This is a great option when you do not wish to go to long lines at the other Post Office branches. Employees do their best; clients have requests that take time. This option in North Hollywood, in back of what is today Burlington and Ross, is a great option. Thank you for keeping this open. Ray is a great employee and always helpful. read more

I would be weary of this post office. My mail has been stolen and I'm positive it is someone working at this office. I have received all mail except important documents. I ordered a new drivers license, and got confirmation through Informed Delivery that the item was scanned in the system, yet it never showed up. I have also not gotten a new debit card and new social security card. Yet all other mail comes through fine. Someone at the office is obviously taking my important documents and selling them. Currently working with the USPS Inspection Service to hopefully get this crook caught. read more

Terrible customer service. The staff will blame you for their incompetence if you point out their mistakes.

I'm not sure why there's so many negative reviews but I will share my honest thoughts. The employee Ray that works here is absolutely amazing. Always a positive attitude, smiling, friendly, helpful, kind, and efficient. He works fast and manages to be humorous and polite at the same time. The employee before him was a woman who was just as great as well. Yes it's a small post office however the way Ray runs it, I've never been in there longer than 5 minutes. Thank you so much Ray and I apologize on behalf of any rude customers who have came by and took their frustrations out on you. Thank you for making this post office a better place!! read more

Service could definitely improve: the hours are limited, workers have low quality service and this location is regularly limited, slow and overcrowded than other locations. read more

this is the smallest most inconvenient post office i've ever seen. the office is a small room with a single employee, even if you get there an hour before they open, there's already people waiting because they have weird and below minimum open business hours. read more

To the woman who claims to me the manager named Medik. There's a special place in hell for people like you. Disgusting human, horrible customer service and an absolute nightmare. Our babies formula got "lost in transaction". Apparently made it to the store, and got lost going to the truck. "LOST" the driver couldn't be spoken with because he's "no longer with them" so we can't even figure out where an 8lb package disappeared. The only solution that came out of this witches mouth was "shes assuming the package didn't make it to the truck" and "the only thing you can do is write to a survey for your missing package." I'll be showing up to the postal office to thank her in person for her useless help. They are definitely stealing packages and hustling on the side my biggest guess from the reviews I've read and hearing everyone's packages going missing. read more

Both manager and clerk 05 did not have name tags on to identify them but I'm still leaving a review because I was treated unfairly. I went into this USPS to mail two items and was told "next time come with the items packaged, we don't have packaging for you." When I inquired if usps was a packaging an shipping store, this same cashier (05)became rude and dismissive the manager approached the register and did not offer an apology, solution or reason and condoned his behavior. She agreed with her employee and told me to come with the items packaged. She was also rude and very dismissive. I was unable to mail my items and I'm not happy with the treatment I received. read more

Bring me my 'delivered' package. I got I notice that my package was delivered But it is nowhere to be found! This isn't the first time it happened! Get you shit togethe USPS! read more

Within 2 months, 3 times our mail was lost and stolen. Our checks were washed and cashed under different names. We ended up paying penalties on our credit card bills and stop check fees. Yet, USPS did not take care of this issues. Very bad services and no employees care about these issues. Almost every week we receive other people's mail. Too many mistakes with all this technology. read more

Delissa was very helpful and had amazing energy! Even tho the line was out the door, she remained calm & gave the best service! Thank you Delissa read more

Post office needs to be investigated and their employees. My item was apparently "lost in transaction." It appears many people's items have been lost. There is a huge problem here that needs to be resolved. People need to be held accountable because it's not fair that purchased items get stolen with no form of compensation. DO BETTER! read more

Absolutely rude, unprofessional and disrespectful staff. Clerk 05 (Short man, light skinned, curly hair) & manager (short old lady, white hair with glasses) never returning. read more

Small post office with a big parking lot. Luckily this location is not super busy and you can get in and out fairly quickly. There are limited hours as they close at 3PM every day. But overall a good post office to get your package out. read more

US Post Office - Line at Post Office - Post Offices Near Me - North Hollywood, California

I would give minus stars if possible. The people working here have no respect for others time or money. I got double charged for a return package that was an online generated return label. This USPS called me to resolve issue after I had complained with customer service and after that basically said they were right and I was stupid as I can't read. My online label created had clearly price adjusted on basis of weight difference and these guys charged me 3 times for the same in cash when they had nothing to do with the return label. USPS people of this location are pure scam artists. USPS really needs to take action as I am certainly not alone here ( 100 negative reviews) read more

Horrible service. They never pickup the phone. You can make multiple phone calls, the phone will ring and ring, and no one there ever picks up! Furthermore, they have the nerve to pretend that they are short-staffed. No, they're not. I would avoid this post office at all cost. If you are in a hurry, you can be sure of 2 things: you won't find parking, and there is always a huge lineup. Where all of these people park? Slow and rude service, and very disorganized. If they would have at least pickup up the phone, I wouldn't even write a review. They dare to lie to my face about being short-staffed. Really? I know a lot of people who would be glad to take their place. These people sleep on the switch and they don't care about you or your time. read more

If you want to walk in here when you're 30 and leave when you're 80 this is the place for you! I've been here 5 times in the last two weeks to buy some stamps and each time after waiting for 15 minutes have left because nobody wants to wait 15 minutes for stamps. If there is a single person ahead of you in line you will likely be waiting for at least that long. If you have time to spare and don't mind then you shouldn't have any issues. Ps just a heads up they don't carry rolls of stamps in case that is what you are going in for read more

The lines are long and Don't bring more than five certified letters there. No supplies readily available.

