Just got myself a 2026 Nissan Altima and I'm so happy! I had a great experience with the sales team…read moreand happy with the terms that we agreed on. Shout out to Isidro who helped secure my deal!

I do not recommend coming to the Nissan dealership in Mission Hills. The customer service has been…read morevery disappointing. I purchased my 2021 Nissan Rogue from this dealership, and since the day I bought it, the vehicle has had ongoing problems. Over the years, I have worked with multiple service advisors and have tried to resolve these issues through the service department, but no one has been able to provide a lasting solution. I have had to bring my vehicle in repeatedly, sometimes almost every week, which has been extremely inconvenient and frustrating. The lack of communication, follow-up, and customer care has made the experience even worse. What disappointed me the most was when a service manager told me that if I was unhappy, I could take my business somewhere else. Instead of helping solve the problem, I felt dismissed as a customer. Based on my experience, I cannot recommend this dealership's service department

I can't say enough good things about Gilbert Jordan at Galpin Honda. Gilbert has always taken great…read morecare of me and makes buying a vehicle about as quick and painless as it can possibly be. Even when I decided to purchase my Ford truck from Galpin Ford, Gilbert helped facilitate the deal and made sure I was taken care of throughout the process. That kind of customer service and loyalty is exactly why I continue to recommend him.

We can't say enough amazing things about Kobe Hernandez at Galpin Honda! This is now the third…read morevehicle we've purchased from Kobe over the past three years, and there's a reason we keep coming back to him. Kobe consistently goes above and beyond for his customers. He is knowledgeable, professional, honest, and genuinely makes the car-buying experience easy and stress-free. He never makes you feel pressured and always takes the time to make sure you're completely taken care of. At this point, Kobe is the reason we shop at Galpin Honda! We will absolutely continue to refer friends and family to him and will continue doing business with him for years to come. If you're looking for someone you can trust when buying a vehicle, ask for Kobe Hernandez--you won't be disappointed!

I stopped by this service center inside the Hamer Toyota dealership today. My dad needed a new…read moreradiator cap for his Toyota Tacoma since it was all corrode. Finding parking here can be difficult because it's limited and one way. We got a good parking spot. When you walk inside the dealership the parts center is toward the left back side of the dealership.. They carry a lot of different Toyota brand merch here. They also have some Chemical Guys cleaning product too. The customer service here was great, the guy working the counter was able to find the cap we needed and the price was reasonable because you're getting it at the dealership so it's a quality item.

I made a 9:15 AM service appointment today, and it is now 2:50 PM--and I STILL do not have my…read morevehicle back. That is nearly 6 hours for a scheduled service appointment. At this point, I have to question what the purpose of making an appointment even is. The only positive thing I can say about this experience is Kemberly, my service provider. She has been the only person who has been consistently kind, honest, and transparent with me throughout this process. I genuinely appreciate her because she has been the one person who has treated me with respect and actually communicated with me.Unfortunately, one good employee cannot make up for a service department that is clearly struggling. I was told that Saturdays are appointment-only, yet I am also being told that the department continues to take walk-ins on Saturdays. So which is it? If you are accepting walk-ins while simultaneously scheduling appointments, then you're creating a system where customers who actually planned ahead and made appointments are still sitting around for hours. How does that make any sense? And unfortunately, this isn't the first time I've noticed the decline. The service department has drastically deteriorated over the past year, particularly since the change in management. The organization, communication, efficiency, and overall customer experience are nowhere near what they used to be. Hamer Toyota needs to seriously reevaluate how its service department is being managed. If the department is so overwhelmed that it cannot accommodate both scheduled appointments and walk-ins, then perhaps the answer isn't to continue accepting more vehicles than the department can realistically handle. I sincerely hope management reads this--not to criticize the employees on the front lines, but to recognize that there is clearly a management and operational problem here.

