5/5 Stars - Quick, Stress-Free, and Convenient! I stopped by…read morethis USPS location on a Thursday morning and was so pleasantly surprised! There was zero line when I walked in, and plenty of parking available right outside--a absolute luxury in the San Fernando Valley. Even with only two employees working the front, I was not greeted as I walked in but I was helped pretty quickly. I was mailing out two packages, and the process was seamless. If you need a label printed, they can easily scan your QR codes at the counter. On top of shipping, they have a great setup with an inside ATM, post office boxes, birthday cards, mailing boxes, and pretty much every shipping supply you could need in one spot. The lady who helped me was incredibly sweet, but had a very thick accent so I had a hard time understanding her. Overall, it was a smooth, easy, and delightful visit. Compared to the crowded Sherman Way location, this post office is night and day--so much quieter and faster. If you're in the Valley and want to skip the usual hassle, I highly recommend coming here instead! I'll definitely be back~~~

This visit was quite an amazing experience. It's wasn't too crazy busy which is always a plus at…read moreany post office. Encino location has a small parking lot but it's equivalent to the size of the store. They have lock boxes which is always plus. Well, when we arrived we had some things that needed help with. Debbie who was available when it was our turn was absolutely AMAZING. She literally took care of us and then some. For someone who's in a business that has to deal with people one on one constantly regardless the mood of the customers. She was top notch. We had some question regarding mail which she totally answered and she even suggested some things to do instead. Plus I had a package that needed to be mail to the uk. Wasn't sure if I was going to but wanted to see what the price for international shipping would be. She took amazing care of us and explained everything nicely and professionally. Employees like her should receive a raise big time. Her energy shine with that amazing smile and professionalism. There was no attitude or self entitlement with her. She was there to do her job and help others. That's exactly what she did and then some. I did end up mailing the package which the price was steep but expected. Also the question we had was answered perfectly and professionally. Sometime the smaller stores tends to be the better option.

One of the better post office locations I've been to. Usually you hear post office and think long…read morelines, lost mail, and horrible stoner service. But I experienced none of that here. I have been here on 2 separate occasions and have found it to have great customer service. I don't think it is a full post office service location as this was the closest location to my house yet my package pick up location would be the post office on white oak. Most recently I came here to ship a package and I was in and out in less than 5 min, and that was with 3 people in front of me as soon I stepped in line. There were 3 cashiers working and they moved efficiently. I needed to send my package through media mail with a tracking number and it cost me a little over $5. I know other people would go to a 3rd party to avoid the post office, but I don't mind and would gladly come to this location again. The parking can be a bit difficult at time with dunkin donuts in the same lot, but I parking in a 15 min space and had no issues.

Service here is great and my local mail carrier does a great job…read more While the PEOPLE who work here are outstanding...5 stars the rating is 3 cuz The lack of Air conditioning makes the place pretty rough on a hot day waiting in line. Thankful the staff keep the line moving by their excellent work. They deserve A/C !!

Parking lot is a bit challenging and limited but post office staff at this location are wonderful…read more They are patient, efficient, respectful and very helpful. I have had great interaction and experiences with them every time.

I should have took these reviews more serious. I tried to give this location a chance…read more Be warned: The supervisor at this Woodland Hills Post Office (21200 Oxnard St) is actively violating federal United States Postal Service regulations and denying basic civil rights to vulnerable members of our community. I am an unhoused constituent with a valid, government-issued photo ID. Despite having an active mail hold and an application for a PO Box, the line supervisor at this location explicitly refused to allow me to retrieve mail and packages that have already been delivered here. Her reasoning? She claimed I must provide "proof of a local physical address"--a manufactured requirement that she knows a homeless person cannot fulfill. She then explicitly stated she is executing a "Return to Sender" protocol on my essential incoming packages and property. This is a direct violation of the USPS Postal Operations Manual (POM) Section 508.6.1 and official federal guidelines regarding mail service for the homeless. Federal law states that individuals without a fixed address are completely eligible for free, indefinite General Delivery service, and a matching photo ID is the ONLY legal requirement to pick it up. By fabricating fake address rules, this supervisor is actively obstructing access to the federal mail system and engaging in housing-status discrimination. A formal case has been opened with the Sierra Coastal District Consumer & Industry Affairs Office, an emergency complaint has been filed with the Postal Regulatory Commission (PRC), and an official federal inquiry is underway through the office of U.S. Congressman Brad Sherman. Station Postmaster Clarissa Bognot needs to immediately retrain her staff, rein in this supervisor, halt the unlawful returning of my property, and bring this branch into compliance with federal DMM and POM postal laws. Disgraceful service.

