This is a super fun place to head to for lunch or dinner! I even think it's a good spot for vegan/vegetarians due to all the veggie and tofu options. The hot pot has been consistently tasty. They have a lot of mushroom options here and seafood. The sushi conveyor belt is very cute. I would recommend getting a reservation in advance because it is quite a popular spot! read more

We really liked this place until our experience yesterday. Since discovering it, we've been coming almost every Friday or Saturday because it's clean, quiet, and the service has generally been very good. Unfortunately, yesterday was very different. The two new waiter and waitress didn't seem to understand basic etiquette when serving guests or clearing tables. The new waitress was especially unfriendly and repeatedly tossed plates and utensils into the cart, making loud noises for quite a while. Her attitude and manner made us feel as though she really didn't want to be there. We hope this was just an off day, because we've enjoyed coming here regularly and would like to continue. read more

This was a new experience for me and I enjoyed it. The restaurant is small, but spacious. The tables have built-in burners and comfortable seating. Staff explained the process and pleasantly assisted us as needed. We chose the seafood broth as a base -- delicious! Fresh food here! The vegetables, seafood, sauces, condiments, -- all fresh. I don't usually like a restaurant where I cook my own food (I do that at home, LOL). But the variety of offerings here, makes this a place I will frequent. Note: there is a small robot waiter in use also. read more

Came solo for lunch today with a hankering for AYCE hot pot. When I was seated, they explained how the iPad ordering worked and how to operate the stoves. (Turn off or low or high). I ordered a variety of veggies and fish and some chicken, and side orders of kimchi and cucumber in chili sauce. There's a sauce bar with a variety of ingredients and some helpful suggestions for sauces. Because they sat me at a table for 4, they invited me to try two hot pots (which was very nice). I got a seafood and mushroom. I also made myself a few sauce combinations. The food arrived quickly. Looked great. Food was fresh and cold and the meats (I only got chicken but looked at other's tables) looked great. The servers were helpful and friendly. Filled my water glass when I asked them to and took away empty plates pretty promptly. The place is equipped with a conveyor to transport plates of veggies, but it wasn't operating (maybe because it wasn't crowded). There's a robotic server that they used on occasion to bring drinks and plates of food to different tables. I liked this very much. The broths were good and the food was fresh. The cucumber and kimchi were very tasty, especially the kimchi. Each portion I ordered was large - one portion of marinated shrimp was 8 healthy-sized shrimp and the white fish (bass filet) was 4 pieces. Sweet potato was 4 pieces per order, etc. So be aware of that when you order, especially if you come solo. There's a lot that comes out with each item ordered. There's ice cream in a freezer for dessert and also cake and orange pieces. Dinner has more items in the menu, including more extensive seafood and meat offerings. I think the price is reasonable. I plan to come back . . . likely more than once! read more

Urban Hot Pot - Kimchi and spicy cucumber. - Hot Pot Near Me - Rockville, Maryland

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Food was high quality. Sauce bar was soo good. Love how they have double sections for the sauces so you can make 2 sauces easily. The conveyor belt idea is amazing as you can grab whatever you want easily. Otherwise you can order on the IPad and it was fast service. It was clean inside and really modern. The dessert options are abundant and they even provide hair ties, bibs, and gloves! Robot comes and brings you drinks as well! read more

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Great service. The meat and vegetables were really fresh and clean. The sauce bar was excellent! Highly recommend! The cocktails were amazing! The only downside was no full bar. read more

Really enjoyed my experience here. It's clean and the food is great. They also provide a separate allergy friendly menu which is a huge plus. Loved that. Will definitely be back. read more

Recently went back to Urban Hot Pot after a year away. I had stopped going because I felt the quality of the meat dipped when the strip of new Asian restaurants including the mega hot pot place opened on the other side of Rockville Pike. Back then, a number of servers moved from Urban Hot Pot over to the new place across the street. I heard the owners of both restaurants were the same and it seemed that for a while they weren't showing Urban Hot Pot the same love as their new launches. I am happy to say Urban Hot Pot is back in top form! The meat was excellent! The veggies were great. Service was friendly and prompt. I noticed they have added some new broths which were good! Their ice cream selection has improved as well. I was really pleased with our entire experience and will be going back again soon! read more

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Always a good meal. Easy to order from iPad. The soups have flavor. Food is brought out quickly. If you get a booth in the middle you can take from the conveyor belt but you don't need as when you order it pretty fast. Drinks get sent by a robot. Good tasting food and fast service read more

