Ricky was friendly and helped me right away with my Prius (I bought the car used without a right front fender). He gave me a quick estimate at a reasonable price and ordered the part to have it fixed. The part arrived within a week. He was able to get the fender installed onto my Prius the same day that I called, which was great with my work schedule. I only waited in the shop for less than an hour for the fender to be put on my car. The fender looks great! I would definitely recommend this shop to anyone looking for car body work. read more

This is my first Yelp review- this is the nicest business with which I've ever interacted. We called from the side of the highway, and Ricky couldn't have been more helpful even after (he thought) we weren't going to need his service. We ended up getting the part replaced even after he said it was unnecessary, and he helped us locate the part from a local dealer and then worked quickly and effectively to put it on. So grateful! read more

Great gem in Upland. Ricky is extremely knowledgeable and helpful. Will come back whenever body work is needed.

Ricky and the team at Uptown are great. Ricky runs a high quality shop but most importantly understands the importance of treating a customer right. I recommend my clients to go there all the time! read more

Ricky Piceno was a pleasure to deal with, as was every other person that worked here. Our truck was done on time and the job was exceptional. Actually, it was done sooner than the insurance estimate. We have dealt with various body shops over the years and this is by far the best, both in terms of customer service and the work that they do. So happy I found this place. read more

Took my trailer in to get some custom work done. Uptown did an amazing job. Quality work and quality product. Strongly recommended if you need some good painting done read more

I rarely do reviews because I am rarely moved by customer service skills, but Ricky is awesome! After going to many places and being quoted outrageous prices I finally came across this place on yelp and I am glad that I did. I came in around 4:00 on Monday Ricky assessed my situation right away and was able to call for the part on the spot he told me it will be here the next day and that he will give me a call when it arrives. 10 am Tuesday I got a call and the part was there. I didn't get off of work until 4 and I had an hour or so in between my other job and Ricky still worked on my car at 5:00pm 30 minutes before closing, which is very nice. I was out of there in 45 minutes. Other places said it would take day. I am so glad to have a come across this place, they are very honest and they know what they are doing. I appreciate this place. Thanks again Uptown :) read more

Went there with today with 15 min till they close an I just wanted to get a quote on to see how much it was going to cost to get my mirror replaced. Ricky looked at it An told me $20 after another place told me $50. So I was like ok then he just told me to pull it in to have a look at An he actually went to work on it installed it in 10 mins. Ricky hooked me up said it was his good deed for the day man another blessing An Ricky was a real honest man I definitely recommend this place read more

I have a black 2011 Mercedes Benz E350 that had rear bumper and quarter panel damage caused by a hit and ran driver at a park and ride. This car is now restored to mint condition. They do excellent work with attention to detail and i was very pleased with the outcome. Ricky has been in Upland for many years and I've always counted on his shop to get done right! read more

This place was recommended to me by one of my husband's car-lover friends, and I am very impressed with the great service Rick provided. I ruined the rear bumper of my car by reversing into a tow hitch at the most inopportune time and desperately needed it fixed as soon as possible. I dropped my car off on Friday afternoon and it was ready for pick up by Monday afternoon! Not only was it done quickly, but my car came out looking brand new. If you are looking for a place that will fix your car properly and quickly, give this place a shot. read more

Don't hesitate to use Uptown Auto. My 2010 Honda Civic had bumper damage after being backed into in a parking lot. It took about 10 minutes for a detailed quote. The turnaround was quick and best of all the bumper looks brand new. Ricky in the office was professional, honest and friendly. I will use Uptown Auto again and would recommend them to any friends or family. Thanks Uptown Auto! read more

Wow!! Ricky took great care of my car. He made a stressful time much easier. I was rear ended and my Nissan Cube needed a new back end. Nissan doesn't make my car anymore so I figured it would be a long process to get the part and then get it installed. On day three of driving a rental car around, Ricky called and said, "your car is ready." My car looks great. They even went as far to give it a wash so it was shiny and clean when I picked it up. Ricky was also great with the insurance adjuster. He communicated and the two of them met at Uptown to assess the damages together. He billed the insurance company so I didn't have the hassle of emailing/faxing. l'm back in my cube and a happy customer! Thank you for taking great care of me and my car I love so much. read more

Paul worked with me on a broken right side mirror, which the ordered and painted to match the original. Brought the car back and they I stalled in a jiffy. read more

I purchased a used vehicle online through Vroom and was only aware of *some* of the damage. When I received the car, it was significantly worse than I was anticipating. Tons of little scratches, visible dents, and roughed-up bumpers. Vroom told me to get a quote so they could take care of the damage, and a co-worker referred me to Uptown. Ricky took a look and found a bunch of other damage that wasn't visible to my untrained eye, and took care of EVERYTHING in under a week. He worked out the payments with Vroom and my involvement was slim to none. I will be referring my friends and family here without hesitation. read more

The owner is a very nice man！！ Best service with best price is satisfied. ^_^ Service there is better than other body shop I try before. Thank you so much for their help！！！！ read more

