First time here. There's no signs on the outside to tell you which side is mailboxes and which side…read moreis the post office service. Once inside though, plenty of stock in mailing envelopes. Good signs explaining Priority Mail vs Priority Mail Express. Helpful staff to explain how to fill labels out. This location opens at 9am and only a couple customers came in while I was there. I will definitely use this location again.

I am writing this to warn others about the staggering level of incompetence and stubbornness I…read moreencountered at this location, specifically from a supervisor named MINDY. Avoid at all costs unless you need to drop off. She'll gaslight you and make you the Karen. On March 30 around 4:00 p.m., I went to a USPS location to deal with a money order that was over six months old. My bank couldn't deposit it because it was "stale-dated" per the bank's own policy. I came totally prepared with the original money order, the original receipt/stub, and my photo ID. The first location didn't know how to handle it, so I drove to this main office per their suggestion at about 4:20. When I got there, I asked for PS Form 6401 (money order inquiry form). Multiple employees told me they didn't have the form available and THEY would need to print it out. Of course, nobody actually attempted to print it. The clerk helping me had no clue how to process my request. When the supervisor, Mindy, happened to walk by, the clerk asked her if I could use the existing money order to purchase a new one. Mindy refused that request. I told them I understood and explained again that I wasn't asking to purchase a new one with the old one, but that I was just looking for a replacement money order. After refusing my request, Mindy just walked away. I asked the clerk if I could speak with her directly. The clerk said she'd go get her, but then came back and told me I'd have to wait. After waiting for an extended period of time, they told me the supervisor "might have gone to lunch" or couldn't be found and to call another/go to the original office, despite their policy stating ANY post office can handle this issue. I asked why I was being made to wait if she was nowhere to be found or went to lunch right before closing (also, what?). Then, magically, Mindy appears, right before closing. Instead of addressing my issue, she completely ignored me and asked the next person in line if they needed help dropping off mail. I spoke up and explained that as the purchaser/payor, I am requesting a replacement as these don't expire. She repeatedly told me they couldn't cash it and that I needed to go back to the original post office. I explained multiple times that I knew it was a large amount and I wasn't insisting on cashing it--a replacement money order was perfectly fine. I also let her know that this was already the fifth post office I'd been to (including the original location), and all of them said they didn't have enough cash on hand. I then pulled up the official USPS policy and FAQ page directly from their website on my phone and showed it to her. The policy specifically states that a money order is considered "spoiled" if you need a new recipient, and that spoiled or damaged money orders can be reissued immediately at no fee as long as you have the original money order and receipt. I explained that since my bank wouldn't accept it due to its age, I was requesting a replacement as a "spoiled" money order with myself listed as the new recipient, exactly as the policy outlines. Mindy literally just pointed at it and asked, "Is it damaged?" I responded that no, it wasn't physically damaged, but it was spoiled because the bank couldn't deposit it and I needed a new recipient. She flat-out refused to read the policy on my phone and just kept repeating, "That is not the policy." She was completely fixated on whether it was physically damaged and willfully ignored the actual definition of a spoiled money order while making it seem like I was causing a scene. Mind you, they were actively issuing new money orders to other people at the counter during this exact time! Despite this, Mindy just kept repeating that since it wasn't lost or physically damaged, she couldn't do anything. She completely ignored the official policy I showed her and the fact that I was asking for a spoiled replacement. SHE EVEN SUGGESTED I BUY ANOTHER ONE. I stayed there until closing time and left frustrated. After finally leaving, I went to another USPS office way out of my way, but closes at a later time. They had PS Form 6401 ready to go, understood the policy immediately, and handled my exact request without a single issue. Do not go here unless you want to be gaslit.

Quick and friendly service! Love our little neighborhood USPS office! The workers here always greet…read moreme with a smile and are able to answer whatever packaging questions I have. Convenient parking up front.

Went thereat 9:16 and no one there. Pull down door was shut and people waiting. This isn't the…read morefirst time either. Don't care about just not being there. Don't recommend if you are time constrained.

I live just a few blocks away, so this USPS location has always been convenient for me. The male…read moreemployees I've interacted with have consistently been professional, efficient, and kind. Unfortunately, one negative experience can overshadow many positive ones. In this case, the issue was with an older employee named Lisa. She was extremely unprofessional and noticeably combative when customers had difficulty understanding her slurred or mumbled speech. I watched her snap at a customer simply for asking her to repeat herself because they couldn't make out what she was saying. When it was my turn, she became visibly irritated when I asked basic questions to determine the best way to mail my packages. She then insisted that my family's address "does not exist," even though I've mailed items there for years without issue. At that point, I didn't feel comfortable arguing with someone who was already agitated, so I left with my packages. As I walked away, she even snickered, which felt unnecessarily rude and unprofessional. I then went to UPS and mailed out my packages to the same "non-existent" address, without any issues. I wish this location would address Lisa's poor behavior, and refusal to perform the job she was hired to do, because this really detracts from an otherwise positive experience.

