Everything was a bit undercooked. We got 4 burgers and 4 fries. Sweet potato fries and regular -- all fries were soggy and disappointing. Burgers were decent but really greasy and slimy. It was okay but not worth the $15+ per person. Five guys is definitely better quality and fresher ingredients. read more

Great prices great food! Anyone who wants something that's fast but fresh should go here! I'm on disability so I have to get delivery, but they are awesome on that and very fast read more

The food is awesome and service is top notch! Jane is awesome and always greets me with a smile. Highly recommend the breakfast burrito!

This is my regular breakfast sandwich stop. You won't find a better sandwich for a better price. Real slices of bacon. Not that paper thin McDonald's or Dunkin stuff. The service is always amazing. Fast and friendly. There's cute tables to eat after you order at the counter or you can grab and go. No drive thru. A restraunt in a gas station has no business being this good. 5 stars. Will eat here again. And usually do. read more

Great spot if you are craving a burger and fries! Urban Counter is attached to a gas station so there is very limited seating. Also, there isn't much to select from but the food is made fresh! read more

Who would've thought of getting a meal at a gas station? I certainly didn't. But my coworkers insisted on getting this for lunch, and, I'm glad I tried this place out! Tucked away on one side of a BP gas station, this place has some unique burger combinations, as well as salads, hot dogs and other kinds of sandwiches. I ordered the glazed burger with onion rings. The glazed burger comes with a steak burger, fried egg, caramelized onions, aged cheddar cheese, ketchup and a Korean style glaze all on a brioche bun. It was very delicious - fresh and made to order! The burger was a bit bigger than I expected so I had to cut mine in half. The Korean style glaze was a bit sweet and tangy; it overpowered the other flavors of the burger, but not by much. The onion rings were alright. A little bland, but the batter was just right enough to give it a good, crispy bite. Overall, I was impressed! I would definitely come back here and try out their other burgers. read more

Urban Counter - The Glazed Burger - Burgers Near Me - Aurora, Illinois

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Better food than I expected! Fries are tasty. I wouldn't go out of my way to eat here, but it's a decent option when convenient. I especially appreciate that they have a turkey burger. read more

Not a bad breakfast burrito. Fast service. Tables. I liked the bacon and egg which I ordered scrambled eggs

Yummm! Blue cheese burger with roasted jalapeño was delish! Thank you for the great service as well!

I'm on a gas station food streak this week. This is my 2nd stop for lunch this week with a restaurant attached to a gas station & it did not disappoint! Service was quick & attentive. I ordered the bleu cheeseburger along with fries. I paid about $10, but the portions I felt, were worth it. The burger was very flavorful, though I felt it lacked sauce. I just added ketchup to it, but felt like it needed some mayo. I'm just a saucy kinda gal, I guess . It was a nice day when I went & noticed they have outside patio seating which is nice to eat & get some fresh air to enjoy the weather. The menu seemed limited, but they have specials for every day of the week as well. They open early, so it's also a great spot to grab breakfast real quick while you're there getting gas. I was torn between the Bleu cheeseburger or the bacon cheeseburger based on the reviews I read. Ah well, that just means it's an excuse for me to go back & try it. read more

My friend Kevin and I got lost looking for a place to eat. And we came upon Urban Counter and we'd thought to give it a try. We both had the Bacon Burger with fries. Both were very tasty. The beef was fresh and juicy, bacon was top notch, and the toppings were different, but good. I don't usually have jalapeños on my burger, but was a welcome addition. The fries were fresh, but could be a bit crisper, but not a dealbreaker. The best meal I ever tasted. It's a bit pricey, but once you taste it, you'll know where the money went. It's definitely worth a try if you're a burger connoisseur. read more

Urban Counter is a hidden gem located inside a BP off Farnsworth in Aurora. It has a very hip decor and adds to the solid gas station's portfolio of offerings. The staff is quite friendly and walks new customers through the options. Everything is grilled fresh to order - you can taste the difference. Many things looked good, but the daily special was buy 1, get 1 mini burgers. It was under $5 for 2 minis, regular fries and regular drink. Awesome value. The burger was remarkable - just a little ball of flavor. The grilled chicken mini was equally impressive. It was juicy, well seasoned and hot off the grill. Fries grew on me, but needed some salt and a little more time in the fryer. I would visit much more often, but will have to settle for occasional visits to this wonderful, fresh, fast food solution read more

