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    VEG ER for Pets

    4.3 (42 reviews)
    Open Open 24 hours

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    Just 2 years ago, not a single sign of alopecia or weak hind legs, my baby celebrating her birthday.

    My Daisy was a warrior. Thirteen years young, strong and resilient her entire life -- no chronic illness, no systemic conditions. Just a case of alopecia, some hind-leg weakness that came quietly with age, and in her final chapter, neurological changes that brought knuckling but no degeneration. She adapted to every challenge with ease and dignity she always carried. She was extraordinary. When her breathing became critical, we rushed her to VEG Allen. What followed were 48 hours I will carry in my heart for the rest of my life. Dr. Hall was exceptional in every sense. She evaluated Daisy's bloodwork with genuine clinical precision, communicated with patience and compassion, and made sure I always understood what was happening. But beyond the medicine -- she and the entire team understood something most ERs don't: that a pet parent needs to be close. At VEG, you are never in the way. I was welcomed at Daisy's side whenever I needed to be, always given somewhere to sit, always accommodated without hesitation. That open-door policy during an emergency is not a small thing. For a dog parent, it is everything. Daisy came in with critical labored breathing that first morning. By that night, she had settled -- breathing more peacefully, more herself. The next day brought more hope: the team began feeding her through a tube, her breathing had eased further, and by evening she had eaten, done her tinkle and her poop, and was resting comfortably on her bed. She couldn't get up still, but she was there -- present, calm, stable. I went home that night genuinely praying and believing we would bring her home the next morning. Dr. Isabelle also took care of Daisy. And then, without warning, the labored breathing returned. I was not prepared for it. None of us were. And we knew -- it was time to make the hardest decision a pet parent ever faces. Dr. Burnside explained us that the struggle is real and we have to seriously think about letting her go. Another worst day of my life unfolded right this moment. Through every single turn of those 48 hours -- the fear, the hope, the setbacks, the small victories -- the technicians at VEG never left her side. They worked relentlessly. They fed her, monitored her, stayed close. Someone was always right there with Daisy keeping an eye. Not because it was protocol. Because they genuinely, deeply cared. You could feel it. Kristi was so kind with Daisy during her last ultrasound and together with tech Edward, they were a blessing to Daisy and me. When the time came, VEG gave us a private room. Quiet. Unhurried. Sacred. We talked to her for little time (she struggled enough, we didn't want to take too long) -- told her everything she meant to us, made sure she knew our voices, our smell, our love. So that when it is our time, she will know exactly who to come running to. We touched her delicate body all over, kissed her all over, cried our hearts out, sadly the scene she had to watch before she said goodbye. To Dr. Hall, to every technician, to every single soul at VEG Allen who touched Daisy's life in those final hours -- God bless each and every one of you. You gave her dignity. You gave me presence. And you gave us both peace. I will never forget what you did for my girl, and I will always return here if ever needed, without a second thought. If your beloved pet ever needs emergency care, bring them to VEG. Not just for the exceptional medicine -- but because they understand that the most important thing you can do for a dying animal is to make sure they are never, ever alone. And they do that beautifully, with their whole hearts.

    Karen H.

    A week ago today I had to make the hardest decision of my life, my baby girl was sick and needed to be put down and I took her to VEG and they were amazing no matter how upset I was they were so compassionate and caring...today I went to pick up her remains and it was so beautiful.. I would recommend them to anyone that needs superior care for their pet..

    Checking Daisy's eye, one of the places she was bitten.
    Jackie I.

    So glad that this location opened close to our home. We had to rush our poor little mini Aussie in after she was attacked by a dog three times her size. They cleaned and irrigated the bleeding puncture wound on her neck and irrigated and numbed, where the dog bite her eye. They suggested we see an eye specialist, the next morning. I do really wish they'd set that appointment up for us, but they were very, very busy when we were there. They told great care of our little baby. She had to have her eye removed, that next day. Thank God she is alive!

    London
    Kathie H.

