Great service on sizing my new watch band while I waited. Experienced and friendly shop owner.read more

The owner, Mr. B of the initials above, was kind and communicative when it came to a repair of a…read morebeloved piece of jewelry from the south western American silver style. The repair work was reasonably priced and perfectly done. The display cases are tastefully a raid and full of absolutely astounding pieces in many different pricing ranges I would be delighted to spend more money there in the future The staff was very kind to myself and my daughters when we went to pick it up overall an absolutely wonderful experience.

I stopped by the fantastic one-day sale to get a jump on my Christmas shopping and had my eye on a…read morebeautiful bracelet. I'm now the proud owner of that piece, and once again, the staff and owners proved why they're such a trusted business in our community. Whether you're making a purchase or redesigning a cherished piece -- one of my favourite things to do -- they consistently offer exceptional service. They take the time to walk you through every detail, combining expertise with genuine care to ensure complete satisfaction. Running a business isn't easy, and while no one can please everyone, they come remarkably close. Every visit feels like spending time with family, and their commitment to their customers truly sets them apart. Patricia Planck

Not so good experience went in there for a quote to make a ring said couldn't get use my scrap…read moremetal for a ring and ask for $2800 quote when i ask somewhere else only ask me for $1800 people here don't really like there job. Go somewhere else just not here they only care about your money.

Scott does amazing work and is very honest. His wife also made a lovely pearl bracelet from some of…read moremy random pearls.

Great work and couldn't be more honest. You won't be disappointed. Scott can design anything, bring…read moreyour ideas.

I didn't know much about the difference between jewelers until I stopped into this Kay Jewelers. My…read moregirlfriend and I moved into town about six months ago and needed to get a ring fixed. The ring was purchased in a different city but from a Kays. That first day set the tone for our continued business at this Kays location. About a month ago we were in looking at watches and my girlfriend picked one out that she liked. The young lady that works there asked us if we would like to put it on our wish list in our account. We said yes not thinking much of it. I decided to purchase the watch for my girlfriend for Valentines Day but couldn't remember which model it was that she liked. I walked in the store today (2/4) to purchase the watch. The wish list on our account was so helpful to me, I was able to get exactly what she wanted. The customer service in this store is exceptional and I really appreciate their help. I would recommend this Kay Jewelers location to anyone!

I needed a spring bar replaced on my watch band....I have had this done dozens of times all over…read morethe country....and jewelers usually do it for free because it takes two minutes and costs them penny's, so as a courtesy I asked them to replace the battery while you are at it....wanted them to make a little money....anyway....I waited a few minutes and got a new battery but no spring bar....so I paid them $15 for a battery I did not need and still have my watch in my pocket and not on my wrist....seems a bit crooked to me....should have said We don't have the spring bar and asked if I still wanted the battery replaced. Never buy anything from them if they basically scammed me for $15 bucks

We have been visiting Bluestone in Truckee just about every year now since 2018 and they have been…read moreso good to us! Our most recent trip was to get our wedding bands. I had a clear vision for my ring and any customizations I would want. My fiancé however definitely needed some help. The team was so patient with us with trying rings on, talking about the different materials, and being there for us every step of the way with design ideas. We ended up finding the perfect wedding bands and we are so excited that we get to continue to support this amazing store! My engagement ring is also from this company and I get so many compliments about it! TLDR: they have wonderful customer service and are truly so kind. They'll do as much as they can to ensure you have a pleasant visit and leave happy.

The staff at bluestone are what make this place one of the best jewelry stores I've ever been to…read more We have had custom work done here for our 15-year anniversary and I can't see enough good things about the whole process. In addition to a custom ring, bluestone has helped us pick wine for my father in their excellent selection of wine, has helped repair my wedding set, sized multiple rings, and has given us beautiful jewelry that is heirloom quality. I have gotten some of the most beautiful London blue topaz here. I recommend bluestone to anybody looking for fine jewelry. Their prices are very reasonable for the quality of items they sell. Definitely take a look at their quartz gold pieces if you get a chance.