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Woah. Let's talk about how this place is in a gas station and how that's actually pretty awesome! Except if you have kids. Who want to walk all through the gas station picking up candy bars and such. You end up buying way too much crap. The food was dynamite. The service.....................omghowfreakingslow. We were the only ones there and it was super, super calm and two workers. We ordered three burgers. The order was messed up and took ages and they kept coming back and checking on what we wanted, like I didn't already specify toppings at the counter. I paid too much because they rang me up for the wrong thing and didn't know how to refund me (FINE, just feeeeeed me), so we took leftovers home. Food was legit. Except sweet potato fries. Get the regular. Those trendy ones are straight from a bag. Not impressive. But the regular are fresh cut and darn good. We might be back, but I'm bringing a newspaper to pass the time. read more

Wait a minute, burgers at a gas station? That's right, peeps, a yummy burger cooked to order at a gas station. Or maybe you're hungry for a salad or a grilled chicken sandwich, they've got it. Urban Counter is located inside the BP gas station. I had a Bleu Cheese Burger. It was cooked to order. I think it was a 1/2 pounder, but not quite sure. It was topped with bleu cheese, a bacon jam, and arugula, on a brioche bun! It was one of the better burgers I've had in a while. The sweet potato fries were delicious as well. On this visit, the regular fries were just okay. I would stick with the sweet potatoes. We did have a problem with one burger being raw on the inside. It was put on the grill after the others, but removed at the same time. The staff was very apologetic and the young man that cooked it came to our table later and said that he just wanted to apologize again for the burger and was very gracious. We were very happy with the customer service and food. I'll be back. Prices were pretty reasonable as well. A meal of a burger, fries, and a drink was less than $10. Not bad. I can truly say this beats any gas station hot dog sitting on a roller for 12 hours! read more

Urban Counter - Bleu Cheese Burger - Burgers Near Me - Aurora, Illinois

The one on the corner of Butterfield and Farnsworth poor customer service to many times.

I really wanted to like this place. It certainly is better than what you find in most gas stations. Too much grease, even coating the outside of the bun? They didn't listen to what we wanted on the burgers, and proceeded to make them their standard way. The fries were decent. Also, they share an open area w/ the gas station, so the condiment and drink fountain area is of gas station cleanliness. read more

That was the worst hamburger I've eaten in my life. I asked for medium/well cooked , it came overcooked and buns were almost burned , black. I'll not talk about the ordering process which took 10 minutes including several refunds etc. Long story short do not be deceived by high rating. They are not good. I should have eaten at Mc Donald's cross by. read more

Urban Counter - Overcooked meat , blackish bun - Burgers Near Me - Aurora, Illinois

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So gas station food is never a good idea, right??? Wrong!!!! I really wish this was disconnected from the BP completely, at least a wall. No one believes when you try to tell them the BP on the corner has the best food. Anyway, this is my little brothers favorite place ever. What'd he want for his birthday dinner? Urban counter!! So finally, I was able to try. The hype is real. The burgers are made fresh and I highly suggest you call to order ahead and make sure they are open. The classic cheeseburger with jalepenos well done was delicious. Burgers are really thick, pickle slices on bottom, topped with cheese, tomato, and onion. Fries are pretty delicious! The standards of gas stations are blown out the window here. The entire place is extremely clean but also top of the line. read more

