My wedding ring was loose and I needed a jeweler to tighten up my diamond. The original place I got…read moremy ring was on a cruise ship jewelry store that is located in New York so it wasn't ideal to send it to them. I didn't realize there was this store here that is fairly close to my house which is nice. I stopped in and they only charged me $40 I think or $45 to tighten the ring. They were very nice. Unfortunately the ring got loose again, but they tightened it again without any charge which was very nice of them. When they were tightening my ring I was walking around and looking at the other items they had and they looked very nice. A variety of different jewels and stones available. I noticed some black onyx and Tahitian pearls which are my other two favorite stones other than diamonds. I should've asked if they have lab grown diamonds, but I didn't think to ask. The gentlemen was asking what kind of stone my ring was in the center because he's never seen such a color for a diamond and I told him it was a fancy blue diamond. He said that he's never seen that color before. Definitely recommend them for jewelry and other services they provide.

The owner, Mr. B of the initials above, was kind and communicative when it came to a repair of a…read morebeloved piece of jewelry from the south western American silver style. The repair work was reasonably priced and perfectly done. The display cases are tastefully a raid and full of absolutely astounding pieces in many different pricing ranges I would be delighted to spend more money there in the future The staff was very kind to myself and my daughters when we went to pick it up overall an absolutely wonderful experience.

All went Well...For once the Plumbing experience was admirable & all because of Giovanni.Fantastic…read moreJob

Buy local. Buying…read morejewelry for a special person. She showed me exactly what she wanted on a e-commerce site. After a discussion, it was confirmed that was the style and type she wanted, but it didn't have to be from that site. Enter Michael's. I showed them the site, the desired jewelry item, and there staff was able to match it. No, the price was not the same. There was a 23% increase after taxes and all. I'm ok with this. I have a local business, who sized her hand, made the adjustments to the item, and I have a warranty, and a place to have the jewelry item maintained. Top notch customer service also. Good clear communication, and when one rep was out, their internal communication allowed another one to pick right up and get the order going. Extremely pleased so far.

Scott does amazing work and is very honest. His wife also made a lovely pearl bracelet from some of…read moremy random pearls.

Great work and couldn't be more honest. You won't be disappointed. Scott can design anything, bring…read moreyour ideas.

I didn't know much about the difference between jewelers until I stopped into this Kay Jewelers. My…read moregirlfriend and I moved into town about six months ago and needed to get a ring fixed. The ring was purchased in a different city but from a Kays. That first day set the tone for our continued business at this Kays location. About a month ago we were in looking at watches and my girlfriend picked one out that she liked. The young lady that works there asked us if we would like to put it on our wish list in our account. We said yes not thinking much of it. I decided to purchase the watch for my girlfriend for Valentines Day but couldn't remember which model it was that she liked. I walked in the store today (2/4) to purchase the watch. The wish list on our account was so helpful to me, I was able to get exactly what she wanted. The customer service in this store is exceptional and I really appreciate their help. I would recommend this Kay Jewelers location to anyone!

I needed a spring bar replaced on my watch band....I have had this done dozens of times all over…read morethe country....and jewelers usually do it for free because it takes two minutes and costs them penny's, so as a courtesy I asked them to replace the battery while you are at it....wanted them to make a little money....anyway....I waited a few minutes and got a new battery but no spring bar....so I paid them $15 for a battery I did not need and still have my watch in my pocket and not on my wrist....seems a bit crooked to me....should have said We don't have the spring bar and asked if I still wanted the battery replaced. Never buy anything from them if they basically scammed me for $15 bucks

Family owned and run. Lovely people to work with on either custom jewelry or finding that perfect…read moregift. Aaron in the Truckee store is incredible knowledgeable, helpful, and kind. Their jewelry is beautiful- hard to settle on just one piece.

We have been visiting Bluestone in Truckee just about every year now since 2018 and they have been…read moreso good to us! Our most recent trip was to get our wedding bands. I had a clear vision for my ring and any customizations I would want. My fiancé however definitely needed some help. The team was so patient with us with trying rings on, talking about the different materials, and being there for us every step of the way with design ideas. We ended up finding the perfect wedding bands and we are so excited that we get to continue to support this amazing store! My engagement ring is also from this company and I get so many compliments about it! TLDR: they have wonderful customer service and are truly so kind. They'll do as much as they can to ensure you have a pleasant visit and leave happy.

