second time, third time, they didn't respond till the 4th time when I contacted my project manager to help out. I ended up having to wire money. 3. Days later, I'm still asking for an ETA and by now just completely stressed out to the point of a breakdown on how someone can just hold ALL your stuff and not care about you at all! 4. Finally I get a notice that the truck MAY be loaded soon. Then I get a notice that its on its way and should be here in 24 hours... Well, unfortunately, I was busy with other moving-related items and couldn't get to the bank to get cash (they don't accept checks and charge extra for a credit card). The delivery manager basically treated me like a child and said "that's why I called you yesterday" (even tho he didn't tell me to have payment ready or at least, I didn't hear it from the cell service) and I retorted "that's why I asked for ample days to get prepared". His response he can't deliver until I provide the cash which was fine by me because it wouldn't be more than 45 minutes. HE HUNG UP ON ME!! Final straw... DO NOT HIRE THEM!!! If you're moving out of the state, and you want someone to RELY on... DO NOT HIRE UPLINE. I have never wholeheartedly wanted to WARN all potential customers as I do for this. By the way, I have kept every email as I specifically wanted to document this. read more

I used Upline Moving recently for a big move from the Bay Area to Utah. After doing a lot of research, many moving companies want you to do an inventory and then send you a quote. Upline was the first that said they would come out and take a look and and then give me a quote. I liked Eithan immediately and he explained the whole process of doing a long distance move, which none of the other companies had done. Jessica in the office was great in answering all my follow up questions. Sanchez and his crew (of 4 I believe) arrived on moving day. He and his workers were so nice, respectful, and efficient. I liked how every one of my boxes was given a label with my name and info on it. I actually was surprised how quickly they loaded the truck. The only thing that is a bummer is the waiting period (usually 10 days) from the time you arrive at your destination, which all moving companies have. Manuel and his helper Antonio arrived with my delivery. He called the day before to inform me and an hour before the day of. Again, both workers were very nice, friendly and efficient. They were hard workers and I was surprised there was only two of them to unload the truck but they never stopped and had a system. They put down mats on my floor and were very careful when unloading the furniture and boxes. The boxes were placed neatly in rooms and they put together everything very nicely. This is the first time I have ever used professional movers and I have to say I highly recommend Upline moving. read more

Upline did a great job on two recent moves! They moved our family and then my mother-in-law in the same week and did an excellent job on both. Jose and his crew worked hard, disassembled and assembled all the furniture well and the only thing that broke was our fault (bad packing). I liked that Dale visited our places before to do a thorough inventory - made Upline more familiar on moving day. I didn't like the high minimum hours set but both jobs did take longer and were more involved than I anticipated. That said, don't be afraid to negotiate on hours. Overall, very pleased with Upline's service! read more

I hired Upline Moving for my long distance move from California to New Jersey. I was really pleased the estimator arrived at my home and did a walk-through give me a flat rate price with no hidden fees. I was also very pleased they stuck to the price they honored to contract and I would use them again thank you Upline Moving read more

Supporting Staff is VERY good but movers are not always very competent. Please listen to the staff's advice for packing and getting insurance for your precious items. read more

Let me start by mentioning how amazing the sales person to the moving team. Efficient, easy and smooth transaction. UpLine Moving If I could give the guys from Upline 10 stars, I would. I moved recently with them and they were so incredibly efficient and kind!! I had packed most of my stuff, but they packed everything else for me. They even dismantled my bed and put it back together in my new place!! Amazing!! There were 3 lovely men that helped me- Sanchez, Jeff, and Juan. If I could guarantee I could get these three guys to help me move again, I definitely would!! They also looked like they were having fun, which made me feel good everything was beautifully packed and placed in my new place, I could not be happier!! 10/10 DEFINITELY recommend!!!! read more

Post-move update: I called them when I was ready to receive my items, which were in storage for the time being. From the day that I called in, they estimated that my items would arrive between 1-5 weeks out; I ended up receiving my items in a little less than 2 weeks. I received only 2 updates as expected: an update when my belongings departed and a call the day before they were expecting to deliver. Shout-out to John, Desiree and Nelson, who were super communicative and helpful throughout this experience! Day of delivery: The movers were a 3rd party and there were only 2 of them (and I really think there should have been at least 3 helpers). One mover helped bring the items to our door and the other mover helped unload. There should have been 3 people because one person assembling furniture is not enough hands--especially if the furniture is heavy! My husband had to step in and help, which he wasn't too thrilled about. The movers were friendly and accommodating, but one of them accidentally scratched our floors from moving our metal bed frame. I had to call the insurance line that Upline provided, and I was told that I would receive a call back, but I have not received any updates or reparations to this day (and it's been almost 2 months). I'll need to follow-up with them, but I'm doubtful about the outcome. For that, I will have to give 4 stars for the post-move experience. read more