The hours listed are inaccurate, was disappointed when I drove there after I got off my full time job to ship some orders for my small business to only realize that the post office had been closed three hours prior to what is stated. read more

US Post Office - Post Offices Near Me - North Hollywood, California

The package was paid for and sent but it had the wrong address. They returned it back to me but in order to pick it up I had to pay the cost of postage for them to return it to me. Then I would have to pay for postage to send it back. The total cost for a small box would have been 34 dollars total to resend it. Huh? I would have been mad but ok paying once to send it back but one time for her to hand me the package. Label it. Then pay again to send it. I asked doesn't that seem strange that I have to pay a total of three times? Her response was. You should have paid to send it express rather then regular mail. Long story short. It's FedEx or UPS from now on. read more

US Post Office - The damage package I sent that was returned. - Post Offices Near Me - North Hollywood, California

This place STOLE my PACKAGE!!! I had a really important electronic item arriving on Monday that I really needed to train with on THURSDAY. On Sunday I get an alert that my item was " delivered ". Wait Postal Office works on a Sunday?! First red flag. Secondly, it was supposedly dropped off to a resident. Really?! Let me see that signature! We were home at that time, viewed all 3 cameras and NOTHING! Then I submit a case online and the postmaster contacts me after I blew up their phone line. Violet seemed to care and said she would investigate. At first she was good on communication and kept me updated. It's been almost a week since she said she was going to review the neighbors footage and I haven't heard back. Oh yea, I forgot to mention the courier told the postmaster that they had "delivered" the item to a neighbor down the street and stated he left it on the porch table. Wait, didn't the updates and tracking say " left with resident?!" Second red flag!!!!! Also, it doesn't take a genius to know NOT to leave an item on plain sight for everyone to see!! I seriously think this was internal theft! Only reason I gave them 2 stars was because postmaster did go out of her way to contact us at first and search neighbor's trash. Other than that, be careful if you have expensive and important items being shipped through the post office and demand amazon NOT to contract them as they can barely keep up with their own packages!!! Either way, I contacted amazon and they've gone ahead and informed apple our item was lost/ stolen. Only thing I like about apple products is that they can blacklist items with the serial number! read more

About My Package Being"Delivered"! Okay so to start of I order merchandise of a YouTuber and yesterday was a SUNDAY I got a notification that my package arrived but when I checked it was nowhere to be found but I remember that they don't work on Sunday That was the Red flag. So I came here so they can see this so they can TELL me anything about my package. The name of the package is a onesie! read more

Worst post office , they have 1 slow lady working who is dismissive 0 customer service. Management non responsive . Slowest horrible .

This post office is very limited and has bad parking. Is not like other post offices where the PO box area is linked to the main area. The main area is very limited and tiny. You have to wait in line to even get access to any shipping materials like boxes or envelopes but at least the people that work there were nice, but unless you have to go there. I would recommend going to a more functional one. read more

BECAREFUL when dropping off packages at this location. There's a plastic tub on top of counter where you leave your packages. This place is so small that every package left there is reachable. It's easy for any person waiting in line to take off with it. I know this because I've seen it happen. I've made complaints, but nothing has changed. Same container. Same spot. read more

I had sent a package from Michigan to California media mail. There was a notification that more money was required to send this package to the recipient once it reached California because photo albums do not count as media. I sent some of my husband's ex wife's books and albums to return to her thinking it was all media. Imagine my surprise when it cost almost four times what i had already paid or it would be placed in "dead letters" I called the service center where I gave information to have the post office call me. April from Laurel Cannon called me and went above and beyond! She helped me understand what happend and then became part of my solution. I am et grateful to you. April's words "I just want to provide you with a better service experience." I went from over the top frustated to beyond grateful. I hope this is how you are treated when you have a tough situation someday. Blessings be! read more

I ordered a package the postal service was supposed to deliver it was out for delivery weeks ago supposedly that's what the tracking number shows and then it shows out for delivery but never delivered or scanned so that tells me there was not delivered and he probably lost my package they don't answer the phones there's no way of communicating with anybody at the post office are local post office I think this is the worst service they need to do something about this people pay good money for package to be delivered to them not lost or stolen. read more

