The food is always great here! The customer service is top tier and Erin was lovely and helped us out!

I was super excited to finally try Urban Plates after hearing so many great things. The food looked amazing, and the atmosphere seemed promising. However, my first impression fell short the moment I walked in. The cashier--Angie, I believe, with black frame glasses--greeted me with a completely blank face. No smile, no "hello," no warmth at all. It honestly felt a little off-putting. As someone who owns a business myself, I know how important that first point of contact is. A simple smile and warm welcome can completely set the tone and energy for the customer experience. That said, the rest of the staff was very friendly--chefs and servers alike seemed upbeat and positive, which I appreciated. You can tell they enjoy what they do, and that alone gave the space some good energy. My boys really enjoyed the food and are already asking to come back, which says a lot. I'm planning to give Urban Plates one more try, and if the next experience reflects the service I expected and hoped for, I'll gladly update this review with more stars. Fingers crossed! read more

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The service was awesome at this Urban Plates! Jay and Erin were the absolute GOATS!! Would come again!

Adriana and Kimberly were a pleasure and offered great service. Very helpful establishment is always clean and very friendly environment. read more

Urban Plates - Favorite item when I visit - New American Near Me - Brea, California

I came here with family on april 27th, about an hour and a half before closing. We all ordered main plates and we were given great customer service as we had our order taken. overall my family thought their food had great portion size and amazing flavor! our highlight was the dragon fruit and strawberry refresher which was beyond amazing. the environment in there is welcoming and a great place to relax and study. Adriana gave us the best service and we're all planning on coming back soon!:) read more

Urban Plates - Dragon Fruit & Strawberry Replenished - New American Near Me - Brea, California

Pretty good, looks good, tasted quite bland, there's nice service, but not coming back to the food

Love coming here. Food is always great! Staff is great, especially Jay. He has great suggestions and recognizes everyone and is always so friendly. read more

This place is always awesome and great food . love the new menu items.. Major upgrades again for the win and cookies are so good. Jay was awesome in his help when ordering . thanks jay for a welcoming experience :) Also Francisco is always the friendliest and great hospitality.. these two made today the best experience.. especially coming in with 30 mins until they close. Still so pleasant and no rush. :) read more

Literally my favorite place so yummy and fresh james and camila are so sweet thank you!

This Urban Plates location was absolutely delicious. I ordered the blackened sustainable salmon with broccoli, rainbow carrots, and golden beets, and everything was cooked perfectly--fresh, flavorful, and genuinely healthy. My friend had the chimichurri grass-fed steak, which was equally impressive and packed with flavor. What really stood out, though, was the service. Francisco greeted us as soon as we walked in and was incredibly friendly and attentive throughout our visit. He made sure we received our food, checked in to see how everything was, and genuinely cared about our experience. That level of hospitality really made the visit feel special. Thank you, Francisco. The ambiance at this location is beautiful--clean, welcoming, and relaxed. The staff overall are super friendly (another shoutout to Francisco), the location is great, and the food being both delicious and healthy makes this place a standout. I'll definitely be back. read more

Visited yesterday and food was excellent. Can always rely on quality food and consistent taste. Francisco provided exceptional service and made our experience even better. Great job and compliments to the staff. read more

Shout out to Grant, the food was amazing. The service was really good and the food came very quickly.

always a great experience the sandwich was delicious and perfect Jay is always so friendly and helpful it's nice to be known and feel welcomed we have the pass and save quite a bit for what we get read more

Solid lunch spot with fresh ingredients, good portions and value. Lots of variety, which makes it easy to try something new each time! Service is excellent. We seem to run into Jay at each visit and it's always service with a smile and so attentive. read more

Urban Plates - New American Near Me - Brea, California

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Amazing place! Whenever I'm in the area, this is my go to. Delicious food, great ambiance, and wonderful service. Today we were helped by Kym and Martin! Super friendly and helpful with their recommendations! read more

They are so attentive here and the food is soo good. My favorite go to meal is the Moroccan beef braise, it's always a must have! Our server Camilla is so nice and friendly read more

Great service. And great food. Fransisco was an exceptional server. Definitely will come back! read more

This review is for the app. I tried numerous times over 15 minutes trying to order food and dessert. The page wouldn't pop up so I started over multiple times. I ended up going to get a burger elsewhere. PS. I normally like your food. Too bad it didn't work out today. read more

Jay was great! Excellent customer service!! Food was awesome. Nice ambiance and super healthy food.

We went out for Mamas Night Out with my friends and food is always on point in this place and Healthy and Delicious! Jay the one who took our order is super inviting and friendly and also his recommendation was amazing ! I ended up eating it all on my dish! I loved that the music was medium and we could hear one another as we were in the restaurant. I loved the atmosphere:) Thank you so much with making our meal wonderful and being fast to adjust all our needs . read more

Urban Plates - 3 sides and up Chimichurri Grass Fed Steak Beets + carrots + Brussels sprouts - New American Near Me - Brea, California

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Healthy delicious food. Friendly service. Francisco was so kind and made sure our table had everything we needed.