I just came back to this location to ship my final batch of wedding invites, which had wax seals…read moreand dark envelopes. Robert helped me weigh them and make sure I had enough postage, and helped me hand stamp them so they don't get messed up in the machines. Truly I am so grateful for the staff here, they have been an absolute pleasure. Highly recommend this branch!

My wife and I recently visited this post office and had a wonderful experience. The young man…read morehelping customers was positive, professional, and very helpful. Even while the line was growing, he continued to acknowledge everyone waiting, letting us know he saw us and that we would be next. As we waited, other customers passing through the lobby greeted him warmly and said hello, which spoke volumes about the kind of person he is. People in the lobby were smiling and friendly as well. We couldn't believe how pleasant the atmosphere was, and we went home and told our daughter, who encouraged us to write this Yelp review. I'm especially glad we did because I noticed another review that appears to describe the same visit. Based on the timing, I believe the reviewer may have been in the lobby with us. From what we observed, the line was getting longer, and this young man was working hard to keep things moving. He repeatedly asked the customer at the counter to look at the screen and answer the required question about whether the package contained hazardous things or fragile chemicals. The customer in front of us and my wife both commented that it seemed inappropriate for someone to be looking at their phone while the lobby was full and one employee was working hard to help everyone. Regarding the review criticizing the clerk for commenting about phone use, I think there may be another side to that interaction. We weren't close enough to hear every word, but from where we stood, it appeared the employee was simply trying to complete the required questions and keep the line moving efficiently. In my opinion, customers should come to the counter ready to complete their transaction. If you need to search your phone for information after reaching the counter, it can slow down the line for everyone else. Everyone is entitled to their opinion, but employees can be unfairly judged when only part of the story is shared. Based on what we witnessed, this employee remained courteous, hardworking, and professional throughout a very busy period, and I believe he deserves recognition rather than criticism.

I sure don't miss the long lines we had in Orange County. Friendly easy to deal with.read more

Needed to mail out a package to get delivered by the end of the week, and USPS is still the most…read morecost efficient way to do it. It's a large space inside, with many P.O. boxes. Mayra was patient and accurate with our request. We even had time to buy the newest Lunar New Year First Class stamps (20 for $15.60).

Tucked away from the main street, easy to miss if you're not looking for it…read more Lennon is great if you're coming for a package pickup. He's very easy to talk to and knows what he's doing. Just make sure you have your ID and whatever else you need. Lennon's got you.

this is the best post office. the lobby is always sticked, the clerks are super nice & efficient…read more they have good parking.

A post office that can't mail out packages bc their printers are down. THIS IS THE GHETTO like…read morewhattttt??? You can't mail or do anything but stamps and money orders?

I had an amazing experience getting my 9-year-old's passport! We went on a Wednesday as walk-ins,…read moreand there were only four people ahead of us. From start to finish, the entire process was quick, smooth, and completely stress-free. A special thank you to Brandy for providing such extraordinary customer service! She was friendly, professional, and made the entire process feel effortless. She answered all of our questions and made what I expected to be a stressful appointment an absolute breeze. Thank you, Brandy, for making this such a positive experience. Great customer service like yours truly makes a difference!

We had a great experience up until we got to the cashier's desk. First she told me to make my money…read moreorders out to UPS instead of USPS . ‍ Then, after I had already filled out my money orders, she said she actually couldn't use one of them. She said I can just take it back to where I bought it and ask for a refund but the fine print on the money order said otherwise. We were going back and forth about it and then I looked it up online and as I was explaining it her, she walked away to ask her peer for clarification. (So rude!) When I looked it up online, it said I could get a refund on an unused money order that has already been filled out but there would be a fee (Western Union). I told the cashier I could refund it but I could not have to pay even more fees due to her administrative error. Horrible service!

NOT A REGULAR USPS SERVICE STATION, ONLY ACCEPTS PRE PAID PACKAGE DROP OFFS! letters are to be…read moredropped in mailbox outside! i like dropping off my pre-paid priority mail packages here coz it gets processed faster. also the employees are nice and you can even ask questions w/o being rushed. also they have a sign stating ( well a print out) it is NOT a regular USPS

As so many people have already stated..... THIS IS NOT A FULL SERVICE US POST OFFICE. that being…read moresaid, I appreciate it for what it is. Earlier in the day, I stopped by the 2nd street location and they were out of stamps, then I went downtown, where the employee who helped me was epic but it was slightly uncomfortable there because some of the other customers reminded me of being at a psych ward. So once I had all my Christmas cards cards ready, I stopped by here to drop them off not knowing that it was an "annex" location, as the employee told me, I asked if he wanted all the cards out in the box outside and he said he would take them. He was super nice and super helpful. My cards were mostly delivered in two days, which I believe is fast for snail mail. If I'm just dropping off letters or prepaid packages.... I will definitely use this location.