Have shipped many items through this UPS store never had a problem. Employees that I've been in…read morecontact with are very friendly. And best of all easy to park. Lol.

I have been coming here for a while now and have always been treated with a friendly greeting. Not…read moresure why there are so many bad reviews but everyone has their own energy and experience. It's very easy to return Amazon items here as well as dropping off UPS packages. I find it easier to prepay online, label my package and then drop it off. Saves time, $$$, and aggravation. This is an "all service" facility. Shipping supplies are for sale along with mailboxes for rent if you are in need. Check with the sales people for rates. *Plenty of parking in the lot *Open until 8:00pm which is great if you have a late drop off.

Got totally ripped off here. They charged $22 for a single book of stamps which is supposed to be…read more$15.60. When I asked if they charged the same as the post office she lied to me and said there was a $1 surcharge. Didn't realise until after how much she lied to me. Avoid this place! Major scammers!!!!!

Yelp Challenge 2018 10/100 If you're in a rush and running late and need to get something shipped…read moreon short notice, this is one of those places to do it. The price point most likely will be higher but convenience offsets that. Time is money. I've used this multiple times for Notary service that runs 15.00 per signature/stamp. Rita, who runs this place is well versed and knowledgeable. UPS and FEDEX are in play as well. Convenient and free parking.

Friendly and hard working. It's great that they have a notary on site on certain days.read more

"This store (#5626) runs a deliberate delay tactic to scam customers out of guaranteed refunds. I…read morepaid $179 for a premium, next-day 'early bird' service (Tracking: 1z1x090w1519946064). The package arrived late, violating the service window. When I tried to claim the refund, both Corporate and this franchise trapped me in a looping automated phone system designed to dodge customers. When I finally reached an employee on May 29th, I was told the manager would be 'absent' until after the strict 15-day refund deadline expired. They then completely ghosted my calls. The owner later promised a mailed check through a BBB dispute but never sent it, and now ducks my calls by dumping me into voicemail. They tack on hidden fees, hide pricing, and actively lie to avoid paying their debts. Avoid this crooked Sun Valley location."

I had a hectic morning school drop off, a 9:30 appointment, copies to make for appointment , and my…read more10 yr olds birthday balloons to grab. Staples ended up being a one-stop shop, which saved me. KARINA was amazing so positive, helpful, and patient. She made everything quick and easy, and I still made it to my appointment on time. Great service like this is rare thank you, Karina! And thank you, Staples for the great service

Made a stop here on a Saturday evening because I had to make a return via "Happy Returns" which…read morestaples assist with, they repackage it and ship it out. The staff member who assisted me was ok, he got my info and package ready to go. The store itself isn't very tidy, I noticed a few shelfs very low in items, needed some restocking for sure. I waited for a good 15 minutes until it was my turn and it was not packed but service was slow. Parking lot is pretty big, but can get busy during peak hours. Staples is known best to carry many office/school supplies however, some items can be pricey such as markers/"sharpies" but if in need, they most likely carry it. 3/5 visit experience for me overall

No good. No satisfied with the service at all. I had a PO…read morebox for 6 months and my packages arrived in bad condition, Cero Stars.

Update: still great service, always with a smile! He can help with so many different shipping…read moreneeds and rarely a wait!! Very convenient!

I walked in to get a live scan, and was helped right away. Eric was very helpful with the scans and…read morepatient with the process to make sure we got the best scans.

Many services offered. Very convenient. Knowledgeable, professional, and friendly. A very good…read moresmall business to support.

I had such a great experience at UPS thanks to Cam! From the moment I walked in, he was friendly,…read moreprofessional, and incredibly helpful. He made the whole process quick and stress-free, answered all of my questions, and went above and beyond to make sure everything was taken care of. It's not often you come across customer service like this anymore, and Cam definitely deserves the recognition. If you visit this UPS location, you're in great hands. Thank you again for making what could have been a frustrating errand such an easy and pleasant experience!

Easy parking and drop off. Cam and the crew are exceptionally helpful. Streamlined my returns for…read moreAmazon and breezed through the line. Much easier than taking my returns to Whole Foods.

So this spot--Mail Room & More inside La Reina Plaza in Sherman Oaks--has been around forever…read more(about 30 years!). The building used to be an old neighborhood cinema, but now it's home to this mailbox center that's finally having its glow-up moment. And let me tell you: the new team is a massive upgrade. The two guys running it now? Friendly, accommodating, and actually happy to help. A total 180 from the previous workers, who... well, let's just say customer service was not their strong suit. I honestly avoided this place before, but now it feels completely different--in a good way. I drop off all my FedEx and UPS packages here, and I pick up my boxes from Amazon, UPS, and FedEx at this location too. Super convenient, no stress. I also got my passport photos taken here, and they did an excellent job with those as well. They offer PO boxes, mailboxes, notary services, passport photos, fingerprinting, and just an overall smooth experience. If you need mailing or document services in Sherman Oaks, this is officially a yes from me.

Worst mail place, the owner is a scum. The Guys before these new guys were way better i dont know…read morewhy they got replaced. Service is horrible. They over charge for everything, including Paper like who does that? This place needs to be shutdown