My experience here was genuinely disturbing. This clinic felt far more focused on making money than…read moreactually helping animals. Please read my entire experience if you care about your pets well being. I brought my dog in for a fractured tooth and paid $135 for an exam for what was essentially a 20 second glance at his mouth. Without any meaningful examination, I was immediately told he needed to be put under anesthesia just so they could "properly assess" the tooth for a possible extraction. Then came the estimate: around $1,600, not including required bloodwork mind you. With bloodwork, the total was close to $1,900 before tax. Thankfully, I trusted my instincts and sought second opinions from two other veterinarians. Yes TWO. Both told me the fracture was minor, did not currently require extraction, and simply advised monitoring for pain or infection. Weeks later, my dog is doing completely fine and I'm very happy. What's upsetting is that I was pressured toward an expensive, invasive procedure that multiple other vets agreed was unnecessary. As a pet owner, you trust veterinarians to prioritize your animal's wellbeing, not push costly treatments prematurely. And most of all, not examine him thoroughly but charge me $135? Please...can you imagine having your baby lose his tooth over a money hungry vet for no reason? I strongly encourage others to get a second opinion before agreeing to major procedures here. It seems like profit was being prioritized over ethical care.

They are so careful and amazing with my pets. They care so much about their care and making sure…read morethey are well provided for. Even when we had a rather nasty issue resulting in the need for a surgery they were careful in helping me understand and weigh my option. I cannot, and I truly mean that, speak highly enough of PetFolk and the amazing Dr. Dennett. Thank you for all you do!

I cannot say enough wonderful things about VEG ER for Pets. From the moment we walked in, the…read moreentire staff was compassionate, patient, and incredibly knowledgeable. In a stressful situation, their calm and caring approach made all the difference. Dr. Laura Watson was absolutely phenomenal. She took her time, explained everything in clear, layman's terms, and made sure I understood every step of my dog's care. Most importantly, she genuinely cared. You could feel it. Her compassion and kindness truly stood out. I honestly wish human healthcare providers and physicians were as compassionate and kind as the team at this clinic. VEG is truly a one-stop shop -- assessment, imaging, labs, and even boarding if your fur baby requires continued monitoring. That level of comprehensive care provides such peace of mind. Parking is conveniently located right in front, which is so helpful during an emergency. They also offer multiple affordable payment options, which makes high-quality care accessible and less overwhelming. If your pet ever needs emergency care, this is the place you want to be. They treat your pet like family.

From the moment we walked in the door with our kitty, everyone was so very lovely. I was so amazed…read moreat the open space, community and that all of the staff where appropriate were on the floor to interact at the patient's level. I've never seen anything like it before. It was wonderful. We were seen quickly in a separate room but the experience wasn't any different. Even though our kitty is sweet, she is semi-feral but they wired magic with her calming her down and allowing them to look her over. She was taken care of and diagnosed as well as sent home with medicine to be able to get in to see her regular doctor in several days. Thank you so, so much to Cecilia, Jane and Dr. Lefflel, for helping our kitty Google! You are all so amazing!!!

This practice has been purchased by Dr. Pazora and, so far, I am very impressed with him and his…read morestaff. I read some of the reviews which were written when the other vet was in charge and during a time when they had no vet in charge and were just providing minimal care. Since Dr. Pazora has to build the practice back and make a go o it, I hope that people will give him a chance to do just that. Then let us all know, via a review, if he does a good job for you too.

I currently have 5 dogs and all have been patients at Stacy Road Animal Hospital since their births…read moreup to 16 years ago. Dr Hanning has come to the house to help several previous ones transition across the Rainbow Bridge. I was shocked and appalled when one of my small dogs was attacked and left mangled and requiring immediate emergency care. I live very close (2 minutes away) and called to let them know I was on my way with him and was told they were booked all day and the Veternarian would be leaving for lunch "in a little bit". I explained the significance of the emergency, that I was 2 minutes away, and have been a long term, 16+ year client. I was told "you will need to find some place else". I asked if they could direct me to the nearest recommendation and was told I needed to find "an emergency vet". This occurred at -11am, plenty of time before lunch hour and clearly during office hours. Of course it would have been different if they had said that the veterinarian was already in a surgery, or out of the office. But that was not the case. There was absolutely no concern or compassion expressed, at all. No questions as to severity of injury or circumstances surrounding it. I have never posted a negative review on Yelp for any business in any form, but felt compelled in this case to document and hopefully save someone else from having this experience. There are a lot of Vets and Veterinary hospitals in the area and unfortunately I would emphatically suggest driving right past this one.

We had to bring our 12-year-old cat, Willow, in for an emergency when she suddenly couldn't put…read moreweight on her back leg. It was late in the evening, and we were both stressed and worried. From the moment we arrived, the staff made us feel cared for. The vet tech saw us quickly, and even though the only vet on staff was in the middle of surgery on a dog, they kept us informed and reassured. At 9:00 at night, I completely understand the wait. Both the vet tech and the vet were caring, gracious, and patient. They understood that we were there for a long time and that we were anxious about Willow. The vet spent more time with us than we typically get at Willow's primary care, answering all of our questions, explaining everything clearly, and making sure we felt comfortable with the plan. The clinic itself felt professional and welcoming. I did notice the floors could have been cleaner, but I'll admit I'm overly picky about that. What mattered most was the quality of care, and that was exceptional. Willow is now much better and mobile again, though we're still being careful with her leg. The price is higher than some other places, but the care and compassion we received here were worth every penny. I'm grateful to have a place like this nearby for emergencies.