Urban Hot Pot - Hot Pot Near Me - Rockville, Maryland

Honestly, I can't really ask for more than AYCE hotpot WITH a carousel. Bonus is that they have sauce recipes in the sauce-making station. I mean take those and just add some fresh hot pot ingredients and you have probably my favorite hot pot in the area! I came on my birthday with some friends so my meal was free (they do check ID and it has to be on your birthday) but I had no complaints. The menu selection was good, I got mostly seafood ingredients including fish/lobster balls, fish filet, and veggies. Everything came out quickly and portions were huge. Dessert selection was also good with fruit and coconut sago which actually tasted great compared to some other hot pot places that only offer orange slices and melon. We came on a Sunday for lunch so there weren't many people in the restaurant, but the carousel was loaded. If you're lucky you may find parking in front, but there's 2 hour parking in the garage as well. read more

Lunch all you can eat is 24.99. Dinner is 34.99 for weekends and holidays. It's dinner price all day. Also love the birthday deal. I think this is a great place for a fun experience. You get your own pot of soup and you can make your own sauce the sauce bar, which can be kind of fun. I recommend anything that has the peanut sauce. I do wish I knew what was in the meat sauce just so I can kind of calibrate how much sugar I am taking in, but that's OK. The vegetables are fresh. The meat comes out quite tasty. I also really like their desserts the coconut sago, and the herbal jelly coconut sago are quite similar in taste. I tend to always get the herbal one just to feel healthier. I also really like the orange slices. I like to eat things that I don't really eat at home, which includes the enoki mushrooms, the lotus root, the seaweed knots (I leave it cooking a while), and love the fish (it's the first one in seafood selection. The service is very quick. They bring out the things that you order within a few minutes. The ambience is also nice. It's not a hole in the wall and it's in a nice plaza. The parking is limited in the front but there's always street parking with meters that you can get. And supposedly there's a parking garage where the first two hours is free, but I'm not 100% sure on that. I do like that it's very close to the J.Crew factory in Barnes & Noble Plaza, as well as the Trader Joe's and Micro Center. Those are all nearby. read more

AYCE hot pot. They have a conveyer belt in the middle of the restaurant that brings food to your table. Alas we were seated in a table to the side away from the conveyor belt. Not to worry, there are tablets at the tablet to order the meats and vegetables you want that get delivered to your table fairly promptly. There's a cute robot that delivers but mainly it's from the wait staff who are very friendly. Had the spicy beef broth which wasn't too spicy. Parking is difficult so use the garage attached to the nearby Asian grocery. read more

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I think the options and service is great, but that their wait time is really long. It would've been great to have the option for reservations for parties of 2 on the weekend. The food itself was grand. There were a ton of options from veggies to seafood. There were also so many broth options - I personally like the kimchi broth the best. When you mix it with udon noodles, it's truly chef's kiss! Decor is minimal but there is a rotating bar where you can grab veggies for your hot pot. It's in the middle of the restaurant so you'd need to be seated at one of the table/booths there. read more

The experience was amazing but just have to say first, this place did NOT take reservations and so we waited an hour on the waitlist to sit down. I know it's our choice whether to wait or not, but for that reason alone we would think twice before coming back. Now for the food, the all you can eat experience was pretty seamless, we filled our table up with stuff we ordered off the tablet. The menu had some organization issues but the quality and options were great. Great seafood options like lobster balls and tiny cuttlefish. read more

I tried Urban Hot Pot. They have a revolving conveyor belt but unfortunately we weren't seated near it but you can still order everything from the ipad. I honestly never saw anyone actually grab anything off of the conveyor belt. I will say service was super fast at times. There was not a lot of variety with the add ins but it was still delicious. It was still good but i've had better hot pot. I think the best thing was definitely the fast service. read more

I've been to hop pot shops before, but Urban Hot Pot adds to the experience with their rotary carousel that brings little plates of fixin's around to each booth. Forget to order an ingredient? just wait a little bit and it'll show up on the conveyor belt, just grab it and dump it into your steaming pot of broth. The variety of broths is pretty good here, and the number of possible fixin's is huge. It's easy to get lost in all the possible conbinations available off the menu. The ingredients are fresh and there's plenty to go around (literally). The best part, however, was the option for ice cream afterwards - sticks, cones, or cups, take your pick. Thumbs up for Urban Hot Pot! read more

