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    Urban Counter

    4.1 (80 reviews)
    Closed 6:00 am - 2:00 pm

    Order Urban Counter Takeout or Delivery

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    URBAN COUNTER ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Classy
    Outdoor seating

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    Recommended Reviews - Urban Counter

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    Reviews With Photos

    The Glazed Burger
    Alvin B.

    Who would've thought of getting a meal at a gas station? I certainly didn't. But my coworkers insisted on getting this for lunch, and, I'm glad I tried this place out! Tucked away on one side of a BP gas station, this place has some unique burger combinations, as well as salads, hot dogs and other kinds of sandwiches. I ordered the glazed burger with onion rings. The glazed burger comes with a steak burger, fried egg, caramelized onions, aged cheddar cheese, ketchup and a Korean style glaze all on a brioche bun. It was very delicious - fresh and made to order! The burger was a bit bigger than I expected so I had to cut mine in half. The Korean style glaze was a bit sweet and tangy; it overpowered the other flavors of the burger, but not by much. The onion rings were alright. A little bland, but the batter was just right enough to give it a good, crispy bite. Overall, I was impressed! I would definitely come back here and try out their other burgers.

    Coke Freestyle Machine - $0.99 fountain drinks with options like Cherry Coke Zero
    Jim J.

    Urban Counter is a hidden gem located inside a BP off Farnsworth in Aurora. It has a very hip decor and adds to the solid gas station's portfolio of offerings. The staff is quite friendly and walks new customers through the options. Everything is grilled fresh to order - you can taste the difference. Many things looked good, but the daily special was buy 1, get 1 mini burgers. It was under $5 for 2 minis, regular fries and regular drink. Awesome value. The burger was remarkable - just a little ball of flavor. The grilled chicken mini was equally impressive. It was juicy, well seasoned and hot off the grill. Fries grew on me, but needed some salt and a little more time in the fryer. I would visit much more often, but will have to settle for occasional visits to this wonderful, fresh, fast food solution

    Bleu Cheese Burger
    Shevon R.

    Wait a minute, burgers at a gas station? That's right, peeps, a yummy burger cooked to order at a gas station. Or maybe you're hungry for a salad or a grilled chicken sandwich, they've got it. Urban Counter is located inside the BP gas station. I had a Bleu Cheese Burger. It was cooked to order. I think it was a 1/2 pounder, but not quite sure. It was topped with bleu cheese, a bacon jam, and arugula, on a brioche bun! It was one of the better burgers I've had in a while. The sweet potato fries were delicious as well. On this visit, the regular fries were just okay. I would stick with the sweet potatoes. We did have a problem with one burger being raw on the inside. It was put on the grill after the others, but removed at the same time. The staff was very apologetic and the young man that cooked it came to our table later and said that he just wanted to apologize again for the burger and was very gracious. We were very happy with the customer service and food. I'll be back. Prices were pretty reasonable as well. A meal of a burger, fries, and a drink was less than $10. Not bad. I can truly say this beats any gas station hot dog sitting on a roller for 12 hours!

    Overcooked meat , blackish bun
    Melih B.

    That was the worst hamburger I've eaten in my life. I asked for medium/well cooked , it came overcooked and buns were almost burned , black. I'll not talk about the ordering process which took 10 minutes including several refunds etc. Long story short do not be deceived by high rating. They are not good. I should have eaten at Mc Donald's cross by.

    Overcooked burger
    Anthony M.

    I would give zero stars if I could. Came here with family after checking out the great yelp reviews. Not sure if those are real reviews or this place has gone down hill. I knew it was going to bad experience from the beginning when I had to wave the cook over off his perch in the little back room. Where do I begin. I ordered a bacon cheese burger, cooked medium, and an order of fries. My wife ordered a veggie wrap, and added a grilled cheese for my daughter. It took exactly min to get my food! Two more people came in and ordered after us. That's when these two cooks got lost. They try cooking ask three orders at the same time. After waiting 30 min, they finally brought out our food. Naturally I didn't receive my fries. Went back up and told them. They said they would bring then out. Took a bite of my burger, it was completely overcooked. If your going to ask how you want your burger cooked, you better be able to get close or your setting yourself up to disappoint customers. Took a few more bites and refused to eat anymore. My wife said the veggie wrap was good, but it's pretty hard to mess up rolling veggies in a spinach burrito. So your safe with that if you're stuck eating here. My daughter's grilled cheese was black. The cheese wasn't even melted. How do you mess up a grilled cheese? Waited for my wife to finish her wrap, and then we left. I'm still waiting for them to bring me my fries.

    Two classic cheeseburgers

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    9 years ago

    Came upon this place by accident. Amazing service, people and food. Definitely gunna stop by again!

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    10 years ago

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    9 years ago

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    10 years ago

    One of the best burgers i ever had in Illinois. It was really juicy. I took the sweet potato fries with the chicken burger ; it yummmm.

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    11 years ago

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    10 years ago

    Stopped in for lunch, got the turkey club and an iced coffee and they were both fantastic!

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    11 years ago

    The best burger joint period and if your low on fuel just across the room you can pay for gas at bp station

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    8 years ago

    Best juiiciest turkey burger ever! Salad was fresh.The surprise was its onsite with a gas station.

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    11 years ago

    Fantastic food, upscale, modern cafe. What a pleasant surprise. Not the usual gas station fare!

