They helped me maximize their store coupons, so I saved money, on three services. The technicians, were knowledgeable, efficient, and friendly. I had oil change, differential fluid change, and tires rotated. I like that the double checked the lug nuts, too. I've been going to this location, for several years, and I'm always, pleased. read more

I've visited a few other Valvoline's before but the customer service I experienced was top notch at this location. Aodhan let me know about a cap under my hood he noticed was broken not because they could fix it, but just to make me aware. He offered all the standard add-ons with no pressure and even showed my girlfriend and I how you access the cabin air filter ourselves in the future. We showed up at 9 AM Sunday morning and were out and on the road by 9:20. I'll definitely be visiting again for the prompt and courteous customer service. read more

Went in last week for a quick oil change and had a great experience with Santos, who was professional and helpful, and crew (Aodhan and Eddie), no pressure or upselling, just listening to the customer. Appreciate the quick and efficient job! read more

I stopped in today for an oil change and was greeted by Damen. He was absolutely incredible from beginning to end. He was extremely knowledgeable, informative and helpful and all with a pleasant attitude! The others who assisted were also very pleasant. I was so pleased that I had to share my experience! Well done! read more

Rob and Alex were so kind and professional took care of my car today. I am really happy with the service from them. much better than dealership for sure read more

Took my car in for an oil change with a $25 coupon and thank goodness because the oil change was $100, which I think extremely unreasonable. Beyond that I asked them to check the tire pressure and they said 'we can't get the caps off' so no dice. I told them I had just had my tires replaced and they must've screwed them on too tight and they said they would have to use pliers to get them off but WON'T, for fear the tire stem was just going to come right off with the cap. I told them well I'm going to have to use pliers on them when I get back home anyway. 'Nope, can't do it'. I'm no expert.... But seriously what idiot would turn a cap so hard, they'd rip or tear off a tire stem? I seriously went home, barely put any pressure, and all the caps easily came off. Now I have to make a second trip somewhere, pay for air, and fill my low tire. Don't expect anything extra here for your $100 oil change. Won't ever be back. read more

I went yesterday for an oil change. I pulled into the bay. "We do not have the right synthetic oil for this car." At an oil change place? OK. They said they were expecting some today. I called first. Yes, we have right oil. Went to the Lynn location AGAIN. 3rd bay - watched as a stream of other cars moved through while I waited behind another car that, apparently, was overheating. After 45 minutes, I was told to pull into the 2nd bay. I waited another 10 minutes. Pulled in. No oil. I told them I HAD CALLED! Response: the guys that answer the phone are in Kentucky and don't know. Then get them OFF THE PHONE! Over an hour wasted. I will NEVER use Valvoline. I will make an appointment so I know I will get the job done. Christ. See ridiculous response below. It is NOT a supply chain issue. It is a COMPETENCE issue. Do not tell me you have the product when you do not! read more

Horrible service, i told them first just do an oil change nothing else, then they go to check my air filter, please stop, they went to check my tire pressure , please stop, then my wipers please stop wtf I said please just change my oil THAT'S IT NOTHING ELSE! I have a white truck, they did change my oil but after I left and got out of the truck there were black glove marks and prints all over my truck wtf, so my issue is if u can't even pay attention to detail then why do it? Had to scrub the prints off because they were oil marks everywhere, a little paying attention goes a long way, u just lost a customer! read more

Major props to chicks who know about cars. I'm definitely not one of them. But, the nice young lady who did my oil change was! This was definitely a first, and I loved it! There was also another woman there who rang me up, and she was knowledgeable as well. She went over all the recommended services for my car, but didn't try to sell me anything (very much appreciated, btw). I also had a coupon for my oil change, which they gladly accepted (you can sign up on their website to receive coupons in the mail, and I also find some in the Val-U pack sometimes also). Great service, and my car runs like new. Thanks again, ladies! read more

The truck needed some basic maintenance which was done fast and efficient! Aside from that while there a separate employee who wasn't working on my vehicle noticed the bangs that has plagued me for 5+ years. I've taken it to multiple different locations for maintenance and asked about it and always been told it's nothing but the person here knew exactly what it was and how to fix it. Along with excellent, courteous, well trained staff you get a well informed cohesive team. Thank you!! read more