I usually don't leave reviews, but I felt like I had to after my experience with Chris Avilas…read more From the moment I walked in Chris made the whole process feel fun. I've been to a few dealers where you immediately feel like someone is trying to push you into something you don't want. He talked to me like a normal person, not a "sale," and that made a big difference. I had a lot of questions about different cars and what would make sense for me He didn't rush me or give vague answers...he actually knew the details or looked them up. My credit situation isn't perfect and I wasn't sure about a new vehicle right now. Chris never made me feel judged or uncomfortable he was straightforward, and he focused on what options could actually work for me rather than wasting time on things that weren't realistic or making me feel like I was a waste of time. Even though I didn't end up purchasing a car today, I walked out of there feeling like I actually understand my options now. Chris took the time to break down what I would need to do to get into a better position and what price range would realistically make sense for me. It didn't feel like a "lost sale" experience--it felt like I was set up with a clear plan for when I'm ready. I'm definitely going to come back and work with him again when I'm ready to move forward. It's rare to meet someone at a dealership who feels both professional and genuinely down-to-earth, but Chris managed to be both. Highly recommend asking for him if you're looking for someone who actually listens and takes the time to help.

First time customer here and my experience at Mission Hills Hyundai was extremely disappointing…read more I brought my 2023 Hyundai Elantra in after multiple warning lights appeared and the battery began draining. The dealership kept my car for several days because they had difficulty diagnosing the issue and even had to involve Hyundai Corporate. During that time, I was without transportation until they eventually approved a loaner vehicle. To their credit, they ultimately diagnosed the problem as a short related to the rear camera and replaced the battery under warranty. Unfortunately, that's where the positive experience ended. When I got home after picking up my vehicle, I noticed that the area underneath my dashboard had exposed wiring hanging down. It looked unfinished, so my husband contacted the dealership and left a voicemail for my service advisor (Oscar) because I was concerned something had been left apart or damaged during the repair. Instead of taking my concerns seriously, I was met with dismissive and unprofessional behavior. When I called to speak with my service advisor, I was told the technician never touched the area around the OBD port while my vehicle was in their care. That statement immediately concerned me because the issue I discovered was in the same area, making it difficult for me to understand how it had gone unnoticed. Since the diagnostic connector is also located in that area, I was left confused about how the vehicle could have been diagnosed without that area being accessed. When I arrived after work, the manager (Hovik) showed me another Hyundai and explained that the OBD port does not have a cover, which I appreciated. However, my concern was the wiring hanging down underneath the dashboard. His proposed solution was simply to secure the wire with a zip tie. I explained that I wanted the wiring routed properly the way it should have been from the factory, not held up with a zip tie. At no point did anyone explain why the wiring could not be secured using the factory routing or mounting method. Instead, the only solution presented to me was to secure it with a zip tie. I was told the exposed wiring was connected to an aftermarket device that was either an alarm or a tracking device installed when the car was originally sold. I explained that I never purchased or activated any alarm or tracking service and asked if it could be simply removed. I was told they could not remove it because they couldn't verify whether it was active and that I would have to take the vehicle back to the dealership where I originally purchased it. That explanation didn't make sense to me. This is a Hyundai dealership working on a Hyundai under warranty, yet I was being sent to a different Hyundai dealership for something involving my own vehicle. I was asking them to properly address the wiring that was left exposed after my service visit. Rather than addressing my concern, I called my husband to speak to the manager since I wasn't being understood and all I could hear at the end of their conversation was the manager telling my husband , "If you want to escalate it, go right ahead." He handed me the general manager's name and number, walked away, and that's how that conversation ended. Everyone makes mistakes. What disappointed me wasn't necessarily the repair itself, it was how my concerns were handled afterward. As a customer, I expected professionalism, respect, and accountability. I expected my concerns to be addressed, explained, and, if necessary, corrected. As a female customer, I left feeling like my concerns were repeatedly dismissed instead of being taken seriously. Whether that was intentional or not, it was incredibly frustrating and disappointing. Every customer deserves to have their questions answered respectfully, regardless of their level of automotive knowledge. I hope this dealership improves the way it communicates with customers because no one should feel like they're inconveniencing the staff simply for asking questions about their own vehicle. My biggest concern was the lack of communication, professionalism, and willingness to address reasonable questions about my own vehicle that ultimately led me to write this review. I hope the General Manager investigates my concerns and follows up with me and my husband. If the situation is resolved professionally, I will gladly update this review to reflect that.

Oscar and the staff at Rydell are awesome!!…read more Best prices and customer service period! Don't waste your time and money with other dealerships.