    Hometown Animal Hospital is the best!!! Dr. Paul and his staff took good care of my 7 yr old Shih Tzu. I can always tell if London is scared of a place, he trembles and refuses to go in, with Dr. Paul, he wags his tail and goes right in. London had a malignant tumor on his foot, Dr. Paul removed it, did a great job stitching it up. They took good care of my boy during the healing process. Dr. Paul, pulls up a chair, goes over everything in detail, so that I understand what he is going to do, then makes sure all my questions are answered! I highly recommend Hometown Animal Hospital.

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    Amazing setup focused on animal care. Immediately seen by a caring vets that listened to my wife and I.

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    I am so happy I was referred here, coming in from Wylie at 2am so worried about my pup and staff made us feel safe and comfortable.

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    Page 1 of 2

    Ask the Community - VEG ER for Pets

    Review Highlights - VEG ER for Pets

    gave us bunch of meds, charged us $1900 and sail DO NOT give him these meds and go to VEG Allen !

    Mentioned in 3 reviews

    Read more highlights

    Emergency Animal Hospital of Collin County

    Emergency Animal Hospital of Collin County

    (280 reviews)

    Our best boy woke up lethargic and very sick. Our vet couldn't see us and recommended the Emergency…read moreAnimal hospital. We drove straight there and the staff was amazing. They helped us get him out of the car and onto a stretcher. The vet explained he was in bad shape and explained end of life services. They let us spend as much time as we wanted with him before taking him away. It was a terrible day but they were kind, comforting and efficient.

    The director of this facility, Dr. Cindy Echevarria, is a monster…read more My beloved baby girl, Devo, was at the end of her life, and we called this hospital to see if they could help her pass. They told us over the phone that they were not busy and would prioritize Devo's care, so we made the difficult decision to head over there to say goodbye. We believed she had passed on the car ride over, but when we arrived they took her to the back and Dr. Echevarria came to us and said she had a faint heartbeat. We said we wanted to hold her while she passed, and Dr. Echevarria proceeded to disappear for 15 minutes, leaving us in a room while our dog passed alone without us by her side. While this was happening, we were obviously very distressed, asking every employee we saw what was going on and where our dog was. When we finally saw Dr. Echevarria, we asked for our dog so we could hold her, she told us very rudely "we have other patients" and turned away. I cannot believe how heartless and uncompassionate these people are here. I would NEVER ever ever step foot in this place if you are in the vulnerable position of having your dog be at the end of their life. Dr. Echevarria stole our dog from us, stole that moment of being with her as she passed from us, then was rude to us on top of it. Her staff was apologizing to us for her attitude, blaming it on her having worked a long shift, but there is no excuse for what she did to us and our precious dog. She didn't even deserve to have touched my precious baby, let alone keep her from us when she needed us most. I will forever remember this doctor as being one of the most evil people I have ever encountered. DO NOT GO NEAR THIS PLACE.

    Petfolk Veterinary & Urgent Care - Allen

    Petfolk Veterinary & Urgent Care - Allen

    (1 review)

    My experience here was genuinely disturbing. This clinic felt far more focused on making money than…read moreactually helping animals. Please read my entire experience if you care about your pets well being. I brought my dog in for a fractured tooth and paid $135 for an exam for what was essentially a 20 second glance at his mouth. Without any meaningful examination, I was immediately told he needed to be put under anesthesia just so they could "properly assess" the tooth for a possible extraction. Then came the estimate: around $1,600, not including required bloodwork mind you. With bloodwork, the total was close to $1,900 before tax. Thankfully, I trusted my instincts and sought second opinions from two other veterinarians. Yes TWO. Both told me the fracture was minor, did not currently require extraction, and simply advised monitoring for pain or infection. Weeks later, my dog is doing completely fine and I'm very happy. What's upsetting is that I was pressured toward an expensive, invasive procedure that multiple other vets agreed was unnecessary. As a pet owner, you trust veterinarians to prioritize your animal's wellbeing, not push costly treatments prematurely. And most of all, not examine him thoroughly but charge me $135? Please...can you imagine having your baby lose his tooth over a money hungry vet for no reason? I strongly encourage others to get a second opinion before agreeing to major procedures here. It seems like profit was being prioritized over ethical care.