I feel compelled to write this review because I relied heavily on all of the other Yelp reviews in making my decision to choose Upline in a long distance move from San Francisco, CA to Minneapolis, MN. Long story short, I would 100% recommend Upline to anyone who (like I was) is debating going with a third party contracting company offering a significantly lower moving quote to you. Everyone I interacted with from Upline Moving was very professional and helpful throughout my move. Amber was extremely organized and helpful leading up to my move when I finalized all of our inventory. On moving day, the three movers who showed up (I forgot to write down their names) were on time, extremely efficient, and took the time to make sure I didn't feel rushed to inspect everything before they loaded the truck and after everything was complete. It didn't take very long at all for the truck to arrive at our new home in Minnesota. Manuel and Marvin were even more careful yet efficient unloading everything from the truck into our house. We went through inventory one last time to ensure everything arrived, and didn't find a single damaged item in the move! I was shocked because I've moved a few times before and always expect a few items to not survive that long of a move. Thanks Upline team! I wouldn't hesitate to recommend you to anyone else moving from the Bay Area - this is the exact quality and professionalism I want in a company who chooses not to contract their jobs out to others. read more

Today was moving day and I'm exhausted but I really want my movers to get the credit they deserve so I'm staying up late to post this. I cannot say enough positive things about Upline Moving. To begin Upline was the only moving company that came to our home to physically take an inventory of our items. Everyone else sent a form for me to fill out. Max Vrene was our consultant and he was awesome. He was so thorough that after we sold some items after our first estimate he came back out to do a brand new estimate to make sure the moving cost were as accurate as possible. On moving day the price Max quoted was the the final price at pick up. No hidden charges... How refreshing! Our foreman on move day was Dale. He was professional and also thorough. He brought 6 guys for our 2/2 home and they were done in a little over 4 hours. Hector, Herman, Colin and Lee went out of their way to pack as efficiently as possible. John and Nester were also great. I honestly hate moving and I'm usually so paranoid that people will ruin our stuff. After watching these men handle my two year olds crib with such care we are worry free tonight. Thanks Upline for making what should be an extremely difficult process so easy. read more

Upline Moving - Moving Day - Movers Near Me - Hayward, California

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I just finished a move from CA to TX (yes another one of those people) and I could not say enough of awesome it was to work with Upline moving. From John to Dale to the packing team in the Bay Area to the dropping off team in Austin,TX, everyone was extremely professional and made the move a breeze. My items took a week and a day to arrive in perfect condition. The unpacking team put every item exactly where it needed to be and not a scratch or broken item in the bunch. I had a lot of anxiety being a single woman moving across states, packing on my own and I couldn't have done it without this team. Professional, efficient, funny and dependable. I would recommend anyone to this company for moving needs. read more

The reason why I'm giving Upline Moving 1-star is, despite the recommendation from a friend, they ended up losing some of my stuff and a valuable item marked on the moving box was mysteriously missing from the box it was packed in. Also, some of the furniture were not packed properly, so there was no way to re-assemble it upon arrival. This was a long distance move from Oakland, California to Austin, Texas. Called to report the lost items and got voicemail - still have yet to hear back from them. While I do appreciate the stuff that did get moved efficiently, it's a huge setback when some of my stuff is missing and the job is technically not complete. I know I had read some negative reviews before on here but I hoped that wouldn't be the case for me - I guess I learned a valuable (and expensive) lesson. read more

First, you need to know that to get five stars from me in a rating you must be extraordinary beyond belief. I think the overall experience with Upline qualifies here. Once we knew we were moving we started with Angie's List and then cross referenced to the Better Business Bureau. Angie's gave us some three leads and the BBB confirmed. Upline was not the lowest bid, but of the Sales Reps that came to look at the job Eithan was the most thorough. He counted everything in sight and asked a lot of very good questions. There were no assumptions made and he was the only one who wanted to see the out of apartment storage unit. In the end he presented us with what we felt was realistic, a two day move with one day for pack out and a next day delivery. Then we weren't fast enough on the apartment application and we went back into apartment hunting mode. We kept him up to date and when we were ready so was Upline on two weeks' notice to get us moved. On pack and load-out day Ivan and his crew arrived. They did an amazing job getting everything out of the old place before 5:00. But the professionalism really got shown the next day. They got to the new apartment ahead of us and were ready to go as we arrived. We had made floor plans of each room and Ivan made sure everything was where it is was supposed to be. And the truck was unloaded by 1:00 in the afternoon. If you're making a local move and want end to end service that is high quality and professional Upline does the job. read more

Upline was very professional. Got me in within five days of calling them after another company ghosted me. Called me several times to confirm logistics and reassure me they were coming. Foreman was professional, arrived on time, and handled my stuff with care. Would highly recommend! read more

We hired Upline moving for moving from Bay area to Austin. Extremely disappointed with the delivery communication. During initial survey we were informed that delivery can be expected 4-5 days after the date we are ready. However, it's been over 10 days and the truck has not started from Bay Area. read more

I had a local move in the Bay Area from the peninsula to Oakland during a stressful period and Upline made the moving process much easier than I've experienced compared to other companies. The sales and support members were very communicative and responsive. The movers called the morning of about 15 minutes prior to showing up. Sanchez, Teddy, and Valencia arrived and immediately took note of what was moving via truck and items we prefer to handle directly. Unloading was half complete when it started to storm. The guys helped prevent water damage and moved quickly. Great experience and very friendly movers that care about your property, and time. read more