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Other than it gets busy especially during the winter, it's a good place. The service standard, the ingredients pretty decent, and the setup is excellent where people have their own pots, and choice of soup base. Things are fairly automatic and you take your time to do things your way. They bring out enough meats to satisfy my meat eating friends and there is an excellent amount of selection there. If you are there for quantity in the AYCE, yes it's there. If you are there for the quality experience, it's okay. I'd go on a cold day when I feel like hotpots. read more

I have been coming here since they opened and several times a year when I'm in Rockville. Urban Hot Pot is a franchised and has several locations. Broth is consistently good and their meat quality is much better than other hot pot place. Service is quick with ipad and severs are friendly. The vibe is good and place is always clean. read more

Urban Hot Pot - Hot Pot Near Me - Rockville, Maryland

Celebrating a birthday is always fun, especially when the birthday girl has never tried hot pot. I love introducing someone to new foodie adventures. We ordered 2 broths; the house broth and the miso broth. We both loved the flavor and depth of the miso broth. The house broth was not a favorite. I was sorry that we didn't exchange that one, for another broth. We ordered a variety of meats; we had the lamb, the pork belly, and the sirloin. They were very generous with their portions and each of the meats were delicious. We ordered a bunch of vegetables. The bok Choy, corn, mushrooms, potatoes,broccoli, and string beans, they were all fresh and tasty. We really enjoyed the udon noodles. They were very flavorful in the broth. We ordered the ramen noodles, but we were so full, that we forgot about them. The seafood was lacking in freshness and taste. The lobster balls tasted fishy and not fresh. The crab sticks were the same way. We did love their shrimp with the head on. I think they could have been a little bit more generous with your portion size. Ambiance was lovely. It gives you a modern industrial feel with lots of tables and overhead lighting. I am sorry that we couldn't get a table by the conveyer belt. I think that adds a layer of extra fun to the dinner party. The service lacked a lot in my opinion. It took awhile to get someone's attention, if you needed something. The one novelty was the talking robot. He was entertaining and fun. He brought us our drinks and refill on the shrimp. All in all, it was a lot of fun. But, for the price, they need to work on higher quality seafood and better service. That is why I rated them a 4. read more

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If you're looking for a great all-you-can-eat hot pot experience in Columbia, Urban Hot Pot is definitely worth checking out! The staff here is awesome -- super friendly, attentive, and always ready to help without being overbearing. Ordering is super easy with the tablet system at the table (love the tech upgrade), and they even have a timer on the screen so you know exactly how much time you have left -- no awkward "uhhh do we have time for another round?" moments! The meat quality was surprisingly high for an AYCE place -- everything we ordered came out fresh and well-prepared. Definitely a step above what you'd usually expect at an all-you-can-eat hot pot spot. There were just a couple minor downsides: the sauce bar was a little limited compared to some other places I've been, and the fried/hot food bar was cold when we visited. Nothing deal-breaking, but worth mentioning if those are important to you. Overall, Urban Hot Pot is clean, efficient, and fun -- with great food and better service. Definitely planning to come back soon (and next time, I'm bringing my stretchy pants). read more

Urban Hot Pot - Our first order ! Butter mala soup base , pork base , beef, veggies and sauce from the sauce bar - Hot Pot Near Me - Rockville, Maryland

This place is fun and has many fresh options to choose from. The service is very quick via the iPad at their table, which the staff respond to quickly. Their gimmick is the conveyer belt of ingredients to cook, which is fun if it's your first time but not entirely necessary since the service is rather fast. So, unless you really want it, opt to be seated quicker over being seated at the conveyor belt if that's what it comes down to. Everything they serve seems high quality and like there is a high turnover rate of ingredients. There are a variety of flavorful broths to choose from. There is also a sauce bar to experiment with and add flavor. read more

Yummy!! Love that it's individual style hot pot and everything for the most part is thru direct order on the table touch pads. Any service that required a person was prompt and helpful. I do wish they had a pork broth option without spice (thinking of my parents here) but I thoroughly enjoyed having the numbing spice just right for my own bowl. read more

Urban Hot Pot - Hot Pot Near Me - Rockville, Maryland

This place is great because they allow you to switch your broth option if you change your mind. Some places do not have that. In addition, they have a conveyor belt that you can grab food from so you don't have to order on iPad for the next round. They also have a great dessert menu with the coconut jelly being the best. That's if you have room for dessert after your hot pot feast. read more

Urban Hot Pot - Hot Pot Near Me - Rockville, Maryland

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Great place when craving hot pot! Cute little store and great vibes. Don't go too late or a lot of the sauces at the bar are gone... read more

Service was really fast and staff were friendly. They had an incredible selection of ingredients of food and sauces. Love this place!