I don't understand all the hate. This Post Office is pretty good. Of course there will be some issues here and there but all these negative reviews sound like a bunch of bitter sad people taking out their frustrations on a business thru Yelp. In that case I will give them 5 full stars. And by the way I never had a problem here and I've been going to this post office for over 10 years. read more

I give the a minus zero review the worst USPS ever i have had to get my package from I paid lots of money to ship my package to my house from Dubai to Los Angeles and they didn't even deliver it home. They made go all the way to the post office to pick it up ... the worst and the customer service is the worst never ship your packages to this USPS read more

US Post Office - Post Offices Near Me - North Hollywood, California

This is the worst Post Office in USA The all office area is 170 square foot, full with angry people that sometimes don't smell that good. There is always one employee, usually taking her time and work extra slow. The people who comes here are either picking up packages or complain of lost mail. Waiting time is 10-25 min. in an harsh environment. There is a private parking lot. read more

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We have had ten outgoing checks stolen here and 5 incoming over the past two years. the incoming are for May 2023. One was cashed and another at Bof A was stopped. Because of the frequency and number they have to be stolen from the truck or at the branch. Very scary for the once outstanding service to go to a barely adequate un trusted government service. The thieves must have insider help at certain banks. read more

Complete incompetence across the board. Do not come here if you want anything done. I've been here 5 times in the last 6 months to fix an address change issue only to be told every time that it will be fixed within 2 weeks and it never is. So here goes my wait for yet another 2 weeks to see if anyone actually did their job today. I got to speak to the "supervisor" today which is promising however I'm not sure she has the ability to supervise anything so I may just be In the same boat yet again. So here's a little info about this spot- NO ONE WANTS TO DO ANYTHING THEY CLOSE AT 3 pm You can't ship anything international They are the largest bunch of incompetent individuals I've ever seen Good luck and I'm sorry if you have to go there read more

Avoid this Post Office at all costs. Aside from the fact that there's basically zero parking in a congested part of Studio City, they literally LOSE your mail. If you drop off mail to be delivered, don't even expect it to be scanned as outgoing mail for over 3 days. That's unbelievably ridiculous. This place sucks. Don't go here. Oh, this place sucks. read more

OMG. IF THERE IS A WAY TO GET MY STUFF DELIVERED TO ANOTHER POST OFFICE PLACE ME ON TOP OF THAT LIST. I had a package arriving from Australia on the 20th of February, three days after I check the status because I hadn't received it on the tracking information it stated that it went out for delivery on the 20th but there was an alert that indicated it was never delivered. It is now March 6th. I still don't have my package. I have been calling every day, my boyfriend even went there (bc I work DTLA) and they told him the same thing "we have to ask the carrier where the package is " who is this carrier?? WALDO? where the F is he?? As I have been typing this I actually called 5 times and guess what they picked up! BUT only to hang up on me. Some days I have more time than others to play games. Today, my time slot has been reached to capacity. But I will take a day off to go sit there so we can wait until my carrier arrives and/or we can find my package together. Because I will have all the time in the world to play with USPS on Laurel Canyon. read more

Worst, I had two gifts sent from two different people and none was received by me. Both said delivered so they asked me if I got my gift and I said no. Two people had to re order their gifts again and still waiting on one. Why is our packages saying delivered and we never get them, why aren't they having us sign to make sure so they can track. Either they are taking it or delivering it to wrong house. I checked all my cameras nothing was even put in front or inside my gate. I also, called to have them investigate and still haven't heard back from post office. There are different mail mans delivering these past month and making mistakes. Yesterday there was another person, my husband asked him about the mail. He said to call the post office and ask okay....but he end up giving us someone else's mail lol. Than while he was coming back to go to his truck he realized he has ours. And he saw someone else's in our hand. read more

Always a line and only one person at the register. This is on a Saturday at 2:30. Fun.

Worst post office I have ever been too. Don't go here you will waste your time. Every person I saw come out of this place comes out angry and stressed out. The staff is not helpful and rude if I were the owner I would fire everyone there and focus on actually making the place better. Horrible horrible service read more

Package left the post office and the only tracking update I've received is "In Transit, arriving late". The package was supposed to be here in 2-3 days... it's currently day 5. I think they steal packages and act like they got lost! I filed a claim but I fear whoever stole the package already took it home read more

After waiting a week for UPS to deliver my package, the day it was to be delivered, they passed it off to USPS. Several days later it arrives here at this Post Office. Online status states it was received and is awaiting approval and that was a week ago (literally). My regular mail lady checked for me and said there's nothing there for me. Most likely it was lost. No one answers the phone there and you can't send an email and the general number for USPS states they cannot help. I know that Covid messed things up but this is ridiculous. Either hire competent people or maybe people will give up on USPS and let the GOP destroy them and turn it over to the private sector. read more

I contacted USPS about a missing package and Jizet from USPS North Hollywood got back to me within 30 minutes. Honestly, I was expecting it to take at least a day or two. She found it and even waited for me to pick it up when they just closed. I am so thankful to them and their amazing service! read more