I was in the neighborhood and went to Yelp to check out the reviews for a quick oil change and spotted this Valvoline station. I'm used to Valvoline oil changes because they are so convenient and fast and usually never have to wait. Today was no different I pulled up they open up the gate I was the only one to do a full inspection ask me some questions and I'm on my way. I understand that these Valvoline Oil Change stations are a lot more pricier than a traditional oil change anywhere else but you cannot put a price on convenience. The technicians are always very knowledgeable and eager to help I will definitely be coming back read more

Valvoline Instant Oil Change - Synthetic for my baby - Oil Change Stations Near Me - Lynn, Massachusetts

They tried to tell me that I "required " synthetic oil at a price of $109 on a car I've used regular 5w 30 on for years. It even says 5w 30 on the oil cap. Ended up at Sullivan tire at half the price. They tried to cheat me is the bottom line. read more

Joseph is rude. Basically yells at you the whole time you're there. Will never go to a Lynn Valvoline again. Take an extra 15 minutes and go to Salem they're great. read more

Visited yesterday for my first oil change at this location and will definitely be back. As a young woman, I am consistently treated like I don't know anything about my car and told everything is broken and I need to spend $500 to fix it. Thankfully, this was not the case here. They completed my oil change and did a little upselling, but nothing more than the usual. It was pretty expensive for an oil change (conventional), at $41, but it seems like they always have coupons out there. They were also very friendly and funny. In and out in 15 minutes and they checked/topped everything off. Will definitely be back. read more

I love the fast friendly service there and the ease of being able to just drive in I never have to wait in and out and I can't say enough about the friendliness of the crew each time I've went. Well worth the extra money you get to see everything they so you know it's getting done and done right! read more

I had contacted a few places earlier for a battery and they were sold out. I happened to reach Terry on the phone to check their availability. To my surprise, he was incredibly helpful, happy & even cracked some jokes. I found out that this wasn't the closest location to me but decided to come anyway because of how pleasant he was. I'm 8 months pregnant with a battery that didn't start 3x this week, it was important that I got it replaced. Terry set it aside when I spoke with him on the phone and it was super easy getting it replaced when I got there (the girl even knew to expect me so he had communicated my info which is awesome). I also used a coupon from their website and got my oil changed. It was such a crazy busy day for them but the woman helping me and Terry were nothing short of wonderful. I would totally come back here! Thanks Terry! read more

Just swung by for the first time at this location. Sophath and the guys were great. Even went above and beyond and change my license plates. I really appreciate great quality customer service. I would recommend this place to another person. read more

Needed an oil change got so much more done in a. Reasonable amount of time my car feels a lot better!!! I'm definitely satisfied. Michael was informative and helpful. I wold recommend. read more

This is the worst customer service experience I ever had. Joseph was the mOst rude person to talk. Looks like he was doing a favor and this is not acceptable. NEVER MORE read more

i would never recommend this place to anyone, it's just a big fraud, i pay for oil change, i'm i hope however is reading this feels my anger im paying a 100$ dollars for a services that never gets done, this is the second time this happened to me on this specific location, pay for oil change and not get done are you guys trying to break peoples car or what ? i even went back to the place and ask them if they did the oil change because on my screen it says that oil changes it's required a month later that they supposed did it? you know what they said oh we forget to reset the computer of the car, guess what, another month later on that i trust that the oil change was done look what is on my screen of my car the signal of the range asking for oil, i went to the mechanic and he said that is almost not oil on the engine, they never touched but what did they touch was my money and almost break my car, i gave you guys a second opportunity, first time some of ur employees did a flash radiator and crack my radiator, i spoke with the manager and he try to give a discount for my next visit and also paid for oil change on that time and it didn't get done, they told me the guy was new and he was on train, i was mad but i gave you guys a second chance but this time screw you all, terrible place to go, dont waste your money on this company i dont know how they charge a lot of money for a job that doesnt get done like i just dont get it, and dont reply saying pass by to one of our agency close to me, never going back to this place, ill do it myself read more

