What a lovely experience. I was hunting a very specific look of which a few had turned me away. I…read moredidn't want the current bushy/full brows, but a leaner/finer look. ... More Photo 1 in review by Robbi "Robbi The Aussie" Jennings Photo 2 in review by Robbi "Robbi The Aussie" Jennings Jodee Gorsich 6 reviews 2 months ago I had such a wonderful experience at Botanica Skin & Brow Studio! From the moment I walked in, the atmosphere felt peaceful and relaxing--it instantly put me at ease. What a lovely experience. I was hunting a very specific look of which a few had turned me away. I didn't want the current bushy/full brows, but a leaner/finer look. Not only was she up for the challenge, she made it great. Just got back home, so I'll need to take a new photo in a few days once the tint has washed off my skin. Kristen is a lovely person to be with, very real, honest and high integrity. Not to mention over 20 years of experience. The price was more than fair, and I actually expected more. (Yes I tipped her). Put you trust in her and her salon, walk in and relax knowing what you need she can manage and work with you. Perfect business, lovely woman Kristen is. The two photos are 3 days later, no makeup at all, no brow pencil or color filler, no brow mascara, nothing and they are flawless. I want to get my lashes tinted next time too as the brow color is perfect for my hair is silver being 61 yrs old..

I cannot say enough about Botanica Skin and Brow Studio. I look forward to two times a month…read moregetting to go and see Faith. They are helping me with a retinol treatment that is just so amazing. For all your facial needs, please go and see these wonderful ladies. You will not be disappointed.

I popped in on a whim to see about getting my eyebrows waxed. Despite being busy, they managed to…read moresqueeze me in. Indigo was AMAZING and to the time to get to know what I wanted. She was easy going and educated me on some of the great products they offer. This place had a welcoming feel and even better service.

Still going strong! Samantha always does such a good job. Not really a high maintenance type of…read moregirl but my field of work destroys my hands. She always brings them back to life!

Cute space. Great service! I had an active breakout and she helped get everything out. A week later…read moremy skin is healing nicely.

Sonia is seriously the best. She's so sweet, kind, and patient. I have gotten a facial with her and…read morewould definitely recommend her if you want to feel refreshed and relaxed. She definitely knows what she's doing. She explained everything clearly and even gave me some pointers on how to take better care of my skin. Not only facials, but I continue to go back to her for lashes too. I had never gotten eyelash extensions before so I was nervous going to get them done my first time. But as soon as I walked in the door she made me comfortable and I absolutely loved the way my lashes turned out. She always works with me and is understanding of my busy schedule. Thank you Sonia for always making me feel beautiful

I am posting this review based on my direct experience and on publicly available state records…read more The owner of Halo Med Spa has been issued a cease and desist order by the State of New Mexico related to regulatory compliance. This document is publicly accessible through the state and can be reviewed independently by anyone who wishes to verify it. Following a business dispute, I experienced aggressive and unprofessional conduct that escalated beyond reasonable resolution and included attempts to interfere with my company's operations rather than address matters constructively. Based on both my firsthand experience and the existence of formal state action, I believe it is important for consumers and business partners to conduct their own due diligence, review public records, and proceed with caution.

The hydro facial was amazing and left my skin glowing and healthy…read more Amanda and her staff are kind , caring and knowledgeable . The spa is beautiful and clean and conveniently located

After Angel responded to my first review on Yelp, I called and left a message for her and received…read morea call back and scheduled Ann appointment, My appointment with Angel was at 5:30. I arrived early and read until my appointment time. Appointment was right on time. Had a great pedicure and enjoyed talking to Angel throughout the time I spent in the salon. Clean, good location with convenient parking. I made my next appointment prior to leaving. So nice to find a good place that is close to home. Glad Angel reached out to me.

Highly disappointed in the unprofessional manner my daughter's bridal party reservation was…read morehandled. Where is the courtesy, informed consistency and the notion that you actually care about your clients? When she was growing up, we went to Ritual for every prom, holiday and special occasion. We expected it would be a sweet, nostalgic return.