Frisco VEG: We…read morecannot say enough good things about the Frisco VEG. During one of the hardest weeks of our lives, their team showed up for our sweet 10 month old kitten, Habanero, with so much compassion and care. Habby was fighting an FIP relapse paired with pneumonia, and from the moment we walked in, we felt supported. The staff took the time to explain everything clearly, answer every question, and treat both our boy and us with genuine kindness. They never made us feel rushed. They understood how much he meant to us. What stood out most was how human they were. They celebrated small wins with us, sat with us in the hard conversations, and treated Habby like he was their own. In moments that felt overwhelming and heartbreaking, their steadiness and empathy made all the difference. We are so grateful to the entire team for fighting for our orange boy and for loving him alongside us. Thank you for honoring him and for taking such good care of our family. RIP Habanero ‍

Yesterday we had to bring our senior German Shepherd, Zeus, to Revive Veterinary Emergency and…read moreSpecialty Hospital in Prosper. Unfortunately the outcome was not what we hoped for, but we are incredibly grateful for the care and compassion shown by Dr. Novikoff and the entire team. From the moment we arrived, everyone treated Zeus and our family with kindness, patience, and respect. Dr. Novikoff took the time to clearly explain everything that was happening and walked us through each step so we fully understood our options. We never felt rushed and it was clear that everyone genuinely cared about Zeus and about helping our family through a very difficult moment. Losing a dog that has been part of your family for so many years is incredibly hard, but the team at Revive treated Zeus with dignity and compassion the entire time. We are truly grateful for the care they provided and for the kindness they showed our family. I would highly recommend Dr. Novikoff and the team at Revive in Prosper to anyone needing emergency veterinary care. Thank you for taking such good care of our boy Zeus.

You were there when you were needed most! You had the skill and courage to do what was necessary!!…read moreThank you so much for helping Linda & Pawerful Rescue!!

Where should I start? I will start from reading other peoples reviews. Each review was telling my…read morestory from the moment I drove my car into the parking lot and the staff came out to assist me with removing my dog from my vehicle. They took one look at him and knew he was bad off. They immediately took my baby and rushed him to the back and begin working on him. They allowed me to stand there and observe everything they did to my King. I am a medical person and I am familiar with the processes of triage patients with emergencies. The physician performed a sonogram and began to tell me my options of care. I had to make the most difficult decision in my life. I decided not to be selfish and to have my King put to rest. This facility not only comfort me, but my family as well. They gave us a room and told us to take our time, they offered refreshments and continually checked on us. They just went out of their way with compassion and concern. I have never experienced this type of Customer Service in my entire life. It made me and my family feel heard and understood about our wishes. Once my family completed our goodbyes and they put our King to rest, they comfort my family, some even shared tears with us. They gave us things to remember our baby boy King that I will cherish forever.This hospital will always hold a special place in my heart. This is a place that I would love to work at and be proud to say that I worked there because each and every person who works in that building are Gods angels, and truly care about the animals that they treat. I will always be grateful. I know this was God's plan because it all went perfectly. Yes, I left without a dog, but I now have a new family that I would cherish with my other pets. Thank you again to each and every one of the staff who comfort my family, who gave my comforting hugs and who helped my King. I pray that this establishment continue to employee such phenomenal people who I believe are Angels. I would recommend this pet hospital anyone will listen. I am forever grateful.

They took great care of my kitty! Re: Male neuter…read more Communication was great. Customer service was great! I got there at 8 am and there was a long line.

We have been here twice for two separate pets and the staff has always been so kind, compassionate,…read morecollaborative and patient. Feels like they truly care for each pet. Took so much patience with my nervous dog and made sure she felt super comfortable before working on her. Will always come here in any emergency!

We are sooooo grateful VEG ER. Our sweet 10 y/o black lab was not feeling well and had a HUGE…read moreswollen ear. They took him back immediately, got him comfortable and provided superb care. If you need emergency care, this is the place to go.

Dr. Russell Miller spent nearly an hour in the room with me, providing consultation on my…read more22-year-old dog (Apple) who had been hospitalized at BluePearl overnight for a weak heart. Dr. Miller spent that hour combing through vet records, establishing a timeline on her heart issues, calling other vets for bloodwork records, asking me detailed questions -- all while in the room with me -- and ultimately, helped me navigate an end-of-life choice for my sweet girl (with tears streaming down my face). I prayed to god the night before for wise counsel, and the Lord sent it to me via Dr. Miller. I felt bad for taking up so much of his time when there were other families waiting in rooms, but I needed the generous gift of Dr. Miller's time to navigate the difficult choice of ending Apple's life, the compassion he showed me (never abandoning me) while making it. When you enter BluePearl, a triage nurse meets you at the door to sweep your fur baby up, immediately start taking vitals, and get their arms around the situation. They send you to a room to wait. Yes, you wait. But while you're waiting, they are gathering information so that when it comes your time to see the vet, it's not a 5min swoop in and out, they spend time to walk you through observations, gather more details, and help you navigate difficult conversations if end-of-life is required. This is exactly what you want in an emergency vet.

We brought four dogs in after finding out one of them (or all) ingested a nearly full bottle of the…read moreolder dog's heart medicine. We were told to call a number to speak to a toxicologist and get a case number. We then had to wait for hours, were given minimal information, and we never spoke to a doctor. We were told eventually to go somewhere else--it had already been hours since the medicine was ingested. Eventually one dog was taken back because we insisted they induce vomiting. No vitals were taken for any of the other dogs and the technicians seemed mostly concerned with costs. We would not recommend this "emergency" pet hospital and will not be returning.