My wife and I have been coming to this store for 20 years. Aaron and Mary are always friendly and…read morepatient. Always priced fairly and they give us the same courtesy where we are buying or browsing. They always remember us. We recently had to get an item shipped and they were great on the follow up and tracking info. Will be happy to come back.

If you are in the Tahoe area, this store is a must shop! The selection offers something for…read moreeveryone, the service is top-notch, and they even have a sale case for us bargain hunters! :) Speaking of service, we were mainly assisted by Maddie, who is lovely inside and out, energetic, informative/knowledgeable, and patient! Then we had a great conversation with the co-owner Benton. They even have a friendly shop pup who brings you a cute panda stuffy! I was able to find two excellent pieces that fit my budget today, and now have an extra item or two on my wish list. This family owned an operated store is a treasure to this town. Please support them! You will not regret it. If you are in the Tahoe area, this store is a must shop! The selection offers something for everyone, the service is top-notch, and they even have a sale case for us bargain hunters! :) Speaking of service, we were mainly assisted by Maddie, who is lovely inside and out, energetic, informative/knowledgeable, and patient! Then we had a great conversation with the co-owner Benton. They even have a friendly shop pup who brings you a cute panda stuffy! I was able to find two excellent pieces that fit my budget today, and now have an extra item or two on my wish list. This family owned an operated store is a treasure to this town. Please support them! You will not regret it.

Got back from having the wedding ring (with diamonds) repaired since the band got so thin and the…read moreprongs weak after 40 years of wear that the band actually broke in the center. The result of their repair and the really friendly service is fabulous. Unlike I've seen anywhere. The price of the repair was very reasonable. Under my 10X loupe, I could not even determine where they made the repair and the addition of the gold. Of course I am not a diamond expert, but very educated in this area from having bought and sold investment grade diamonds in the past. We mainly chose this company due to the good reviews and service along with the fact we don't want our jewelry sent out to be repaired. Too many hands involved which can run into problems or worse. They fix everything in house. Also, they have some nice pieces of jewelry for sale. This is going to always be the place for us to do business.

Came in for potentially a ring re sizing and bracelet modification, expecting to drop them off for…read morea couple days only to have, the super helpful and friendly, Jillian solve my problems in 5 minutes! Excellent and professional customer service, clean and well kept store, will be back for any jewelry needs. 5 out of 5 stars would recommend!

WOW , My mom & I had a great experience at this watch repair shop. my moms Cartier watch had…read morefailed. we called Cartier and were told the watch was to old for them to repair as parts would be hard to locate. we took the watch to 5 Star watch repair in the Mira loma center Reno. After there watchmaker inspected the watch we were quoted a fair price and elected to leave it for repair. We were told up front that sourcing parts can take quite some time on vintage high end watches , but to our amazement the repairs were completed in just 3 weeks after drop off , running & looking like a new watch !!!!! Thank you 5 Star for the great service !!! would highly recommend them to all !!!

I brought my Rolex GMT ll in to 5 Star Watch and Jewelry, not running…read more After a 3 and a half week wait, I was able to pick up my watch in the same condition (if not better) than when I bought it, and was charged much less than Rolex quoted me for the same issue. Nearly half the price! Professional polish included. The watch maker there is top notch, very knowledgeable, up front and honest. I would recommend 5 star for any repair big or small!

Carly were extremely professional and very personable. Lots of beautiful items for sale and very…read morefriendly and helpful Carly We found a beautiful diamond necklace and multi gemstone earrings Wonderful....hopefully when we return, I can purchase diamond earrings and bracelets ! Can't wait! Thanks you very much again Carly ....your knowledge, kindness and expertise made the experience amazing! We appreciate your time and patience. The experience couldn't have been better. We've shared our experience with so many people and told them to visit Zales Diamonds outlet the diamond stores when they visit. Carly's fabulous

We came here to browse and possibly buy. It was a Sunday and there were three associates in the…read morestore and no other customers. I thought it was odd and a poor business practice to ignore a potential customer. Usually, when I bring my 6'3" walking wallet, aka my husband, we are at least greeted. When we left I said, " have a nice day" to one of the associates by the door and he seemed startled. If you want to be completely ignored by the staff, this is your place.

Modest selection of clothing (couple of racks) Prices are…read morehigh (t-shirts $25+) Small store Parking for about 8 cars available

they have a lot of stuff and shoes and clothes. i did not see anything that would work for me at…read morethis time but i will go back ! the person . working was very accommodating and answered all my questions! i will go back! small and crowded just perfect! joanne