Top notch customer service, kindness and care. I was leaving town and looking for a great storage place in a pinch. I was really pleased to find this place not far from downtown, and was even more pleased by the pricing. The place has really helpful staff, which is all the more refreshing in these uncertain times. Many thanks to Adin, the manager--who gave me some of the best customer service I've gotten in LA in a while. read more

This review is directed at US Storage as a company, not the local staff. I was informed that my 57% rent increase was a corporate decision affecting rates, not something controlled by the individual location. After being a loyal customer for over a year and always paying on time, I was shocked to receive such a significant increase with only 30 days' notice. Prospective renters should look beyond the introductory rates and ask how much rents can increase after move-in. The advertised price may not reflect what you'll be paying a year later. Very disappointing way to treat long-term customers read more

Less than a year here and the business practices are what drove me to relocate my items and make the choice to consolidate what I own instead of hoarding stuff from the years. My price has changed 3 times in the last not even 365 days. I basically got a response of "it is what it is" Asked to speak to a corporate higher up and was told a note was made and to expect a follow up from their dm. After weeks of asking "what's the update" I updated them with the notice that I'm moving out. Kinda unprofessional, kinda price gouging. These increases should be illegal based on the percentages and there aren't any new property features soooo not sure where the money is going but it's fine I'm moved out thankfully read more

After looking at many different storages Paul the Assistant Property Manager made it easy for me to choose. I use storage frequently with being a restaurant group opening and closing locations. Easy access actually have both inside and outside units which is great as well read more

I always get very attentive staff, especially Aiden, he is always greeting everyone with a smile. I highly recommend this location. I wish it stayed open later but at the same time it forces me to get things done early. The value is exceptional as well. I was only going to get my space for a short while but have kept it because it is very convenient. read more

Great storage, I was going through some tough times and found this for a deal so I rented a unit for my belongings. Great staff. The only complain I have is that with the winter storm there must have been some leaking as all my belongings got wet causing mold to my things. I went to pay it my monthly rent on March 3rd, and it suddenly went up by $45 without a notice. The person that was on shift that day said they had sent me an email however, the only email I received from them was a receipt email with the new amount but no reason of why they were charging me more, however I paid it, even though my things were smelly and had had mold. Later that day (03/03) i received an email stating that "some customers may have been negatively impacted by the recent winter storm, Therefore, we have made the decision to provide a one-time Winter Storm Relief Credit to your account for the month of March. You do not need to do anything as the credit will be automatically applied to your account." Sent email was signed by property manager Gabriela Oviedo. I don't understand this email as I had already paid my monthly rent that same day and no one told me I had a credit or whatsoever, instead they had me pay $45 more without a reason why. I went home and gave some thought to it. The next day I called to tell them I'm moving out. I appreciate their business and kindness but they need to improve their system and communication with their customers and make sure all their staff is on the same page on all their notices. Now I got stuff that is moldy and need to throw away. Besides this issue, this is a good place if you're looking for storage services. read more

Stored my furniture and stuff here for a move and Adin Martinez went above and beyond to take care of me. Really good guy right here and had a great experience at this storage space. Cool, family type vibes here thanks to Adin. Really appreciate everything my guy!!! Any time I need a storage unit, I know exactly who to call. Thanks again!!! read more

I have paid four months in advance for storage service's this particular US storage on Alameda & Vernon closes early 5pm which is a headache in itself now on this Fourth of July weekend 07-04-2021on Sunday it's closed there's a sign stating open 365 days a year which in my opinion is false advertising " when you are paying for storage space the whole idea is 24 hour access to your belongings or at best with in the posted hours of the business agreement. Now I'm riding around with baggage of luggage that I have to hold until hours of service. This is not good business practice if your late for payment 4th of July or Christmas Day your going to have a lock on your storage unit . So I feel closing doors on any holiday is garbage on this type of service I've made a very bad decision renting from this location . If you want full access to your belongings daily you might not want to rent form this location . read more

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Bayani took excellent care of us on a Sunday morning on a 5' x 10' unit. He made a us feel right at home after a particularly difficult move. I appreciate a man that knows how to negotiate. We extended our storage term to 3 months at this very clan facility. Highly recommend!! read more

