Keeping a 20+ year AC system running is definitely not an easy task. Mr. Garrett showed up on…read moretime, diagnosed a couple of different issues, and provided a quote up front. His work was completed fairly quickly, and the electronic invoice was accurate with line-by-line pricing. Having utilized their services before, we're quite happy with Polar Express!

I asked them to check my rental property A/C that was not work properly…read more They stopped by and told me the coil has a leak and nor repairable and they asked for $3,400 to replace it. When I asked about the part number they said we don't know and also they refused to provide labor and materials break down. At the end they charged me $275 for Nothing. I hired another company and after inspection they said the outside condenser was dirty and they clean and serviced the AC and replaced the filter for $190. They're not a honest company and I'll clam this on the contractor license board .

We have relied on Burnett Heating and Air for all of our HVAC needs. Mr. Burnett shows up at the…read moreappointed time and has never let us down. We bought an Amana unit and are very pleased with the quality of the unit and the service received from Mr. Burnett. We would never call anyone else for our HVAC needs. We really appreciate the quality of all work done in our home. The value we receive from Burnett Heat and Air Conditioning is outstanding.

I will never use Burnett A/C again. We have use Burnett A/C…read morefor 30 years and had them replace three A/C units in our homes. I tried to call them in 2025 to schedule service and left several messages at two phone numbers, one for the original company (Robert-713-932-7779) and the other was Bob's phone (832-693-1000). I never received a return call from either person. I tried again earlier this week (6-23-26) and left a message at the company phone number. I also sent a text to 832-693-1002 requesting a return text or call. I also called Bob at 832-693-1000 on 6-24-26 and left a message. On 6-24-26, I actually saw Bob Burnett driving in his company truck and pulled along side and got his attention and talked through our truck windows about how I was calling him and leaving messages to contact me about a service call. He said he was sorry, but made no attempt to pull over and discuss my air conditioner. He never did return my phone calls or text message. We always let them do what they needed to do to keep our systems working and let them replace our units with their preferred equipment and never questioned their fees and paid in full at the completion of their work. We spent over $30,000 over the years with their company. I have come to the conclusion that he does not want to work on our air conditioners anymore, so I have found someone new. I will never call Burnett A/C again.

I was extremely happy with my technician Allen from before he even started which says a lot about…read morethe company itself! He was definitely a people person & knowledgeable in people skills from when he came to the door, to when he finished! You want that when someone is taking care of something as important as your home! I am someone who asks a lot of questions & he answered some of them before I could ask them. He took time to explain what the recommendations were, and the choices I had & explained the differences... He was friendly, professional, polite, respectful and very informative... And even though I am a person who is interested in the details. I never felt like I was rushed or had a bad question! I was excited to leave a the best review because if you're like me & my husband, we've gone through a lot of companies & technicians that would come and perform a service & was in & out w/out any explanations of what was needed & some of them were not so pleasant or friendly or helpful & didn't take the time to make sure I understood all what they'd done before & after that made me feel I could trust them personally & professionally... And when I have someone working on something that is as important, such as heating & AC, or any work that is considered maintenance, I want to know what it is I can expect and feel that the person is qualified in giving me all the information I need to make a informed decision best for where I am in my life... I told Allen we've had their other technicians at the house a few times & all were great! And im definitely very happy w/ the company and him! I am leaving the best review so anyone who reads this knows it's been a huge difference! So thank you Allen, you're the best & i really appreciate the quality of the service & the person!

Don't even bother calling this place. The "call center" is insanely rude. They are unwilling to…read morehear customers or find solutions. Please avoid if possible.

These guys are true hard working men. Their objective is to get your ac up and running quick and…read morefast. These guys helped me in the past with keeping my ac running for a good price until my ac couldnt go anymore.Then I was able to get a new and bigger ac system for a very good price. I got a new ac system from these guys for about 1/4 of what john moore wanted. These men put my ac system up in 1 day. I'm very happy with their outstanding job and would recommend them any day . These guys dont cut corners

Joe did a great job and was very thorough. I had multiple concerns and many questions and he…read moreaddressed all of them. He performed some maintenance items and corrected a few existing issues and the system has been running great ever since. Joe does things the proper way to ensure your satisfaction and confidence in his work. Prices were reasonable as well. I'll definitely be using Air Mechanic again in the future.

Very professional and caring staff. Ron and Jason were great to deal with and their response time…read morewas less than 24 hours during a very hot July and after an area power surge. We have 100% confidence and trust in this company.

I believe we have now used Bill Anderson Air for almost 10 years. They are fair, honest and will…read morenever try to upsell you anything. They will fix the issue and always guarantee their work. We have them replace our units and the pricing is amazing. Their team is professional and always on time. I trust them to do a great job. BTW they have a new phone number 281-769-9999.

Scott and the team are awesome!!! Ivan and Max were able to get to our home within a very short…read moretime after the initial call. They had the problem fixed in less than an hour and were very knowledgeable as well as tidy. Can't be more pleased with Ashford Air. Thank You for your prompt and professional service.

Just wanted to give a shout out to these guys. Vaughn came out on the Thursday before Memorial Day…read moreweekend to take a look at our unit. It was still under a parts warranty. He diagnosed the problem and they sent workers out Tuesday morning after Memorial Day. They replaced the compressor, saved all of the refrigerant (added a little to top it off.) The workers were very nice, polite and efficient. They were right on the quote they gave us, did not try to upsell us. I think I have found a new, honest group of folks to maintain our equipment. Thanks guys for the great work.

My AC finally gave up the ghost. Bad in and of itself, but made worse because my 91 year old…read moremother lives with me. Crump AC rushed out to assist. Bryce and Ray, both knowledgeable techs, and both great guys, got the old system out and the new installed in no time. They happily answered every question and made sure I was in the loop (when I wanted to be). The price was very competitive, too!! I LOVE my new system. I highly recommend Crump AC!!

Great experience with this company! If I have any more a/c problems I will definitely be reaching…read moreout to them. They were honest and very quickly pinpointed and addressed the problem with my A/C and fixed it quickly and at a very reasonable price point.

This company came out and supposedly diagnosed a leaky coil and two days later the same exact issue…read morewas happening. Now on day three of we are going to get your repair done and the house is 90 degrees inside. Now they say it is another problem that another team has to come out and repair. When you do a job incomplete, it should be first priority to finish the job completely and correctly. They are saying they will be here in the morning which is going to cost me money because I have a job where I don't get paid unless I'm working. Completely unacceptable!

Highly recommend this company for any and all A/C HVAC related services. Our AC unit broke and we…read morecalled about 5 companies for quotes and estimated time frame to replace our whole ac unit. Donny and his team was able to install a new unit the next day. Prices are fairly reasonable. Other companies quoted me 25-35% more with a longer wait time.