This place is great. Great food, even better service. Francisco was super helpful and Karen is an angel. Great service, very friendly staff and food is handled properly. Seabass was amazing. Coming back for ribs soon! read more

Been here many times but just getting around to reviewing because my experiences have been hit and miss! Generally, the grass fed steak plate is pretty good. Sometimes it can be a little tougher than other times. The last couple times I have gotten the chicken plate, the chicken has been dry. It's cage free chicken so I like that it's healthier. The sides- Always seem to get the Roasted Brussels sprouts Unfortunately they are not crispy tho, and usually quite soft. I like the flavor of them. The sesame broccoli was decent. Nothing that stands out. The side rustic bread always sucks and gets stale right before your eyes. The Turkey club sandwich was good, bread was nice and soft and turkey was fairly moist. The braised beef and mushroom soup was ehh.. the beef was a little tough and pretty dry. The chicken tortilla soup was really good tho. The best thing I tried for the first time today was the double cheeseburger and truffle fries! Got the burger lettuce-wrapped and they did a nice job doing it up neat and clean. The flavor of the burger was juicy and delicious. The truffle fries were crispy and flavorful and appeared to be double fried. Really good and worth the up charge. If you come here often enough, it's worth it to buy a plate pass for $5/mo! read more

Had a great time at Urban Plates! The food was so delicious & fresh. I got the soup and salad combo & I highly recommend the tomato soup it's so tasty, with lots of flavor. The service was excellent! Excited to come back to Urban Plates to try something new! read more

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From the moment we walked in, the customer service was fantastic. Jay, the hospitality specialist at the front, was the best Customer Service host that we've ever had in our life! He was friendly, kind, knowledgeable, and thorough. Very impressed by him. The food here is incredible! The ambiance & music is so enjoyable! Thanks Jay for making this so memorable. I recommend this place to everyone read more

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Nice vibe, great food, service was fast and friendly. So many options, but still super convenient and fast. Adriana was so sweet and helpful. Thank you, we'll definitely come again! read more

Love coming here! The restaurant is in a nice shopping center with its of stores and food options. Urban plates is filling and offers a great variety of food. Have been here a few times and always leave satisfied. It is a restaurant where you order when you get there and seat yourself so it's not table service, but it's perfect for a quick and delicious meal read more

Urban Plates - Inside - New American Near Me - Brea, California

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Love this place! Food is amazing, clean, and service is great. Thank you Francisco for helping us out!

My 7 yr old daughter says the steak was amazing and the mashed potatoes were perfect! My man Cisco hooked us up with a chocolate chunk cookie with the meal. Sooo good! Love this place! read more

Urban Plates - Before destruction it was a steak plate with mashed potatoes and mac n cheese with chocolate chunk cookie. - New American Near Me - Brea, California

Great and fast service! Carmen is amazing at her job! The food is so bomb too! Definitely coming in again!

We had a Regal Medical Group patient appreciation event at the Brea, Urban Plate. Everyone in attendance loved the event experience, and the restaurant choice, because they were greeted with a smile, served with individuals like Jay, Camila, and Carmen Aguilar, who went out of their way to make sure everyone was happy. A very special thank you to the Urban Plates star Chef Fidel Rivera, who personally served our meals and prepared our patient/members an amazing array of healthy food options read more

Jay is the best! Always a nice quieter and chill pace here which is a good contrast to the rest of the plaza. Good spot to sit and chat

The Moroccan Chicken braise is a favorite comfort food over mashed potatoes. The Cowgirl cookie makes the perfect dessert. Karen and Kim were very helpful when ordering as well as the rest of the staff. The service is always great and prompt. read more

Food was absolutely delicious and fresh! The service was outstanding too, especially Francisco. From the moment we interacted with him, he was warm, attentive, and genuinely kind. He went above and beyond to make sure everything was perfect, and his positive attitude truly made the entire experience better. I'll definitely be coming back because of him! read more

I've been going here for years and have only good things to say about this location. The staff are all extremely friendly and helpful. (Special shoutout to Camilla and James) Both very sweet kind souls! Their food has started to evolve over the years but the quality has stayed the same which I appreciate. They will continue to be one of my regular stops. (Pictured is the Chili tofu and carrots, so good and flavorful) read more

Urban Plates - New American Near Me - Brea, California

We're so lucky to have this place close to us. I am a plates pass member of course. We usually order out and the food is always consistent, healthy, fresh, and ready when they tell us. Today we ate inside the restaurant and Jay helped us with our order. He was so friendly and helpful. The customer service of this place is always excellent. Wish I could eat in more often but they are great either way. read more

Great selection, prices and service. Francisco is the coolest, one of the staff. My favorite dish is the sea bass with beet salad and side salad and pineapple cream soda. The cookies are really good too. read more

It's been a while since I've been to this place...was helped tonight by James...he had great hospitality even recommended I try their dragon fruit drink and the hummingbird cake...everything was great. Notice that they also made a few changes from the last time I was here read more

Urban Plates - barramundi w/ carrots and quinoa - New American Near Me - Brea, California

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Very pleased with my experience here from start to finish. Owen at the front was very welcoming, kind, and helped us out right away. It was our first time here so he patiently walked us through the menu as he took our order. He recommend we get the cantaloupe drink and mix it with the lemonade like a sort of Arnold Palmer and it was super refreshing! Menu prices are reasonable for the quality and portions. There was plenty of seating and the vibe inside was super chill. The food came out pretty soon after we sat down, probably ~10 minutes. We both ordered the chimichurri steak with potatoes, while I chose the corn on the cob and my friend got the Mac 'n cheese. The food was flavorful, well seasoned, and high quality. My only *slight* complaint is that the steak wasn't hot or even warm, not sure why, but still enjoyable. Cisco stopped by a few times to check up on us and struck up a nice conversation as he continually provided excellent service throughout our meal. All in all, was content with my experience here and will definitely be back. Again, shoutout to Cisco and Owen they were great!! read more

Urban Plates - Chimichurri Grass Fed Steak - New American Near Me - Brea, California

Great experience, had the Thai chicken salad and seafood chowder. Francisco was very helpful and attentive to our needs!