Paula was absolutely amazing! So kind and friendly. Gave her input when we needed it. Had great…read moresuggestions and quickly picked up on the style we were looking for. We gave her our budget and she was able to direct us toward hardware that met our needs and price point. Highly recommend!

Four people sitting behind computers and not one bothered to say hello or ask if I need help. I am…read moredoing a remodel and this place was highly recommended. I will not be recommending it nor will I be returning.

I'm a sucker for household goods stores, so of course I loved this upscale kitchen/home store! My…read morekid purchased her fancy shmancy coffee/espresso machine here, so she knew I'd enjoy checking this place out. And she was RIGHT. Think HomeGoods or HomeSense stores, but much MUCH higher end. That about encapsulates this place. The store itself is one large, open concept floor. It has all sorts of kitchen gadgets and linens, gourmet foods/condiments, patio furniture and gardening accessories, home furnishings and household accessories. Nothing is cheap here, literally or figuratively. Everything is super well-made, but very pricey. My kid saw a pizza platter here for $20 that she purchased the day before at HomeGoods for $4.99. The exact same item. That said, this place carries a lot of brands and items that you cannot find elsewhere, and the staff are extremely knowledgeable about their product lines. I liked their selection of retro wall clocks in a rainbow of colors, each for about $50 (I thought that was reasonable). Also, note that their sale prices on items are excellent deals. And they also carry smaller scale, cute gift things, on carousels by the front counter. I got my friend a cute pair of socks here.

We bought some dining chairs 5 yrs ago from Kitchen Kaboodle, with vinyl covered seat cushions. A…read morecouple years back we noticed the paint was coming off the vinyl! It looks terrible. And no help from Kitchen Kaboodle customer service. I was hoping for free replacement, a credit of a discount on new chairs, but they wont even answer my emails or return phone calls. See the pictures attached. Buyer beware!

Came in and was warmly greeted. We were interested in some knives. The lady we worked with was so…read morefriendly and patient. We were with our two kids and she offered them some ice cream while my husband and I looked. Slightly smaller store so the selection is a little limited but they offered to order online and shipped to our home. Overall, everyone there seemed really happy working there and it showed.

PEPERMINT HOT CHOCOLATE!!…read more Along with all the great cooking utensils and products they offer, do not miss out on Williams-Sonoma, hot chocolate and peppermint, hot chocolate. Best kept secret! Unlike other hot chocolate mixes, which are mostly powdered (sometimes with additives), this is shaved chocolate. You cannot go wrong here. Grab yourself a nice couple of logs to throw on the fire, make your own homemade whipped cream, and do me a favor... Don't skimp by using nonfat milk. That will wreck the entire holiday experience of sipping hot cocoa by Williams Sonoma, with freshly made whipped cream. Happy, sipping holidays!

Helpful guidance as we described our needs for a bathroom remodel. The resulting remodel is…read morewonderful!

Amazing and knowledgeable staff. I would recommend this…read moreplace to anyone that looks for quality products and great customer service.

Curbside pickup is falsely advertised for this location. I bought my item and had it shipped to the…read morestore. I was falsely promised, " Upon arrival, you call or text the store-specific number provided in your confirmation, and an associate will bring the items out to your car ". This was not the case. It has inner city street parking with no dedicated pickup area. I am older. I struggled to walk my heavy items to my car. One of the staff members wheeled the items to the door. She left. I had to struggle to open the door with my heavy awkward boxed item. Ian was very helpful arranging the items for pick up. He was customer service oriented. The showroom was beautiful. Item are priced appropriately for the quality of product. Go to the online store for sales and special deals. Overall I think the focus is on selling but falls short on sales follow through.

CB2 is the modern version of the Crate and Barrel brand. Throughout the store, grays are out, and…read morethis year it's all about tans and beige. Again. The store was very non descript, a sea of creams and tans, with an occasional light sage thrown in. They do have fabric samples for their furniture so you can choose different colors and patters, but it's the neutrals that rule the store, including the art. Personally, I found CB2 void of, well, personality. Other than the fun barware and a pair of rounded swivel chairs, nothing drew me in. Be aware that beds, chairs and couches are definitely lower to the ground, in the 15 and 16" height range, so if you have knee issues, they probably won't work for you.

My son wanted a new kitchen knife and so we decided to make the hour long drive to this store. I…read morethought it was kinda crazy but wow. This store although small has every type of kitchen knife you could ever want in a variety of different price points. I didn't catch our sales guy name but he was wonderful. I appreciated that he took the time to explain different things and offered some tips. My son is thrilled with his purchase and I have no doubt we will be back.

Great customer service and amazing selection of knives. They even did a beautiful job gift wrapping…read morethe knife we bought.

Super helpful, nice, and they had what we needed in stock. Good variety of options, but not…read moreoverwhelming.

We are repairing our shower, and the store where we bought our tile 3 years ago no longer sells…read moretile. We found it as Portland Direct, and needed it in a hurry. The people at Portland Direct went above and beyond to come through for us. Such nice, wonderful and helpful people. We cannot thank you enough! Five stars? As Nigel Tufnel said in Spinal Tap, "take it to 11."

We hired Miller Bath (Bath Planet) back in 2023 for a new bathroom remodel. They came out with a…read moreprompt quote and the work was done with care and a pretty quick turn around. Their employees were respectful and talented. It turned out fabulous. Last week, the shower door came off the track (our daughter somehow managed to do this) and we had a rep come out to fix it. It was a very easy fix but he took the time to explain what happened and showed me how to fix it easily. He was kind and knowledgeable. I really appreciated the service. Sometimes companies do good work, but the follow up and service YEARS later is what really matters. I highly recommend them for your project. Very impressed.

I needed a safer way to get in and out of the in-tub old shower, so I hired Bath Planet And Miller…read morehome renovations to do a tub to shower conversion. $20,000 and nearly five months later I still do not have a shower that provides safe entry and exit. I have a beautiful shower that I can't safely use.