I was lucky enough to encounter the sweetest staff working here. It doesn't really matter how the…read morereviews for these kinds of business go (I hope), but in case they do I wanted to just highlight the service here. These workers are efficient and want to get you the help you need. I have been coming here to pickup some packages that missed me, and I have never had a real issue here. I have yet to use their services in terms of sending mail, but I do see that they have a very straightforward system in place for people who are sending mail out. I did have difficulty using the USPS website to reschedule sending a package to my address, but honestly it was much better just going in person to pick up. That is why I don't think technology will ever truly replace us. A person will always be valuable to a company.

My package has been stalled at the Santa Clarita center for 6 days and was supposed to be delivered…read moreon Sept 3. I am unable to file a lost mail request online because they claim my package is ineligible for a missing mail claim due to the tracking number saying my mail is delayed but still on the way. How the heck do I get help for this? I want someone to look into why the package is delayed!!

I literally have had to shut down my side hustle because USPS keeps misplacing my packages. I've…read morenever lived next to such an incompetent USPS location in my whole life. Post office gotta be one of the chillest jobs too. These people don't care about you and will loose your stuff over and over again. Use Fedex if you're running a small business. You have been warned.

The same RUDE PIECE OF SHIT that I see everyone complains here about .. Refused servicing me…read morebecause I only wanted to write the name of my business and not my real name (for security reasons) he then became agitated and angry and said that he's refusing me to ship my packages and I already paid for one, which he tossed away in anger. If he throws away & doesn't ship my package I'm taking legal actions! Clerk # 03.

I needed to get my passport application processed. I came to this location via their walk-in hours…read moreon a Saturday. Let me tell you, plan for the day it is a long wait. In total I waited 4 almost 5 hours outside. Once your inside, it goes by quickly. They have seats inside. The people inside are friendly and very helpful. The young man that helped me when it was my turn, was very friendly and helped explain everything!

I was told to go to this office for passport services. I called and their phone lines are a mess…read more You press one for passport service and there is a constant beep, beep. Then you call back and the woman says stay on line and like the passport service, it's a loud constant beep, beep. Maybe they should get some more attendants for their phone service. Now I have to drive 32 Miles RT to even speak with someone and this is Monday and maybe they are close. Not surprising with how the PO is always asking for more $$$ for services. What a joke.

This Post Office is always reliable when it comes to dropping off prepaid packages. They are always…read moredelivered in a reasonable time. Postal workers are very helpful. Full service post office. Plenty of parking in the lot. Lobby is open 24/7 - stamp machine, mail boxes and mail slot available. Located on the corner of Magnolia Avenue & Kester ~ and that's all I have to say about that...

Really bad service at this post office. Everything was extremely slow, and the staff had a nasty…read moreattitude. The customer service was very disappointing and honestly needs serious improvement. They definitely need better supervision and a manager who actually pays attention to what's going on up front. No wonder they have such a low 2.1 rating on Yelp. Very bad experience -- I would not recommend this post office.

Lawrence and Jordan are the best. There is an Asian woman with glasses and she is spicy, but in the…read morebest way. She gets it done! I used to dread coming to this office because of the previous staff, I've lived in this area for 30+ years. But the new staff brighten my day so much. They're incredibly helpful and patient with people who struggle and may not have been taught the basics or understand documents. I just wanted to highlight the staff. Thank you for all that you do!

They have their own parking right in front of the Post Office. The reason for the 4 stars is that…read moreeven though they have about 15 parking spaces, most of the time they are all taken. They do however have street parking. Most of the time it's a breeze to drop off packages. This time around, we were mailing out packages to family and friends.

I've been coming to this USPS for 4 years, and honestly, Mickey is the reason I keep coming back…read more He always makes shipping my packages so easy and not stressful. He's super friendly, patient, and genuinely cares about helping people. I've tried other postal services in the Valley, but the experience is never the same. Mickey consistently goes above and beyond, and it's rare to find customer service like his these days. USPS is lucky to have him!

This post office has the friendliest, most helpful employee. I highly recommend this location…read morebecause of Mickey. He'll help you with anything you need--so kind and patient. Thank you, Mickey! :)

This review is long overdue. Marc has been helping me for nearly 8 years now and he has never let…read moreme down. From endless packages, to keys and notaries, he has always delivered. Thank you Marc!

The guy was professional and helpful. We had a cool talk about the state of affairs of notary…read morebusinesses after Covid and I learned a lot. Also, the price is pretty good. $15 per signature.