My car was struck on the left fender area, I drove it to Uptown Auto Craft. I asked how long it would take to repair it. I was told about one week. I told Ricky I needed the car back to take my dad to some important doctors appointments and I did not have a rental car. I came back in a week, the work was not started. I noticed Paul hammering the damaged area. When I picked up the car the left tire was rubbing against the fender badly. When I got home I called and complained that the tire was not rubbing before I brought the car there. read more

I had the back quarter panel punctured and torn. Insurance wanted to total my (otherwise pristine) vehicle or else pay an exorbitant amount of money to get the panel repaired. I was lucky enough to have a working relationship with Rick over at Uptown Auto Craft, so I knew better. Sure enough, I took it down to Rick and he said it'd be no problem, he'd get it looking good as new, and that it would take 2-3 weeks. I was willing to wait because I was familiar with his workmanship and knew it was going to be done right (not to mention at a fraction the cost of what the insurance company's body shop was asking for). True to form, Rick exceeded expectations. He had it completed and ready for pickup in one week (five days not counting the weekend), and it was so cleanly done that I cannot even find where exactly the damage had been in the first place. The folks at Uptown Auto Craft aren't craftsman so much as real-life body shop wizards. Don't waste your time with anyone else; if you're looking for body work and you want it done right, Uptown Auto Craft is the spot. read more

Great service! Fast, friendly, professional, and honest. My daughter damaged her front bumper and fog light but Rick fixed it in a couple of days and did such a great job! We will definitely be referring all our friends! read more

I have been to Uptown Auto several times over the past three years, and I am always 100% satisfied. Ricky is very professional and a very honest person. I referred my neighbor to him as well and she was just as satisfied. Thank you Ricky and staff for taking care of us! I highly recommend Uptown Auto!! read more

I am beyond happy with the work Ricky and his guys did on my car. My trunk was smashed in a bit and it wouldn't lock. When it was finally done and when I was my jetta I felt in love with her all over again. Thanks once again! I'm truly happy with my results. read more

Uptown Auto Craft was a huge help with our vehicle when we had an accident. Ricky helped us communicate with the insurance company and navigate that mess. He knew how to deal with the adjuster, get us the value we expected from our vehicle, and take that problem off our hands. The value in working with a company that knows the ins and outs of the insurance business was huge! We trust Uptown Auto Craft completely. We have referred Uptown to other friends and family who are just as happy with the workmanship as the professionalism of this company. Thanks Ricky! read more

This has been my body shop for the past couple years. I've taken multiple cars here and also sent referrals to the shop. The work is good, for what you pay, but it comes at the cost of a slow turn around time. My experience at this shop has always been good until recently. My Mercedes Benz got involved in an accident. Instead of taking my car to a Mercedes Benz Collision certified shop, I decided to take my car here, once again, because I am a loyal customer. A simple job that was to take no more than two weeks ended up taking over a month to finish. I was given three deadlines and the shop failed to meet all three. The owner could have been upfront about needing a month to fix my car but instead, he mislead me multiple times. Not only did they waste my time, when the car was completed, the job was unsatisfactory. The interior was covered in dust, they didn't even bother to do a thorough wipe down. The sunroof was not functioning properly due to the battery being disconnected and they didn't sync it after the battery was reconnected. The ebrake was completely disconnected, for unknown reasons because it had nothing to do with the repair. The alignment performed on the car was crap and the steering wheel wasn't even centered. I had to spend money out of my pocket to get it done right at Penske Mercedes Benz. The rear door handle was loose due to improper installation. Again, I paid out of my pocket to have Penske Mercedes Benz fix this. Being a loyal customer to this shop has brought me nothing but wasted time, energy and money. Their lack of attention to details makes me question if the car was properly repaired. There is no sense of urgency and they simply take their time. I understand that you cannot rush good work but when you give a customer a deadline, you're suppose to meet it. The shop has failed to meet three deadlines which is just unprofessional and unheard of. Not only did they take their time, I picked up my car with all the problems stated above. So in retrospect, my car was not fully fixed until recently. My car is currently being inspected at Penske Mercedes Benz of the repairs made. Anything that was not properly fixed will be addressed to my insurance company. read more

The BEST!!! When it comes to auto body work, fixing a car is one thing and getting an honest quote is the other. Ricky is not only professional but also a trustworthy man. I went Uptown Auto Craft twice. First, someone hit my wife's car and ran away. The cost was below deductible, so I had to fix it out of my pocket. My wife's car had small scratches and tire marks. Some other auto body shop quoted a couple of hundred dollars. But Ricky fixed it on site without any charge. Honesty. Secondly, someone hit my car from behind. This time I had to deal with a stingy adjuster from an insurance company. I don't know much about car and the adjuster tried to minimize the cost of damage. But Ricky stood on my side and fixed my car impeccably. Who can ask more? Honesty and outstanding job comes together. I strongly recommend Uptown Auto Craft. read more

Wow! This place is a dream come true. They are so skilled and the most reasonable / affordable autobody shop I've ever encountered! They obviously take pride in and care about their work. Really. Take your car here. You won't be sorry. read more

Very professional! I went in to get my bumper fixed and they did an amazing job! Very nice, and they had my car finished quick! They actually came in under what they had quoted me! Thank you very much! read more