Urban Counter - Two classic cheeseburgers - Burgers Near Me - Aurora, Illinois

Urban Counter is a really amazing spot! This is my first time visiting this place and I was too stunned to speak. At first, I thought the place was not that good. But when I enter the place, the staff greeted me at the entrance, helped me to find a seat, and always smiled at me. They are really great! The whole place is good, clean, neat, bright, and organized. The vibe inside the place is awesome. Well-maintained and aligned. They have plenty of tables and chairs. The interior has a great ambiance, it is very relaxing, and such a calm place. I really love to go back here again soon. Their serving is huge and generous. All of their meals are worth trying. The menu is big and it has plenty of food selections. Their hamburger here is phenomenal! Their burger is the best here in this whole area of Aurora. Lots of people keep coming back again and again just to order and get some of it. I also liked it and I can literally order a double of it in just one sitting. It was really amazing. The bread is soft, the meat is juicy and tasty, the veggies are fresh, and the dressing is quality. Such a very unique style of sandwich. Urban Counter is full of amazing food that can absolutely satisfy our cravings and fill our stomachs up. It was a pleasure to experience the customer service here and try their food. Their location is near other well-known places around the area. Very convenient. You can visit their spot anytime. I also want to give a special thanks to the cashiers and staff. All of them are friendly and decent. They treated me so nicely and serve my orders on time. Thank you, guys! I hope I can get some free time soon. I really want to visit your place again. I would definitely recommend your place to all of my friends and family. Keep it up! Thank you! read more

I would give zero stars if I could. Came here with family after checking out the great yelp reviews. Not sure if those are real reviews or this place has gone down hill. I knew it was going to bad experience from the beginning when I had to wave the cook over off his perch in the little back room. Where do I begin. I ordered a bacon cheese burger, cooked medium, and an order of fries. My wife ordered a veggie wrap, and added a grilled cheese for my daughter. It took exactly min to get my food! Two more people came in and ordered after us. That's when these two cooks got lost. They try cooking ask three orders at the same time. After waiting 30 min, they finally brought out our food. Naturally I didn't receive my fries. Went back up and told them. They said they would bring then out. Took a bite of my burger, it was completely overcooked. If your going to ask how you want your burger cooked, you better be able to get close or your setting yourself up to disappoint customers. Took a few more bites and refused to eat anymore. My wife said the veggie wrap was good, but it's pretty hard to mess up rolling veggies in a spinach burrito. So your safe with that if you're stuck eating here. My daughter's grilled cheese was black. The cheese wasn't even melted. How do you mess up a grilled cheese? Waited for my wife to finish her wrap, and then we left. I'm still waiting for them to bring me my fries. read more

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This little burger joint in the BP is doing food right! Excellent service with excellent food. Don't be afraid to eat here ever. Fantastic little local place! read more

This ain't no roller weenie food. The burgers are made to order, hot, fresh and surprising good. They tots were undercooked and needed salt so I wouldn't order them again. If you have a craving for a burger it's better than the typical fast food joint. read more

The Korean-style burger I bought from this restaurant was really delicious. It was their glazed burger, with a huge portion and an amazing flavor. The burger was just like any other burger, and the only difference was that it had a Korean-style glaze, which definitely took it to the next level. The glaze just added to the deliciousness of the burger, and I really loved it so much. I am just really glad that I decided to stop in this restaurant for a quick bite, or else I would not have been able to know that this restaurant has those kinds of great burgers. They have a nice menu with a lot of options, including a different option for their burgers. I am now curious about what their other burgers taste like, so I will definitely be back. The prices were also super affordable, reasonable and worth it. The place has a nice, simple interior. It was clean overall, and the atmosphere and vibe were just something nice and comfortable. The customer service is also great. The staff are friendly and welcoming, and they serve food really fast too. It is the type of restaurant that I will also definitely recommend to my friends. They deserved to know about this amazing place with delicious, affordable, and must-try burgers. I am really looking forward to being back. I highly recommend their burgers, especially their glazed burger! read more

