I've been coming here for business / personal shipping boxes for years. They always have any box /…read morepackaging I need. Great service every time from all the workers, and especially Gina! Above 5 stars!

I am writing to formally document my experience at your location today and to bring it to the…read moreattention of the owner. I visited your store to return three unused items in exchange for the correct ones. The items were in their original condition and there was no valid reason to refuse the return. Nevertheless, your staff declined and required me to purchase what I needed outright, an unnecessary expense that should never have occurred. Additionally, the conduct of your counter staff was unacceptable. Rather than assisting me, they laughed among themselves and directed a rude comment toward me, a paying customer. I responded calmly. I always do. I am not angry. I am precise. And I will not be returning to that location. These individuals obviously hate themselves and their jobs, get better staff. AŚhe!

Had an easy and quick trip to ups for my live fingerscan! Didn't know they offered it until I was…read morenotified by a friend. The pricing wasn't bad also. Will come here again if I need that done again.

I have been coming here for a while now and have always been treated with a friendly greeting. Not…read moresure why there are so many bad reviews but everyone has their own energy and experience. It's very easy to return Amazon items here as well as dropping off UPS packages. I find it easier to prepay online, label my package and then drop it off. Saves time, $$$, and aggravation. This is an "all service" facility. Shipping supplies are for sale along with mailboxes for rent if you are in need. Check with the sales people for rates. *Plenty of parking in the lot *Open until 8:00pm which is great if you have a late drop off.

Got totally ripped off here. They charged $22 for a single book of stamps which is supposed to be…read more$15.60. When I asked if they charged the same as the post office she lied to me and said there was a $1 surcharge. Didn't realise until after how much she lied to me. Avoid this place! Major scammers!!!!!

Yelp Challenge 2018 10/100 If you're in a rush and running late and need to get something shipped…read moreon short notice, this is one of those places to do it. The price point most likely will be higher but convenience offsets that. Time is money. I've used this multiple times for Notary service that runs 15.00 per signature/stamp. Rita, who runs this place is well versed and knowledgeable. UPS and FEDEX are in play as well. Convenient and free parking.

Friendly and hard working. It's great that they have a notary on site on certain days.read more

To the old fucking man that was working here today on August 4th at 6:00, you're an old miserable…read morefucking loser. Went in to ship some shoes out I sold on an app. My mistake I didn't see it was a shipping QR code for usps on my phone, and not ups. He says he can't ship it looking at me and speaking to me like I'm an idiot. I said oh I thought you guys could ship it, again tells me the same thing with even more attitude and disrespect. Absolutely disgusting. Wish I could give this god damn place ZERO stars

Amazing service! I uploaded my business logo online, and it was printed and ready for pickup within…read morean hour. The quality came out great! I was also able to ship a UPS package while I was there. I accidentally left some school supplies behind, and the employee called me right away to let me know. Super helpful staff and excellent customer service. I'll definitely be back!

This is definitely my go to for all things office/school related since I live nearby. It's located…read morein an outdoor shopping complex with plenty of parking. The inside has gone through some renovations and is looking much better these days. They have a USPS/Amazon drop off returns near the copy center. You can also have passport photos taken here. There's also a section where you can go to have your TSA pre-check processed with an appointment. Now they have the Party City section where you can purchase some party supplies, candles, party bag stuffers and balloons to be filled with helium. So far I've had positive experiences with the staff coming here. Everyone has been friendly and helpful. Would definitely recommend it if you're in the area and need any of their services.

Very good I have a P.O. Box there and get packages there frequently and box always great condition…read moreand never a problem and love having a key to get access to my po box during close hours but love it definetLy

No good. No satisfied with the service at all. I had a PO…read morebox for 6 months and my packages arrived in bad condition, Cero Stars.

I stopped at the UPS store first, notary was on a lunch break. Went to the postal shop across the…read morestreet from UPS, notary doesn't start work until 2 PM, finally drove to the postal annex, which is right next-door to Jinky's, and this father son Team took care of everything instantly. Printed a color copy of my document, notarized all, and it was fast and easy! It felt very good to support this small family owned business as opposed to waiting on the long line at the UPS store. Find these guys! They're warm and wonderful and a local business!

I love supporting small businesses in my neighborhood, and this family-owned postal store is a true…read moregem. They are always efficient, friendly and welcoming. It's wonderful to have a local business that provides such great service with a personal touch.

This UPS Store is amazing! Everyone who works here is always so kind, friendly, and helpful. They…read moreare usually very busy, but they always have a great attitude and take care of every customer politely and professionally. A special thank you to Cam, who has helped me several times and is always super nice and helpful. Andy helped me today while Cam was off, and he was wonderful as well. Great customer service and a great team! If you have returns or anything you need to ship, I highly recommend this location. They make everything so easy and stress-free. Great job!

awesome and helpful people I had been going here for years,…read more And staff are very friendly and helpful

So this spot--Mail Room & More inside La Reina Plaza in Sherman Oaks--has been around forever…read more(about 30 years!). The building used to be an old neighborhood cinema, but now it's home to this mailbox center that's finally having its glow-up moment. And let me tell you: the new team is a massive upgrade. The two guys running it now? Friendly, accommodating, and actually happy to help. A total 180 from the previous workers, who... well, let's just say customer service was not their strong suit. I honestly avoided this place before, but now it feels completely different--in a good way. I drop off all my FedEx and UPS packages here, and I pick up my boxes from Amazon, UPS, and FedEx at this location too. Super convenient, no stress. I also got my passport photos taken here, and they did an excellent job with those as well. They offer PO boxes, mailboxes, notary services, passport photos, fingerprinting, and just an overall smooth experience. If you need mailing or document services in Sherman Oaks, this is officially a yes from me.

As long as you don't need to pick something up on a Saturday it's ok. The Saturday hours need to be…read morelonger.

Great selection and great customer service! They helped load my car and they give you a refund on…read moreunused boxes

I won almost 40 statues from an auction site, who chose to use The Box Stop Reseda Store to ship…read morethese fragile items. Four boxes later, I receive EXACTLY HALF of my statues broken and/or in pieces. 50%? Unless they were in their original box, they were wrapped with bubble-wrap and expected to make the journey. They did not. I was told that the refund process would take about 5 weeks, and today I am on 2 MONTHS. Paid for this sad experience with a credit card, and look forward to getting back every penny I spent. Then I can throw out the trash I have been hanging onto. See pics below.... DISASTER from the beginning....