    From the owner: Petfolk's first veterinarian clinic in Allen, TX. Founded and led by expert vets, we've made…read moreeverything about pet care more clear and convenient, empowering you to make the best decisions for your best friend. With scheduled on-site visits and virtual care, Petfolk is with you every step of the journey. We believe the easier the experience is for the parent, the healthier and happier the pet.

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (151 reviews)

    Lower Greenville

    I cannot say enough wonderful things about VEG ER for Pets. From the moment we walked in, the…read moreentire staff was compassionate, patient, and incredibly knowledgeable. In a stressful situation, their calm and caring approach made all the difference. Dr. Laura Watson was absolutely phenomenal. She took her time, explained everything in clear, layman's terms, and made sure I understood every step of my dog's care. Most importantly, she genuinely cared. You could feel it. Her compassion and kindness truly stood out. I honestly wish human healthcare providers and physicians were as compassionate and kind as the team at this clinic. VEG is truly a one-stop shop -- assessment, imaging, labs, and even boarding if your fur baby requires continued monitoring. That level of comprehensive care provides such peace of mind. Parking is conveniently located right in front, which is so helpful during an emergency. They also offer multiple affordable payment options, which makes high-quality care accessible and less overwhelming. If your pet ever needs emergency care, this is the place you want to be. They treat your pet like family.

    From the moment we walked in the door with our kitty, everyone was so very lovely. I was so amazed…read moreat the open space, community and that all of the staff where appropriate were on the floor to interact at the patient's level. I've never seen anything like it before. It was wonderful. We were seen quickly in a separate room but the experience wasn't any different. Even though our kitty is sweet, she is semi-feral but they wired magic with her calming her down and allowing them to look her over. She was taken care of and diagnosed as well as sent home with medicine to be able to get in to see her regular doctor in several days. Thank you so, so much to Cecilia, Jane and Dr. Lefflel, for helping our kitty Google! You are all so amazing!!!

    Stacy Road Pet Hospital

    Stacy Road Pet Hospital

    (22 reviews)

    This practice has been purchased by Dr. Pazora and, so far, I am very impressed with him and his…read morestaff. I read some of the reviews which were written when the other vet was in charge and during a time when they had no vet in charge and were just providing minimal care. Since Dr. Pazora has to build the practice back and make a go o it, I hope that people will give him a chance to do just that. Then let us all know, via a review, if he does a good job for you too.

    I currently have 5 dogs and all have been patients at Stacy Road Animal Hospital since their births…read moreup to 16 years ago. Dr Hanning has come to the house to help several previous ones transition across the Rainbow Bridge. I was shocked and appalled when one of my small dogs was attacked and left mangled and requiring immediate emergency care. I live very close (2 minutes away) and called to let them know I was on my way with him and was told they were booked all day and the Veternarian would be leaving for lunch "in a little bit". I explained the significance of the emergency, that I was 2 minutes away, and have been a long term, 16+ year client. I was told "you will need to find some place else". I asked if they could direct me to the nearest recommendation and was told I needed to find "an emergency vet". This occurred at -11am, plenty of time before lunch hour and clearly during office hours. Of course it would have been different if they had said that the veterinarian was already in a surgery, or out of the office. But that was not the case. There was absolutely no concern or compassion expressed, at all. No questions as to severity of injury or circumstances surrounding it. I have never posted a negative review on Yelp for any business in any form, but felt compelled in this case to document and hopefully save someone else from having this experience. There are a lot of Vets and Veterinary hospitals in the area and unfortunately I would emphatically suggest driving right past this one.

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (6 reviews)

    We had to bring our 12-year-old cat, Willow, in for an emergency when she suddenly couldn't put…read moreweight on her back leg. It was late in the evening, and we were both stressed and worried. From the moment we arrived, the staff made us feel cared for. The vet tech saw us quickly, and even though the only vet on staff was in the middle of surgery on a dog, they kept us informed and reassured. At 9:00 at night, I completely understand the wait. Both the vet tech and the vet were caring, gracious, and patient. They understood that we were there for a long time and that we were anxious about Willow. The vet spent more time with us than we typically get at Willow's primary care, answering all of our questions, explaining everything clearly, and making sure we felt comfortable with the plan. The clinic itself felt professional and welcoming. I did notice the floors could have been cleaner, but I'll admit I'm overly picky about that. What mattered most was the quality of care, and that was exceptional. Willow is now much better and mobile again, though we're still being careful with her leg. The price is higher than some other places, but the care and compassion we received here were worth every penny. I'm grateful to have a place like this nearby for emergencies.