US Storage Centers - Self Storage Near Me - Vernon, California

I moved in here today after leaving Public Storage. Bayani who was the man on site was THE MAN! It was so refreshing to walk in here and get the kind of customer service one would hope for. I said goodbye to Public Storage and hello to U Storage. I could not be happier! read more

I was looking for temporary storage at an affordable price, and this company does not disappoint! Well-lit units, ample space and very kind and attentive personnel. Thank you especially to Bayani for being so kind and cordial as you were helping my roommate and I explore the space. 5 stars! read more

Recently got quoted a unit and have a good idea of what to expect with storage and roughly what I'll be paying. The guy who helped me named Nick answered all my questions including ones I didn't know I had! My family used to rent here so I came by and plan a move in soon! Leaving positive feedback after a positive experience. read more

Ben was the man at the front desk and he helped us a lot! Even when there was a couple of hiccups here and there, he was very responsive, friendly, and generous with us. They have boxes and locks at pretty good prices too! The rules and policies are very fair and reasonable, nothing to complain about there. The storage unit is pretty good itself too, but it's much cheaper and kinder than other storage units we were considering. Thanks, Ben! read more

This will be my second time storing with US Storage Centers in Vernon, the last being 5 years ago. Each time I was helped by the manager Adin and the exceptional Byani. The fact that they have been there so long, says a lot about the business and their work ethic. Great people and great storage! Having excellent customer service in the storage world is rare and they clearly take good care of the facility as well. I highly recommend! read more

Awesome place the workers know their stuff Adin the manager is awesome. The place has 5 floors a lot of carts

This place has killer deals for LA. Very affordable. It's a secret. It is by far the most affordable I could find. I have a 10x20 unit. The staff is very friendly. I wish it had ramp in front. The only ramp is the back. So if you have car and don't want to pcik up your things up the stairs, you have drive to back. The elevators are tricky to use, not traditional. That's the trade-off. read more

I believe in Angels and Adin Martinez is one of them. He was so helpful and amazing and understanding too my situation I was running late on my uhal return he move fast with my contract helped me with my things I was moving by myself with my cousin and helped get my washer and dryer off my truck this year has been a hard and emotional but he made this move so much easier after losing my son father this passed Sunday so thank you Adin for stepping in the gap because I needed the help best storage company and Amazing customer service read more

First time using storage space and Christopher was very helpful in getting it all started and explaining prices and process.

This storage facility is near Downtown which is about a 10 minute drive for me and the sizes available were perfect for me. I got a 10 x 15 and Adrian the gentleman at the front really took care of me with service, description and help. We were easily filling up our storage in no time, he even gave me a tour of the place, showed me where the tools and carts were and told me if theres anything I needed to call him directly (downsizing/upgrading, etc) I really appreciate him and he is why I chose this Storage center. Please Ask for Adrian he will take care of you, Guaranteed! read more

In my experience the staff at this place was extremely helpful. I had a lot of stuff and no help, so they moved me down to the first floor to an easier unit to reach. It was a lot of work but Vanessa was very helpful and offered much needed water. Above all everyone did service with a smile. Few companies have this good of employees. read more

I was looking for a storage nearby and noticed that they open early at 8am, (most places open at 9am) I arrived at 750am and saw Adin open up the gate early to let me in to park, then he took his time to listen to my storage needs as well as suggest all the options in detail. He was able to get me into a really convenient lower space as I requested and even helped me move a big mattress into that space that I was having trouble with without me even asking. Adin was extremely thoughtful and went above and beyond just doing his job and besides offering me a great deal for the time period that was ideal for me, explained everything and answered all my questions with a cheerful attitude. I wouldn't hesitate to recommend US storage centers from my experience even if you re not nearby since they alleviated all my concerns with price, service and security to make me feel grateful I found this place off Yelp. read more

As always I had a very positive experience with the staff at this center. Would continue to recommend them to my friend. I have been a customer with this staff for over 15 years. Hope to be here another 15. Keep up the good work. read more

these people price way to high they are rude and never answer there phone I stored here for a month and I had rent increase already by 25 percent don't store here!!!! read more