Great place to take your car. Ricky did a super job on my son's Toyota and within such a short time frame PLUS he was far lower than the other estimate! read more

The crew at Uptown Auto Craft did a fantastic and prompt repair of my Kia Sorento when it was rear ended as I exited the 15 Freeway. I highly recommend them for collision repair should you find yourself in the unfortunate position of needing to restore your automobile to its previous beautiful state. read more

Very professional, Rick fixed my spoiler which previous shop messed up on. Price was fantastic as well, half the price the other shop charged me. read more

Great service and price! All I needed was an exterior detailing on my black Lexus. I had neglected the paint for some time. The finished product was better than I could have hoped for. While it was not showroom perfect, because of my neglect, it was really, really beautiful. The other thing that amazed me was the price. I have had detail jobs done in the past that cost about the same but with results that looked nothing like the care these guys put into it. Thanks Ricky. read more

I came here because of yelp. I brought my son's car in to have some repair work done. He gave me an excellent price and finished the car by day end. He didn't try to upsell me on anything and was an honest hardworking guy. read more

I can't say enough good things about Uptown Auto Craft. We were unfortunately victims of road rage that resulted in our car being keyed. Ricky was very warm and helpful, he took a look at our car and he even found additional damage that we hadn't noticed before! Communication between them and our insurance was quick and painless. We were given a 14 day estimate, and they would have finished within a week but were delayed because they were waiting for a part to be shipped to them. In the end it took 13 days total, which is still better than their original estimate! They had some leftover paint and touched up some old scratches completely free of charge. In the end, our car was returned to us looking even better than before the road rage incident! Then to top it all off we were given a discount, according to Ricky, "Because I can." Summary: I sincerely hope I never have to bring my car to a body shop again, but if I do, I'm bringing it to Uptown Auto Craft. These guys are incredible professionals that turned a very painful experience into a remarkable one. read more

Uptown Auto Craft - ...And after! Like new! - Body Shops Near Me - Upland, California

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This body shop is absolutely fantastic. I was stationed in 29 Palms and had really bad sun and sand damage on the roof and hood of my vehicle. It was so bad I did not want to drive it during the day. I decided I had to get it fixed so I had a few quotes, Uptown had the best quote/price. I dropped the vehicle off a couple of days ago and picked it up today. All I can say is WOW....What an outstanding job they did. If I ever have to take my vehicle in for paint or body I will go to Uptown... Trust me, great work.. read more

This place is legit. Rolled up in my V DUB with a large scratch and a dent. Some employee was the first on the scene and rubbed my car and took a good look at it. Back in the office he wrote up an estimate that included hours, parts, paint etc. Super professional. Then walked in Ricky the owner. He was super nice and looked through the other guys report and even knocked off a couple hours of labor because he knew the job wasn't going to as long as the other guy thought. I told him right now I just wanted the door unjammed and he said no problem I can do that right now. He grabbed this metal looking spatula and unjammed the door.. for free! He gave me an estimate around the same price as other places but since Im a broke kid I decided to wait. A few months later I called him and he still had my report on file and I came in the same day. He said it would take a week. Exactly one week later he calls me and says its ready! The price was the exact amount on the estimate too! Even down to the penny! Car was looking super fly. It really looked amazing. Couldn't find a flaw. So all and all I think the guys over there are honest and really professional. read more

Very friendly, honest, and professional. I hope I don't need their services again but if I do I wouldn't take my vehicle to any other shop!

Will never take my car anywhere else, friendly and knowledgeable mechanics. Always going above and beyond.

Took my car here, and they do a great job! The color match was on point! Hopefully I don't have to come back but if I have to it would be here again. Thanks! read more

First and foremost I want to take this opportunity to thank Ricky Piceno personally for the unbelievable job you and your staff did on my Toyota Camry. Some of the things I found that impressed me the most, were the courtesy, professionalism and the amazing job demonstrated by Ricky Piceno (owner) and his staff. Everything about this experience from when I met Ricky, was above and beyond what I expected. My car now looks better now than what it did prior to my accident. The attention to detail and the pearl he added to the paint looks amazing. Words can't even describe the happiness and gratitude I have for Uptown Auto Craft. I will definitely refer Uptown Auto Craft to anyone I know that is need of any kind of auto body work. A very special thanks to Ricky and everyone at Uptown Auto Craft! You guys are the best....! read more

I scratched my car badly on the side of my garage. Ricky and his team were able to repair the surface paint in only 2 hours at a great price that was $500 less than other shops. Service was very friendly, quick, and efficient! I would go back to Uptown Auto Craft anytime. read more

Their matching of paint and finish for the collision repair on my car is excellent. I know where the damage was, but cannot see the repair. They weren't content with the original insurance estimate and went through it with the insurance company to ensure the repairs were done well. Their attention to detail is evident. I highly recommend them. read more

Wow, what a great experience!! Ricky at UAC was welcoming & friendly. He looked at my truck, which had some oxidation & peeling clear coat on the hood, & provided me with a couple of different options. The price was very reasonable & not only did they do an amazing job; they finished right on budget and a FULL DAY EARLY!! My truck looks like new!! Thank you!! read more