EDIT TO ADDRESS THE REPLY FROM THE OWNER:…read more Yes, this was my second visit and as I mentioned, the service is very overpriced for what is offered. The only reason I booked a second time was because my usual place was fully booked before Halloween weekend and yours had an opening. The setup and the price were an issue, but I still gave it a chance simply because of timing. The first time was fine just overpriced and not luxury. As for the timeline you described, it isn't accurate. My appointment was on Thursday. I noticed the issue starting on Saturday, and by Tuesday the polish on my big toe was completely off. I messaged you after that. Yes, I replied two days later -- because I work -- but that doesn't change the fact that the polish failed almost immediately. The bigger issue was the week-long gap in communication. I followed up on Thursday, then a full week passed with no response, so I followed up again on Wednesday, and again on Friday. Only then did I finally hear back. That's why I didn't feel comfortable coming back in. This is silly but the big toe is not a minor detail lmao -- it's the largest nail and made up nearly half of the overall pedicure. Getting $20 back total (about $10 for the toe and $10 for the tip) from an $85 service felt dismissive given the situation, especially since the polish didn't hold up past the first few days. I'm simply sharing my honest experience so others know what to expect. I'm glad you stand behind your work, but my experience with the result, the communication, and the refund policy was not positive ORIGINAL REVIEW: This review is in regards to a gel pedicure with Jolene. Extremely disappointing experience: overpriced, unprofessional, and poorly handled. I really wanted to like this place, but my experience was terrible from start to finish. First, the pedicure setup isn't what you'd expect for the price. There's no sink or proper pedicure station. She heats up water and pours it into one of those small vibrating foot tubs you can buy on Amazon. For an $85 gel pedicure, that alone feels extremely overpriced. I had my appointment on Thursday. Over the weekend, I noticed on Saturday that something was already starting to look off on my big toe. By Tuesday, the polish had completely come off that toe. This is the big toe, basically half the pedicure lmao and the polish clearly hadn't been applied or cured properly. I reached out as soon as I noticed the issue and followed up multiple times. I didn't get a reply for more than a week. When she finally responded, the blame was put on my "positioning," which was frustrating and dismissive considering the photos clearly showed the problem. I would not have minded at all if I could've come in promptly manner (not two weeks later at this point). What made the situation even worse was the "solution" offered. She refused to refund the service and instead gave me $20 total. She clarified she could refund me for the one toe lol. Essentially $10 for the toe and $10 for the tip I had already left. Getting $10 back for the biggest toe on an $85 service was honestly insulting. She did offer to fix the toe, of course. But by this time, I did not feel comfortable. It had already been two weeks since my appointment. On top of that, the location is in Old Town, so depending on the day you sometimes have to pay for parking. Between gas, parking, and the long delay in communication, going back in was not reasonable. I've had plenty of gel pedicures, and this was by far the worst quality and worst customer service I've ever experienced. I paid premium pricing for a pedicure that didn't last even a few days and took over a week to get any meaningful response. Definitely won't return, and I would not recommend this place at all.

Jolene does an amazing job! I have been twice for manicures. The bio sculpture gel is amazing! I…read morewas so impressed with how it held up to daily life. Stayed shiny and didn't chip. It's a different product than regular gel polish. Call and ask the details. The salon is in a really beautiful old building with a courtyard right off of the Old Town Plaza. The perfect place to treat yourself.

GENTLE TOUCH! I was a bit nervous about my Sculptra appointment since it was my first time having…read moreanything done to my face. Alex did an amazing job. I have a low pain tolerance and it was a very comfortable experience! You're definitely in great hands here.

Alex simply wants you to BE rejuvenated!…read more I have suffered with pain from TMJ for about 4 years & went in for free consultation after seeing a dentist mention masseter botox for TMJ on instagram. i swear i felt relief in a couple hours, by next AM it's like my right jaw isn't swollen anymore... that huge "knot"i had on my right is gone! I wish I knew about this procedure sooner! Alex took his time to educate me on neurotoxins & how botox is a brand not the actual substance that's injected. He also explained pros/ cons of the procedure. A bonus is my face now looks slim! I appreciate his genuine care & professionalism. I look AND feel rejuvenated. No more pain!