The driveshaft broke while I was driving. After that, the car started shaking, and then the engine…read morewarning lights came on. Instead of receiving support, I was shocked by the final bill, which included unexpected charges for things like "exterior misalignment," late fees, and other costs that made no sense. The car I returned had zero damage. The bumper was perfect, there had been no accidents, there were no scratches, and the tires were in normal condition. They added damage charges just to bill me. I always made my lease payments on time, often before the due date, and fulfilled my obligations before my lease ended. This was an extremely disappointing experience from start to finish. I will never lease or purchase another vehicle from them again.

Este es el peor concesionario del valle. No les importa un carajo el tipo de limones que venden,…read moresiempre y cuando consigan tu dinero. José es un pedazo de mierda. Toda esta corporación de concesionarios es un pedazo de mierda y vale incluso menos que la mierda. Solo tuve el camión durante 5 meses antes de que el motor explotara. A pesar de que hice 3 cambios de aceite en los 5 cortos meses, tuve el Ram 1500. ¡¡¡NO COMPRE UN COCHE AQUÍ!!! -- en Williams Auto Mart Inc.

Horrible dealership Don't come here unless you want to get robbed, so eager to take my down payment…read morebut when i test drove the vehicle the transmission was blown! Took days to get my down payment back what a waste of time

I recently purchased my Aston Martin Vantage from this dealer and had a great experience. The…read moregentleman were kind, professional, and upfront. They gave me my time and space never called to pressure me even though it took me over 2 weeks to make my decision. When it came time to negotiation they were upfront, had no hidden fees, markups or pre-installed dealer add-ons. They were extremely transparent and made the car buying process so easy. I've had the car now for a few months and have had zero problems. I would highly recommend them.

Frank and Eugene at autobakers are hip, Professional, quick,…read morehard-working, willing to please and I am so grateful to them for making my car purchase practically effortless. The car is a dream I cannot tell you how happy I am with them, the car lot and with the car. Thank you so much. A real honor to work with this group. Trustworthy too.

I hope this review services as a public service announcement for this business!!! Let my mistake of…read moregoing to this place save you the time and money. Stop before it's too late!!! - I was sold a car with frame damage and so many issues I don't have time to lost here. You can contact me for further info. I filed a lawsuit against the business and they agreed to settle before going to court. - I lost time, money, and was left without answers. Owners made so many excuses and lied so many times it's crazy! The "salesman" ended up being the owner as well and was being very rude after I brought up the issues. His name is Al Flores. - this review doesn't fix things. But hopefully it can save a few people the headache. Not a real business/dealership!!! Very misleading. It's in a gas station parking lot. And office in a bungalow outside.

Quality cars, good service, really good prices, they will work with you on your needs, would…read moredefinitely do business with then and refer, friends and family

Arturo is the best! He got me a great deal on a 2013 Chvy…read moreSilverado and I didn't need a high credit for it. You got to understand what you are paying for but it's the only dealership that I felt wanted and not just a number! Plus I got a year and a half warranty on the truck! Now I can work and get some money... Thank you Arturo! And thank Juan for helping us too! You guys are the best!

This company is violating several federal regulations. Do not purchase from them. They will do…read morewhat they can to repo your car and resell it at a later time. They do not respond to requests for information or an amount to recover the vehicle. Their customer service number will disconnect you after 20 minutes on hold. My friend is going through a tough time with them.

I bought my first car here and it was such a quick and easy process! I had my car literally within…read morea few days and they cleaned my car nice and clean for me to pick up. Also really nice worker there his name is Sergio. I love my new car and they let you test drive any cars you want to try out. I recommend this place!!

WOW!!! Sergio was amazing :)…read more Thanks to his personable approach and patience, my wife and I were able to purchase our very own Nissan Leaf. We have been looking to buy our first electric vehicle and were researching about the features and benefits of the Leaf. Sergio knew first-hand about the Leaf because he test drives all of his cars to make sure they're in great working order. Since Sergio had done his own research and driven the car himself, he was able to share so much helpful information to help us make the right decision. While being completely professional with us, the whole exchange felt more like an informative conversation rather than him selling us a car. I use my gut instinct whenever I'm making a purchase like this - and I felt happy and never pressured here. Thanks Sergio! NOTE: they have a 220v charging station for an electric vehicle if you're in need of some juice!