I truly think Urban Hot Pot is my favorite place for hot pot. Pretty much an AYCE place, focusing on using soup as a way to cook your meats & vegetables. It's very chaotic and I think going as a group is the best experience. You have a tablet at the table and you can pick which broth you want, which meat/vegetables/starch/seafood and many more to your hearts content. The reason why I think this system works so well is you just get so overwhelmed by the amount of options that it gives you so much more of a good reason to come back. I really think they give you great value for the price you pay. Since I went there with a large party we were definitely there for at least two hours. I know that the time limit is around 90 minutes but I think it wasn't packed as much on a Friday night. It was nice that the staff was able to accommodate 12 people into one table; you have to call them in advance. The yelp site only allows up to six people and a time to reserve. This place does get packed and you do wait a bit before you can start your hot pot adventure. There's the sauce bar which contains numerous sauces and toppings for you to create your own dipping sauce.. Soy Sauce, Hoisin Sauce, Sesame Oil, Peppers, Chopped Coriander, Salt, Pepper, Peanut Sauce.... the list goes on and on. There's a small recipe block that gives people some recommendations; there's no judgment here so go crazy honestly! What's also interesting is three things. One, there's also soft serve ice cream right next to the sauce bar which is great if you even have room for dessert after eating everything hot pot has to offer. I definitely took advantage and also ate a lot of vanilla ice cream that night. Second, there's a cute robot that also brings you your food on plates; I think this also helps add to the speed and delivery of orders as so many people are ordering all at the same time. Third, there's a conveyor belt for the tables in the middle. I think that's cool as a way to entice others to try out new items but most people would have already ordered what they wanted/got the same thing that is on the conveyor belt. There are is one thing I think people should really know before coming here. Parking isn't the best and if you're impatient like me, there is a parking garage in the back of the building. It's paid parking where the first two hours are free but they start charging on the third hour. Not very ideal but I guess you could try to loop around the whole building for a space. Would I recommend Urban Hot Pot? 100% absolutely. I think Hot Pot in Rockville is some of the best that the DMV overall has to offer; I'd gladly go through I-95 Traffic for some delicious AYCE Hot Pot. read more

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We had lunch here yesterday and it was amazing! They didn't do a good job explaining when we sat down but we figured it out. You order everything through the tablet on the table. You choose your hot pot base - I had chicken, Very tasty! Then order all the fixings - noodles, veggies and meats. You can also order cold sides - traditional seaweed salad was delicious! I also loved the cucumber salad. I would skip the beef next time. Service was efficient. We tried all of the noodles and the udon was my favorite! I loved the pork wontons! At the front of the restaurant is the sauce bar with so many different sauces - my favorite was the meat sauce! The robot who delivers some of the soup ingredients and drinks was a highlight!! Sadly the robot was the only picture I took! Loved it! Would like to try dinner as there are more options to try! read more

Urban Hot Pot - Robot - Hot Pot Near Me - Rockville, Maryland

Really good hot pot experience. Servers were attentive as needed, food came out quickly after ordering on the tablet. Everything tasted fresh. Smaller area inside but seemed to fit a lot of tables and did not feel cramped! read more

One of my favorite hot pot restaurants in the DMV. Just pack your patience because they do get really busy.

LOVE the vibes, the servicing robots, staffs, and the conveyor belt of food! There were so many broth options I picked Mala because they didn't have tonkatsu broth, a wide varieties of vegetables, meats, seafood, tufo, etc., deinks; and many ice cream options. Everything were delicious! read more

Urban Hot Pot - Conveyor belt of food directly came to the tables - Hot Pot Near Me - Rockville, Maryland

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The variety of items you can order is great that falls under the AYCE part. The quality of the items are pretty good too, including the seafood, which is what I'm usually most wary about. Service wise, you have an ipad you use to order and everything came out pretty quickly. The conveyor belt in the middle is also pretty convenient for getting the more basic stuff (veggies, fishcakes, quail eggs, mushrooms), which also makes the service move faster. The interior is also very nice and neat. The only thing I would say is that the wait time is pretty long so you really have to prepare yourself, and the sauce bar has a bit less variety compared to other places but still very good. read more

