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    Verizon

    3.0 (347 reviews)
    Open • 10:00 am - 8:00 pm
    Updated a few days ago

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    Recommended Reviews - Verizon

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    6 years ago

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    5 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    7 years ago

    Bad customer service no professional workers, Long waiting time, if you wanna quality service you should not go there

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    Photo of Verizon Customer Service

    Verizon Customer Service

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    8 years ago

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    6 years ago

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    Verizon Customer Service

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    12 years ago

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    7 years ago

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    Verizon Customer Service

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    Photo of Kimia M.
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    8 years ago

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    Verizon Customer Service

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    11 years ago

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    12 years ago

    Felt like we were an inconvenience to the person helping us. He was also very condescending to my wife and I.

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    8 years ago

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    Verizon Customer Service

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    10 years ago

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    11 years ago

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    12 years ago

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    8 years ago

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    12 years ago

    Well.. Got into a yelling argument with the manager because I would not go for a "deal" he was forcing on me.

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    14 years ago

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    11 years ago

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    9 years ago

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    7 years ago

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    Verizon Customer Service

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    Photo of Karla F.
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    13 years ago

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    12 years ago

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    14 years ago

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    13 years ago

    Helpful 2
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    11 years ago

    We have now been waiting for over 30 minutes for someone to come help us get new phones. Store is mostly empty. Horrible services.

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    16 years ago

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    14 years ago

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    13 years ago

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    7 years ago

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    Verizon Customer Service

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    15 years ago

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    15 years ago

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    15 years ago

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    Photo of Bella L.
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    16 years ago

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    9 years ago

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    14 years ago

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    Page 5 of 9

    Ask the Community - Verizon

    Review Highlights - Verizon

    “The sales rep name is Artin he was patient and helpful with all the questions that I had about the Note 4.”

    Mentioned in 5 reviews

    Read more highlights

    Verify this business for free

    People searched for Mobile Phones 5,205 times last month within 15 miles of this business.

    Verify this business

    Best Buy - Where the hood had been mounted

    Best Buy

    (1.1k reviews)

    $$

    Sherman Oaks

    What ever your needs, electronically and more, it's at Best Buy. The employees have been great,…read moreattentive, knowledgeable and accommodating!!! So glad I can just get in my car, drive to Best Buy, get what I need, have it shipped for free if it's not in-store and go back for all tech support.

    This was one of the worst customer service experiences I've ever had at a Best Buy. I came in…read morepolitely, professionally, and ready to purchase an expensive iPad, but the employees acted like they had absolutely no interest in helping me or even making a sale. Their attitude was rude, dismissive, and unnecessarily disrespectful from the beginning. I finally asked to speak with a manager, expecting the situation to improve, but somehow the manager was even more rude and unprofessional than the employee. At that point, it became obvious that the problem wasn't just one person -- the overall customer service at this location is extremely poor. I was treated like I was bothering them simply by asking normal questions about a purchase and price match. A customer should never be made to feel unwelcome or disrespected, especially when they are standing there ready to spend thousands of dollars. The entire staff seriously needs customer service and professionalism training, including management. I left feeling completely disappointed and annoyed, and I will not return to this location. I would rather drive farther and give my business to another Best Buy where customers are actually treated with respect.

    Verizon - mobilephones - Updated September 2026

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