I spent a good deal of time driving around Butterfield Road looking for Urban Counter. And making u-turns. And trying to (safely) cross traffic. I finally realized that Urban Counter is physically inside the BP Gas Station. So, word to the wise! I placed a to-go order and was told my food would be ready in about 15-20 minutes so I was a bit surprised when I arrived 25 minutes later that it was still about 5-10 min out. No biggie, though, I filled up my tank and waited in the (very) clean BP. The food was all made fresh by a few friendly guys at a cute little counter next to a smattering of tables. We ordered eats for a variety of folks, from grilled cheese to burgers, sandwiches to fries and here's how we made out... Fries: 3/5: I prefer a crispy fry and this was lacking in crisp and salt. Points for being freshly fried. I appreciate the sweet potato option, though. BLT: 3/5: Huge and made with thick cut bacon. Flavorful but the bacon was a bit chewy (again, would prefer more crisp) and the avocado was teeny tiny. Portions: 4/5: Even item I ordered offered super hearty portions. You will not go hungry. Execution: 3/5: I ordered fruit cups and they were forgotten. Bummer. That and considering the longer time to ready my food, I give execution a 3/5. I love the concept of a freshly made burger, especially with such a convenient slant. If the execution was ramped up a bit, I can see Urban Counter being a go-to! read more

Stopped here today. Upon entering, I noticed that even though it was inside the gas station they have leather booths to be seated. Very nice. I came in and the 3 ladies working there seemed very chatty and friendly. I said I was waiting for my boss who drove seperately. He was in the car on the phone. The minute he came in they all gave him a hard time about being on the phone and were laughing. He laughed too! These ladies were fun! Eventually we finally ordered. Had the turkey burger w/ full accompaniments with veggies minus mayo but plus avacado. My friend had the bacon burger. The ladies were very patient as we kidded them about everything. They like to have fun and are good at making customers feel at ease. Food came quickly. Burgers were great, sweet potatoes fries were good! I liked the drink machine which has a ton of beverage choices. Service was very good. Prices were very reasonable. Menu not huge, hot dogs, burgers, wraps, salads, breakfast sandwiches. Fries, rings and drinks. Oh and the place is located inside a BP gas station at corner of Butterfield and Farnsworth. Great food, great service, low prices and the three amigos ( ladies who work hard, do a good job and also have fun and laugh their ass off! Totally worth the stop. One looks like Katy Mixon who was the sister (Victoria) on Mike & Molly. Shes fun! They all are. Go try them out and have a burger after you fill up your gas tank. Good times,good times! read more

Best burger, fries and shake I've had in ages! Perfectly cooked and seasoned and great value! read more

Urban Counter - a burger and fries with a drink - Burgers Near Me - Aurora, Illinois

I can't believe I'm giving four stars to a burger I ate at a gas station. I ordered the bacon burger with a side of fries. The burger was much better than I expected and the fries were pretty good too. Burger was overcooked for ordering it medium, but it still had good flavor from the toppings. I wanted the fries to be crispier too, but that's more of a preference. The staff was great, and their corner of the place was done up nicely. If I faced the right direction, I could block out the gas pumps and aisles of snack food and think I was in a totally different place. Good prices too. I mean it is in a gas station, after all. Still can't get over that...you're an interesting place, Aurora! read more

Loved this place at first.good food and made right.lately anytime I order,they keep messing it up. Ask for well done and no pink, still comes pink and have to re cook it myself.starting to become a waste of my money.sad read more

Urban Counter - This is what they think well done with no pink looks like! - Burgers Near Me - Aurora, Illinois

Please don't be confused by the fact this place shares space with a gas station convenient store. It's actually a fantastic idea! Place is clean, food is delicious and staff was super fast and friendly. It's a fast casual dining restaurant. I ordered the BLT with avocado. I know you're probably thinking that it's really not hard to screw up a BLT but I've eaten so many I beg to differ. The bacon on this sandwich was cooked to perfection, crispy bacon that wasn't over cooked. And the avocado, lettuce and tomato were fresh. The handcut French fries were great.... I recommend ordering a side of cheese to dip with. Just an FYI.... if you order a drink, the fountain station is the same the convenient store guests use(which is located behind the order counter). read more

Well wasn't sure what to expect with a fast food place in a gas station. But that was the best bacon blue cheese burger ever. I had them add extra bacon. Amazing.. read more

