Ezee fiber works with a company called Blackrock Utilities. They were ripping up the parkway in…read morefront of my house. I know I have no say in that so I kept my mouth shut. I didn't like the work they were doing up and down my block, so I began looking at reviews as they started to do their work in front of my property. Of course, while reading bad reviews about their installation, they hit my gas line. Nicor had to come out to repair it. Nicor was quick and professional. They had my gas back up in a couple hours from the original outage. Now, Nicor is going to have to run a new line to my house. We'll see. If they come back and fix my lawn, I'll update this review to reflect it. I originally gave them one star and was harsher in my review, but so far they have been following up on the lawn repairs at my house and the surrounding properties. *Update - Ezee Fiber has reached out already, which is promising. **Update 2 - They showed up yesterday to check on my lawn repairs. Some looked good to ok, but a couple were looking bad. BUT, to their credit, they put down some fresh soil, seed and cover in the spots that needed more help. I did not expect that kind of follow-up, so I was pleasantly surprised.

EDIT FOR REPLY: I HAVE emailed support. I also have TWO open cases with support under the same…read morename. You're trying to save face for the review, and nope. You can look into it if you wanted. You have ALL the information. You're purposefully ignoring it. This is the WORST cable company you could ever hire. Expecting good service from a company with 20k fake reviews should be the first sign. Look at their google reviews, then look at the companies bigger than then them. Then do a double take and realize this company is a scam. They sent Hellen Keller to my neighborhood, broke 10 water lines, including a main in a 6 hour work day; and broke my shower heads, faucets, and hot water heater with how much dirt and rock they sent into my line. Now I've been waiting for someone to call me back for over 48 hours now, and they closed my previous ticket because they allegedly called me back when they were off the clock and closed and they said someone told them it was fixed. Terrible company; terrible people.

Tony is the best and his staff rocks fast in and out No…read moreproblems at all Recommended

Service for returning the equipment was pretty good. Walked in and someone came to greet me and…read morecheck in my equipment. In and out in a couple of minutes only. Was a nice guy who helped me. Seemed knowledgeable too. The internet service itself was fine for us these past couple of years. Never had an issue really. But I have before elsewhere with this company. Just not at the current place I'm living.

I decided to Store this review for awhile in drafts and now I'm posting it…read more This is a nice little AT&T shop that just opened recently and is shiny and new and ready to help you, as they helped us the other night. They're right next to where a Barbi gets a lot of her crochet stuff, Jo Ann on Weslayan which is closing down sadly. It's here at Wesleyan and Bissonnet in the nice fancy part of West University, and it is such a high income area which might be why it seems a more relaxed and less frantic store than some. Typical inventory and service is good but prices here are high and there's not too many steals or deals to be had. The decor is very pretty though. I was going between a 3 and 4 but the new neon blue look at night has me hooked.

had to call and cancel my service because my apartment complex required that I have Xfinity (idk…read morewhy) I was transferred to a loss prevention department (this is apparently the department that handles the account closures) where the woman I spoke to proceeded to accuse me of lying about my apartment requiring Xfinity she got angry when I refused to stay and repeatedly said that I was sus and weird because of a requirement in place by my apartment lol. I will literally never get frontier again and it's 100% because of her

Absolute horrible customer service literally non-existent. My outages are more often than my…read moreworking internet. I am leaving them as we speak.

They are dealers for CLEAR 4G Internet. I have dealt with these guys and they are great. They…read moredon't wast your time and give you what you want when you want it. Some of the other CLEAR dealers I have been too seem too pushy and unprofessional. They offer referral bonuses and promotional discounts, just ask them. They went as far as coming to my home and setting up my CLEAR home unit, phone & mobile internet for me as well as getting me a wireless router to complete the setup. The installation was quick, clean and professional. Would definetly go back to them for wireless networking and internet needs. I usually dont write about companies unless the service was either really good or really bad, these guys are really good at what they do.

ZERO star service, but here's a single star for putting my screen cover on right…read more These guys lied about available deals, continuously interrupting me without listening. The app said I could get the deal they were offering for $24 instead of the $48 they wanted to charge me. When I showed them the app, they tried to gaslight me and kept cutting me off and grabbing for my phone. I started to record and they wanted me out. Surreally rude bullies here. Shop elsewhere or come well prepared. Do NOT trust manager Kevin. His unprofessionalism, arrogance and dishonesty have trickled down to the staff. VERY poor reflection on the T-Mobile brand. Retraining urgently needed!

After reading reviews by Jeff and Andrew regarding service at this T-Mobile store, I would say my…read morelatest experience here is kind of a mix of both. Over the phone, I inquired about a particular charger for an older model phone, and the guy who answered confirmed they do have this kind of charger in stock. However, upon arrival at the store, I was told no charger was available. Really? Either these guys are clueless about what's in stock or they are being totally dishonest. What really exposed these guys as being obnoxious, incompetent tech cretins who have no concept of customer service was the recommendation that I 1) Head to Target to see if the charger is in stock there. (Do the folks at T-Mobile corporate know their employees are advising people to go to Target??) 2) The refusal to contact another T-Mobile store to inquire about whether the charger is in stock there. I definitely felt this store visit was a total waste of my time. Most importantly, the people who work here are not legit, intelligent salespeople. If they were, they probably could have convinced me to purchase a new phone. But I wisely took my business to another T-Mobile location. Unfortunately, this location, which was once really good years ago, has totally gone downhill.