Scary place to bring your car to have a oil change 2 min with the service writer trying to upsell you and telling what type of oil to put in the car you have had for 4 years you know you came to the wrong place read more

I have been going to this location on and off for years. Yes they are priced higher than others and trying to push unnecessary items but until today they have always been pleasant. I went in to get a regular oil change and everything is like normal until the guy says my air filter needs replacing. I ask how much, $25 he replies. No thanks I'll do it myself. From that point that particular guy had nothing but attitude. Even when he finalized my order and I paid, I say have a good day and thanks. I get a dirty look and he walked away. Needless to day I went and bought an air filter for $11 and installed. read more

Great service fast and friendly! Didn't try to sell me anything I didn't need just offered because I had a break light out. I will be coming back here read more

First, as a chick with independence issues, I appreciate it when women can perform their own car maintenance. I used to. So when I decided to finally branch out in my not so new anymore neighborhood and find a joint to change my oil, I was SO HAPPY to see women working at this oil change joint! Yay! Also, a cute boy, which always makes my day.. especially when he's fast and friendly. I was in and out in about 15 minutes, and didn't have to be talked into anything. No hard sell, just offering. And maybe I learned something about hepa filters, too. Check on line for coupons. read more

High prices that even with a coupon it will leave you scratching your head. Pushy sales people that turn a simple oil change into a colonoscopy. Take a pass and find the cheaper option. read more

Open on Sunday's is awesome! Quick and friendly service. I wish I came here years ago. Great job!

Excellent customer service. Very quick and efficient. We take our cars there for oil changes all the time and the staff is always friendly, professional and knowledgeable. The coat of an oil change is very reasonable and even if it was a little extra, because of the staff, I'd be willing to pay the extra money. I would recommend going to this location to everyone in the Lynn area. read more

Very quick, professional service - I was able to get my oil changed in about 15 minutes while waiting in the car as it was completed. As a woman, I'm usually a little nervous when trying out a new automotive service center - worried the technicians will try to sell me something I do not need, but that did not happen here. The technicians were professional and helpful. I would definitely recommend and come back. read more

Conventional oil change is $42. With a coupon on their website, ended up paying $35. They topped off my fluids, inflated my tires, and checked my wipers and headlights. They did a good job. The bad reviews seem to be from a few years ago, so probably staff has changed. I have to say it was a bit expensive, but I'm about to go on a long road trip, so it was nice to have everything checked. I would give 5 stars if the price was better. read more

beat service I've ever had....they went over everything they did as they do it..i brought 2 cars here...my new spot for sure

Will never give them my business again. Just under $70 for an oil change. The lowest oil change which was recommended by my manufacture was somehow not allowed by their system to be used. Was told they were not going to check my air filter because they would have to open two other compartments to get at it. Also found it funny that they said they filled my washer fluid up when I did it myself yesterday and didn't use the car. It's just a rip off... the place I usually go to takes the car and has it all done within 20 minutes and checks everything that these guys do and all for under $30. Buyer beware. read more

Super happy with the service at this place. As soon as you pull in the technicians go to work with professionalism and military precision. You are asked what service you would like and are shown the prices for each service, I went with the conventional oil change for $39 I had a coupon for $7 off from the company website so it ended up costing me $32 a pretty good deal if you asked me. read more

This place charged me waay to much to change the oil. $59 for an oil change is too much. They made me sit in the car with the window down and then the technician went and helped another technician, not me. This is supposed to be instant. It isn't. Their process involves yelling what they need. Because my window is down, I have to listen. So far, nobody is working on my car The filter is dirty so I have to pay another $29.99 for a $5 part. But wait, it's on sale for $19.99 ( for a $5 part)! Women working here: that's great. Too much. Too long. WAIT. 83.42 TOO MUCH. read more

I am updating my review as Valvoline customer service contacted me and subsequently sent me a reimbursement check for the dipstick repair. I appreciate the company resolving this matter and showing me that they value customer satisfaction. read more