Urban Counter is a really great spot to grab some meals for quick lunch. This place is perfect for your family and friends to visit and spend some quality time. Urban Counter here in Aurora offers so many incredible foods. Their menu is so huge, very decent, and all of their meals are worth a try. Their burger here is phenomenal, tasty, delicious, and unique. I suggest to try it once you visit. They also have fries, pasta, beverages, desserts, and others. They are full of amazing food that can really satisfy your cravings and make your stomach happy. Really love this place. They absolutely have the most delicious food in the whole area of Aurora. All of their food are made to perfection. Pretty impressive! I literally had a fantastic quick lunch. Everything on their menu is worth a try! Best meal at a gas station by far. They are very accessible and near. You can visit anytime you want. Urban Counter is exceptional. I will definitely be coming back. Such a really cool place and a hidden gem in this area. Will recommend your place to all of my friends and family. Thank you! See you again! Keep up the good work! Great job! Cheers! read more

*sigh* Been coming here for almost a year. Seems like their service has been going down. My most recent orders have been a disaster. Over cooked bacon and burnt fries! What put icing on the cake is the fact that I asked for a well done burger and what I got was a half done burger. Not sure when the next time I'll be back as I'm turned off at the moment. read more

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I just smashed the classic burger and house fries. Called ahead and was amazed on the taste and quality. Just two ladies rocking it at the grill. Thanks girls! Nom nom nom... read more

Legit! Drop the mic and walk out. Hubby was hungry for a cheeseburger. I pulled this place up on yelp since it was right by the errand we were running. Of course he was more than skeptical. I wore him down and he finally agreed. In all fairness, it is attached to a BP station. Don't think of it as a resteraunt in a gas station. Think of it as a resteraunt with the convenience of having a gas station in the resteraunt. But, enough of that... The burgers are 1/2lb of delicious cheesy goodness on a brioche bun with fresh vegies. Definately a meatatarian's delight. The fries were pretty good as well. Unfortunately, that was all the room I had in my belly to sample today. (I did try to talk hubby into a shake but was informed I was pushing my luck) Definately will be stopping by and trying more of their menu! read more

Oh. My. God. Best burger I've had in a very long time! I had the bacon burger... life changing! Perfectly cooked, balanced spice and super delicious. Only thing I'm not happy with is the milk 'shake'. It tasted and was the consistency of Hershey chocolate milk. I WILL be back! read more

The staff is extremely courteous. Everyone has a smile on their face and is eager to help. The food is delicious, the burgers, the Ruben, the corn beef and especially the mini burgers. Oh, and don't forget the hand cut fries! This is a new location at the corner of Butterfield Road and Farnsworth in Aurora, inside the BP gas station, just a few blocks from the Premium Outlet Mall. Try it, you'll be pleasantly surprised. read more

Urban Counter - Corn beef - Burgers Near Me - Aurora, Illinois

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Our burgers tasted Aok. It's important to call out that we spent as much here as we normally do at Culver's. So when you compare that with what you get here it's a simple call. Come here. Blue burger was pretty darn good (more arugula plz), the sweet potato fries also were great. (Recommendation to owner, give out some spicy aioli sauce with them, that would pair well. Kids enjoyed the blt and corn dogs. Wife enjoyed the veggie burger. Should we be back in the area would I stop in? You bet. Don't expect a $30 gourmet burger, just go in expecting Culver's based on what you pay and walk out impressed. read more

So there are a few locations of Urban Counter and they are all I believe inside BP gas stations. They have several in the burbs and one in South Loop of Chicago. Surprisingly the food was good. My wife had a cheeseburger and I ordered a fried chicken sandwich. The lady taking our order was a little lost that was about the only bad. I got received the grilled chicken sandwich instead of fried but didn't want to wait for the fried and grilled probably more healthy for me. I tasted wife's cheeseburger it was pretty good, JUST A WARNING, they seem to over cook burgers so ask for it medium. The shakes were good too. read more

Great place! Burgers are nice and juicy. Brioche bun nicely toasted. If you want a burger w/o all the bells and whistles this is the spot (if you do thet have that, too). Sandwiches, hot dogs, beefs, salads & breakfast. Superb customer service! Have passed this place for years DID NOT know it was here. Perfect "duckoff"! Check it out! read more

Honestly, I think this may be my new favorite restaurant in the Wheaton area when looking for something cheap and quick. I ordered a tuna sandwich and it was DELICIOUS! Who knew such a gem could be found in a gas station? read more