    Frisco VEG: We…read morecannot say enough good things about the Frisco VEG. During one of the hardest weeks of our lives, their team showed up for our sweet 10 month old kitten, Habanero, with so much compassion and care. Habby was fighting an FIP relapse paired with pneumonia, and from the moment we walked in, we felt supported. The staff took the time to explain everything clearly, answer every question, and treat both our boy and us with genuine kindness. They never made us feel rushed. They understood how much he meant to us. What stood out most was how human they were. They celebrated small wins with us, sat with us in the hard conversations, and treated Habby like he was their own. In moments that felt overwhelming and heartbreaking, their steadiness and empathy made all the difference. We are so grateful to the entire team for fighting for our orange boy and for loving him alongside us. Thank you for honoring him and for taking such good care of our family. RIP Habanero ‍

    Revive Veterinary Emergency & Specialty Hospital

    Revive Veterinary Emergency & Specialty Hospital

    (4 reviews)

    Yesterday we had to bring our senior German Shepherd, Zeus, to Revive Veterinary Emergency and…read moreSpecialty Hospital in Prosper. Unfortunately the outcome was not what we hoped for, but we are incredibly grateful for the care and compassion shown by Dr. Novikoff and the entire team. From the moment we arrived, everyone treated Zeus and our family with kindness, patience, and respect. Dr. Novikoff took the time to clearly explain everything that was happening and walked us through each step so we fully understood our options. We never felt rushed and it was clear that everyone genuinely cared about Zeus and about helping our family through a very difficult moment. Losing a dog that has been part of your family for so many years is incredibly hard, but the team at Revive treated Zeus with dignity and compassion the entire time. We are truly grateful for the care they provided and for the kindness they showed our family. I would highly recommend Dr. Novikoff and the team at Revive in Prosper to anyone needing emergency veterinary care. Thank you for taking such good care of our boy Zeus.

    This place was more than amazing. I took my dog here because he was very sick. They rushed us right…read morein and got to work immediately. They did everything in their power to help my baby. I ended up having to put him down but the staff was with me every step of the way and let me spend as much time I wanted with him before we let him go. Dr. N and Angie were angels. I couldn't thank them enough for helping me with all of this.

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (138 reviews)

    Far North

    They took great care of my kitty! Re: Male neuter…read more Communication was great. Customer service was great! I got there at 8 am and there was a long line.

    Where should I start? I will start from reading other peoples reviews. Each review was telling my…read morestory from the moment I drove my car into the parking lot and the staff came out to assist me with removing my dog from my vehicle. They took one look at him and knew he was bad off. They immediately took my baby and rushed him to the back and begin working on him. They allowed me to stand there and observe everything they did to my King. I am a medical person and I am familiar with the processes of triage patients with emergencies. The physician performed a sonogram and began to tell me my options of care. I had to make the most difficult decision in my life. I decided not to be selfish and to have my King put to rest. This facility not only comfort me, but my family as well. They gave us a room and told us to take our time, they offered refreshments and continually checked on us. They just went out of their way with compassion and concern. I have never experienced this type of Customer Service in my entire life. It made me and my family feel heard and understood about our wishes. Once my family completed our goodbyes and they put our King to rest, they comfort my family, some even shared tears with us. They gave us things to remember our baby boy King that I will cherish forever.This hospital will always hold a special place in my heart. This is a place that I would love to work at and be proud to say that I worked there because each and every person who works in that building are Gods angels, and truly care about the animals that they treat. I will always be grateful. I know this was God's plan because it all went perfectly. Yes, I left without a dog, but I now have a new family that I would cherish with my other pets. Thank you again to each and every one of the staff who comfort my family, who gave my comforting hugs and who helped my King. I pray that this establishment continue to employee such phenomenal people who I believe are Angels. I would recommend this pet hospital anyone will listen. I am forever grateful.

    VEG ER for Pets - emergencypethospital - Updated May 2026

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