From quote to arrange planning and working with the various foreman on the moves....Dale, Nelson JR, Nelson Sr, Ivan, Christian, Juan and the whole crews, everyone always so responsive, caring, pay attention to details and most of all, help our families so efficiently with each of our 3 moves in the Bay areas so far in 2021 and more to come. Absolutely relieved with their great services handling each of our move. Will highly recommend them to anyone. MUCH APPRECIATED, The Lau family from Danville-San Jose-Santa Rosa -Sacramento CA read more

I had a really great experience with these movers. I contacted several for online quotes and Upline was one of the first to respond with a very reasonable quote. Spoke to Liz H., she was friendly, helpful, and very transparent every time I spoke to her. The 3 guys showed up on time on moving day, wrapped EVERYTHING in moving blankets, plastic, and tons of tape. They got to work immediately, and moved my stuff in record time. The people that work for this company made moving day so much less stressful, I would hire them again. read more

We used UpLine to move from Palo Alto to the Dallas area. Their cost was comparable to other options, but they provided a delivery window which in our mind gave us more flexibility to settle before the furniture arrived. This did not work out quite as hoped. They delivered our things three weeks later than we had originally expected and a number of items disappeared from the shipment. Nothing high dollar, for the most part the move was done, but an indicator that security at their warehouse is poor. I also would have expected them to match other movers I've used in taking trash boxes and moving paper with them, which they left for us to deal with. UPDATE: UpLine reached out to me and the missing Green Egg I was especially upset about was returned roughly 2 1/2 weeks after the original move. It was missing several parts but at least it came. I was gratified that they actually responded to my complaint. A number of small $ items (electronics, tools, toiletries, and some furniture) remain missing and I don't expect to see them. Given the unprecedented number of folks moving out of the Bay Area, I get it these folks are badly stretched and I don't doubt a number of folks are in fact doing the very best they can and just a few bad eggs can do a lot of damage. That is just a reality in the moving business and I think reviews should acknowledge that for what it is. This move was over $15K, however, and I have dealt with other movers with better inventory control, security, and trash management for that price. read more

Warning, DO NOT USE THIS COMPANY. It is NOT TURST WORTHY. I was told that if I get my items picked up on August 21st (by Jody Reynard), that it will arrive September 1st or 2nd. Then, once my items has been picked up, I was never able to reach her again. I called her, she's not there. I e-mailed her, e-mail never gotten response. So, I decided to take the matter up to the dispatch myself. But, calling the dispatch doesn't work either because they never respond e-mail nor phone calls. I left messages after messages, which NO ONE RESPONDED. So, I found out yesterday (September 6th), my items are STILL IN CALIFORNIA!!!!! I cannot believe this, it's been 11 days and my items are still in California. I'm not sure when my times will ever leave California or when it will ever arrive at all. I feel ripped off as I thought Jody was very trust worthy to help me through the process but I was completely wrong. I can only pray to God now my items will leave California any day now and arrive soon cause my back is in pain from walking on the floor and sleeping on the floor. And, I also pray that my things will arrive in ONE PIECE and safely after they read this message. Tip: DO NOT USE THIS SHIPPING COMPANY! They are bunch of liars and untrustworthy. Order Number 22175 read more

We could not have been more impressed or satisfied with the crew who showed up to help us move. It was a big transition for us to leave CA and build a home out of state. These guys were so efficient and respectful not to mention very fast at getting the job done! The crew consisted of very friendly and conscientious young men: Dale, Arie, Josue, Victor, Juan, Ali, Marlon,Christian and Sanchez. We would highly recommend them to anyone looking for a smooth transition in the very stressful business of relocation! We can't thank them enough. They truly went the extra mile and were most helpful as we separated things to go to storage in CA and other items to take with us on our out of state move. read more

After 4 months of frustration I finally got back the 500+ dollars that I feel I never should have had to pay. I was not compensated for my damages to my boxes or items in the boxes. It is my understanding that my case was reopens and settled thanks to the efforts of Starving Students who transferred me over to this company when they could not accommodate my needs. I am also under the impression that upline is revamping the customer service department to improve the experience for future customers. I hope that my situation has helped this company in a positive manner and that the frustration I had to deal with will improve someone else's experience should they choose Upline as a moving company. read more

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I hired Upline to move from California. I lucked out with the Nelson and Christian team! These guys were the most efficient and professional team I have ever net, and we've moved around a lot! They also helped moving other items in the house to make a place fir the ones they were delivering. Not a scratch anywhere ! I highly recommend requesting this team if you are looking for a great moving company. And also, while other companies had long waits if your belongings in storage until they get a truck out your way, they made a special trip just fir our delivery and in less than a week! Thank you Nelson and Christian; you did a great job. read more

We had a great crew show up on time and helped us move from Hayward to Sonora and even moved plants that I though wouldn't make it (huge cactus); they were friendly and professional and if you have to move, I recommend them highly. Jeff, Kevin and Noe did our move for us and made a stressful situation less stressful and we're a pleasure to work with, thank you so much!! read more