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VCA Murrayhill Veterinary Hospital

4.1 (169 reviews)
Closed 7:00 am - 6:00 pm

Services - VCA Murrayhill Veterinary Hospital

Pet physical or wellness exam

Pet vaccinations

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later that day-9/2/21 UPDATE: after picking up Carl for grooming, I was hit with a bill for $160!!! Grooming costs $38. Attaching a breakdown of the services. (a tech instructional communication fee??? what does that even mean??) There is no way I would have willingly made the appointment had I known to expect this bill. Not only that, but my dog is still damp and is shedding like crazy. Hair literally flying off him as he walks around. When I made the appointment (because I learned to confirm the breakdown of costs before agreeing to anything) I confirmed the expected cost and confirmed again when I received the reminder call- grooming and bordatella only. Yes those only. My husband dropped Carl off this morning and they were apparently delayed and had him waiting and late to a meeting- told him the influenza would be required to get groomed or appointment was canceled. Again-- expected to pay a totally different amount. Luckily I can afford an unexpected cost like this, but others may not. Its enough money, enough times, that it could really impact someones financial stability. Clearly I am not the only one who feels this way-- I should have listened to the other reviews. I did not shop around for a vet and wish I would have. 9/2/21 Really wanted to like this place- for us it's conveniently located and the staff is friendly. We first started coming here when we got a puppy last March. Trying to get him neutered was near impossible at the time and we finally got in with them. I asked the cost of the surgery and was told in the ~$200 range. Smash cut later, we had a $1500 bill- he needed blood work, he needed IV, he needed sedatives, he needed this and that- none of which were mentioned ahead of the service. It was my own fault that I didn't decide to attempt to find another provider/clinic- we continued to go there and every single time, an "add on" service or additional vaccine or parasite test was added without my approval. I would always start with a simple request and be given a treatment plan that would exceed what I expected by HUNDREDS. We scheduled grooming, but oh wait- a Bordetella vaccine is needed and a flu vaccine is needed... grooming is no longer $40 but $100. I confirmed the total cost of the most recent grooming services we requested. When we dropped him off, were told the flu vaccine would be required. I don't understand how a vaccine the day of service will prevent anything? If you're one of the many many pet owners who use Chewy for your pet's Rx, they don't partner with them and every time Chewy attempts to request a refill of the heartworm/tick/flea medicine I get an automated email saying they cannot reach VCA, they do not share Rx via the Chewy request system. I am required to request a PAPER rx and mail it through USPS to Chewy. I have confirmed both with VCA and Chewy that this is a VCA red tape and inefficiency. Extremely annoying. I would not recommend this unless money is no object and you don't mind being nickeled and dimed at every turn.

Buddy

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2 years ago

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4 years ago

Nothing but positive things to say about this place! Great customer service, caring staff. They do a great job caring for my pup!

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Ask the Community - VCA Murrayhill Veterinary Hospital

Review Highlights - VCA Murrayhill Veterinary Hospital

I came to Murrayhill Vet after trying to heal my grand-dog through a Holistic Vet Center and having no luck.

Mentioned in 19 reviews

Read more highlights

Cedar Mill Veterinary Hospital

Cedar Mill Veterinary Hospital

4.2
(68 reviews)

This is Midnight. My precious baby. She has been fighting some respiratory issues for a while now…read moreand nothing worked until Dr. Bailey recommended something else that was more intense. Guess what? IT WORKED. Their techs are super sweet. Midnight is normally very nervous coming to the vet but as you can tell from these photos is that she is very comfortable. This is her on no meds. I work in vet med- ER and cedar mills pricing is super reasonable!

We found this vet as we just moved here from CA. Our initial wellness exam was pleasant however the…read moreprice was way more than what we paid in CA. At our visit we noted seeing blood in our dogs urine and they did an ultrasound but didn't want to do a pee test based off the ultrasound. Well our dog kept having to urinate frequently following the appointment and there was still blood. So we called asking if we could start treatment for a UTI as our dog had a history of them and this was likely the issue. They said we needed to catch a urine sample and bring it in office to determine treatment. We did this another $100 later and they say there is no UTI and to bring her in for a clean catch sample and another ultrasound and more test. Mind you days are passing and our dog is not feeling better. We ultimately went to another vet up the road who treated her same day and was in the same price range as what we paid in CA. Their wellness visit was $30 cheaper too. It's unfortunate because our initial visit was positive but it just seemed like they wanted to keep charging us instead of treating our dog.

Laurelwood Animal Hospital

Laurelwood Animal Hospital

4.2
(84 reviews)

Wow, what a great experience this far. It's been quite a month since we've adopted our Trace in Feb…read more2023. Dr. Pacheco is our primary vet. Very attentive & thorough with his first annual visit. Collected fecal sample and gave us feedback within a day or so. Patient with him and gave him treats for being a good boy. Dr. Erdman, hands down, a very diligent professional. We had to rush him to the ER after a dog bite to the face and she patched him up so quickly and he's fully healed with minimal marks. Made sure everything was fine underneath the bite (to make sure the lower canine did not break through) and provided insight on what we can and should do after care. My only comment regards to how Trace needed to be put under to remove stitches. They're on his face, how else would you remove them? Pushed us back a few days but we aren't worried she won't do a good job. The office, like everyone has stated, could do a lot better. I understand the amount of emotional stress it must be having to treat all sorts of animals but a sense of urgency when anyone walks into the doors should be priority. I, however, have not experienced any other poor administration. The vet techs are so sweet and caring with our boy so I really have no complaints. Price is what it is. For good care for your pet, drop the money.

I love this place! I highly recommend bringing your pet to Laurelwood. I started when I first moved…read morehere seeing Dr. Erdman, and she was just wonderful. Due to my scheduling, I began to see Dr. Pacheco. I cannot tell you how much I love this guy! He takes plenty of time with me and answers all of my questions. He never seems to be hurrying to walk out of the room. I am very appreciative. Thank you, Dr. Patcheco!

Bethany Family Pet Clinic

Bethany Family Pet Clinic

4.2
(174 reviews)

This review is long overdue, but my dog and I moved away from Portland a few years ago…read more Having moved between Hawaii, Oregon and CA and visiting different vets in our moves-BFPC has by far been the best vet clinic we've been to. My dog saw multiple providers here including Dr. Norman and Dr. Lariviere and all were great. As a health care provider myself I really appreciated the thorough assessment and plans/after visit summaries their clinic gave after each visit to thoroughly explain their findings. Every time we visit the vet now I always think-I wish they were like BFPC!

I had to leave a message to reschedule my dog's dental appt because they weren't open, yet, and…read morethey called with a message that we had missed our appt. I had to leave another message because they never have enough people working and someone is constantly on the phone there. I NEVER get through on the phone and they rarely return messages. They need to hire at least two people who work at all times and do nothing but answer phones. I believe they also double book appts to get as many people in as possible and it's always at least two weeks out. When I first started bringing my dog it was Covid time and I could understand their lack of organization and employees, but we're beyond all that now so they should have no excuse. Unfortunately my dog is used to going there, now, and I don't want to have to make her start going somewhere new. I wish they would get their crap together!

VCA Murrayhill Veterinary Hospital - vet - Updated June 2026

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