My wife and I have been coming to this store for 20 years. Aaron and Mary are always friendly and…read morepatient. Always priced fairly and they give us the same courtesy where we are buying or browsing. They always remember us. We recently had to get an item shipped and they were great on the follow up and tracking info. Will be happy to come back.

If you are in the Tahoe area, this store is a must shop! The selection offers something for…read moreeveryone, the service is top-notch, and they even have a sale case for us bargain hunters! :) Speaking of service, we were mainly assisted by Maddie, who is lovely inside and out, energetic, informative/knowledgeable, and patient! Then we had a great conversation with the co-owner Benton. They even have a friendly shop pup who brings you a cute panda stuffy! I was able to find two excellent pieces that fit my budget today, and now have an extra item or two on my wish list. This family owned an operated store is a treasure to this town. Please support them! You will not regret it. If you are in the Tahoe area, this store is a must shop! The selection offers something for everyone, the service is top-notch, and they even have a sale case for us bargain hunters! :) Speaking of service, we were mainly assisted by Maddie, who is lovely inside and out, energetic, informative/knowledgeable, and patient! Then we had a great conversation with the co-owner Benton. They even have a friendly shop pup who brings you a cute panda stuffy! I was able to find two excellent pieces that fit my budget today, and now have an extra item or two on my wish list. This family owned an operated store is a treasure to this town. Please support them! You will not regret it.

A week ago I accidentally dropped my wedding ring on the hard wood floor and it made such a loud…read morenoise that my heart nearly stopped! I received my repaired ring today! It was repaired beautifully! I can sleep good tonight! lol Pat and Terry are very friendly and trustworthy jewelers. Thank you so much! Before and after pictures

Pat is a true artist.. his attention to detail is beyond words ...I went into the store with a…read morevision and two pieces ... told him what I wanted and how I wanted to use all the gold from one ring to combine the two pieces I brought . He delivered my vision and so much more! The whole process was so easy the commutation on point! I will forever say Shultz's Creation is my go to Jeweler!!

i've been in there multiple times to get watches as well as have them look at some see if they…read morecan get resized and then putting batteries in my watches. They were super helpful on telling me what could get worked on and what couldn't as well as my watches and replacing the battery. I would highly recommend as a good place to get things worked on considering they don't go to a third-party and their prices reflect that.

Great Experience !!! We were referred by another jewelry…read morestore to 5 Star to have my brother's & my Rolex watches serviced , both watches stopped running. Their watchmaker took the time to fully explain the process & fees & timeframe. He was extremely knowledgeable and professional. We received both Rolex watches back within a little over 30 days . They are now both properly running , keeping perfect time & were polished & looked better than new. I would highly recommend this Shop to all !!!!

We came here to browse and possibly buy. It was a Sunday and there were three associates in the…read morestore and no other customers. I thought it was odd and a poor business practice to ignore a potential customer. Usually, when I bring my 6'3" walking wallet, aka my husband, we are at least greeted. When we left I said, " have a nice day" to one of the associates by the door and he seemed startled. If you want to be completely ignored by the staff, this is your place.

Crystal was super helpful with some very preliminary engagement ring try-ons and was accommodating…read moreto us even though she knew we weren't making a purchase today. We did not feel pressured into making a purchases and our browsing experience was very enjoyable. I can't speak to the quality of the jewelry over time as we didn't make a purchase, but overall the customer service at this particular shop was great. We will definitely be back !

Super cute spot! At first I thought it was more furniture oriented and while they do have a lot…read moredon't be fooled! They also have a separate section in the side of the store for clothing! I did think some of the prices on the clothes were a bit overpriced so was hard for me to buy more than one article of clothing. They did have a section just for wedding dressed which i thought was cool! A friend of mine wants to thrift her wedding dress so i made sure to tell her about this spot! Shop owner is super sweet and offered to hold my items at the front while I shopped! parking is pretty limited though, only have about 5 spots in-front of the store but luckily i went when it wasn't busy.

Far too expensive for a "thrift store " . Only one person spoke to me. I was really disappointed…read morewith the whole experience