This is my favorite AYCE hot pot spot out of all the hot pot restaurants in the Rockville/Gaithersburg area! I love that we can order everything on the iPad and the food comes out very quickly, with drinks being delivered on a cute robot. Aside from food, you can also use the iPad to request for help, the check, or refills on your soup or water. The service has always been speedy and the ambiance clean and modern. There is also a conveyor belt next to the tables in the middle, so if you wanted to pick up some extra vegetables or tofu then you can conveniently grab it from the side anytime. Meat and seafood, however, have to be ordered through the iPad. My favorite items are the beef brisket, fish filet, quail eggs, and shrimp (which is already peeled for you!) but all the items we've ordered have been delicious and fresh. On my mom's actual birthday, she was able to have her meal free as long as I came with her as a paying customer. But they keep changing their rules on the free birthday meal so I recommend calling to confirm the policy before you arrive. They also used to have a reservation system on Yelp but it looks like it's been removed. read more

Came in here with 4 of my other friends, we were very suprised how fast the service was, better than any other hotpot restaurants i've been to. The food is amazing, huge variety and food coming out fast helped the experience a lot. Really liked the layout of the store as well, very comfortable seatings, (amazing music taste as well that's playing haha) Would definitely recommend this place to try out! read more

Food - Thoughtful portions, many varieties to choose from, clean and fresh, and the soup base wasn't so salty. The conveyer belt constantly serving up fresh vegetables and dishes that I can't name with certainty (it's a good thing). Too-notch service; waitresses are energetic and friendly. Also patrons seem to be on the younger side. Great for a relaxing yet fun dinning experience. Highly recommend! read more

Urban Hot Pot - Self serve - Hot Pot Near Me - Rockville, Maryland

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Great AYCE hot pot place. Lots of ingredients, tasty broth, and reasonable prices. It was fun to see some ingredients rolling around on the conveyor belt, although you'd need to walk over to the ingredients area to get more variety. Service was good, and place was not busy at all on a Sunday morning. read more

Food : 4.5/5 (Meat, veggie, soup were good quality even though nothing fancy (only serve hot pot - no BBQ) - not many choices of appetizer/snack or dessert Service : 5/5 (Friendly/ serve fast) Accommodation : 3.5/5 (very limit parking, when I was there, there were packed of customers, unfortunately, I sat near the entrance/exit doors and cold air came in all the time when people opened) Price : 4/5 (Around $25 per person/lunch with 90 minutes seatings limit) Value : 4/5 (Yes, I will return, recommend - go and try) Overall : I think it might be the one of good HOTPOT restaurant for All You Can Eat where I have tried so far - inside not too small - interior was nice and clean. Easy and convenient to check menu and order from iPad on the table anytime. There are also something interesting if you are curious to see there 1. there are robot servers and 2. food conveyor belt (only some area) read more

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This was a pretty good hot pot restaurant. I liked that there were various soup bases you can choose from and then you can get unlimited food for your hot pot, which you can order through a tablet at your table. There was a good variety of meat and vegetarian options. Everything tasted good. The soft serve ice cream for dessert was good too. read more

Urban Hot Pot - Hot Pot Near Me - Rockville, Maryland

Best hotpot place in Bethesda Rockville area. Very clean and good vegetables. Will definitely come back read more

The hot pot was good and had a large variety of options from broths, meats, vegetables, noodles, seafood and even deserts. The meat wasn't great quality and had knots in it but the variety was great and it was a good meal. Around $40 a person for the dinner menu. read more

Urban Hot Pot - ice jelly with brown sugar and peanuts - Hot Pot Near Me - Rockville, Maryland

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This is the first i have been to this hotpot. I am a hot pot enthusiast! I love anything that will have soup and meat in it. Interior: Pretty nice interiors. It's a lot of booths and on the center area there is a conveyor belt of ingredients. We weren't seated there but it's okay. Service: Good service, meats and other ingredients came on time. Soup as well. The best server was the first guy who greeted us he said he was new but he was very good at explaining to us what we need to do to the ipad ordering system. He was very pleasant with us and always smiling. We appreciate that. Food: Amazing soup, i got the spicy soup but not too spicy! It was delicious. The meats were tender and flavorful. The chili oil chicken was bomb, The buttered shrimp was very delightful. Kimchi and cucumber appetizers were great as well. Dessert: We had coconut sago and ice cream for dessert! Very good it cleansed our palates after all the meat we have been eating. Overall the experience was great. It did get a little crowded at around 6:30 pm which was crazy. They are indeed popular. read more

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