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    Page 2 of 2

    Ask the Community - Urban Counter

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    Sonic Drive-In

    Sonic Drive-In

    2.4
    (120 reviews)
    0.3 mi
    $

    My first job was at sonic when I was 16 years old now I'm a grandmother and still love sonic to…read morethis day! The food is good and cheap and fast. I have gone there sat there and the service people are so sweet when they come to your car or if you have to go inside. The ambience is great. Everybody is wonderful and patient. I'm on disability so it's hard for me sometimes to get up and down or go anywhere and I recommend this place 100percent.

    This was my first experience at this location. I'm leaving this review with that managers improve…read morethe training and communications skills of their crew. I pulled up tonight at around 7:15pm to the drive-thru. The young man at the intercom did not communicate well--meaning I couldn't tell if he was ready to take my order or if he was listening to me even after he told me he was ready--nothing was appearing on the screen until a long delay. I ordered the three $6 All American Smasher Meal as indicated by the flashing signage in front of the restaurant. He charged me the full price which was nearly $12 each. I reiterated to him that the promotional said it was $6. Then he proceeded to charge me just for the sandwiches only. I told him I wanted to the meal, and he said "okay". Upon picking up the order, it was only the sandwiches. I went inside the store and told him I ordered the meal and pointed to the flashing $6 promotional sign. He told me he could not see the sign. I pointed to it and read it to him verbatim. He told me he could not accommodate me. (Offer me the fries or drink, talk to the manager, refund etc.) He told me I would have to contact the corporate offices to complain about the sign. I told him all I wanted him to do was enter my order correctly because I had explicitly told him I wanted the promotional meal. And he froze like a deer in the headlights. I was not rude. But I was certainly confused. I decided the fries and drink weren't worth making him feel more anxious. But the fact that he was not able to get a manager or offer me the promotional after the fact indicates that there are some training issues with that crew tonight. Just wanted managers to correct that!

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    Culver's

    Culver's

    2.2
    (48 reviews)
    2.6 mi
    $

    Up-charges very costly for such a bland burger. Looking for local options. Tomato and Cheese extra…read morecharge. Bacon 1.90! Forget it.

    I did not even get past the cash register : ( and I ended up walking out…read more I walked in and said we will see how it goes, because it was not good last time I was here. I said ok let's go by your steps (as I pointed to the posted menu). Step 1. Double or Single I said Single Step 2. If cheese what type. I said cheddar Step (?) She asked if that is a butter burger? I said I do not know I am just following the steps on your sign. She asked again is that a butter burger I said again I do not know, it does not say on your sign. Someone came over to try to salvage the situation. He asked what did I order, I said let's ask her. Some other guy said she is in training. I said great we can all learn together. I asked her what was the first thing I said, she said cheese burger. I said no, that is not what step one asks. Again I asked her, what did I say for step one... Cheese Burger she says... Nope that is not step one. I said what does it say for step 1? I said "Double or Single", I wanted a single. The second person that stepped in to help said let's start over. I said never mind forget it & walked out. Last week I was in there and asked for double onion and double lettuce, once I got past steps 1 & 2. I got the burger and there was NO lettuce!!!! So I was going to ask for it again but do not put the burger together, I want to see it lined up on the try before I take the order. But did not make it that far. It sounds like the register is not set up like the steps of the menu : ( Bad Restaurant, sad Bad training, sad Bad Boss, sad Bad register to reflect menu steps? UGGGGG : ( PLEASE FIX IT SOME DAY! Was at Culver's on Northwest Hwy In Arlington hts IL. Across the street from Meadows Pool. (In Mt.Prospect IL.). Down a block or two from a "under the railroad tracks" pass through.

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    Culver's

    Culver's

    3.5
    (18 reviews)
    4.0 mi

    I've been here a bunch and am not usually disappointed. The orders are accurate about 80% of the…read moretime and the billing maybe 90% The food does take a bit to arrive but they have a somewhat large menu. I was a little annoyed as last time they made the wrong frozen custard and we pointed it out and showed them the receipt they took it back instead of asking if they could add Oreo to it to match it match our better or if we wanted to keep it anyway and give us the right one after we already waited a while but maybe the staff gets to eat it. Also, if you aren't using promotions or coupons this place can be a little pricey for the adult meals anyway. The kids meals' are around $7 after tax and come with a butter burger, tenders, or corn dog (their corn dogs aren't great in my opinion) with fries, drink, and frozen custard. No toy but that's usually landfill fodder anyway.

    *The food ordered was totally disappointing and misleading as far as the salad ordered. The…read moreadvertisement displayed a beautiful picture of a rich, dark, green, colorful salad leaves , Beautiful red strawberries, tomatoes, and brown pecans. The salad received had white, gray, yellow lettuce, not even the same type of lettuce leaves advertise in the menu. It was the lower portion of chopped up iceberg lettuce instead. The order pick up service was good.. but upon discovering being deceived by the advertisement, the salad had to be returned along with the incorrect side order not in the bag as well. The supervisor was not sure or experienced enough to handle the problem.. The manager came over to take over & was showing an unprofessional way of dealing with the situation. He was being way too far way too loud.. do I had to ask him what was his name? He said Adam. I explained to him that I didn't want to get into an argument or debate about the situation. I asked him what was the problem and he stated that I shouldn't have came and held up his drive-through line. I should've parked my car and came in on the inside. And I explained to him I ordered through the drive-through so I came back to the drive-through because it was a drive-through situation. He decided that he would give me a refund with no smile no politeness no courtesy no apologies. Despite my effort to de-escalate the situation the entire time. Adam explained that he couldn't take the food back and he doesn't care what I do with it. I could take it and throw it in the trashcan up ahead as far as he care pretty much using the same words.(with an unprofessional tone and attitude.) The parking lot & drive-through was clean., parking spaces very limited. 05/2025

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    Urban Counter - burgers - Updated July 2026

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