I work from home as well as my husband. The internet provider we had would constantly go out and…read morewas often unreliable. Annissa and the Vision Net Solutions team were able to tell me that I had a better option for internet at my house that I wasn't even aware of! After speaking with them, they switched me over and now we have better, faster, and more reliable internet, super important for two people working from home! I highly recommend having them look for you and seeing if you have the best internet for your home!

From the owner: Vision Net Solutions is a Veteran and Women Owned IT and telecommunications company serving the…read moreGreater Houston area. We lead with cybersecurity and managed IT because protecting your business comes first. From threat prevention and managed services to cloud solutions and network infrastructure, we make sure your business stays covered. On the connectivity side, we are a broker with access to 250+ providers including AT&T, Frontier, Fidium, and more, so we always put your needs ahead of any one carrier. Whether it is internet, phone, TV, or VoIP for your home or business, we find the best fit and handle everything from start to finish. What makes us different is that we actually know our clients. We are not a call center, we are a local team with deep roots in Atascocita, Humble, and Kingwood. Our engineer has 15 years of experience and a military background, so prevention is in our DNA. We believe technology should feel personal, not overwhelming.

If you are looking for a top-tier network and cabling company, I cannot recommend Structured…read moreCabling Pros highly enough. I hired them for a residential project, and Dan Penny and his team were true professionals from start to finish. While my project was residential, I know they also handle commercial work, and based on my experience, I would confidently recommend them for both residential and commercial projects. From the initial walkthrough to final installation, their level of knowledge and expertise was immediately apparent. They took the time to understand exactly what I wanted with my network and security camera setup and then made thoughtful recommendations to improve performance while also keeping costs in check. What really stood out was their efficiency and attention to detail. They found smart, clean ways to run cabling that minimized disruption while maximizing long-term reliability. Everything was done neatly and with a level of precision you typically only see in high-end custom work. Communication throughout the entire process was excellent--clear, timely, and proactive. They showed up when they said they would, stayed on schedule, and delivered exactly what they promised. It is rare to find a company that combines technical expertise, honesty, and craftsmanship at this level. Dan and his team exceeded expectations in every way. I would absolutely use them again and highly recommend them to anyone looking for a professional, clean, and reliable installation.

I cannot emphasize enough how incredible Daniel and his team are. We are renovating our home and…read morewanted to install security cameras, updated Cat6, indoor and outdoor speakers, a smart home system and seamless wireless with access points throughout the house. I found Daniel's excellent reviews on work he did in West U and River Oaks from when he was with Automation Destination and I was sold. Truly the reviews on Yelp did not disappoint. Daniel is an awesome communicator and he is EXTREMELY knowledgeable. He loves what he does and it shows. He doesn't just recommend the most expensive products out there. He recommended quality hardware for us in our budget. Moreover he is prompt and responsive. What I appreciate the most however is his attention to detail and commitment to his work. He is one of a kind. Before and after pictures attached.

Juan was very helpful and patient when I needed to transfer from Xfinity to ATT! thanks Juan!read more

This is the best AT&T store I have ever been to. The first time I went into this location the girls…read morewere so kind, answered all my questions and never pressured me to spend money on phone upgrades i don't need. (I've had this experience where they try to sell you things you don't need before with other ATT stores) Then again recently went in and I had some questions about my phone and business lines moving numbers around etc.... Amir was so friendly and thorough when explaining why and when I needed to call the 611 number to get my phone issues resolved. They are quick to service you and not long waiting times. Thank you!

I did not have a good experience at all at this location…read more Earlier in the day, I placed an online order for a phone and selected in-store pickup. The website stated my order would be ready within two hours. After waiting, I called the store and spoke with Junior, who told me they had not received my order and instructed me to contact AT&T customer service. I followed his instructions and contacted customer service, who confirmed my order had been processed and should be available for pickup soon. After waiting several more hours, I called the store again and spoke with Junior. This time, he stated that he did have my order but that he would need a manager's approval. I was confused because this requirement was never communicated online or during the ordering process. Junior informed me that the manager was out for the day but that he could call her to see if she could override it. After speaking with customer service again, I was informed that this was not accurate and that my order should have been able to be completed. I called the store back and explained what customer service told me. At that point, Junior changed his response and said he would have my order ready within 15 minutes once I arrived. When I arrived, he was able to complete my order. However, during the setup process, I noticed my previous phone service had already disconnected. I asked whether my number would transfer to my new phone, and he said yes. I would have appreciated being informed beforehand that I would temporarily be without service, because I would have waited until I was home to complete the transfer myself. Overall, I felt like Junior was very dismissive and unhelpful throughout the entire process. He was short when answering my questions and did not make me feel like he actually wanted to assist me. Regardless of whether an order is placed online or in-store, customers deserve the same level of respect and support--especially when making a significant purchase. Unfortunately, because of this experience, I will not be returning to this location. I will also be sharing my experience on my social media platforms so others are aware of the customer service I received.

I had the pleasure of speaking with Giselle on the telephone, prior to driving to the store. She…read morewas courteous, attentive, and very pleasant while listening to my concern with the switch to Google messages. When I arrived at the store, she possessed great customer service skills. She was very knowledgeable about my issue and offered an alternative solution for the plan I was thinking about as well as purchasing a new phone. Thank you Giselle for being patient and being an outstanding representative for ATT. I recommend this ATT store.